Finest Playa Mujeres by The Excellence Collection - All Inclusive

5.0 star property
Luxury property on the beach, with 10 outdoor pools

Photo gallery for Finest Playa Mujeres by The Excellence Collection - All Inclusive

Exterior
Property video
Outdoor wedding area
Aerial view
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View map
Vialidad Paseo Mujeres Mz 1, Lt 10 Sm 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Mujeres Beach
    ‪10 min walk‬
  • Place, Punta Sam Ferry Terminal
    ‪2 min drive‬
  • Place, Playa Mujeres Golf Club
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

Junior Suite Spa Or Pool View

8.6 out of 10
Excellent
(69 reviews)

Highlights

Furnished balcony or patio
Free cots/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • 72 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Swim-Up Suite

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Furnished balcony or patio
Free cots/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite With Private Pool

8.8 out of 10
Excellent
(14 reviews)

Highlights

Furnished balcony or patio
Private pool
Free cots/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 144 sq m
  • Sleeps 4
  • 1 King Bed

Family Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Free cots/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
2 bedrooms
  • 88 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

Pool Family Suite

7.0 out of 10
Good
(2 reviews)

Highlights

Furnished balcony or patio
Private pool
Free cots/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 158 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Two-Story Rooftop Terrace Suite with Plunge Pool

8.0 out of 10
Very good
(1 review)

Highlights

Terrace
Private plunge pool
Free cots/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 149 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Finest Club Junior Suite Ocean View

7.4 out of 10
Good
(13 reviews)

Highlights

Furnished balcony or patio
Club Lounge
Free cots/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 72 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Finest Club Junior Swim-Up Suite

8.8 out of 10
Excellent
(5 reviews)

Highlights

Furnished balcony or patio
Private pool
Club Lounge
Free cots/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
  • 74 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Finest Club Family Suite

Highlights

Furnished balcony or patio
Club Lounge
Free cots/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 88 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

8.6 out of 10
Excellent
(12 reviews)

Highlights

Furnished balcony or patio
Private plunge pool
Club Lounge
Free cots/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
  • 144 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Excellence Club Junior Suite Ocean View

8.8 out of 10
Excellent
(11 reviews)

Highlights

Furnished balcony or patio
Club Lounge
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-up Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Private pool
Club Lounge
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 72 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Terrace
Private plunge pool
Club Lounge
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Finest Club Junior Suite Pool View

Highlights

Furnished balcony or patio
Club Lounge
Free cots/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Excellence Club Junior Suite Pool View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony or patio
Club Lounge
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Bathrobes
  • Sea view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

Highlights

Furnished balcony or patio
Free cots/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Highlights

Furnished balcony or patio
Free cots/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW

Highlights

Furnished balcony or patio
Free cots/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Free Upgrade To Excellence Club Two-Story Rooftop Terrace Suite With Punge Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Bathrobes
  • Sea view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Highlights

Furnished balcony or patio
Free cots/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • Ocean view
  • Sleeps 4
  • 1 King Bed

About the area

Punta Sam

A luxury stay in Punta Sam awaits you at Finest Playa Mujeres by The Excellence Collection - All Inclusive. You'll be within a 15-minute walk of Mujeres Beach and 2 km (1.2 mi) from Punta Sam Ferry Terminal. Highlights at this all-inclusive property include 12 restaurants, 10 outdoor swimming pools and a full-service spa. .A day of pampering at One Spa can include deep-tissue massages, detox wraps and body wraps along with access to the sauna and hot tub. The fine-dining restaurant, Lizo, serves Mexican cuisine and is open for dinner. With 2 poolside bars and 16 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free water park and free kids' club. Business amenities include a meeting room and a conference centre. Other amenities include a gym, an outdoor tennis court and a Turkish bath/hammam. There's also free valet parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 5-property class Playa Mujeres property, attractions include Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez.

What's nearby

  • Mujeres Beach - 10 min walk - 0.8 km
  • Punta Sam Ferry Terminal - 2 min drive - 1.4 km
  • Punta Sam Beach - 2 min drive - 1.4 km
  • Playa Mujeres Golf Club - 3 min drive - 2.5 km
  • North Beach - 45 min drive - 9.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 40 min drive

Restaurants

  • ‪The Deli - ‬6 min drive
  • ‪caprichos villa del palmar - ‬5 min drive
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪El Suspiro - ‬7 min drive
  • ‪Cafecito - ‬6 min drive

About this property

Finest Playa Mujeres by The Excellence Collection - All Inclusive

Luxury property on the beach, with 10 outdoor pools
Finest Playa Mujeres by The Excellence Collection - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Finest Playa Mujeres by The Excellence Collection - All Inclusive, you can cool off in one of the 10 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 16 bars/lounges. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking and valet parking are free. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 450 guestrooms or units
  • 4 levels
  • 12 buildings
  • 12 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 16 bars or lounges
  • Built in 2015
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
Finest Playa Mujeres by The Excellence Collection - All Inclusive offers 450 accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

One Spa has 19 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. Children under 13 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • 12 restaurants
  • 16 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Brass
  • Le Petit Plaisir
  • Lizo
  • Shoji
  • The Market Kitchen

Things to do

  • 10 outdoor pools
  • Beach volleyball
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor tennis court
  • Personal motorised watercraft
  • Pilates classes
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis lessons
  • Wine tasting room
  • Yoga classes

Family friendly

  • 10 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 19 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 12 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3904.21 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Finest Excellence Group Hotel
Finest Excellence Group Hotel Playa Mujeres
Finest Playa Mujeres Excellence Group
Finest Playa Mujeres Excellence Group All inclusive
Finest Excellence Group All inclusive
Finest Excellence Group
Finest Playa Mujeres by Excellence Group
Finest Playa Mujeres by Excellence Group All inclusive
Finest Excellence Group All inclusive All-inclusive property
Finest Excellence Group inclu
Finest Playa Mujeres by The Excellence Collection All inclusive

Frequently asked questions

What is the cancellation policy at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Finest Playa Mujeres by The Excellence Collection - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Yep, Finest Playa Mujeres by The Excellence Collection - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Yep, Finest Playa Mujeres by The Excellence Collection - All Inclusive is a short 14-minute walk from Mujeres Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find motor boats and boat tours.

Is there a spa on site at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Yep, One Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have a pool?

Finest Playa Mujeres by The Excellence Collection - All Inclusive has 10 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Finest Playa Mujeres by The Excellence Collection - All Inclusive features a private beach, 2 poolside bars and 10 outdoor pools. All guestrooms come with Private jetted baths, pillowtop beds and premium bedding.

What makes Finest Playa Mujeres by The Excellence Collection - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Finest Playa Mujeres by The Excellence Collection - All Inclusive.

Is Finest Playa Mujeres by The Excellence Collection - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Finest Playa Mujeres by The Excellence Collection - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Relax with a coldie at the 2 poolside bars or 16 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

There is a golf course next to Finest Playa Mujeres by The Excellence Collection - All Inclusive.

Reviews

Finest Playa Mujeres by The Excellence Collection - All Inclusive Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1046 out of 1485 reviews
Rating 8 - Good. 202 out of 1485 reviews
Rating 6 - Okay. 122 out of 1485 reviews
Rating 4 - Poor. 51 out of 1485 reviews
Rating 2 - Terrible. 64 out of 1485 reviews

Reviews

10/10 Excellent

Rosalyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean resort from the room to the beach! French restaurant was delicious!!! Perfect place for my husband and I to celebrate our 10 year wedding anniversary. Ps.. bring bug spray and straws!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Elizabeth

Stayed 3 nights in Sep 2025

10/10 Excellent

Armani

Liked: Cleanliness, staff & service, property conditions & facilities
I had a fabulous time
Stayed 4 nights in Sep 2025

10/10 Excellent

Tony Yeung Chi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean. They put a lot of effort to keep this place clean. The staff are very friendly and professional. They are very accommodating. Gabriel from the excellence club was an amaZing bar tender. Really great drinks. His skills made the experience even better. Kevin at the entertainment was very pleasant and experienced to make the pickle ball session and bike tour great. Great warmth. Our server at Domo and at the Mexican restaurant, Pedro was really good. He knows the dishes well and provided perfect service and information. He made us welcomed at the restaurants. This really sets a high standard for an all inclusive.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 4 nights in Sep 2025

10/10 Excellent

Martin, Elko

Travelled with family and small children
Liked: Cleanliness, amenities
Great service from the best bartenders
Stayed 2 nights in Aug 2025

10/10 Excellent

Yin-Chan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staffs are fantastic.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kimberly

Stayed 3 nights in Sep 2025

10/10 Excellent

Matthew Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an exclusive rooftop patio with our own pool. Every day we had access to exclusive beach chairs. Everyone was AO kind an accommodating
Stayed 4 nights in Sep 2025

10/10 Excellent

Edna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious food, very kid friendly, lovely attentive staff.
Beautiful resort with lush greenery. 💚
Stayed 6 nights in Aug 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and the staff was terrific. There were so many pools to pick from as well as bars. The coffee shop was wonderful. The only thing I can say is there should be more advertising of events.
Stayed 7 nights in Sep 2025

10/10 Excellent

Chan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was satisfying food was mostly delicious bars were great. Outdoor pools were well maintained and kids pool were also well monitored.
Stayed 6 nights in Aug 2025

4/10 Poor

Ronak

Travelled with group
Disliked: Staff & service, property conditions & facilities
When you arrive at this hotel, the welcome experience is very disappointing. I booked a double room, with the choice of either two beds or a king, but they try to give you the worst room in the worst location, far from everything, and expect you to accept it. This didn’t just happen to me—it also happened to two of my friends. For example, I had already paid and booked a double bed room, but at check-in the receptionist told me they only had a single bed room with a sofa bed, even though there were two of us. That is completely unacceptable To be fair, the hotel itself is clean, the beach is nice, and the room service and food are good. But they do not provide accurate information. They sell the hotel as if it’s a “summer resort” package with lots of choices, but in reality, it’s very limited. For example, the website says there are ten restaurants, but after 5 p.m. only two restaurants are actually open, and when I asked why, I was told it was because there were fewer guests. If that’s the case, the price should also be lower. Overall, this hotel is not a good choice for younger people or anyone looking for fun. There’s really nothing to enjoy here. I would not recommend it.
Stayed 4 nights in Sep 2025

10/10 Excellent

Madelen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved this hotel
Stayed 7 nights in Aug 2025

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

10/10 Excellent

Mostafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great staff. Perfect for Families.
Stayed 7 nights in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Felisha M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and friendly
Stayed 5 nights in Sep 2025

10/10 Excellent

Adrienne Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Playa Mujeres. Such an amazing property with family friendly vibes. All the staff were so wonderful. Lots of great food options. It is well maintained property. I highly recommend.
Stayed 5 nights in Mar 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, and good food.
Stayed 5 nights in May 2025

10/10 Excellent

Emad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great and the dining options were very good. Staff were friendly and helpful all the time, would come back soon.
Stayed 5 nights in Aug 2025

10/10 Excellent

Nethu

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pools and bars are everywhere and you can pick any that is convenient. We loved the sweet corner. well maintained pools and gardens. Staff is very nice as well.
Stayed 5 nights in Aug 2025

10/10 Excellent

Liwayway A, Metuchen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good polite staff, spa was one of a kind, pool was clean as much as they can be, lots of food choices in a different resto. Room was clean with comfortable bed. The only thing I noticed was the shower floor, it was clean but slippery. Might be the quality of the flooring. Also it needs shower safety bar for senior citizens just to hold in case. Over all we had a good time. Thank you all!!
Stayed 4 nights in Aug 2025

8/10 Good

Vi Man David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything at Finest is great. One issue is the kids area does not have a bar and you’re not allowed to bring any drinks so spending all day at the kids area would leave the parents with not much to do since adults cannot use the water park. The Finest in Punta Cana has the blob thing in the main pool so the kids can play all day and the adults can enjoy themselves also.
Stayed 5 nights in Aug 2025