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Hotel Playa la Media Luna, Isla Mujeres

Property class: 3

Photo gallery for Hotel Playa la Media Luna, Isla Mujeres

Sun deck
King Garden View | Balcony view
King Garden View
Outdoor pool, pool loungers
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
The current price is AU$285
includes taxes & fees
20 Apr - 21 Apr

Explore the area

View map
Seccion Rocas, Lotes 9 y 10, Punta Norte, Smz. 1, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪3 min walk‬
  • Place, North Beach
    ‪5 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪75 min drive‬

Room options

View all photos for King with Hot Tub

King with Hot Tub

King with Hot Tub

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Palm Garden View

Palm Garden View

Palm Garden View

8.8 out of 10
Excellent
(14 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Cozy Guest Room

Cozy Guest Room

Cozy Guest Room

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Media Luna Apartment

Media Luna Apartment

Media Luna Apartment

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for King Garden View

King Garden View

King Garden View

8.4 out of 10
Very good
(8 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Classic Ocean Front

Classic Ocean Front

Classic Ocean Front

8.0 out of 10
Very good
(9 reviews)
  • Ocean view
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for King Ocean View

King Ocean View

King Ocean View

8.4 out of 10
Very good
(5 reviews)
  • Ocean view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Isla Mujeres

Hotel Playa la Media Luna, Isla Mujeres places you in the centre of Isla Mujeres, within a short 5-minute stroll of popular places like North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Highlights at this beachfront hotel include an outdoor swimming pool and in-room free WiFi. .Spend the day at the beach and enjoy the on-site pool loungers. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this 3-property class Centro - Supmza 001 hotel, you'll be 23.7 km (14.7 mi) from Langosta Beach and 30.2 km (18.8 mi) from La Isla Shopping Mall.

What's nearby

  • Miguel Hidalgo - 3 min walk - 0.3 km
  • North Beach - 5 min walk - 0.4 km
  • Isla Mujeres Cemetery - 5 min walk - 0.5 km
  • beach - 6 min walk - 0.6 km
  • Isla Mujeres Ferry Terminal - 11 min walk - 1.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 118 min drive

Restaurants

  • ‪Stingray - ‬4 min walk
  • ‪Cañabar Beach Club - ‬5 min walk
  • ‪Buho's - ‬4 min walk
  • ‪Lola Valentina - ‬4 min walk
  • ‪Rock Bar - ‬5 min walk

About this property

Hotel Playa la Media Luna, Isla Mujeres

As a guest of Hotel Playa la Media Luna, Isla Mujeres, you'll find an outdoor pool, a terrace, and multilingual staff. Public spaces have free WiFi. Hotel Playa la Media Luna, Isla Mujeres also features tour/ticket assistance, laundry facilities, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This 3-star Isla Mujeres hotel is smoke free.

  • 1 building
  • 18 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • No smoking on site
Hotel Playa la Media Luna, Isla Mujeres offers 18 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished and decorated. Televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a ceiling fan. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided once per stay.

Similar properties

2 outdoor pools, open 8:00 AM to 8:00 PM, pool loungers
The Mint Resort Isla Mujeres
Centro - Supmza 001
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.2 out of 5, Very good, 712 reviews
The price is AU$147
includes taxes & fees
22 Apr - 23 Apr
The Mint Resort Isla Mujeres

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 29-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive after 11 PM, must contact hotel security and show a valid ID upon arrival. Guests will receive room keys and check in will be done the next day in the morning.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Playa la Media Luna, Isla Mujeres

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 2615.83 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Playa la Media Luna Isla Mujeres
Hotel Playa Media Luna
Hotel Playa Media Luna Isla Mujeres
Isla Mujeres Playa Media Luna
Media Luna Hotel Isla Mujeres
Playa la Media Luna Isla Mujeres
Playa Media Luna
Playa Media Luna Hotel
Playa Media Luna Isla Mujeres
La Media Luna, Isla Mujeres
Hotel Playa la Media Luna Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel
Hotel Playa la Media Luna, Isla Mujeres Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel Isla Mujeres

Frequently asked questions

What is the cancellation policy at Hotel Playa la Media Luna, Isla Mujeres?

Hotel Playa la Media Luna, Isla Mujeres offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Playa la Media Luna, Isla Mujeres?

As of 19 Apr 2026, prices found for a 1-night stay for 2 adults at Hotel Playa la Media Luna, Isla Mujeres on 20 Apr 2026 start from AU$285, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Playa la Media Luna, Isla Mujeres?

Yep, Hotel Playa la Media Luna, Isla Mujeres has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Playa la Media Luna, Isla Mujeres?

Yep, Hotel Playa la Media Luna, Isla Mujeres is a short 4-minute walk from North Beach. Fun beach activities include snorkelling, windsurfing and fishing.

Does Hotel Playa la Media Luna, Isla Mujeres have a pool?

Hotel Playa la Media Luna, Isla Mujeres has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is there a free airport shuttle available at Hotel Playa la Media Luna, Isla Mujeres?

No, Hotel Playa la Media Luna, Isla Mujeres does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Playa la Media Luna, Isla Mujeres?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Playa la Media Luna, Isla Mujeres?

No, pets and service animals are not allowed.

Hotel Playa la Media Luna, Isla Mujeres Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 306 out of 649 reviews
Rating 8 - Good. 220 out of 649 reviews
Rating 6 - Okay. 77 out of 649 reviews
Rating 4 - Poor. 30 out of 649 reviews
Rating 2 - Terrible. 16 out of 649 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
Very clean room. Nice beach.
Stayed 14 nights in Jan 2026

10/10 Excellent

Michael

Stayed 8 nights in Dec 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Great location,
Stayed 2 nights in Dec 2025

10/10 Excellent

Glenn

My wife and I have traveled around the world. This hotel is without a doubt one of the best hotels we have ever stayed in. It is heaven on earth. If you go to Isla and want peace and quiet plus being near town you have to stay here. The owners own restaurants on Isla which are great! Lily at Ballyhoo Blue was such a great hostess and the food and location were exceptional!! Prove me wrong!!! You can’t!!! Will be back soon!!
Stayed 3 nights in Dec 2025

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, beds were not. Room 4 was kinda noisy, being right next to office with loud slamming doors and giggling staff early in the morning. Luckily it died down at night.The location is perfect, staff nice enough, shout out to Franco,wish the pool was heated but not a complaint. This is our favorite hotel on Isla Mujeres and we will be back, just will ask for a room other than #4.
Stayed 7 nights in Dec 2025

10/10 Excellent

Dana

Stayed 7 nights in Dec 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The location
Stayed 5 nights in Dec 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
So quiet and calm!
Stayed 1 night in Dec 2025

10/10 Excellent

Cayden

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always a great time. Franco at the pool bar was great, location is great. Lots of mosquitos this time but who can control them? Room was clean and cool. Only one English Channel on the TV but you are in Mexico. Pool is clean, lobby was nice and Christmas feeling.
Stayed 5 nights in Dec 2025

8/10 Good

Sharon

Stayed 2 nights in Dec 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff nice and very helpful. Very nice quiet stay, but close to everything Playa Norte. Would definitely stay again and plan to soon.
Stayed 6 nights in Nov 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service
Nice pool!
Stayed 4 nights in Nov 2025

10/10 Excellent

Prerana, Rockaway Beach

Stayed 4 nights in Nov 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and super close to North Beach. Lots of great dining options close by.
Stayed 6 nights in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 3 nights in Oct 2025

8/10 Good

Bryan, Gladstone

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 5 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Nov 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness
The hotel is really a hidden gem. The staff are lovely and the pool and beach area are very special. The rooms just need a reno and are a bit small.
Stayed 7 nights in Oct 2025

4/10 Poor

Jill

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t believe all the positive reviews, especially since it is listed as a 4 star hotel on many sites. This was a ghost town of a hotel, perhaps running a skeleton crew during the low-season?? Staff were invisible and had to be sought out for basic questions, which seemed to be a major inconvenience to them. Check-in was a joke, they swore they didn’t have my reservation then made me look through a stack of papers until I found it myself. The location is great and the pool has potential, but it was so poorly attended that by noon it was FULL of bugs to the point that I didn’t want to go in. There is a pool bar that wasn’t open once in the 4 days we were there. Absolutely no food or drinks available for purchase on site. Other guests on site spent all day every day playing music from their personal speakers and drinking at the pool, so not super peaceful. The room itself was sparse and the bathroom permanently stunk like sewage. Honestly reminded me of a US chain motel. Two plastic lawn chairs on the balcony. Roku TV available but no services or channels provided, so more like an Airbnb than a hotel, and inconvenient considering services like Netflix recognize you’re not “home”. The location is really all this place has going for it. There are no real amenities to speak of to justify the price or stars. Highly recommend the hotel next door, which has a lovely rooftop bar and fantastic service even for non-guests. Wish we had booked there.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No issues, thank you
Stayed 4 nights in Oct 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness
The pool and beach view are impressive. Close to the activity of town, shopping and night life. The rooms are on the small side. It would be great if they had a freezer in the room to keep ice frozen.
Stayed 1 night in Oct 2025

6/10 Okay

Jordan

Stayed 7 nights in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025