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4.4 out of 5

"My overall experience was great, fast check in and out. Can be noise since it’s on a relatively busy street " More

By a verified traveller on Sun 19 Jul 2020

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Hotel Description

City Lodge Accommodation - Hostel puts you in the heart of Auckland, within just a 10-minute stroll of Queen Street Shopping District and Sky Tower.

All 99 rooms feature flat-screen TVs with digital channels, and you can enjoy coffee/tea makers, portable fans, and safes. Refrigerators, pillow menus, and desks are also available.

This business-friendly hostel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find laundry facilities, a game room, and a garden. Local cuisine breakfast is available daily between 4:00 AM and 11:30 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 5-star Newton hostel include The Civic and University of Auckland.

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$82* Per night/room 15 Nov. - 16 Nov.

Single Room, 1 Single Bed, Ensuite

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Quadruple Room

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 4 Max

Triple Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Room, 1 Queen Bed, Ensuite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room, 2 Single Beds, Ensuite

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

City Lodge Accommodation - Hostel ratings based on 202 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for City Lodge Accommodation - Hostel

Everyone (144) Couples (38) Family (20)
5 out of 5
0

Posted by on 25 Jul. 2021

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Comment from Hotel Management

27 Jul. 2021 by Krishna - Reservations Manager

Dear Guest, Thank you for your feedback. We are pleased to know that you enjoyed your stay at City Lodge and hope to see you back soon. Regards, Krishna

3 out of 5

Posted by on 1 Aug. 2020

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Comment from Hotel Management

9 Aug. 2020 by Janaka

Dear Guest, Thank you for your review and for choosing City Lodge. we look forward to welcoming you back to the City Lodge in the near future. Warm Regards Janaka Duty manager

5 out of 5
My overall experience was great, fast check in and out. Can be noise since it’s on a relatively busy street

Posted by on 19 Jul. 2020

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Comment from Hotel Management

20 Jul. 2020 by Janaka

Dear Guest, On behalf of City Lodge, I would like to thank you for sharing this great review about your experience at our property! We are thrilled that you enjoyed your stay with us and We will be sharing your feedback among our team. Please come visit us again soon! Regards Janaka Duty Manager

4 out of 5

Posted by on 12 Jun. 2020

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Comment from Hotel Management

20 Jul. 2020 by janaka

Dear Guest, Thank you for your review and for choosing City Lodge. We are happy that you enjoyed your stay and we look forward to welcoming you back to the City Lodge in the near future. Warm Regards Janaka Duty manager

5 out of 5

Posted by on 18 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Janaka

Dear Guest, Thank you for your review and for choosing City Lodge. We are happy that you enjoyed your stay and we look forward to welcoming you back to the City Lodge in the near future. Warm Regards Janaka Duty manager

4 out of 5

Posted by on 28 Feb. 2020

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Comment from Hotel Management

1 Mar. 2020 by Janaka

Dear Guest, Thank you for your review and for choosing City Lodge. We look forward to welcoming you back to the City Lodge in the near future. Warm Regards Janaka Duty manager

3 out of 5
Had ground floor room next to lift. Was very noisy all night with people outside and using lift.

Posted by on 16 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by Janaka

Dear Guest, Thank you for your feedback. As we are based in the heart of the city, City Noises are something beyond our control. Should you have contacted us during your stay, we could have tried and moved you on a higher floor or offer you ear plugs . . Thank you for choosing City Lodge , and hope to see you soon again in near future..!! Regards Janaka

4 out of 5
There were plenty of power outlets in the room. Everything was tidy.

Posted by on 12 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Krishna - Reservations Manager

Dear Al, Thank you for your feedback. I am pleased to know that you enjoyed your stay at City Lodge and found our property to be tidy. We have a great housekeeping team that ensures a high level of cleanliness at all times. We hope to see you back at City Lodge soon.

5 out of 5
The property is within easy walking distance to everything in the CBD, as well as trains and buses. I have stayed here a few times and have never been disappointed. Though there is no air conditioning in the rooms, there is a ceiling fan which does the trick, because the rooms can get hot.

Posted by on 12 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Janaka

Dear Guest, Thanks for the awesome review, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. we look forward to welcoming you back to the City Lodge in the near future. Regards Janaka Duty Manager

4 out of 5
The property was reasonably price. The bed was comfortable and the room was clean and tidy. The only down side was it was a bit noisy.

Posted by on 9 Feb. 2020

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Comment from Hotel Management

9 Feb. 2020 by Janaka

Dear Guest, Thank you for your review and for choosing City Lodge. We are happy that you enjoyed your stay . City noises are beyond our control sometimes since we are based in the city . We look forward to welcoming you back to the City Lodge in the near future. Warm Regards Janaka Duty manager

About the City Lodge Accommodation - Hostel

Location 150 Vincent Street, Auckland, 1010

Property Features

As a guest of City Lodge Accommodation - Hostel, you'll find tour/ticket assistance, an arcade/game room, and multilingual staff. WiFi is free in public spaces. The eco-friendly City Lodge Accommodation - Hostel also features gift shops/newsstands, a garden, and a picnic area. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Auckland hostel is smoke free.

  • 99 guestrooms or units
  • 8 levels
  • Built in 2005
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Auckland Mt Eden Station (1.8 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

City Lodge Accommodation - Hostel offers 99 accommodations with safes and coffee/tea makers. A pillow menu is available. Guests can make use of the shared/communal kitchen. Bathrooms include showers. Flat-screen televisions come with digital channels. Housekeeping is provided daily.

  • Communal kitchen access
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Safe
  • Desk
  • Heating
  • Portable fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 4:00 AM to 11:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2:00 AM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Guests who do not present a valid credit card at check-in will be charged a cash security deposit of NZD 70.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts major credit cards, Visa, and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available.

  • Noise-free rooms not guaranteed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 12.5 and NZD 12.5 for adults, NZD 12.5 and NZD 12.5 for children (approximately)
  • Self parking fee: NZD 25 per night (in/out privileges)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Accommodation Backpacker
  • City Accommodation Backpacker Auckland
  • City Lodge Accommodation - Hostel Auckland
  • City Lodge Accommodation Backpacker Auckland
  • City Lodge Backpacker

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at City Lodge Accommodation - Hostel.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This Backpacker property is rated 5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.