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TRS Coral Hotel - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 3 outdoor pools

Photo gallery for TRS Coral Hotel - Adults Only - All Inclusive

3 outdoor pools, open 8 AM to 8 PM, pool cabanas (surcharge)
Free buffet breakfast
On the beach, white sand, beach cabanas, sun-loungers
Lobby sitting area
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
The current price is AU$917
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
Vialidad Paseo Mujeres, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77440
  • Playa Mujeres Golf Club
    ‪13 min walk‬
  • Mujeres Beach
    ‪3 min drive‬
  • North Beach
    ‪50 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

View all photos for Loft Suite Jacuzzi Terrace Single Use

Loft Suite Jacuzzi Terrace Single Use | View from room

Loft Suite Jacuzzi Terrace Single Use

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
  • 100 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim Up

1 bedroom, premium bedding, memory-foam beds, free minibar

Junior Suite Swim Up

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free minibar items
Smart TV
Pillow menu
  • 67 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim Up Single Use

1 bedroom, premium bedding, memory-foam beds, free minibar

Junior Suite Swim Up Single Use

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free minibar items
Smart TV
Pillow menu
  • 67 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Garden View

55-inch Smart TV with digital channels, TV, books

Junior Suite Garden View

9.0 out of 10
Wonderful
(40 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
  • 66 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Loft Suite Jacuzzi Terrace

View from room

Loft Suite Jacuzzi Terrace

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
  • 100 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Garden View Single Use

55-inch Smart TV with digital channels, TV, books

Junior Suite Garden View Single Use

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
  • 66 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Beachside Ocean View

Junior Suite Beachside Ocean View | View from room

Junior Suite Beachside Ocean View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Beachside

Junior Suite Beachside | View from room

Junior Suite Beachside

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
  • 66 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | View from room

Junior Suite Ocean View

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Loft Suite Beachside Ocean View

Loft Suite Beachside Ocean View | View from room

Loft Suite Beachside Ocean View

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Loft Suite Jacuzzi Terrace Ocean View

Loft Suite Jacuzzi Terrace Ocean View

Loft Suite Jacuzzi Terrace Ocean View

8.6 out of 10
Excellent
(12 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim Up Beachside

Junior Suite Swim Up Beachside | View from room

Junior Suite Swim Up Beachside

8.8 out of 10
Excellent
(11 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free minibar items
Smart TV
Pillow menu
  • 67 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

About the area

Costa Mujeres

A luxury stay in Costa Mujeres awaits you at TRS Coral Hotel - Adults Only - All Inclusive. You'll be 1.6 km (1 mi) from Playa Mujeres Golf Club and 10.4 km (6.4 mi) from Garrafon Natural Reef Park. Highlights at this all-inclusive property include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Zentropia Spa can include deep-tissue massages, hot stone massages and detox wraps along with access to the hot springs/mineral springs and sauna. The restaurant, Capricho, serves international cuisine and is open for breakfast and lunch. With 2 beach bars and 3 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find cabanas, and enjoy the 8 outdoor tennis courts and gym. 10710 square feet (995 square metres) of event facilities include 12 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a coffee shop/cafe. Buffet breakfast is available for free. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 5-property class Costa Mujeres property include Ultramar Ferry Puerto Juárez and Plaza 28.

What's nearby

  • Playa Mujeres Golf Club - 13 min walk - 1.1 km
  • Mujeres Beach - 3 min drive - 2.1 km
  • Isla Mujeres Ferry Terminal - 49 min drive - 11.9 km
  • North Beach - 50 min drive - 12.5 km
  • Dolphin Discovery - 53 min drive - 15.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • ‪Isla Blanca - ‬1 min walk
  • ‪Flavors - ‬4 min drive
  • ‪Mar - ‬4 min drive
  • ‪Xtra Time - ‬5 min walk
  • ‪World Café - ‬10 min walk

About this property

TRS Coral Hotel - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
TRS Coral Hotel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with free beach club on site, cabanas (surcharge), and umbrellas. At TRS Coral Hotel - Adults Only - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers outdoor tennis courts, a health club and a garden. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Costa Mujeres property.

  • 473 guestrooms or units
  • 3 levels
  • 3 buildings
  • 6 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 2 swim-up bars
  • 3 bars or lounges
  • 10710 sq ft of conference space
  • 995 sq. m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
TRS Coral Hotel - Adults Only - All Inclusive offers 473 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and minibars. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels and pay-per-view films. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Costa Mujeres property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Zentropia Spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • 2 beach bars
  • 2 swim-up bars
  • 3 bars/lounges
  • 3 poolside bars
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Capricho
  • Chic Cabaret Restaurant $
  • El Gaucho (Argentinian)
  • La Boheme (French)
  • Tentazione (Italian)

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Games
  • Health club
  • Outdoor pool (guest access)
  • Pilates classes
  • Shopping
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (10,710 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 3 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at TRS Coral Hotel - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 34 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 8 AM to 8 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRS Coral Hotel Adults All Inclusive Costa Mujeres
TRS Coral Hotel Adults All Inclusive
TRS Coral Adults All Inclusive Costa Mujeres
TRS Coral Adults All Inclusive
Trs Coral Inclusive Inclusive
TRS Coral Hotel Adults Only All Inclusive
TRS Coral Hotel - Adults Only - All Inclusive Costa Mujeres

Frequently asked questions

What is the cancellation policy at TRS Coral Hotel - Adults Only - All Inclusive?

TRS Coral Hotel - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at TRS Coral Hotel - Adults Only - All Inclusive?

As of 7 Aug 2025, prices found for a 1-night stay for 2 adults at TRS Coral Hotel - Adults Only - All Inclusive on 1 Sept 2025 start from AU$911.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at TRS Coral Hotel - Adults Only - All Inclusive?

Yep, TRS Coral Hotel - Adults Only - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to TRS Coral Hotel - Adults Only - All Inclusive?

The closest beach to TRS Coral Hotel - Adults Only - All Inclusive is North Beach (7 km).

Is there a spa on site at TRS Coral Hotel - Adults Only - All Inclusive?

Yep, Zentropia Spa is available for guests. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does TRS Coral Hotel - Adults Only - All Inclusive have a pool?

Yep, and guests love it! TRS Coral Hotel - Adults Only - All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8 AM to 8 PM.

What luxury perks are available at TRS Coral Hotel - Adults Only - All Inclusive?

TRS Coral Hotel - Adults Only - All Inclusive features 2 beach bars, 3 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, memory foam beds and premium bedding.

What makes TRS Coral Hotel - Adults Only - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and memory foam beds in the guestrooms, help set the scene for a romantic weekend at TRS Coral Hotel - Adults Only - All Inclusive.

Is TRS Coral Hotel - Adults Only - All Inclusive family-friendly?

No, TRS Coral Hotel - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at TRS Coral Hotel - Adults Only - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does TRS Coral Hotel - Adults Only - All Inclusive serve breakfast?

Yeah, free buffet brekkie is on offer at TRS Coral Hotel - Adults Only - All Inclusive.

Is there a free airport shuttle available at TRS Coral Hotel - Adults Only - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at TRS Coral Hotel - Adults Only - All Inclusive?

Relax with a coldie at the 2 beach bars, 3 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at TRS Coral Hotel - Adults Only - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at TRS Coral Hotel - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at TRS Coral Hotel - Adults Only - All Inclusive?

There is a golf course next to TRS Coral Hotel - Adults Only - All Inclusive.

TRS Coral Hotel - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 670 out of 1004 reviews
Rating 8 - Good. 152 out of 1004 reviews
Rating 6 - Okay. 71 out of 1004 reviews
Rating 4 - Poor. 57 out of 1004 reviews
Rating 2 - Terrible. 54 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Miriam J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort provides butler services. Ivan went out of his way to meet our needs. He established rapport with us quickly, checked on us daily, and double checked with us when a request was made. The resort provided delicious food and beverages in easy to access locations. The swimming area cleanliness was maintained even in busy times. We would definitely go there again.
Stayed 5 nights in May 2025

10/10 Excellent

George, West new york

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Returning customer. Loved the hotel, paradise for sure. Staff are some of the best in the business. Will definitely be back
Stayed 3 nights in May 2025

10/10 Excellent

Kwesjon

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort
Stayed 4 nights in Apr 2025

10/10 Excellent

Autumn

Stayed 5 nights in Apr 2025

2/10 Terrible

Ziqing

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Some rude people in the lobby looking at my chest when we were waiting for transportation. Bad quality of food, one of us has got food poisoning in the beginning of the first day, the hotel’s doctor said is traveller diarrhea and we believed it but after the 500 us dollar’s medication, is not become better and when we get back to Toronto, we went to the emergency immediately, which the final result is not traveller diarrhea. Limited entertainment, limited food, limited service, bad app experiences, bedding is not clean, we thought the bedding will be changed at least once two day or something, but I can tell is never been changed. 90%of the restaurants need reservation, everyone need to reserve from the moment they arrive the hotel, even with that time, some of the restaurants are not available for the following 5 days. Not the first time in Cancún, but this is the worse, never going to go there any more.
Stayed 4 nights in Apr 2025

4/10 Poor

Ricardo, Doral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two weeks after returning from my stay, I’m even more disappointed with my experience at this hotel. The room was breathtaking—one of the best I’ve ever stayed in—but the overall experience was deeply unsatisfactory. The food was terrible; room service was the worst I’ve ever had, making the private pool in my room feel pointless when the meals were so poor. The drinks were low-quality, commercial-grade at best, far below what you’d expect from a luxury hotel. While the staff service was excellent, the check-in and check-out processes were frustratingly disorganized, something I’ve never felt the need to mention before. A warning for Expedia buyers: the hotel offers airport transportation, but this service is inexplicably unavailable to those who don’t book directly. At $900 per day, I expected far more—this price can secure a vastly superior experience anywhere in the world. I won’t be returning.
Stayed 2 nights in Apr 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort

Our butlers and our pool waiter Ulysus were amazing each day! Thank you
Stayed 2 nights in May 2025

10/10 Excellent

Nika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2025

6/10 Okay

Yvonne, Kennesaw

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My friends wedding was at this resort. Otherwise i would not have chosen it.
Stayed 3 nights in Apr 2025

8/10 Good

Charles A

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Amenities were plentiful, food was on par, Staff was the best
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Kamyar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to Cancun and different resorts more than three times but TRS has the best food by far. Beach was amazing and overall the staff were super friendly.
Stayed 5 nights in Apr 2025

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Amenities
The swimming pool lounge water chairs.
Stayed 4 nights in Apr 2025

10/10 Excellent

Frank

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great food. Very Clean.
Stayed 4 nights in Apr 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here, I was on a solo trip for my birthday and everything was great, service , butler, house keeping, everything was a 10/10 will recommend!
Stayed 3 nights in Apr 2025

10/10 Excellent

Mishanna

Stayed 5 nights in Apr 2025

8/10 Good

Karina R, Houstob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the elegance and great quality restaurants. My swim up suite was awesome and butlers were excellent. I disliked the lack of entertainment and how they mixed family hotel side with adults only. I specifically booked an all adults only for a reason, I was emotional having to watch children the whole time, missing mine. This was a wedding anniversary trip for us.
Stayed 5 nights in Apr 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The butler staff Tarek and Robin were amazing
Stayed 4 nights in Apr 2025

10/10 Excellent

Ana, Bakersfield

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Brendan

Stayed 9 nights in Apr 2025

10/10 Excellent

Kristy Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

2/10 Terrible

Francis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Elizabeth Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing time
Stayed 3 nights in Apr 2025

8/10 Good

Kirollos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great overall however we asked regularly for 3 months and in all our requests to have two beds in each room and not a king and they didn’t even look at the requests and actually forced us to upgrade the rooms with ridiculous surcharges to get the requests. They stated the ‘request was by availability’ but I recon 3 months of requests gives them enough time to be available. Place was great, food was great, beach was great, all the staff were excellent. Would come back just with the understanding of the room situation
Stayed 4 nights in Apr 2025

8/10 Good

Yariel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this resort and had the most incredible experience! From the moment we arrived, everything was smooth and stress-free. The grounds were beautiful, the food was delicious with plenty of options, and the activities kept us entertained the entire time. What really stood out was the staff—everyone we encountered was kind, attentive, and truly went above and beyond to make our stay special. Their hospitality made all the difference and created such a warm, welcoming vibe throughout the resort. The only downsides were that the butler service was a bit slow at times, and unfortunately, our TV never worked during our stay. But honestly, those were minor things in the grand scheme of how perfect everything else was. I would absolutely return and highly recommend this place to anyone looking for a relaxing, luxurious getaway!!
Stayed 4 nights in Apr 2025