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Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive

5.0 star property

Photo gallery for Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Creator video - submitted by WhereSheTravels
5 restaurants, Asian cuisine
Beach bar
Snack bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool

Explore the area

View map
Lote 006, MZA 002, SM 006, Punta Sam, Zona Costera, Zona Continental, Costa Mujeres, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪5 min drive‬
  • Place, Mujeres Beach
    ‪7 min drive‬
  • Place, Punta Sam Beach
    ‪10 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Privileged Romance Deluxe & SwimUp

Privileged Romance Deluxe & SwimUp | View from room

Privileged Romance Deluxe & SwimUp

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Minibar, in-room safe, desk, laptop workspace

Superior Suite

9.0 out of 10
Wonderful
(148 reviews)
  • Resort view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Suite Superior

Family Suite Superior

Family Suite Superior

9.0 out of 10
Wonderful
(46 reviews)
  • Resort view
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privileged Grand Family Suite Superior

Minibar, in-room safe, desk, laptop workspace

Privileged Grand Family Suite Superior

  • Resort view
  • 58 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Bunk Bed

View all photos for Privileged Grand Family Suite Deluxe

Minibar, in-room safe, desk, laptop workspace

Privileged Grand Family Suite Deluxe

9.2 out of 10
Wonderful
(9 reviews)
  • Resort view
  • 58 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Privileged Grand Family Suite & SwimUp

Privileged Grand Family Suite & SwimUp

Privileged Grand Family Suite & SwimUp

9.0 out of 10
Wonderful
(30 reviews)
  • Resort view
  • 58 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed, 1 Double Sofa Bed and 1 Single Bunk Bed

View all photos for Privileged Suite

Minibar, in-room safe, desk, laptop workspace

Privileged Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Resort view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privileged Suite Terrace

Privileged Suite Terrace

Privileged Suite Terrace

8.4 out of 10
Very good
(5 reviews)
  • Resort view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privileged Suite & SwimUp

View from room

Privileged Suite & SwimUp

9.0 out of 10
Wonderful
(2 reviews)
  • Resort view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite Single

Minibar, in-room safe, desk, laptop workspace

Superior Suite Single

9.2 out of 10
Wonderful
(19 reviews)
  • Resort view
  • 47 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Ocean View

Minibar, in-room safe, desk, laptop workspace

Superior Ocean View

9.0 out of 10
Wonderful
(22 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

About the area

Costa Mujeres

A luxury stay in Costa Mujeres awaits you at Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive. You'll be 3.9 km (2.4 mi) from Playa Mujeres Golf Club and 4.6 km (2.8 mi) from Mujeres Beach. Highlights at this all-inclusive property include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Alegria Spa can include massages along with access to the sauna. The theme restaurant, Tao Cat, serves Asian cuisine. With 2 beach bars and 7 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free kids' club and 24-hour gym. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of free valet parking. .Attractions within a 20-minute drive of this 5-property class Costa Mujeres property include Ultramar Ferry Puerto Juárez and Cancun Mall.

What's nearby

  • Playa Mujeres Golf Club - 5 min drive - 3.9 km
  • Mujeres Beach - 7 min drive - 5.3 km
  • Punta Sam Beach - 10 min drive - 7.7 km
  • Punta Sam Ferry Terminal - 10 min drive - 7.7 km
  • El Meco Archaeological Site - 13 min drive - 10.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 43 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬8 min walk
  • ‪Grand Caribe - ‬5 min walk
  • ‪Kulinarium Riu Latino - ‬17 min walk
  • ‪The Shores Restaurant - ‬8 min walk
  • ‪Velvet - ‬17 min walk

About this property

Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive

Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. At Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars and 7 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Costa Mujeres property.

  • 496 guestrooms or units
  • 4 levels
  • 7 dining venues
  • 2 bars on the beach
  • 2 swim-up bars
  • 7 bars or lounges
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive offers 496 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Alegria Spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 2 swim-up bars
  • 7 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Adelita
  • AROMES
  • Gran Caribe
  • Siwichi
  • Tao Cat

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Hot tub
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.85 per person, per night. This tax does not apply to children under 2 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive?

Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive?

Yep, Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive?

The closest beach to Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive is North Beach (7.6 km).

Is there a spa on site at Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive?

Yep, Alegria Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy services like massages.

Does Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive have a pool?

Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive?

Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive features a private beach, 2 beach bars and 2 outdoor pools.

What makes Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive a romantic place to stay?

1 hot tub and a private beach, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive.

Is Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive is a hit with families.

Does Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive serve breakfast?

Yep, free buffet breakfast is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive?

No, Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive?

Relax with a coldie at the 2 beach bars or 7 lounge bars, and grab a meal at Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive's 7 restaurants.

What time are check-in & check-out at Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive?

No, pets and service animals are not allowed.

Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 754 out of 1355 reviews
Rating 8 - Good. 288 out of 1355 reviews
Rating 6 - Okay. 161 out of 1355 reviews
Rating 4 - Poor. 86 out of 1355 reviews
Rating 2 - Terrible. 66 out of 1355 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Padam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh breakfast w meal varieties Safe for kids w lots of activities Clean and nice room. Would be better if pool were heated w long hours
Stayed 4 nights in Dec 2025

10/10 Excellent

Troy Preston

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our suite was spotless the resort was well maintained. And the staff was courteous and very attentive. The food options were lacking and not mind blowing. Steakville was worth definitely mentioning however beware of the all-exclusive talk. They charge for misc food products at check-out.
Stayed 5 nights in Dec 2025

10/10 Excellent

James Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Marisol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! Always so attentive and with such a great attitude. The resort is impeccable as far as cleanliness and that is always what I look for in a resort. The food was fresh and so delicious. Very beautiful overall. Such a great experience. My husband and I really enjoyed our stay!
Stayed 3 nights in Nov 2025

10/10 Excellent

Francois

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff , is very nice never asking for tips always doing there best
Stayed 3 nights in Dec 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
The buffet seemed to small for the amount of seats in the restaurant. Not enough food option. Desserts were not good
Stayed 5 nights in Dec 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great resort. Amazing beach and delicious food.
Stayed 6 nights in Dec 2025

4/10 Poor

CINTHIA

Liked: Cleanliness, property conditions & facilities
From bad service to rude staff, stay was beautiful, facilities were outstanding however we had issues with staff/service. We couldn’t get reservations to their Japanese restaurant all 5 days booked. When made reservations at other restaurants only availability was after 9pm only for staff to hurry us up because the kitchen was closing. Room service was never delivered, couldn’t use their gym facilities because gym shoes were not worn. Saw people being kicked out of their buffet because they had swim wear on yet other guests had on swim clothes. Did not like the service at all. Definitely would not go back.
Stayed 4 nights in Dec 2025

10/10 Excellent

israel

Stayed 7 nights in Dec 2025

10/10 Excellent

Jeanne m

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful clean rooms, great beach for swimming, always plenty of chairs, great food options. Activities on the beach and pool side, David - maker of happiness, made our trip so fun. We were in building 1 and loved being next to the activity pool. Can't say enough good things about Catalonia.
View from our swim out suite
David tried teaching my daughter how to dance!
Plenty of chairs for relaxing!
Stayed 4 nights in Dec 2025

4/10 Poor

Kiana

Stayed 5 nights in Oct 2025

8/10 Good

Ruth, Riverside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay, But Reservation System Needs Fix ​Overall, this was a great stay and we would happily return. ​Pros: ​Staff: 99% of the staff was attentive and professional. Exceptional service overall. ​Dining: Buffet breakfast and dinner were great. Wide variety and high quality. ​Entertainment: Great entertainment and activities kept the trip lively. ​Cons/Only Fail: ​Lunch: Buffet lunch quality was disappointing compared to breakfast and dinner. ​Reservation System: The dinner reservation system was a major dissatisfier for our group. It was difficult and frustrating. ​Resolution: The Front Desk was able to help us navigate the reservation issue successfully. ​The service and amenities were excellent enough to outweigh the frustration.
Stayed 6 nights in Dec 2025

8/10 Good

gil

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great overall, food varieties were a plus! Wish the room service menu was a bit better in terms of options for families traveling with specials needs children wanting to stay away from crowds. They did try to promote a club membership which was promoted as a quick 90min breakfast and non pushy presentation. It ended up being a pushy 2.5 hour presentation in which you can tell how the manager got upset when we continued to kindly decline.
Stayed 5 nights in Dec 2025

8/10 Good

Rabeli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2025

10/10 Excellent

Tiara Sheree

Stayed 3 nights in Dec 2025

2/10 Terrible

Eduardo

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Staff
Stayed 5 nights in Nov 2025

8/10 Good

Miguel

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Cleaned out room daily, employees were couteous and supportive, food was good some was flavorless. Entertainment ended too early by 11pm most things were shut off.
Stayed 7 nights in Nov 2025

10/10 Excellent

Goddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Ana Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great. The buffet did not have decaffeinated coffee, no whole milk at the coffee shop, we called for a blanket and never came. Customer service was lacking. Never staying at this place again.
Stayed 4 nights in Nov 2025

6/10 Okay

Khrystyna

Was okay
Stayed 5 nights in Nov 2025

6/10 Okay

Chris

Travelled with family
Liked: Amenities
Definitely pros and cons. As a family of 6 the room had no privacy to change or get dressed. 2 queen beds super uncomfortable to sleep on and I don’t think a fold out should equate to a bed especially for my teenagers. The bathrooms were worn and could use a good clean. The restaurants were good but making a reservation was hard and only had openings after 9:30. The check in process was hectic! Crowded and took forever. The drinks are not strong at all. We paid for an upgrade and were contacted the next day that a room was wasn’t available. We were offered dinner reservations at earlier times for the inconvenience when we showed up to the restaurants they had no idea what we were talking about- we had a text from the manager. Guest services helped us eventually. The shows were good but progressively became inappropriate for kids. We walked out of the ‘The Rock Show’ because it was bordering a strip show other families left as well. The food trucks, tacos, ceviche, crepes and cafe were really great! The pools were great! The beach was good could’ve used more shade areas and lounge chairs. The service by the pool was great- workers were very hospitable and nice! Workers asking to take photos was annoying!! I agreed to taking some with my daughter and thought maybe max 5 poses but they kept insisting on more poses - it was awkward. And when they’d come back around they didn’t take ‘no’ for an answer and that’s what made it annoying. Take mosquito spray!!! It was an okay stay.
Stayed 5 nights in Nov 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Second time at this hotel. Food options are great!
Stayed 4 nights in Nov 2025

8/10 Good

Gordon A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything was excellent. The room was awesome, the staff were excellent and friendly, food was mostly really good, medical service and follow up was excellent. My only complaint was some of the follow up was not done, ie we were told there woul be something in our room for our anniversary and our sister’s birthday, as well as dessert with a candle for her birthday but none of those things happened. Those are minor things though. We’ll be back!
Stayed 14 nights in Nov 2025

10/10 Excellent

Andres

Stayed 5 nights in Oct 2025

8/10 Good

Teresa

Stayed 5 nights in Nov 2025