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4.3 out of 5

"Excellent communication & service. Easy access to the property and rooms. Dedicated parking space right outside the door of my spacious room with its ... " More

By a verified traveller on Thu 24 Jun 2021

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Hotel Description

At Ingenia Holidays Taigum you'll be 2.9 km (1.8 mi) from St Joseph's Nudgee College and 3.9 km (2.4 mi) from Boondall Wetlands Reserve. Highlights at this motel include a restaurant, an outdoor swimming pool, and a conference center.

You can enjoy Smart TVs with digital channels, and all 46 rooms feature free WiFi, coffee/tea makers, and irons/ironing boards. Additionally, refrigerators and free toiletries are available.

Espresso 351 is open for breakfast, brunch, and lunch. Enjoy the fitness center, kids' swimming pool, and pool loungers. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning cooked-to-order breakfast is served between 6 AM and noon. There's also the convenience of an airport shuttle.

With a stay at this 3.5-star Taigum motel, you'll be 4.1 km (2.6 mi) from Brisbane Entertainment Centre and 4.4 km (2.7 mi) from Westfield Chermside.

Studio 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$81* Per night/room 7 Aug. - 8 Aug.

Cabin, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Cabin, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Ingenia Holidays Taigum ratings based on 289 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ingenia Holidays Taigum

Everyone (210) Couples (40) Students (1) Family (30)
1 out of 5
WHERE do I start ? We ONLY had a window of 2 hours to check in, 2pm -4pm and then there was no one on site ALL WEEKEND. We were given a huge list of things we couldn't do and were told repeatedly, that if we left a dirty room an extra, large, cleaning fee would be incurred. And this was after we had to filled in 3 separate forms BEFORE we even arrived. There were NO provisions AT ALL for breakfast and we were not notified of this. Ensuite was extremely small. There were huge stains on the carpet. The room was NOT serviced for 2 days. The room was VERY basic, no clock radio, cutlery or plates, so if we bought breakfast provisions, we had NOTHING to eat it with. The room was very out dated. The whole place needs a major makeover. Would NOT recommend the place to anyone.

Posted by on 18 Jul. 2021

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Comment from Hotel Management

19 Jul. 2021 by Reception

Good Afternoon, We are sorry to her that your experience wasn't up to standard. Our reception office is closed on weekends however the duty manager can be made onsite within 10 minutes at all times. As you booked into our standard garden rooms these do not have kitchen facilities which is clearly displayed in the description of the room and as for our motel servicing this occurs every 3 days depending on how long your stay is. Please don't hesitate to contact us should you have any further concerns or questions. Kind regards, Reception and Reservations

5 out of 5
Excellent communication & service. Easy access to the property and rooms. Dedicated parking space right outside the door of my spacious room with its comfy bed, remote controlled reverse cycle air con & handy bar fridge. Lovely outlook over the tropical garden.

Posted by on 24 Jun. 2021

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5 out of 5
Great location, close to where we needed to be. Staff excellent, room fantastic. Couldn't ask for any more.

Posted by on 20 Jun. 2021

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4 out of 5
Good value for money. WiFi isn’t great, keeps cutting out. Organized late check in. Be prepared for flexible car parking, not always close to your room.

Posted by on 16 Jun. 2021

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5 out of 5
great late check in instructions and customer service

Posted by on 16 Jun. 2021

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4 out of 5
A very nice place to stay. Clean, quiet and comfortable. We only stayed a Saturday night but didn't see any staff as the office was closed. Check-in and check-out was smooth and easy.

Posted by on 20 May 2021

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5 out of 5
Cheap, clean, and a hot shower. Cracking little cafe as well.

Posted by on 18 May 2021

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5 out of 5
An excellent place for my annual holiday - coming back next year!

Posted by on 16 May 2021

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5 out of 5
Spacious cabin. Clean neat and tidy. Great communication by staff.

Posted by on 13 May 2021

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4 out of 5
Pleasant stay. Nice and quiet

Posted by on 11 May 2021

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About the Ingenia Holidays Taigum

Location 351 Beams Road, Taigum, QLD 4018

Property Features

There's a restaurant on site, as well as a coffee shop/café. Public spaces have free WiFi. Ingenia Holidays Taigum offers its guests an outdoor pool, a fitness center, and a children's pool. An airport shuttle (available 24 hours) is available for a fee. A library, a terrace, and tour/ticket assistance are also featured at Ingenia Holidays Taigum. Smoking is allowed in designated areas at this 3.5-star Brisbane motel.

  • 46 guestrooms or units
  • 2 levels
  • 46 buildings
  • Built in 1985
  • Dining venue
  • Coffee shop
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Brisbane Airport (BNE) (17.2 km / 10.7 mi)
  • Train station: Brisbane Zillmere Station (1.3 km / 0.8 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Ingenia Holidays Taigum offers 46 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Smart televisions come with digital channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

  • Smart television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to noon.

Ingenia Holidays Taigum has a restaurant serving breakfast, brunch, and lunch.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 4:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance with booking number to arrange check-in.

The front desk at this property is open daily from 8:00 AM - 4:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 15.00 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No lifts
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay
  • High chair fee: AUD 10.00 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 12 and AUD 25 for adults, AUD 5 and AUD 25 for children (approximately)
  • Airport shuttle fee: AUD 55.00 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 15.00 per stay
  • Credit card charges are subject to a surcharge of 1.51 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Colonial Village Motel Taigum
  • Colonial Village Taigum
  • Colonial Village
  • Ingenia Holidays Taigum Motel
  • Ingenia Holidays Taigum Taigum
  • Ingenia Holidays Taigum Motel Taigum

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Ingenia Holidays Taigum offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 7:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Ingenia Holidays Taigum.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.