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"nice little place for hanging out after busy day out site seeing around brisbane, sunshine coast and gold coast. cafes close by and a large chain sup ... " More

By a verified traveller on Wed 15 Aug 2018

Hotel Description

At Trilogy Residences you'll be within just a 15-minute stroll of popular places like Roma Street Parkland and Queen Street Mall. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with a DVD player, and each apartment features free WiFi, free wired Internet and a furnished balcony or patio. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. Nice touches to enhance your stay include free toiletries and premium bedding. A living room, a dining area and a coffee/tea maker are also available. Weekly housekeeping is available.

Enjoy the fitness centre and kids' swimming pool as well as access to a playground. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Attractions within a 15-minute walk of this 3.5-star Spring Hill property include King George Square and Brisbane City Hall.

Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
AU$210 per night

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Trilogy Residences ratings based on 41 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Trilogy Residences

Everyone (35) Couples (1) Family (4)
5 out of 5
Loved the reception lady loved our room loved stay

Posted by on 6 Mar. 2019

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Comment from Hotel Management

7 Mar. 2019 by Steve

Thank you! Looking forward to see you again soon.

4 out of 5

Posted by on 2 Mar. 2019

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5 out of 5
Great place good location for the price what you would expect

Posted by on 22 Feb. 2019

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Comment from Hotel Management

27 Feb. 2019 by Trilogy Residences

Thank you, it was our pleasure to have you, hope to see you again soon!

4 out of 5
The Pool is nice but needs some renovation. Overall cleanliness could be improved, obvious spaces are clean but corners, vents, etc were not. Dining/living is small for 5 but sufficient. Bed-rooms including beds/linen were good similarly the kitchen. Issues were dealt with immediately = great communication. Location near CBD is great.

Posted by on 8 Jan. 2019

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Comment from Hotel Management

19 Feb. 2019 by Trilogy Residences

Thank you for your feedback, we will inform this issue to the housekeeper team and make improvement. Hope to see you again soon.

4 out of 5
It was a good location, close to the city but still quiet.

Posted by on 8 Jan. 2019

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Comment from Hotel Management

19 Feb. 2019 by Trilogy Residences

Thank you for your feedback!

5 out of 5
We had a great time swimming in the pool morning and afternoon. The appartment had everything we needed and rooms were great also . I would definitely stay there again if visiting Brisbane. Close to CBD

Posted by , from Nsw on 19 Oct. 2018

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Comment from Hotel Management

24 Oct. 2018 by Trilogy Residences

Dear Susan, Thank you for your feedback. It was our pleasure to have you. We look forward to see you again in the future! Thank you

2 out of 5

Posted by on 1 Oct. 2018

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Comment from Hotel Management

25 Oct. 2018 by Trilogy Residences

Thank you for your feedback, if you could please contact and advise us on what we can improve would be much appreciated.

3 out of 5

nice little place central to all things

Pros: nice size for our family and had what we needed like cooking facilities, washing machine, etc.
Cons: over all the place was clean, but things like the grate in the kitchen need a good clean and additional blankets would have been good.
Location: nice location, quiet, cafes in walking distance, and supermarket close by, easy to head in any direction.
nice little place for hanging out after busy day out site seeing around brisbane, sunshine coast and gold coast. cafes close by and a large chain supermarket just down the road for doing meals in. pool is lovely and kids enjoyed hanging out there.

Posted by , from Regional SA on 15 Aug. 2018

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Comment from Hotel Management

24 Aug. 2018 by Mele

Dear Guest, We're glad you enjoyed your stay and hope to see you next time. Thank you for your feedback. We will take this into account for a better stay.

2 out of 5
central to what we needed and the airport, residence was spacious and clean.. perhaps more bedding for the colder nights and having the exhaust fans not permanently on might have increased the overall comfort and having a reception open at 4pm on a friday afternoon would have facilitated a faster check in

Posted by on 22 Jul. 2018

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Comment from Hotel Management

29 Jul. 2018 by Mele

Dear guest, Thank you for taking the time to offer your feedback, it is important to us. The comfort and enjoyment of our guests are of utmost importance to us and our team staff pride themselves on delivering good services. We apologize if we did not meet your expectations in this occasion.We hope you enjoyed your stay regardless and will choose us next time you're in Brisbane city!

3 out of 5

Poor cleaning standards

Balcony had cigarette butts, food scraps (spaghetti pasta, crisps) strewn about. Interior floor had not been mopped well. We were also not provided with adequate cleaning supplies for our one week stay (or at all, in some cases) - e.g no broom, no mop, no tea towels, and no dish cloths (only scourer). This really detracted from what could have been a good stay.

Posted by on 18 Jul. 2018

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Comment from Hotel Management

29 Jul. 2018 by Mele

Dear guest, Thank you for taking the time to offer your feedback, it is important to us. The comfort and enjoyment of our guests are of utmost importance to us and our team staff pride themselves on delivering good services. Your feedback will be reported to our cleaning staff to ensure a more enjoyable experience.

Property Features

Trilogy Residences offers its guests an outdoor pool, a fitness centre, and a kid's pool. Public spaces have free WiFi and wired Internet. A terrace, a BBQ, and a garden are also featured at Trilogy Residences. Free self parking is available. This 3.5-star Spring Hill apartment is smoke free.

  • 131 guestrooms or units
  • 12 levels
  • 3 buildings
  • Built in 2008
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Playground on site
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Brisbane, QLD (BNE) (16 km / 9.9 mi)
  • Train station: Brisbane Central Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Trilogy Residences offers 131 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to furnished balconies or patios. This accommodation offers separate living rooms. Beds feature premium bedding. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Separate bedroom
  • Dining room
  • Living room
  • Flat-screen television
  • DVD player
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Housekeeping (weekly)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 9 AM - 5 PM.
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning. If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 9 AM - 5 PM.
This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Guests must contact this hotel in advance to reserve a crib (infant bed). Contact the office using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

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