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"All the comfort I needed for my brief time away. " More

By a verified traveller on Sat 16 Mar 2024

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Hotel Description

At Acacia Ridge Hotel Motel, you'll be 12.2 km (7.6 mi) from The Gabba and 13.1 km (8.1 mi) from South Bank Parklands. Highlights at this motel include a restaurant, free self parking, and a bar/lounge.

This motel offers a business center, wedding services, and luggage storage. Additionally, you'll find a conference center and laundry facilities.

Attractions within a 15-minute drive of this 3-star Acacia Ridge motel include Westfield Garden City Shopping Mall and Mater Private Hospital Brisbane.

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$110* Per night/room 25 Apr. - 26 Apr.

Family Double Quad Room

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Queen Accessible Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Double Twin Room

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Queen Single Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio Double Single

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Acacia Ridge Hotel Motel ratings based on 69 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Acacia Ridge Hotel Motel

Everyone (45) Couples (7) Family (13)
4 out of 5
All the comfort I needed for my brief time away.

Posted by on 16 Mar. 2024

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Comment from Hotel Management

19 Mar. 2024 by Motel Manager

Much appreciated your rating. Many thanks

5 out of 5

Posted by on 13 Mar. 2024

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Comment from Hotel Management

19 Mar. 2024 by Motel Manager

Wow much appreciated for your wonderful rating. Thank you so much.

2 out of 5
You get what you pay for ,but the noise going till 4am and the window covering that dont exist means hard to get to sleep and then wake up at day break because the room has no heavy blinds or anything like that at all

Posted by on 12 Mar. 2024

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Comment from Hotel Management

14 Mar. 2024 by Motel Manager

I am sorry for your bad experience and we are looking to do some reno soon the motel rooms including the windows.

3 out of 5

Posted by on 10 Mar. 2024

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Comment from Hotel Management

11 Mar. 2024 by Motel Manager

Thanks for your rating much appreciated.

5 out of 5
Room was excellent clean food in restaurant was also excellent staff were so helpful and fast there was not much to dislike my car was safe all it was very very good thank you

Posted by on 11 Feb. 2024

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Comment from Hotel Management

28 Feb. 2024 by Motel Manager

Thank you so much for your great rate much appreciated.

3 out of 5

Posted by on 4 Feb. 2024

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Comment from Hotel Management

25 Mar. 2024 by Motel Manager

Good Morning, Thanks for your kind rating.

2 out of 5
Well our water was unusable from the smell, it smelt like there was a rotting corpse in it, the cutlery was completely unusable because it was covered in old oil stains, the carpet is wet and it's making our feet black, I've seen about 50 cockroaches so far, the aircon spits ice at us while it's on, the aircon leaked constantly, we lost power on the last night of our stay so all the food in our fridge went off and we couldn’t charge anything for our long drive home the next day. To put this in the nicest way, staying in hell would be nicer than this place. All the money clearly goes into the pub and pokies without even a thought of the accommodation complaints.

Posted by on 3 Feb. 2024

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Comment from Hotel Management

7 Feb. 2024 by Motel Manager

Good Morning, I read your complaint and I just don't understand that if you were not happy with your room why did you not come and see me or the duty manager so we could have moved your group and gave you a total refund once you check-in. I have been here for 23 years and I understand we get complaint's but people come and see me so I can make other options to keep my guest happy. I did refund you partial refund and do my best. Next time you stay at other motel please complaint straight away so they can do something else for you like moving to other room or booking at other place for you. Cheers

4 out of 5

Posted by on 7 Jan. 2024

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Comment from Hotel Management

7 Feb. 2024 by Motel Manager

Thank you so much

2 out of 5

Posted by on 14 Oct. 2023

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Comment from Hotel Management

3 Nov. 2023 by Motel Manager

Thanks for stay at our motel

5 out of 5
Location is very nice and the bar has excellent all day dining options - food was very nice 👍 Staff was friendly and let us do the late check out. Beds were comfortable and plenty of parking available. Lots of shops, restaurants, car wash within walking distance. Room had everything you could need like tea coffee facilities, microwave, fridge. Only the carpets are very old and needs changing.

Posted by on 3 Oct. 2023

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Comment from Hotel Management

5 Oct. 2023 by Motel Manager

Thank you for comments and I totally agree regarding the carpet. Much appreciated

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. Acacia Ridge Hotel Motel also features laundry facilities and an ATM. Free self parking is available.

  • 44 guestrooms or units
  • Meeting rooms
  • Conference center
  • Business facilities
  • Self-service laundry
  • Storage area for luggage
  • Wedding services available
  • Pool or billiards table
  • ATM
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Brisbane Coopers Plains Station (3.9 km / 2.4 mi)
  • Parking: Free self parking

Room Amenities

Acacia Ridge Hotel Motel offers 44 accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Acacia Ridge Hotel Motel has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Social distancing measures are in place

Hotel Names

  • Acacia Ridge Motel
  • Acacia Ridge Hotel
  • Acacia Ridge Hotel Motel Motel
  • Acacia Ridge Hotel Motel Acacia Ridge
  • Acacia Ridge Hotel Motel Motel Acacia Ridge

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.