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Villa del Palmar Cancun All Inclusive Beach Resort & Spa

4.5 star property
Luxury property on the beach, with 5 outdoor pools

Photo gallery for Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Exterior
Lobby sitting area
Two Bedroom Ocean Front | Dining room
Exterior
Exterior

Popular amenities

The current price is AU$596
includes taxes & fees
11 Aug - 12 Aug

Explore the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    ‪13 min walk‬
  • Punta Sam Beach
    ‪13 min walk‬
  • North Beach
    ‪44 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

View all photos for Two Bedroom

1 bedroom, premium bedding, down duvets, free minibar

Two Bedroom

8.0 out of 10
Very good
(9 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 157 sq m
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed

View all photos for One Bedroom

1 bedroom, premium bedding, down duvets, free minibar

One Bedroom

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 107 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for One Bedroom Ocean View

View from room

One Bedroom Ocean View

9.4 out of 10
Exceptional
(25 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 107 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Deluxe 2 Queen Beds

1 bedroom, premium bedding, down duvets, free minibar

Deluxe 2 Queen Beds

8.4 out of 10
Very good
(17 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Ocean View 2 Queen Beds

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Ocean View 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Suite Ocean View

1 bedroom, premium bedding, down duvets, free minibar

Two Bedroom Suite Ocean View

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 157 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

View all photos for Deluxe 1 King Bed

Deluxe 1 King Bed

Deluxe 1 King Bed

8.8 out of 10
Excellent
(45 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View 1 King Bed

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Ocean View 1 King Bed

9.4 out of 10
Exceptional
(36 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Ocean Front

Three Bedroom Ocean Front | Terrace/patio

Three Bedroom Ocean Front

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Full-sized fridge/freezer
  • 430 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Three Bedroom Loft

Three Bedroom Loft | Living area

Three Bedroom Loft

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Full-sized fridge/freezer
  • 325 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Two Bedroom Ocean Front

Two Bedroom Ocean Front | Dining room

Two Bedroom Ocean Front

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 253 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Murphy Bed

View all photos for Two Bedroom Loft

Two Bedroom Loft | View from room

Two Bedroom Loft

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Full-sized fridge/freezer
  • 205 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse

Two Bedroom Penthouse | Terrace/patio

Two Bedroom Penthouse

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Full-sized fridge/freezer
  • 308 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

About the area

Punta Sam

A luxury stay in Punta Sam awaits you at Villa del Palmar Cancun All Inclusive Beach Resort & Spa. Within just a 15-minute stroll, you'll find Punta Sam Ferry Terminal and Punta Sam Beach. Highlights at this all-inclusive property include 6 restaurants, 5 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. The steakhouse, La Casona STK, is open for dinner. Legend is the property's own sports bar, serving drinks along with dinner. Spend the day at the beach where you'll find free cabanas, and enjoy the 4 hot tubs and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and a sauna. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 4.5-property class Punta Sam property include Ultramar Ferry Puerto Juárez and Cancun Mall.

What's nearby

  • Punta Sam Ferry Terminal - 13 min walk - 1.1 km
  • Punta Sam Beach - 13 min walk - 1.1 km
  • Playa Mujeres Golf Club - 4 min drive - 3.9 km
  • Isla Mujeres Ferry Terminal - 44 min drive - 7.7 km
  • North Beach - 44 min drive - 8.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 37 min drive

Restaurants

  • Hiroshi Bar
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Restaurant Flamingos - ‬20 min walk
  • ‪Caprichos Villa del Palmar - ‬9 min walk
  • ‪Davinos - ‬8 min walk

About this property

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Luxury property on the beach, with 5 outdoor pools
Villa del Palmar Cancun All Inclusive Beach Resort & Spa is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Villa del Palmar Cancun All Inclusive Beach Resort & Spa, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a beach bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and a sauna. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

This 4.5-star Punta Sam property is smoke free.

  • 415 guestrooms or units
  • 9 levels
  • 3 buildings
  • 6 dining venues
  • 5 bars or lounges
  • Built in 2010
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
Villa del Palmar Cancun All Inclusive Beach Resort & Spa offers 415 accommodations with MP3 docking stations and free minibar items. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Similar properties

View from property

Villa del Palmar Cancun Luxury Beach Resort & Spa

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.2 out of 5, Very good, 1,011 reviews
The price is AU$272
includes taxes & fees
11 Aug - 12 Aug
Villa del Palmar Cancun Luxury Beach Resort & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprichos
  • Davino Restaurant
  • La Casona STK
  • Legend
  • Zama Restaurant

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Scuba diving
  • Shopping

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 2010
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 2 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Villa Palmar Luxury Residences All Inclusive Playa Mujeres
Villa del Palmar Luxury Residences Condo
Villa del Palmar Luxury Residences Condo Playa Mujeres
Villa del Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences
Villa Palmar Luxury Residences All Inclusive
Villa del Palmar Luxury Residences
Palmar Resinces Inclusive inc
Villa del Palmar Cancun All Inclusive Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort SPA All Inclusive

Frequently asked questions

What is the cancellation policy at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Villa del Palmar Cancun All Inclusive Beach Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

As of 27 July 2025, prices found for a 1-night stay for 2 adults at Villa del Palmar Cancun All Inclusive Beach Resort & Spa on 11 Aug 2025 start from AU$590.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Yep, Villa del Palmar Cancun All Inclusive Beach Resort & Spa has a free self car park and free valet parking.

Are there any beaches close to Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Yep, Villa del Palmar Cancun All Inclusive Beach Resort & Spa is a short 10-minute walk from Punta Sam Beach. Fun beach activities include yoga, volleyball and scuba diving.

Is there a spa on site at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Yep, there is an onsite spa at Villa del Palmar Cancun All Inclusive Beach Resort & Spa. It has 4 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Villa del Palmar Cancun All Inclusive Beach Resort & Spa have a pool?

Yep, and guests love it! Villa del Palmar Cancun All Inclusive Beach Resort & Spa has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Villa del Palmar Cancun All Inclusive Beach Resort & Spa features 5 outdoor pools, 4 hot tubs and free beach cabanas. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Villa del Palmar Cancun All Inclusive Beach Resort & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Villa del Palmar Cancun All Inclusive Beach Resort & Spa.

Is Villa del Palmar Cancun All Inclusive Beach Resort & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Villa del Palmar Cancun All Inclusive Beach Resort & Spa is a hit with families.

Is there a free airport shuttle available at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

No, pets and service animals are not allowed.

Is there a golf course on site at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

There is a golf course next to Villa del Palmar Cancun All Inclusive Beach Resort & Spa.

Villa del Palmar Cancun All Inclusive Beach Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1029 out of 1563 reviews
Rating 8 - Good. 292 out of 1563 reviews
Rating 6 - Okay. 123 out of 1563 reviews
Rating 4 - Poor. 61 out of 1563 reviews
Rating 2 - Terrible. 58 out of 1563 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emily Anne

Stayed 6 nights in Apr 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food and service. Beautiful pools
Stayed 6 nights in Apr 2025

6/10 Okay

Kristine

Liked: Property conditions & facilities
The room wasn’t pristine
Stayed 4 nights in Apr 2025

10/10 Excellent

Demetrio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family loved the resort
Stayed 7 nights in Apr 2025

10/10 Excellent

Kartika Huston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2025

6/10 Okay

Chuck

Travelled with family
Pros: Large 2 bedroom suite with living room which is good for teenage kids. There are several pools and jacuzzis. Kayaking is free but at the mercy of the wind (closed on windy days). Mexican food is good, buffet is good. Cons: The property is dated compared to its sister property Garza Blanca. Several items in my room were broken including the door scanner, the automatic blinds in the bedroom and living room, and the jacuzzi water was yellow. The restaurants were decent except for the steak. Don’t order steak any where on premise, the cuts are thin, cooked poorly and are definitely poor quality. The pools are ok but since there are so many kids the chances are high that there will be an accident. My last day there one of the pools was closed for 4 hours, and had to be “shocked” which means someone went number 2. Tipping is out of control compared to other places in Cancun because the staff doesn’t get paid a real wage. Lastly they try to get you to sign up to their residency club and say it’s only 90 minutes (took 3 hours). Definitely feels like a pyramid scheme they have to fund construction. It’s not a time share, more likely a “scam” share since you don’t own anything but the right to use their properties. Overall, I wouldn’t recommend it over the Hilton all Inclusive which is newer.
Stayed 6 nights in Apr 2025

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in is a nightmare. After that everything is great.
Stayed 5 nights in Apr 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. The pools are pristine, and the restaurants boast delicious gourmet food. We were disappointed that our personal hot tub on our balcony did not work during our entire stay. We paid a premium price for the room we had and were not compensated in anyway for this. (we were told we could perhaps have a free night if we booked there again.) We also had trouble upon arrival paying our balance. We tried to use our American Express card and were told that the machines were having trouble processing it in USD. So, we agreed to allow the card to be processed in pesos, and ended up being charged $250 more than the agreed-upon balance owed. We received varying responses regarding this and never had it resolved during our five nights there. So, we filed a dispute upon returning home. It was unusual since we were able to use our American Express card on the property to book excursions in USD. The hotel charges a higher exchange rate, but this was not told to us at the time we agreed to charge the amount in pesos. Still, you would think the amount of pesos would be adjusted to match the balance owed in USD.
Stayed 5 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Richie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positive: Location was away from main Cancun, more family oriented. Negative:Tips felt as they were expected and resort/managers tend to way over charge for anything extra outside all inclusive.
Stayed 5 nights in Apr 2025

10/10 Excellent

Juan

Stayed 6 nights in Apr 2025

10/10 Excellent

Erin, Charleston

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Villa del Palmar Cancun! The resort was absolutely gorgeous, the staff was so friendly and accommodating, the food was amazing, and the overall atmosphere was the perfect combination of relaxing and family friendly. There are a lot of activities planned for kids, which is really nice. We celebrated my son's 4th birthday while on vacation here and the staff was so sweet in making his day special. I would definitely stay here again and I would highly recommend to others! We had a wonderful vacation!
Stayed 4 nights in Apr 2025

10/10 Excellent

IZZATJON

Stayed 5 nights in Apr 2025

4/10 Poor

Sharona

Travelled with family, Travelled with family and small children
I have a frequented many resorts, and by far this is the most depressing resort ever. You can definitely tell that the staff gets spoken to daily by management about their up charges. They do not have a service oriented attitude. You can tell the staff are not happy.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kimiko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, great staff, lovely property. My only negative was that the gym was in the basement hidden away with no windows, no wifi for my work out apps. lol. Definitely could use an upgrade there.
Stayed 7 nights in Apr 2025

10/10 Excellent

Senada

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is excellent
Stayed 6 nights in Apr 2025

8/10 Good

Gokul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice beach. Good pool activities and service around the pool and in restaurants. Front desk can be more attentive and friendly.
Stayed 5 nights in Apr 2025

10/10 Excellent

Bradley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Apr 2025

10/10 Excellent

Tamara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Amazing staff; Benito & David took excellent care of us bringing us things & drinks to make our time by the pool so relaxing. The downside to being poolside was that there weren't any umbrellas for shade for those of us that werent VIP & the VIP's had their spots reserved in advance with yellow towels. Never having been there, we didn't know it was an option or what the cost was for it. There are several dining options, however, there is only one option for breakfast and only a few for lunch; all dinner options needed reservations or you can join the wait list & hope that someone doesn't show up for their reservation. I strongly suggest that you go all inclusive, it's worth the cost. The patio & the suite were both very spacious & very clean with comfortable beds (w/down comforters) and the sofa & chairs were also great. Overall a great place to takea vacation.
Stayed 7 nights in Mar 2025

10/10 Excellent

Oliver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amazing and amazing. Super clean place with super professional people. The food was delicious in all restaurants.
Stayed 6 nights in Apr 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa Del Palmar is a beautiful resort in a great location. We loved our 6 days there and are already thinking about going back. The staff is amazing, they are very friendly and accommodating and all the service was excellent. The food was also very good! I would 10/10 recommend staying here!
Stayed 6 nights in Mar 2025

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service was wonderful, very attentive, friendly and they went above and beyond for us. The food I have to say was superb. All of the restaurants were top notch, the buffet was delicious, and the room service options were delightful. The property was also gorgeous, well maintained and comfortable. 10/10
Stayed 7 nights in Mar 2025

10/10 Excellent

Daysi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at multiple All-inclusive resorts in Cancun and this one was the best one yet. The food was absolutely delicious and the staff was amazing. I will definitely be recommending this resort and will be returning.
Stayed 6 nights in Mar 2025

10/10 Excellent

Kelly

Liked: Staff & service, property conditions & facilities
Good
Stayed 4 nights in Mar 2025

8/10 Good

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect , except they try to sell you a aparment , whoever invited you to a free breakfast , don't do it you will have to deal for hours with annoying people try to sell you a property. By the time i scape already loss one day of my vacation.
Stayed 4 nights in Mar 2025