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4.2 out of 5

"Good, central location, good price, friendly staff. " More

By a verified traveller on Thu 04 Jun 2020

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Hotel Description

Ramada Suites Auckland, Federal Street places you in the center of Auckland, steps from Aotea Centre and within a short 5-minute stroll of Sky Tower. Highlights at this property include in-room washers/dryers and free WiFi.

Each apartment features a flat-screen TV, free local calls, and a fan. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. A hair dryer, an iron/ironing board, and free toiletries are also available.

This smoke-free apartment building offers free WiFi in public areas, luggage storage, and an elevator. Plus you'll find laundry facilities. There's also the convenience of self parking.

Attractions within a short walk walk of this 3.5-star Auckland Central Business District property include SKYCITY Auckland Convention Centre and Queen Street Shopping District.

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$114* Per night/room 10 Aug. - 11 Aug.

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Penthouse Three Bedroom Apartment

Bed Count 3 King Beds Maximum Occupancy 7 Max

Ramada Suites Auckland, Federal Street ratings based on 97 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ramada Suites Auckland, Federal Street

Everyone (59) Business (2) Couples (21) Family (6)
4 out of 5
Good, central location, good price, friendly staff.

Posted by on 4 Jun. 2020

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Comment from Hotel Management

8 Jun. 2020 by HL

Thank you for send your review. Hope you will choose to stay again in future.

4 out of 5
parking wasn't great. room was good however the check in process took longer than expected

Posted by on 27 Apr. 2020

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Comment from Hotel Management

30 Apr. 2020 by HL

Dear Ako, thank you for your review. We apologize about took longer to process checking in. Thank you for your understanding.

3 out of 5
The television on the wall reflected into the mirror on the left hand wall which was distracting. Hung a towel over it to to watch the television. The bed was comfortable. Had an ugly washing machine in the bathroom that took up a lot of space. Hard to get into the shower with the machine in the way. Expensive for what it was. Quite dissapointing

Posted by on 22 Mar. 2020

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Comment from Hotel Management

20 Apr. 2020 by HL

Thank you!

4 out of 5
Very convenient as location goes and a lot packed into one room BUT, very difficult to access by car and sat nav if you don’t know Auckland due to building and road works and ne careful of used needles in adjoining car park

Posted by on 21 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by HL

Thank you to share the nice review to everybody.

2 out of 5
Old and rundown. Needed a revamp 20 years ago . Lift has a mind of its own reception closes early and opens late . No views

Posted by , from Brisbane on 15 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by HL

Sorry to hear what happened to you. However our office starts from 7am to 10 pm. Apologies for inconvenience

5 out of 5

Posted by on 23 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by Ramada Federal Street Team

Dear valued guests, Thank you for your kind review. We hope you enjoyed your stay!

5 out of 5
Very clean. Everything you need. Just the nedside lamp was not working. Very central

Posted by on 15 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by HL

Thanks for letting us know about the lamp. we will get that replaced. Very glad to hear you've had a great stay with us.

4 out of 5

Posted by on 28 Jan. 2020

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Comment from Hotel Management

29 Jan. 2020 by Ramada Federal St Team

Hope you enjoyed your stay. We really appreciate your feedback.

5 out of 5
We just finished a 10 night cruise and really wanted to wash and dry our clothes. The Ramada has washing machines and dryers in their rooms so we now have a full suitcase of clean clothes again as we commence the next leg of our journey. Friendly staff, close to Queen St, Sky Tower and the waterfront area on a quiet street. Highly recommended.

Posted by on 13 Jan. 2020

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Comment from Hotel Management

13 Jan. 2020 by HL

We are happy to know you've had a great trip and stay. Thank you!

2 out of 5

Posted by on 30 Dec. 2019

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Comment from Hotel Management

30 Dec. 2019 by HL

Hi Dear, we would like to know any particular part that you were not happy with. We appreciate you could share that to us so we can address to all team members. Many thanks.

About the Ramada Suites Auckland, Federal Street

Location 219 Federal Street, Auckland, 1010

Property Features

As a guest of Ramada Suites Auckland, Federal Street, you'll find laundry facilities and an elevator. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Auckland apartment is smoke free.

  • 42 guestrooms or units
  • 6 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Auckland Intl. Airport (AKL) (26.8 km / 16.7 mi)
  • Train station: Auckland Britomart Station (1.6 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ramada Suites Auckland, Federal Street offers 42 air-conditioned accommodations with washers/dryers and hair dryers. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Washer and dryer
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Electric kettle
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Fan
  • Connecting rooms available
  • Wheelchair accessible

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.0 per night.
  • Cribs (infant beds) are available for NZD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Events/parties not allowed
  • Credit card pre-authorisation
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 28 per day
  • Crib (infant bed) fee: NZD 10.0 per day
  • Rollaway bed fee: NZD 40.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Suites Federal Street Hotel
  • Ramada Suites Auckland Federal Street Aparthotel
  • Ramada Suites Auckland Federal Street
  • Ramada Suites Auckland Federal Street Apartment
  • Ramada Suites Federal Street Apartment
  • Ramada Suites Federal Street
  • Ramada Suites Auckland Federal Street
  • Ramada Suites Auckland, Federal Street Auckland
  • Ramada Suites Auckland, Federal Street Apartment
  • Ramada Suites Auckland, Federal Street Apartment Auckland

You should know

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Ramada Suites Auckland, Federal Street.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Apartment property is rated 3 star plus and is displayed on this page as 3.5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.