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Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property
Luxury property on the beach, with 12 outdoor pools

Photo gallery for Majestic Elegance Costa Mujeres – All Inclusive

Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining
Property video
Outdoor wedding area
Outdoor wedding area
Lobby

Popular amenities

  • Bar

Explore the area

Map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Mujeres Beach
    ‪7 min drive‬
  • Isla Mujeres Ferry Terminal
    ‪52 min drive‬
  • North Beach
    ‪53 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for Elegance Club Jr Suite - Outdoor Jacuzzi

1 bedroom, pillow-top beds, free minibar, in-room safe

Elegance Club Jr Suite - Outdoor Jacuzzi

9.0 out of 10
Wonderful
(78 reviews)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Club Lounge
Free minibar items
Smart TV
Pillow menu
Blackout curtains
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Majestic Jr Suite Swim Up

Balcony view

Elegance Club Majestic Jr Suite Swim Up

8.8 out of 10
Excellent
(24 reviews)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Club Lounge
Free minibar items
Smart TV
Pillow menu
Blackout curtains
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite Outdoor Jacuzzi

1 bedroom, pillow-top beds, free minibar, in-room safe

One Bedroom Suite Outdoor Jacuzzi

9.2 out of 10
Wonderful
(33 reviews)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Pillow-top bed
  • 79 sq m
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

View all photos for Majestic Jr Suite Swim Up

Balcony view

Majestic Jr Suite Swim Up

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Blackout curtains
Pillow-top bed
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Elegance Club Swim Up Suite Outdoor Jacuzzi

1 bedroom, pillow-top beds, free minibar, in-room safe

Elegance Club Swim Up Suite Outdoor Jacuzzi

8.4 out of 10
Very good
(19 reviews)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Club Lounge
Free minibar items
Smart TV
Pillow menu
Blackout curtains
  • 93 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite - Outdoor Jacuzzi

1 bedroom, pillow-top beds, free minibar, in-room safe

Junior Suite - Outdoor Jacuzzi

8.6 out of 10
Excellent
(112 reviews)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Blackout curtains
Pillow-top bed
  • 58 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Elegance Club One Bedroom Suite Outdoor Jacuzzi

Balcony view

Elegance Club One Bedroom Suite Outdoor Jacuzzi

8.6 out of 10
Excellent
(19 reviews)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Club Lounge
Free minibar items
Smart TV
Pillow menu
Blackout curtains
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Jr. Suite Ocean Front Outdoor Jacuzzi

1 bedroom, pillow-top beds, free minibar, in-room safe

Jr. Suite Ocean Front Outdoor Jacuzzi

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Blackout curtains
Pillow-top bed
  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi | Balcony view

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Club Lounge
Free minibar items
Smart TV
Pillow menu
Blackout curtains
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sky View Suite Rooftop With Outdoor Jacuzzi

Sky View Suite Rooftop With Outdoor Jacuzzi

Sky View Suite Rooftop With Outdoor Jacuzzi

8.8 out of 10
Excellent
(54 reviews)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Pillow-top bed
Separate bedroom
  • 95 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite Outdoor Jacuzzi

Water view

Swim Up Suite Outdoor Jacuzzi

8.2 out of 10
Very good
(20 reviews)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Pillow-top bed
  • 93 sq m
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

View all photos for Elegance Club Plunge Pool Suite

1 bedroom, pillow-top beds, free minibar, in-room safe

Elegance Club Plunge Pool Suite

8.8 out of 10
Excellent
(35 reviews)

Highlights

Balcony
Private plunge pool
Air conditioning
Club Lounge
Free minibar items
Smart TV
Pillow menu
Blackout curtains
  • 95 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Private plunge pool
Air conditioning
Club Lounge
Free minibar items
Smart TV
Pillow menu
Blackout curtains
  • 95 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Suite Master with Pool View

1 bedroom, pillow-top beds, free minibar, in-room safe

Quadruple Suite Master with Pool View

  • Sleeps 4
  • 2 King Beds

View all photos for Suite Superior with Panoramic View

1 bedroom, pillow-top beds, free minibar, in-room safe

Suite Superior with Panoramic View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Pool View

1 bedroom, pillow-top beds, free minibar, in-room safe

Suite Junior with Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Suite Premium with Pool View

1 bedroom, pillow-top beds, free minibar, in-room safe

Quadruple Suite Premium with Pool View

  • Sleeps 4
  • 2 King Beds

View all photos for Quadruple Suite Premium with Garden View

1 bedroom, pillow-top beds, free minibar, in-room safe

Quadruple Suite Premium with Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Premium with Pool View

1 bedroom, pillow-top beds, free minibar, in-room safe

Suite Premium with Pool View

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite Junior with Garden View

1 bedroom, pillow-top beds, free minibar, in-room safe

Suite Junior with Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Premium with Garden View

1 bedroom, pillow-top beds, free minibar, in-room safe

Suite Premium with Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite Luxury with Ocean View

1 bedroom, pillow-top beds, free minibar, in-room safe

Suite Luxury with Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Premium with Ocean View

1 bedroom, pillow-top beds, free minibar, in-room safe

Suite Premium with Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Luxury with Panoramic View

1 bedroom, pillow-top beds, free minibar, in-room safe

Suite Luxury with Panoramic View

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Suite Master with Garden View

1 bedroom, pillow-top beds, free minibar, in-room safe

Quadruple Suite Master with Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Superior with Ocean View

1 bedroom, pillow-top beds, free minibar, in-room safe

Suite Superior with Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the area

Costa Mujeres

A luxury stay in Costa Mujeres awaits you at Majestic Elegance Costa Mujeres – All Inclusive. You'll be 3.9 km (2.5 mi) from Playa Mujeres Golf Club and 4.6 km (2.9 mi) from Mujeres Beach. Highlights at this all-inclusive property include 7 restaurants, 12 outdoor swimming pools and a full-service spa. .A day of pampering at Blossom can include massages, aromatherapy and hydrotherapy along with access to the hot springs/mineral springs and sauna. The buffet restaurant, Flavors, is open for breakfast, lunch and dinner. The property's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 hot tubs and free kids' club. 8123 square feet (755 square metres) of event facilities include 3 meeting rooms and a conference centre. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Free full breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Within a 20-minute drive of this 4.5-property class Costa Mujeres property, attractions include Ultramar Ferry Puerto Juárez and Cancun Mall.

What's nearby

  • Playa Mujeres Golf Club - 4 min drive - 4.2 km
  • Mujeres Beach - 7 min drive - 5.6 km
  • Isla Mujeres Ferry Terminal - 52 min drive - 15.3 km
  • North Beach - 53 min drive - 16.0 km
  • Dolphin Discovery - 57 min drive - 18.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 38 min drive

Restaurants

  • ‪Isla Blanca - ‬4 min drive
  • ‪So Cal Gourmet Food Emporium - ‬7 min walk
  • ‪Flavors - ‬9 min walk
  • ‪Mar - ‬9 min walk
  • ‪Braza Grill - ‬7 min walk

About this property

Majestic Elegance Costa Mujeres – All Inclusive

Luxury property on the beach, with 12 outdoor pools
Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Majestic Elegance Costa Mujeres – All Inclusive, you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 swim-up bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Free self parking is available.

This 4.5-star Costa Mujeres property is smoke free.

  • 570 guestrooms or units
  • 5 levels
  • 6 buildings
  • 7 dining venues
  • 6 swim-up bars
  • 8123 sq ft of conference space
  • 755 sq. m of conference space
  • Built in 2019
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Catalan, English, French, German, Spanish

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  • Hot tub
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Don Jaume
  • Flavors
  • Kabuki
  • Mar House

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (8,123 square foot of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Majestic Elegance Costa Mujeres – All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Frequently asked questions

What is the cancellation policy at Majestic Elegance Costa Mujeres – All Inclusive?

Majestic Elegance Costa Mujeres – All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Majestic Elegance Costa Mujeres – All Inclusive?

Yep, Majestic Elegance Costa Mujeres – All Inclusive has a free self car park.

Are there any beaches close to Majestic Elegance Costa Mujeres – All Inclusive?

The closest beach to Majestic Elegance Costa Mujeres – All Inclusive is North Beach (7.7 km).

Is there a spa on site at Majestic Elegance Costa Mujeres – All Inclusive?

Yep, Blossom is available for guests. It has 2 hot tubs, a steam room, a sauna and hot springs. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Majestic Elegance Costa Mujeres – All Inclusive have a pool?

Yep, and guests love it! Majestic Elegance Costa Mujeres – All Inclusive has 12 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 6:00 PM.

What luxury perks are available at Majestic Elegance Costa Mujeres – All Inclusive?

Majestic Elegance Costa Mujeres – All Inclusive features 12 outdoor pools, 2 hot tubs and a health club. All guestrooms come with Private jetted baths, pillowtop beds and free minibar items.

What makes Majestic Elegance Costa Mujeres – All Inclusive a romantic place to stay?

A hot tub and beachfront dining, as well as Jetted bath and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Majestic Elegance Costa Mujeres – All Inclusive.

Is Majestic Elegance Costa Mujeres – All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Majestic Elegance Costa Mujeres – All Inclusive is a hit with families.

Are there hot tubs in the rooms at Majestic Elegance Costa Mujeres – All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Majestic Elegance Costa Mujeres – All Inclusive serve breakfast?

You bet, guests give top marks to the free full breakfast here! Offered daily from 7:00 AM to 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Majestic Elegance Costa Mujeres – All Inclusive?

No, Majestic Elegance Costa Mujeres – All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Majestic Elegance Costa Mujeres – All Inclusive?

Yep, they've got a lounge bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Majestic Elegance Costa Mujeres – All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Majestic Elegance Costa Mujeres – All Inclusive?

No, pets and service animals are not allowed.

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2410 out of 3335 reviews
Rating 8 - Good. 494 out of 3335 reviews
Rating 6 - Okay. 246 out of 3335 reviews
Rating 4 - Poor. 96 out of 3335 reviews
Rating 2 - Terrible. 89 out of 3335 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

George William Joseph

Liked: Staff & service, property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

Arianna

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We stayed club. Room service was great. We were also roof top and pool was great view and very enjoyable. My brothers room had jacuzzi on top level. Entertainment night to night was excellent. We really enjoyed the lucadors lol. Wish I was back there right now
Stayed 5 nights in Apr 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Apr 2025

10/10 Excellent

Joseph Thomas, Ottawa Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just love this resort and have been there twice now. We will be returning. Its clean and everyone is so nice and friendly.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is kept very clean and the staff is super friendly and accommodating. The dining options were delicious and the Seafood/French restaurants were top notch but all the others were great as well. Would highly recommend Majestic.
Stayed 7 nights in Apr 2025

10/10 Excellent

Normand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Keisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite resort! We have been three times and ready for more.
Stayed 6 nights in Apr 2025

10/10 Excellent

Christine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful, butler service always available
Stayed 7 nights in Apr 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful. The beach was stunning. The staff were incredible. Cant wait to go back!
Stayed 7 nights in Apr 2025

10/10 Excellent

Katsiaryna

Stayed 7 nights in Apr 2025

6/10 Okay

Randall

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property
Stayed 7 nights in Apr 2025

10/10 Excellent

Carli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went with a group of girlfriends. Loved the beach- its waiter service while hanging there. Loved the cleanliness of the beach. We were always able to get chairs. We enjoyed the different dinner options and were able to eat somewhere different every night. I feel like property could play more beach time pool party music a bit louder and maybe allow it past 5. We felt the desire that we were supposed to leave pool at that time.
Stayed 5 nights in Apr 2025

10/10 Excellent

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time to a all inclusive and we Loved it!!
Stayed 7 nights in Apr 2025

8/10 Good

safa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank
Stayed 4 nights in Apr 2025

10/10 Excellent

Marina

Stayed 7 nights in Apr 2025

10/10 Excellent

Dominique

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts that I have been to. Wonderful dinings options, top shelf alcohol beverages and some of the best aesthetics a resort could have.
Stayed 5 nights in Apr 2025

6/10 Okay

Lynne Irene

Stayed 5 nights in Apr 2025

8/10 Good

Anna

Stayed 5 nights in Apr 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Mikhail V

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My husband and I came here for my birthday in March - the beach was absolutely beautiful, but we were genuinely unimpressed with the resort itself. We arrived approximately 3 hours before the official check-in time and we had to wait 4.5 hours to actually check-in. During our wait, we were not given a tour of any sort and nobody came by to update us at all. I was constantly checking in and everyone at the front desk kept brushing me off. During our stay, our concierge seemed busy the whole time. It was noticeable that he was being pulled into a million directions at once and couldn't give anybody his undivided attention. The food was mediocre at best - unseasoned and so bland it was hard to eat for the five days we were there. There was absolutely nothing special about the drinks and more often than not, the bartenders had an attitude and acted as though they'd rather be anywhere else. We ended up calling it a night early one of the nights there and were abruptly woken up by someone ringing the doorbell incessantly. Somebody actually ended up walking into our room while we were in bed. With all of this being said, we were thrilled to go back home. Which is not something I was expecting at all. This resort seemed extremely unorganized - we will definitely not be returning and we won't be recommending this place to anybody.
Stayed 5 nights in Feb 2025

10/10 Excellent

Kershona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our butler Paco was AMAZING! Food was really good. While we missed most of the daily/nightly events at the resort due to excursions we booked, they looked amazing. Loved every part of our stay. Will be coming back!
Stayed 4 nights in Apr 2025

10/10 Excellent

Lana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome!! They offered us a room upgrade and it was beautiful
Stayed 5 nights in Apr 2025

10/10 Excellent

Carter Riley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I had a wonderful stay! The resort was quiet for the most part, but still had activities to participate in during the days and nights. The staff were all very attentive and friendly. The Italian restaurant was ultimately our favorite, but the hibachi and Mar House were very good options too. We would definitely go back and stay again.
Stayed 6 nights in Mar 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great, staff was very nice and accommodating, some of the nicest staff I've met in Mexico. Especially the staff at piano bar and in the Italian restraunt they remember your name every time you walk up! Would definitely recommend can't wait for the new building to open up!
Stayed 7 nights in Apr 2025

10/10 Excellent

Mehmet

Stayed 7 nights in Apr 2025