See all properties
Save

Villa del Palmar Cancun Luxury Beach Resort & Spa

4.5 star property
Luxury resort with 6 restaurants and 5 outdoor pools

Photo gallery for Villa del Palmar Cancun Luxury Beach Resort & Spa

View from property
Two Bedroom Ocean Front | View from room
Exterior
Exterior
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
The current price is AU$295
includes taxes & fees
11 Nov - 12 Nov

Explore the area

View map
Carretera Punta Sam Km. 5.2, Mz9 SMZ2 Lote 3, Punta Sam, QROO, 77400
  • Place, Punta Sam Beach
    ‪13 min walk‬
  • Place, Playa Mujeres Golf Club
    ‪7 min drive‬
  • Place, North Beach
    ‪46 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪70 min drive‬

Room options

View all photos for Deluxe Ocean View 1 King Bed

Deluxe Ocean View 1 King Bed

Deluxe Ocean View 1 King Bed

8.6 out of 10
Excellent
(16 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Ocean View

1 bedroom, premium bedding, down duvets, minibar

One Bedroom Ocean View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 107 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite Ocean View

View from room

Two Bedroom Suite Ocean View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 157 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Deluxe 1 King Bed

8.4 out of 10
Very good
(22 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom

1 bedroom, premium bedding, down duvets, minibar

One Bedroom

8.0 out of 10
Very good
(4 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 107 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom

1 bedroom, premium bedding, down duvets, minibar

Two Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 157 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Ocean Front

Two Bedroom Ocean Front

Two Bedroom Ocean Front

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 253 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Loft

Two Bedroom Loft

Two Bedroom Loft

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 205 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse

Two Bedroom Penthouse

Two Bedroom Penthouse

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 308 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Ocean Front

Three Bedroom Ocean Front

Three Bedroom Ocean Front

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 430 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Three Bedroom Loft

Three Bedroom Loft

Three Bedroom Loft

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 325 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Deluxe 2 Queen Beds

1 bedroom, premium bedding, down duvets, minibar

Deluxe 2 Queen Beds

7.4 out of 10
Good
(6 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Ocean View 2 Queen Beds

Deluxe Ocean View 2 Queen Beds | View from room

Deluxe Ocean View 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

About the area

Punta Sam

A luxury stay in Punta Sam awaits you at Villa del Palmar Cancun Luxury Beach Resort & Spa. Within just a 15-minute stroll, you'll find Punta Sam Ferry Terminal and Punta Sam Beach. Highlights at this beachfront resort include 6 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The steakhouse, La Casona, serves international cuisine. Legend is the resort's own sports bar, serving drinks along with dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the 4 hot tubs and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and a sauna. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of airport drop-off service. .Within a 15-minute drive of this 4.5-property class Punta Sam resort, attractions include Ultramar Ferry Puerto Juárez and Cancun Mall.
View more Resorts in Punta SamOpens in a new window

What's nearby

  • Punta Sam Beach - 13 min walk - 1.1 km
  • Punta Sam Ferry Terminal - 13 min walk - 1.1 km
  • Playa Mujeres Golf Club - 7 min drive - 4.2 km
  • Isla Mujeres Ferry Terminal - 45 min drive - 7.7 km
  • North Beach - 46 min drive - 8.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 34 min drive

Restaurants

  • ‪Restaurant Flamingos - ‬20 min walk
  • ‪The Deli - ‬6 min walk
  • ‪The Rooftop - ‬2 min walk
  • Blanca Blue
  • ‪Don Fernando Lobby Bar - ‬5 min drive

About this property

Villa del Palmar Cancun Luxury Beach Resort & Spa

Luxury resort with 6 restaurants and 5 outdoor pools
Some rates at Villa del Palmar Cancun Luxury Beach Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Villa del Palmar Cancun Luxury Beach Resort & Spa, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool and a steam room. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Punta Sam resort.

  • 415 guestrooms or units
  • 9 levels
  • 3 buildings
  • 6 dining venues
  • 5 bars or lounges
  • Built in 2010
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Villa del Palmar Cancun Luxury Beach Resort & Spa offers 415 accommodations with MP3 docking stations and minibars. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

View from room
Sunscape Cancun All-Inclusive Resort & Spa by Hyatt
  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.4 out of 5, Excellent, 5,691 reviews
The price is AU$393
includes taxes & fees
30 Nov - 1 Dec
Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 for adults and USD 20 for children
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprichos
  • Davinos
  • La Casona
  • Legend
  • Zama

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 2010
  • Communal living room
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Paper towels
  • Toaster oven

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Villa del Palmar Cancun Luxury Beach Resort & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 40 for adults and from USD 20 for children
  • Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Cancun Palmar
Palmar Cancun
Palmar Resort Cancun
Villa del Palmar Cancun Beach
Villa del Palmar Cancun Beach Playa Mujeres
Villa del Palmar Cancun Beach Resort
Villa del Palmar Cancun Beach Resort Playa Mujeres
Villa Palmar
Villa Palmar Cancun
Villa Palmar Resort Cancun
Villa Palmar Cancun Luxury Beach Resort Playa Mujeres
Villa Palmar Cancun Luxury Beach Playa Mujeres
Villa Palmar Cancun Luxury Beach
Villa Palmar Cancun Luxury Beach Resort
Villa del Palmar Cancun Beach Resort Spa

Frequently asked questions

What is the cancellation policy at Villa del Palmar Cancun Luxury Beach Resort & Spa?

Villa del Palmar Cancun Luxury Beach Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Villa del Palmar Cancun Luxury Beach Resort & Spa?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Villa del Palmar Cancun Luxury Beach Resort & Spa on 11 Nov 2025 start from AU$294.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Villa del Palmar Cancun Luxury Beach Resort & Spa?

Yep, Villa del Palmar Cancun Luxury Beach Resort & Spa has a free self car park and free valet parking.

Are there any beaches close to Villa del Palmar Cancun Luxury Beach Resort & Spa?

Yep, Villa del Palmar Cancun Luxury Beach Resort & Spa is a short 10-minute walk from Punta Sam Beach. Fun beach activities include yoga, volleyball and snorkelling.

Is there a spa on site at Villa del Palmar Cancun Luxury Beach Resort & Spa?

Yep, there is an onsite spa at Villa del Palmar Cancun Luxury Beach Resort & Spa. It has 4 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Villa del Palmar Cancun Luxury Beach Resort & Spa have a pool?

Villa del Palmar Cancun Luxury Beach Resort & Spa has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Villa del Palmar Cancun Luxury Beach Resort & Spa?

Villa del Palmar Cancun Luxury Beach Resort & Spa features 5 outdoor pools, 4 hot tubs and 6 restaurants. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Villa del Palmar Cancun Luxury Beach Resort & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Villa del Palmar Cancun Luxury Beach Resort & Spa.

Is Villa del Palmar Cancun Luxury Beach Resort & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Villa del Palmar Cancun Luxury Beach Resort & Spa is a hit with families.

Does Villa del Palmar Cancun Luxury Beach Resort & Spa serve breakfast?

Sure does, buffet brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Villa del Palmar Cancun Luxury Beach Resort & Spa?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Villa del Palmar Cancun Luxury Beach Resort & Spa?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Villa del Palmar Cancun Luxury Beach Resort & Spa?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Villa del Palmar Cancun Luxury Beach Resort & Spa?

No, pets and service animals are not allowed.

Is there a golf course on site at Villa del Palmar Cancun Luxury Beach Resort & Spa?

There is a golf course next to Villa del Palmar Cancun Luxury Beach Resort & Spa.

Villa del Palmar Cancun Luxury Beach Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 603 out of 1012 reviews
Rating 8 - Good. 204 out of 1012 reviews
Rating 6 - Okay. 83 out of 1012 reviews
Rating 4 - Poor. 50 out of 1012 reviews
Rating 2 - Terrible. 72 out of 1012 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were the best part. Don’t get me wrong of course, the site is amazing, the beach was amazing, but the staff were just top of the line. They were kind, attentive, perceptive, and fun!
Stayed 5 nights in Jul 2025

10/10 Excellent

Crystal, Wichita

Stayed 4 nights in Jul 2025

10/10 Excellent

Ameleset

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect for my family very safe, clean, and comfortable. The beds were spotless and cozy, and the staff was exceptionally well-trained, caring, and friendly. Overall, both my family and friends were very happy with the experience. I’ll definitely continue to recommend this hotel to everyone I know.
Stayed 7 nights in Jul 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Madelyn, Peoria

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check-in to check-out the entire experience with this hotel was excellent. We traveled with our kids so we had 3 rooms. 2 of the rooms were upgraded to suites free of charge and they made a point to put all of us on the same floor close to each other without us even asking. The food was delicious with multiple dining options. The only complaint we have is that the dinner buffet was closed 3 nights in a row but we were able to get into the other restaurants without any problems. The rooms were very comfortable and the staff very friendly.
Stayed 6 nights in Jul 2025

10/10 Excellent

Samir

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

2/10 Terrible

Ashima

Travelled with family
Liked: Staff & service
Very upsetting..cheating on customers about all inclusive. There were 5 other guest going through the same situation while i was checking in. Thats means either expedia is false advertising of both expedia and hotel is cheating. I took numbers of guest who were involved this will be in news in few days.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, amenities
What an amazing resort experience! Everything from the food to the service to the rooms was top-notch. Our room was cleaned daily, and one of the best perks was being able to order lunch and drinks right from the pool. The beach is just steps away, and it was well maintained. They cleared the seaweed daily,ñ. We chose the all-inclusive package, and if you're someone who loves to eat and drink (like we do!), it’s 100% worth it. They still provide receipts showing what you would’ve paid without it, and every one of ours said “covered - AI,” which was super reassuring. We had no surprises at checkout. A tip: follow the advice in other reviews and book your dinner reservations early. The restaurants fill up fast. All are great! You can’t go wrong with any of them. I’ve stayed at two other resorts in Cancun, and the food here is the best by far. The steaks are not dry. The food has flavor. The drinks are not watered down. I also loved the free water activities. They offered paddle boards and kayaks, and it was such a fun and easy way to enjoy the water. This is a family resort. There is no nigh lot time entertainment but they do provide an itinerary of pool activities. They play some music on occasions but it’s not a party hotel. Which we didn’t mind at all!! This place is officially on my repeat list.
View from inside of Davinos restaurant.
Chairs near beach.
Stayed 4 nights in Jul 2025

10/10 Excellent

Renajae

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Yair

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El resort es absolutamente hermoso, con varias piscinas para nadar por si las demás están llenas :). El personal es increíblemente atento y amable. Hay cinco restaurantes en el resort para elegir, aunque me gustaría que la comida mexicana fuera más auténtica, pero entiendo que hay gente y turistas de Estados Unidos de visita y la comida esta hecha a su medida. Sin embargo, fue un resort muy bonito!
Stayed 6 nights in Jun 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Yoselin

We have stayed at Villa Del Palmar every time we’ve visited Cancun — three times now — but unfortunately, our most recent experience was disappointing. Compared to our previous visits, the quality of service at the restaurants has noticeably declined, while prices have increased significantly. For what they charge, the food is just average at best, which makes it feel like poor value overall. Another thing that stood out was how the welcome has changed. We used to be greeted with a fun, tropical piña colada when we arrived — now it’s just a glass of champagne. It’s a small touch, but it felt more special and fitting for a beach resort before. We also noticed changes in the in-room snacks available for purchase. We asked why the selection now includes things like salt and vinegar chips and Snickers bars instead of more local treats, and we were told it was because some guests complained. All I have to say is, if you’re coming to Mexico, you should expect — and want — to be immersed in Mexican culture, food, and flavors. There’s no need to Americanize everything. Another major frustration was the local transportation situation. Cancun basically requires tourists to use their regulated taxi system if you don’t have your own transportation, and the prices are outrageous. We were charged $25 just to get to the ferry terminal for Isla Mujeres, while an Uber would have cost about $6.25 USD. When we asked about ordering an Uber, we were told we could, but only if we waited for it
Stayed 5 nights in Jul 2025

10/10 Excellent

Martin John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of people working on the property so when you need something....someone is always available
Stayed 3 nights in Jul 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and beautiful hotel!!
Stayed 3 nights in Jun 2025

6/10 Okay

Kraig

Stayed 5 nights in Jun 2025

8/10 Good

jorge

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Well the hotel was great, with Expedia I have some issues they never resolved, I had paid extra for certain things and the communication with the hotel wasn’t great, reserve directly on their site. It was embarrassing how Expedia didn’t respond ever. I seriously doubt that I’ll ever be reserving with Expedia again. Hotel great, Expedia terrible
Stayed 4 nights in Jun 2025

10/10 Excellent

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Love it!!!
Stayed 1 night in Jun 2025

2/10 Terrible

Colin

Stayed 7 nights in Jun 2025

10/10 Excellent

Dayana

Stayed 2 nights in Jun 2025

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic resort! Very kid friendly our butlers Arad and Rafael were amazing!
Stayed 3 nights in Jun 2025

10/10 Excellent

SONG YI

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Brad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first family trip and we couldn't have picked a better place to stay. Will definitely be returning again. Everyone was so nice there. Food was amazing. Staff is excellent!!!
Stayed 5 nights in May 2025

8/10 Good

Madilynn, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa del Palmar was an awesome family property. LOTS of families, so if you’re planning on coming to this property w a goal to have a an adult or elevated experience, I’d suggest trying their sister property nextdoor, Garza Blanca. We’re a family of 4 with kids ages 7 and 10, VDP was perfect. We only left the resort 2X for excursions but stayed on property for 7 full days. There are no “clubs” or evening experiences for adults aside from local musicians nightly at an open air stage-that’s at Garza. There’s Legends the sports grill that has a bar frequented by Millennials (40-60 yr olds). There is NOTHING around the property entertainment or restaurant wise and taxis are grossly expensive. (A 10 minute 8 mile ride was $65 USD) You can wait for the bus but it’s inconsistent schedule, often crowded & poor bus stand. Staying w/o doing All-Inclusive is a huge fail. We were all inclusive for the duration of our stay, but on our last we paid out of pocket for the ocean grill, Bites; 4 chicken tenders, a personal pizza & cheeseburger w beer = $74 USD. My biggest disappointment in the experience overall was the inability to personalize. It was a milestone bday trip for me & my husband asked for our suite to decorated, similar to what you see in photos (A towel decoration, rose petals, etc) After speaking to Concierge AND a manager he was refused. He asked to purchase a cake & was told to eat in a restaurant. Rappi failed to deliver his order properly so I literally had nothing.
Beach has considerable amount of seaweed throughout the day despite multiple tractor removals. Significantly rocky shores.
Beautiful night views of properties restaurants
Mornings off the balcony are picturesque.
Davino (Seafood/Italian restaurant) had by far the most elevated menu and service.
Stayed 6 nights in Jun 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel, will definitely stay here again.
Stayed 1 night in May 2025