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Casa del Jaguar Beach Hotel

4.0 star property
On beach with outdoor pool for sandy fun near Isla Mujeres Ferry Terminal

Photo gallery for Casa del Jaguar Beach Hotel

Outdoor pool, open 9:00 AM to 7:00 PM, pool loungers
Suite, 2 Bedrooms
Lobby
Master Suite | View from room
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Air conditioning
The current price is AU$810
includes taxes & fees
13 July - 14 July

Explore the area

Map
Calle Zazil Ha #118, Playa Norte, Isla Mujeres, QROO, 77400
  • North Beach
    ‪2 min walk‬
  • Miguel Hidalgo
    ‪6 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪70 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
2 bedrooms
Ceiling fan
Blackout curtains
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
LED TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite

Master Suite

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Isla Mujeres

Casa del Jaguar Beach Hotel places you steps from North Beach and within a 15-minute stroll of Isla Mujeres Ferry Terminal. Highlights at this beachfront hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with facials and reflexology. Guru Bech Club is the hotel's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site pool loungers. Additionally, you'll find free Wi-Fi in public areas, concierge services and a garden. Free continental breakfast is available daily between 7:30 AM and 11:00 AM. .With a stay at this 4-property class Centro - Supmza 001 hotel, you'll be 23.8 km (14.8 mi) from Langosta Beach and 30.3 km (18.8 mi) from La Isla Shopping Mall.

What's nearby

  • North Beach - 2 min walk - 0.2 km
  • Miguel Hidalgo - 6 min walk - 0.6 km
  • Isla Mujeres Cemetery - 6 min walk - 0.6 km
  • Isla Mujeres Ferry Terminal - 13 min walk - 1.1 km
  • Dolphin Discovery - 8 min drive - 6.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 120 min drive

Restaurants

  • ‪Lima y Coco - ‬2 min walk
  • ‪Stingray - ‬5 min walk
  • ‪Mayan Beach Club Restaurant & Tequileria - ‬9 min walk
  • ‪Tarzan - ‬7 min walk
  • ‪Guru Beach Club & Restaurant - ‬1 min walk

About this property

Casa del Jaguar Beach Hotel

On beach with outdoor pool for sandy fun near Isla Mujeres Ferry Terminal
Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Casa del Jaguar Beach Hotel, pamper yourself with a treatment at the full-service spa and enjoy amenities such as an outdoor pool.

Free breakfast is served daily. There are 2 restaurants on site. You can enjoy a drink at the beach bar. Public spaces have free WiFi.

This 4-star Isla Mujeres hotel is smoke free.

  • 12 guestrooms or units
  • 2 dining venues
  • Continental breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • No smoking on site
  • Bar on the beach
Casa del Jaguar Beach Hotel offers 12 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a ceiling fan. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including reflexology.

Languages

English, Spanish

Similar properties

On the beach, white sand, sun-loungers, beach umbrellas

Privilege Aluxes Isla Mujeres Adults Only

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
4.5 out of 5, Wonderful, 1,177 reviews
The price is AU$365
includes taxes & fees
7 Aug - 8 Aug
Privilege Aluxes Isla Mujeres Adults Only

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM
  • 2 restaurants
  • A beach bar
  • Couples/private dining

Restaurants on site

  • Green Demon
  • Guru
  • Guru Bech Club

Things to do

  • Free beach club
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Casa del Jaguar Beach Hotel

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 300 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Jaguar Hotel Isla Mujeres
Casa del Jaguar Beach Hotel Hotel
Casa del Jaguar Beach Hotel Isla Mujeres
Casa del Jaguar Beach Hotel Hotel Isla Mujeres

Frequently asked questions

What is the cancellation policy at Casa del Jaguar Beach Hotel?

Casa del Jaguar Beach Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Casa del Jaguar Beach Hotel?

As of 7 July 2025, prices found for a 1-night stay for 2 adults at Casa del Jaguar Beach Hotel on 20 July 2025 start from AU$809.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Casa del Jaguar Beach Hotel?

Yep, Casa del Jaguar Beach Hotel is a short 1-minute walk from North Beach.

Is there a spa on site at Casa del Jaguar Beach Hotel?

Yep, there is an onsite spa at Casa del Jaguar Beach Hotel. You'll enjoy heaps of services like facials and sports massages.

Does Casa del Jaguar Beach Hotel have a pool?

Casa del Jaguar Beach Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 7:00 PM.

What luxury perks are available at Casa del Jaguar Beach Hotel?

Casa del Jaguar Beach Hotel features a full-service spa, an outdoor pool and 2 restaurants.

What makes Casa del Jaguar Beach Hotel a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Casa del Jaguar Beach Hotel.

Does Casa del Jaguar Beach Hotel serve breakfast?

Yep, complimentary continental brekkie is on offer daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Casa del Jaguar Beach Hotel?

No, Casa del Jaguar Beach Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Casa del Jaguar Beach Hotel?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Casa del Jaguar Beach Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Casa del Jaguar Beach Hotel?

No, pets and service animals are not allowed.

Casa del Jaguar Beach Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 59 out of 68 reviews
Rating 8 - Good. 5 out of 68 reviews
Rating 6 - Okay. 2 out of 68 reviews
Rating 4 - Poor. 0 out of 68 reviews
Rating 2 - Terrible. 2 out of 68 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Experience

Very nice experience. Great location on beach and near town with many restaurants. Nice breakfast included. Staff was very friendly and attentive.
Stayed 7 nights in Mar 2025

10/10 Excellent

Paola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, muy buen servicio, comida divina y limpieza super buena!
Stayed 2 nights in Mar 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet ( when the Beach Club is not playing music)
Stayed 5 nights in Mar 2025

10/10 Excellent

Cheryl, Toledo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted a small property, on the beach with a pool and restaurant. Casa del Jaguar was all that and more. Great and caring staff, fantastic breakfast was included. Some music noise in the afternoon if you are super sensitive to such things. Grounds were lovely, well-kept and secure. Completely enjoyed our stay.
Stayed 5 nights in Feb 2025

10/10 Excellent

Christian

Stayed 3 nights in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent December 30 and 31 at this property. The island was hopping, rowdy and joyous. Casa del Jaguar was a quiet, elegant oasis from the partying when we needed it. We enjoyed delicious breakfasts, quiet and restful nights of sleep and a fantastic NYE day spent on a daybed in front of the hotel with outstanding service from Gaspar. Special shout out to the receptionist (one was from Brazil and the other from Argentina) who made our check-in super easy and were very welcoming. Also, Federico, from Argentina, who I believe was the restaurant manager was always available to help us with questions and provided solutions. We were four Spanish speakers who live in Yucatan. Our trip was quick and easy in that there were no flights involved, and the ferry was always on time (and not that crowded). It was one of our best trips to Isla Mujeres, and I can't recommend Casa del Jaguar enough. The featured comfortable beds, blackout shades, large balconies, appropriate amenities, etc. Our vist there was about as perfect as it gets.
Stayed 2 nights in Dec 2024

10/10 Excellent

Meredith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Definitely Return For Another Visit

I recently stayed at Casa del Jaguar Beach Hotel for four nights, and overall, it was a delightful experience. The staff stood out the most—they were incredibly attentive and accommodating, going above and beyond to make sure our stay was comfortable. We encountered a couple of minor issues during our visit, such as malfunctioning bracelets for room access and a hair dryer that stopped working, but the staff resolved both problems quickly and efficiently. The hotel itself was a tranquil retreat, offering a much-needed escape from the busier parts of the area. Breakfast, which was included in our stay, was delicious and fresh each morning. The beach had a steady flow of boats bringing in snorkelers, making it lively, but the hotel’s designated sunbed area still felt relaxing. Vendors occasionally passed by, but they were respectful and never intrusive, adding a local touch to the experience without being disruptive. The location was excellent, just an easy 10-minute walk from the ferry, and there were plenty of great restaurants and shops nearby. This made exploring the area very convenient. I highly recommend Casa del Jaguar for anyone looking for a quiet, well-located hotel with exceptional service and relaxing amenities.
Stayed 4 nights in Nov 2024

10/10 Excellent

Din

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Great place!
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Armando

The property is old and needs renovation But the real issue was the super loud music the hotel beach bar and those around would play the whole afternoon, impossible to relax And not to mention all the boats coming from the mainland, all of them parking in front of the hotel laguna literally obscuring the nice panorama you would see
Stayed 3 nights in Aug 2024

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean and quiet That’s what I’m looking for vacations
Stayed 7 nights in Aug 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
The beach front was amazing the food & drinks were great. They cleaned the rooms really good and the front desk people were really nice and helpful.
Stayed 4 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place! Very clean! This place was walkable to all restaurants and shops !!
Stayed 3 nights in Jun 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El Norte

Beautiful room, very clean and in good taste. Patio was nice but weather was too hot to enjoy as it had no shade. Service overall was good but some mediocre/inconsistent service in restaurant that provided breakfast. Great location and easy access to activities and food/drinks in town. I would book again.
Stayed 7 nights in May 2024

10/10 Excellent

MAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 2 nights in Mar 2024

6/10 Okay

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Could use some tips on hospitality

Overall the staff was good, especially in the evening. Twice I went to the bar in the early afternoon on two different days and was ignored. Both times I sat for 10 minutes then finally gave up and left. Swimming pool is very cold, which explained why nobody was in it during our entire 7 day stay. We paid $600 a night for this hotel, and it was not all inclusive. The overall service didn't match the price, especially at check out. We were charged for 2 tiny cans of Pringles and three bottles of water. We explained that there were not two cans of Pringles in our room when we arrived. The clerk looked at us like we were idiots and charged us anyway. Additionally, when we arrived we were told that water and coffee in the room was included. We were charged for 3 bottles of water anyway. When we asked why, we were told that only the refillable glass bottle waters were included, not the cheap plastic bottles. We explained that that was not what we were told. Again, a blank stare that insuinated we were stupid or attempting to scam them. So, we were charged $29 for 2 tiny cans of Pringles and 3 cheap, plastic bottles of water. It left a really bad final impression of this very expensive hotel. We visit Isla at least once a year, often twice. This hotel could have earned our repeat business. Unfortunately, it failed to do that.
Stayed 7 nights in Feb 2024

8/10 Good

Scott D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa del Jaguar is a beautiful and very nice boutique hotel with very helpful staff. The location is perfect if you want to stay at Playa Norte. It’s on the beach, but also a very convenient and easily walkable few blocks to the main streets for food and shopping on the north side of the island, and actually about a 15 minute walk from the ferry terminal. The front desk was very helpful with things like renting golf carts, locating various places, and getting around the island. Be aware that the front desk does close at about 10pm each night, so you’ll have to make arrangements in advance if you arrive too late. The restaurant is nice, with friendly staff and right on the beach, and has good food. But because it’s a hotel/resort restaurant, it can be a little more expensive than other places in town. Overall, if you’re looking for a boutique beach front resort experience, then Casa del Jaguar is a great place to stay in Isla Mujeres.
Stayed 4 nights in Jan 2024

6/10 Okay

Raquel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unfriendly staff!

This was a special family trip. Our flight arrived late and we were rushing to get to the hotel before 10:30pm, because that was the closing check-in time. We finally got to the hotel at 10:20pm, but NOT A SOUL was in sight, no one was at the front desk to greet up, no email was sent with any instructions or at least a phone call, NOTHING. We finally notice on the side of the counter some sheets of paper with my name, and the fobs for our room. But where was the actual room, no further instructions were provided! So there we were, wandering aimlessly at night trying to figure out where to go! We finally located our room but no one was available to support us with our heavy luggage! No one even assisted when when we left in the AM several days later! Once inside, the room was immaculate and beautiful, the balcony was the perfect setting and we had a hammock. No complaint about the actual room, location, and access to beach front lounging. But when it comes to the service, I was beyond disappointed, I was disgusted that the staff would be so cold and unfriendly! They pride themselves in having a multilingual staff, but they sacrifice actual customers service by getting non-locals to work here. The friendliest staff were the cleaning staff. Their prejudice and judgment of us determined their treatment and utter disregard for us and our stay, perhaps if we were white and privileged we might have received better service, which is a shame in my own country of Mexico!!!
Stayed 6 nights in Nov 2023

10/10 Excellent

JOSE, PHARR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing place to stay, next to the beach, great food and easy to get there.
Stayed 1 night in Nov 2023

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay!!!
Stayed 1 night in Oct 2023

10/10 Excellent

Robyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at Casa de Jaguar. In the perfect area with many restaurant options that are walkable and places to rent golf carts nearby. The hotel felt safe, modern and clean. The staff that we interacted with were kind and helpful! Highly recommend
Stayed 3 nights in Oct 2023