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4.8 out of 5

"Absolutely Beautiful! " More

By a verified traveller on Sun 28 May 2023

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Hotel Description

A luxury stay in Apollo Bay awaits you at Captains At The Bay. Within a 5-minute stroll you'll find Great Ocean Road Waterfront and Apollo Bay Harbour within a 20-minute walk. Highlights at this beachfront hotel include dryers, free WiFi, and Smart TVs.

Spend the day at the beach where you'll find umbrellas. Added amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area. There's also the convenience of free self parking.

Sights within a 20-minute drive of this 4.5-star Apollo Bay hotel include Maits Rest Rainforest Walk and Great Otway National Park.

Captains Terrace Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$148* Per night/room 27 May - 28 May

One Bedroom Cottage

Bed Count 1 King Bed Maximum Occupancy 3 Max

Three Bedroom Top Deck Apartment

Bed Count 1 King Bed Maximum Occupancy 6 Max

Captains Cottage

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Captains Loft

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Bridge Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Captains At The Bay ratings based on 623 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Captains At The Bay

Everyone (145) Couples (403) Family (72)
5 out of 5
Absolutely Beautiful!

Posted by on 28 May 2023

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5 out of 5
Management and facilities great, breakfast very good.

Posted by on 21 Mar. 2023

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5 out of 5
Lovely one night stay in December

Posted by on 3 Dec. 2022

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5 out of 5
Freindly welcome, lovely room, great breakfast, what more could you want on a road trip

Posted by on 18 Nov. 2022

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Comment from Hotel Management

18 Nov. 2022 by Duncan

Hello PeterThank you and we are pleased you had a good stay.Regards Duncan

5 out of 5

Posted by on 13 Nov. 2022

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5 out of 5

Posted by on 26 Sep. 2022

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5 out of 5
We spent the weekend in a cottage, excellent room very comfortable and well priced. Will be staying there again

Posted by on 17 Jul. 2022

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Comment from Hotel Management

17 Jul. 2022 by Duncan

Hello Michael Thank you. We would welcome you again. Regards Duncan

5 out of 5
Very well situated, incredibly friendly owners, very comfortable room

Posted by on 21 May 2022

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5 out of 5
Great location, great staff, beautiful little touches like biscuits and chocies to have with a cuppa and shower soap etc available in the showers. Beautiful and clean. Highly recommended.

Posted by on 15 May 2022

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5 out of 5

Posted by on 12 Apr. 2022

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Property Features

WiFi is free in public spaces. A 24-hour business center and coworking spaces are available. Event space at this hotel measures 269 square feet (25 square meters) and includes conference space. A library, a terrace, and a garden are also featured at the luxury Captains At The Bay. Free self parking is available. You'll have access to the health club at a partner property. A complete renovation of Captains At The Bay was completed in March 2024. This 4.5-star Apollo Bay hotel is smoke free.

  • 12 guestrooms or units
  • 269 sq ft of conference space
  • 25 sq m of conference space
  • Towels for the beach
  • Umbrellas for the beach
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Captains At The Bay offers 12 accommodations with minibars (stocked with some free items) and coffee/tea makers. 43-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Clothes dryer
  • Stocked minibar (select free items)
  • Smart television
  • Digital channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Change of towels (on request)
  • Change of bedsheets (on request)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 8:00 AM - 5:00 PM. Guests will receive an email 48 hours before arrival with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 5:00 PM.
Guests will receive an email 48 hours before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55.0 per night.
  • Cribs (infant beds) are available for AUD 45.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 5:00 PM
  • Debit cards
  • UnionPay
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Smoke detector
  • Security system
  • Guest will receive an email before arrival 48 hours
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 45.0 per night
  • Rollaway bed fee: AUD 55.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Captains Bay B&B Apollo Bay
  • Captains Hotel Bay
  • Captain`s At The Bay Hotel Apollo Bay
  • Captain's At The Bay Apollo Bay/Great Ocean Road
  • Captains Bay B&B
  • Captains Bay Apollo Bay
  • Captains At The Bay Motel
  • Captains At The Bay Apollo Bay
  • Captains At The Bay Motel Apollo Bay

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.