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Hotel Description

An all-inclusive stay in Costa Mujeres awaits you at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive. You'll be 14.1 km (8.8 mi) from Norte Beach and 15.2 km (9.4 mi) from Las Americas Cancun Mall. Highlights at this beachfront property include 8 restaurants, 3 outdoor swimming pools, and a full-service spa.

You can enjoy Smart TVs with cable channels, and all 670 rooms feature free WiFi, separate bathtubs and showers, and free bottled water. Minibars provide free refreshments, and room service makes dining in an option. Memory foam beds invite a comfortable night's sleep, and you'll find nice touches like jetted tubs and bathrobes. Safes, hair dryers, and phones are also available.

A day of pampering at Zentropia Spa & Wellness can include massages, facials, and body treatments along with access to the hot springs/mineral springs and sauna. The family restaurant, Isla Blanca (ShowCooking), serves local and international cuisine and is open for breakfast, lunch, and dinner. With 10 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sun loungers, and enjoy the 8 outdoor tennis courts and free water park. Additionally, you'll find free WiFi in public areas, a health club, and a conference center. There's also free valet parking, along with the convenience of an airport shuttle.

Places within a 30-minute drive of this 4-star Costa Mujeres property include Market 28 and Plaza Las Americas.

Junior Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$375* Per night/room 24 Apr. - 25 Apr.

Junior Suite, Poolside

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Ocean View, Poolside

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Loft Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Selection Junior Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Selection Loft Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

About the Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

Location Vialidad Paseo Mujeres, Costa Mujeres, QROO 77440

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Palladium Costa Mujeres Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges, a beach bar, and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking and valet parking are free. This 4-star Costa Mujeres property is smoke free.

  • 670 guestrooms or units
  • 3 levels
  • 6 buildings
  • 8 dining venues
  • 10 bars or lounges
  • 16146 sq ft of conference space
  • 1500 sq m of conference space
  • Built in 2018
  • Bar on the beach
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 3
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 8
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cancun Intl. Airport (CUN) (32.6 km / 20.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive offers 670 air-conditioned accommodations with free minibar items and safes. Beds feature memory foam mattresses. 50-inch Smart televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Memory foam beds
  • Jetted tub
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Movies for purchase
  • Separate shower and tub
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Isla Blanca (ShowCooking) - This family restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Portofino (Italian) - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

El Dorado (Steak House) - This steakhouse specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Chang Thai (Thai Cuisine) - This theme restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Sumptuori (Japanese) - This theme restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Late night fare is available from room service (during limited hours).

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Sauna in spa
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • No rollaway/extra beds available
  • No lifts
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 25.35 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Grand Palladium Costa Mujeres Resort All Inclusive
  • Grand Palladium Costa Mujeres Resort All Inclusive
  • Grand Palladium Costa Mujeres All Inclusive
  • Grand Palladium Costa Mujeres Resort Spa All Inclusive
  • Grand Palladium Resort All Inclusive
  • Grand Palladium All Inclusive
  • Grand Palladium All Inclusive

You should know

  • Pool access available from 8 AM to 8 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.