Privilege Aluxes Isla Mujeres Adults Only

4.5 star property
Adults-only beachfront resort with 2 outdoor pools

Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun-loungers, beach umbrellas
Deluxe Suite Garden View | Living area
2 outdoor pools, pool umbrellas, pool loungers
Terrace/patio
Deluxe Suite Garden View | City view

Reviews

9.0 out of 10
Wonderful

Popular amenities

The current price is AU$401
includes taxes & fees
11 June - 12 June

Explore the area

Map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • North Beach
    ‪1 min walk‬
  • Miguel Hidalgo
    ‪2 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪69 min drive‬

Room options

Premium Suite with Whirlpool bath

Highlights

Air conditioning
Minibar (some free items)
Plasma TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 105 sq m
  • Sleeps 3
  • 1 King Bed

Superior Aluxes with Whirlpool bath

Highlights

Air conditioning
Minibar (some free items)
Plasma TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Aluxes Room

Highlights

Air conditioning
Minibar (some free items)
Plasma TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite Garden View

Highlights

Balcony
Air conditioning
Minibar (some free items)
Plasma TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • 92 sq m
  • Sleeps 3
  • 1 King Bed

Suite Deluxe

  • Sleeps 3
  • 1 Single Sofa Bed and 1 Double Bed

Double Suite Luxury

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

Double Room Superior

  • Sleeps 2
  • 1 Double Bed

About the area

Isla Mujeres

A luxury stay in Isla Mujeres awaits you at Privilege Aluxes Isla Mujeres Adults Only. Within a short 5-minute stroll, you'll find North Beach and Miguel Hidalgo. Highlights at this beachfront resort include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to Mystique can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and steam room. The restaurant, Satay, serves Asian cuisine and is open for dinner. Pool bar & snacks is the resort's own bar, serving drinks along with lunch and light fare. Spend the day at the beach where you'll find sunloungers, and enjoy the 3 hot tubs and gym. Other amenities include free Wi-Fi in public areas, a sauna and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of an airport shuttle. .With a stay at this 4.5-property class Centro - Supmza 001 resort, you'll be 0.2 km (0.1 mi) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 3.7 km (2.3 mi) from Crayola House.

What's nearby

  • North Beach - 1 min walk - 0.0 km
  • Miguel Hidalgo - 2 min walk - 0.2 km
  • Isla Mujeres Ferry Terminal - 8 min walk - 0.7 km
  • Cocal Beach - 1 min drive - 0.4 km
  • Dolphin Discovery - 7 min drive - 6.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 116 min drive

Restaurants

  • ‪La Playita Restaurant Isla Mujeres - ‬3 min walk
  • ‪Ixi Beach - ‬1 min walk
  • ‪Stingray - ‬2 min walk
  • ‪Mayan Beach Club Restaurant & Tequileria - ‬2 min walk
  • ‪Chi Chi'sn' Charlie's - ‬2 min walk

About this property

Privilege Aluxes Isla Mujeres Adults Only

Adults-only beachfront resort with 2 outdoor pools
Some rates at Privilege Aluxes Isla Mujeres Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Privilege Aluxes Isla Mujeres Adults Only, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a steam room, a fitness centre and a garden.

Smoking is allowed in designated areas at this 4.5-star Isla Mujeres resort.

  • 124 guestrooms or units
  • 5 levels
  • 6 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Built in 2009
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Computer for guest use
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Privilege Aluxes Isla Mujeres Adults Only offers 124 accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. 40-inch plasma televisions come with cable channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Isla Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Mystique has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Pool bar & snacks
  • Privilege Beach Club
  • Sabor
  • Satay

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • 6 buildings
  • Built in 2009
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Privilege Aluxes Isla Mujeres Adults Only

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2000 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 14 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Frequently asked questions

What is the cancellation policy at Privilege Aluxes Isla Mujeres Adults Only?

Privilege Aluxes Isla Mujeres Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Privilege Aluxes Isla Mujeres Adults Only?

As of 9 June 2025, prices found for a 1-night stay for 2 adults at Privilege Aluxes Isla Mujeres Adults Only on 11 June 2025 start from AU$401.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Privilege Aluxes Isla Mujeres Adults Only?

Yep, Privilege Aluxes Isla Mujeres Adults Only is a short 1-minute walk from North Beach. Fun beach activities include snorkelling, scuba diving and sailing.

Is there a spa on site at Privilege Aluxes Isla Mujeres Adults Only?

Yep, Mystique is available for guests. It has 3 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Privilege Aluxes Isla Mujeres Adults Only have a pool?

Yep, and guests recommend it! Privilege Aluxes Isla Mujeres Adults Only has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Privilege Aluxes Isla Mujeres Adults Only have a waterslide?

No, there is no waterslide at Privilege Aluxes Isla Mujeres Adults Only, but Garrafon Natural Reef Park is a short 19-minute walk away.

What luxury perks are available at Privilege Aluxes Isla Mujeres Adults Only?

Privilege Aluxes Isla Mujeres Adults Only features 2 outdoor pools, 3 hot tubs and 3 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Privilege Aluxes Isla Mujeres Adults Only a romantic place to stay?

Couples spa treatments and beachfront dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Privilege Aluxes Isla Mujeres Adults Only.

Is Privilege Aluxes Isla Mujeres Adults Only family-friendly?

No, Privilege Aluxes Isla Mujeres Adults Only is an adults-only property.

Does Privilege Aluxes Isla Mujeres Adults Only serve breakfast?

Yep, guests highly rate the free buffet brekkie here! Available daily from 7:00 AM to 11:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Privilege Aluxes Isla Mujeres Adults Only?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Privilege Aluxes Isla Mujeres Adults Only?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Privilege Aluxes Isla Mujeres Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Privilege Aluxes Isla Mujeres Adults Only?

No, pets and service animals are not allowed.

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 766 out of 1163 reviews
Rating 8 - Good. 241 out of 1163 reviews
Rating 6 - Okay. 85 out of 1163 reviews
Rating 4 - Poor. 38 out of 1163 reviews
Rating 2 - Terrible. 33 out of 1163 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Amanda Kate

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Wendy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beach area for the food and drinks
Stayed 5 nights in Feb 2025

10/10 Excellent

Nichol

Stayed 7 nights in Mar 2025

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with excellent staff and beautiful grounds.
Stayed 2 nights in Mar 2025

10/10 Excellent

alicia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay!
Stayed 5 nights in Mar 2025

10/10 Excellent

Cynthia

Stayed 5 nights in Mar 2025

10/10 Excellent

Paul

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Food and drinks are reasonably priced (if not AI). Excellent location. Phenomenal beach - not crowded like surrounding beach areas.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jessica Lucille

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was great. Drinks upon arrival we a nice surprised
Stayed 5 nights in Feb 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time in Isla, we will come back and stay at Privileges! The breakfast buffet was excellent with a variety of great food. Our room was clean and the bed was comfortable! Pools were clean and the beach offered shade and service. Thank you so much for a great, warm, relaxing week!
Stayed 7 nights in Feb 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Billie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area and sand bar was very clean and the service was excellent.
Stayed 5 nights in Feb 2025

6/10 Okay

Carol

Stayed 7 nights in Feb 2025

10/10 Excellent

christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit tricky getting into the area. So from the cancun airport you will need to take a taxi or bus to the Puerto Juarez. Then u will need to get a ferry to get to the island with is where the resort is at. But other then that everything else was great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Molly Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Had the most amazing 8 days here.
Stayed 8 nights in Feb 2025

6/10 Okay

Kelly

Travelled with partner
Liked: Cleanliness
The property was very pretty. The transportation arranged through them was great. Tacos by the pool were very good. For the amount it costs, I expected better. All inclusive had a bag of peanuts and individual bag of potato chips. Room service got the order wrong more than once. Service was fine. The room is large but not one napkin, paper towel, etc. Absolutely nothing. It was just okay. We have stayed in other resorts that offer so much more.
Stayed 5 nights in Feb 2025

10/10 Excellent

Sheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Servers go above and beyond to serve all of the guest everyday with a smile! Food is delicious, everyone is friendly and always willing to help with a smile! Most beautiful beach in Mexico!
Stayed 1 night in Feb 2025

10/10 Excellent

Jane

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location to pools, beach, restaurants and shopping is fabulous!
Stayed 7 nights in Feb 2025

8/10 Good

Keeley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

This hotel is in the perfect location to Hidalgo street and all it has to offer! I’ve stayed here 10 years in a row and I’ve stayed another places but location wise this hotel is by far the best. The rooms with ocean view are huge and very nice! Only people staying at this hotel can come here so it’s safe. The food and drinks are good. They have the best guacamole and chips and pico by the pool. Service is good. Top up front and you will receive even better service.
Stayed 7 nights in Nov 2024

6/10 Okay

Brian J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience was good overall. Food was very mediocre compared to other all inclusive resorts. Rooms were nice, beach was good, service was good.
Stayed 2 nights in Feb 2025

8/10 Good

Zacharia

Travelled with partner
Location was a plus, disliked all the negative online information about former employees robbing rooms. This was concerning and hope it is resolved.
Stayed 5 nights in Feb 2025

10/10 Excellent

Ellen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible experience here. The staff were so friendly and worked so hard to make sure everyone was getting what they need. The resort was beautiful and we loved walking around town
Stayed 4 nights in Feb 2025

10/10 Excellent

Leon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely perfect. The staff was amazing, the food delicious, and the location cant be beat! We'll be back!
Stayed 2 nights in Feb 2025