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3.6 out of 5

"So happy when stay here. Excellent πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘ " More

By a verified traveller on Tue 28 Apr 2020

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Hotel Description

Trilogy Residences places you in the center of Spring Hill, within just a 15-minute stroll of popular places like Roma Street Parkland and Queen Street Mall. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is individually furnished and features a flat-screen TV with a DVD player, along with free WiFi, free wired Internet, and a furnished balcony or patio. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. A living room, a dining area, and a coffee/tea maker are also available. Weekly housekeeping is available.

This smoke-free apartment building offers free WiFi in public areas, a fitness center, and has a terrace. Added amenities include laundry facilities, a garden, and barbecue grills.

Within a 15-minute walk of this 3.5-star Spring Hill property, attractions include King George Square and Brisbane City Hall.

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$117* Per night/room 9 Jun. - 10 Jun.

Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Trilogy Residences ratings based on 46 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Trilogy Residences

Everyone (37) Couples (1) Family (8)
5 out of 5
So happy when stay here. Excellent πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘

Posted by on 28 Apr. 2020

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Comment from Hotel Management

4 May 2020 by Helen

Thank you for your review. We hope to see you next time.

5 out of 5
Very Helpful staff, Organised Late check in with clear instructions, great place for the family

Posted by on 9 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by Mele

Thank you for staying with us. We appreciate the feedback

5 out of 5

Posted by on 14 Oct. 2019

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Comment from Hotel Management

2 Nov. 2019 by Mele

Thank you for your feedback

4 out of 5
Very conveniently located, comfortable and clean for the price.

Posted by on 12 Jun. 2019

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Comment from Hotel Management

17 Jun. 2019 by Mele

Thank you for your feedback. We're glad you enjoyed your stay.

4 out of 5
great apartment, bit out of the way to get to stuff, be prepared to walk, or drive. our apartment furniture was a bit worn (steel table/coffee table had the plating worn off), the ensuite shower head did not work, and the glass partition for the tub in the main bath was loose and resulted in water all over the floor. just minor maintenance issues that likely no one had told them about. pool was not heated so that REALLY sucked. the water was freezing so the beautiful view of the lit pool at night was a big tease for my kids. ;) apartment was not massive so a bit cramped for our family of 5, but serviceable for a short stay. but, the kitchen was perfectly equipped, beds were comfy, and the size of the balcony was amazing. only communication issue i had was that i went to the office to ask for another sachet of laundry powder, and was told it would be brought to me in the next hour, and that never happened - i ended up buying a bottle of detergent (for one load of laundry). i left a voice message and never got a call back or anything.

Posted by on 6 Jun. 2019

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Comment from Hotel Management

17 Jun. 2019 by Lily

Thank you for your feedback. We're glad you enjoyed your stay.

5 out of 5
Loved the reception lady loved our room loved stay

Posted by on 6 Mar. 2019

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Comment from Hotel Management

7 Mar. 2019 by Steve

Thank you! Looking forward to see you again soon.

4 out of 5

Posted by on 2 Mar. 2019

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5 out of 5
Great place good location for the price what you would expect

Posted by on 22 Feb. 2019

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Comment from Hotel Management

27 Feb. 2019 by Trilogy Residences

Thank you, it was our pleasure to have you, hope to see you again soon!

4 out of 5
The Pool is nice but needs some renovation. Overall cleanliness could be improved, obvious spaces are clean but corners, vents, etc were not. Dining/living is small for 5 but sufficient. Bed-rooms including beds/linen were good similarly the kitchen. Issues were dealt with immediately = great communication. Location near CBD is great.

Posted by on 8 Jan. 2019

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Comment from Hotel Management

19 Feb. 2019 by Trilogy Residences

Thank you for your feedback, we will inform this issue to the housekeeper team and make improvement. Hope to see you again soon.

4 out of 5
It was a good location, close to the city but still quiet.

Posted by on 8 Jan. 2019

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Comment from Hotel Management

19 Feb. 2019 by Trilogy Residences

Thank you for your feedback!

Property Features

Trilogy Residences offers its guests an outdoor pool and a fitness center. WiFi and wired Internet are free in public spaces. A terrace, barbecue grills, and a garden are also featured at Trilogy Residences. This 3.5-star Spring Hill apartment is smoke free.

  • 4 guestrooms or units
  • 12 levels
  • 3 buildings
  • Built in 2008
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Separate living room1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Brisbane, QLD (BNE) (16.3 km / 10.1 mi)
  • Train station: Brisbane Central Station (1 km / 0.6 mi)

Room Amenities

Trilogy Residences offers 4 accommodations with washers/dryers and DVD players. Rooms open to furnished balconies or patios. These individually furnished accommodations have separate living rooms. Beds feature premium bedding. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers. This Spring Hill apartment provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Separate bedroom
  • Dining room
  • Living room
  • Flat-screen television
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Unique furnishings

Nearby Activities

Recreational amenities at the apartment include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9 AM - 5 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

The front desk at this property is open daily from 9 AM - 5 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. This property advises that enhanced cleaning and safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.For traveler safety, contactless check-in and check-out are available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Property is cleaned with disinfectant
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Gap period enforced between guests' stays 48 hours
  • Property uses a professional cleaning service

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Trilogy Residences Apartment Spring Hill
  • Trilogy Residences Apartment
  • Trilogy Residences Spring Hill
  • Trilogy Residences Apartment
  • Trilogy Residences Spring Hill
  • Trilogy Residences Apartment Spring Hill
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.