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4.4 out of 5

"Great location, close to everything " More

By a verified traveller on Sun 20 Jun 2021

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Hotel Description

Mercure Port of Echuca puts you in the heart of Echuca, within just a 10-minute stroll of Endota Spa Echuca and The Foundry Arts Space. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

All 60 rooms feature TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and safes. Minibars provide refreshments, and room service is also available. Hair dryers, phones, and irons/ironing boards are also available.

At the motel's own lounge bar, you can stop for a drink. Conference space and a business center are among the business amenities offered. Other amenities include free WiFi in public areas, a spa tub, and laundry facilities.

Sights within a 10-minute walk of this 4.5-star Echuca motel include Echuca Moama Tourist Centre and Port of Echuca Discovery Centre.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$130* Per night/room 27 Jun. - 28 Jun.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mercure Port of Echuca ratings based on 476 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Port of Echuca

Everyone (211) Couples (206) Family (51) Other (1)
5 out of 5
Great location, close to everything

Posted by on 20 Jun. 2021

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5 out of 5
Well maintained property with all amenities. Not our first visit to this hotel. Bar and restaurant dining in house Professional and inviting at reception. Very central location to walk to cafes, shops and out to dinner. It was busy the Monday nite we stayed. Enjoyed our spa room, bedroom and bathroom are spacious and comfortable. There is also a pool for warmer weather and lovely grassy area to relax. All in all very enjoyable stay.

Posted by on 18 May 2021

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Comment from Hotel Management

1 Jun. 2021 by Ebony

Dear Anonymous, We very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebony Property Manager Mercure Port of Echuca

5 out of 5

Posted by on 1 May 2021

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Comment from Hotel Management

1 Jun. 2021 by Reception

Dear Anonymous, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception

5 out of 5

Posted by on 16 Apr. 2021

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Comment from Hotel Management

1 Jun. 2021 by Ebony

Dear Anonymous, We very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebony Property Manager Mercure Port of Echuca

5 out of 5
Very clean and good atmosphere. Close to shops. Staff very pleasant.

Posted by on 26 Mar. 2021

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3 out of 5
Large well equipped room and bathroom met all expectations but only 1 towel per person when both bath and shower available. No information about pool towels. Hot tub not working, no compendium in room, Little information on check in, restaurant closed. No fire exit instructions on the door so where is assembly point.

Posted by on 10 Mar. 2021

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2 out of 5
Advertising appeared to show a spa but none in room Our room was adjacent to road and footpath and very noisy with cars and late night people yelling along footpath waking us up

Posted by on 16 Jan. 2021

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4 out of 5
Great location. The photo on the website showed a beautiful big tree and shade umbrellas around the pool. We were disappointed the tree had been cut down and there were no shade sails or umbrellas.

Posted by on 15 Jan. 2021

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5 out of 5
First the few negatives. There was no in room safe, the double beds are rock hard, and the shower is low flow. Other than that the place was fantastic. It’s situated perfectly. 3 min walk from the restaurants and the river activities. It’s 8 minutes walk to the shops including Woolies, Coles and Kmart. The room was clean and made up well each day. Towels are restocked. The A/C worked well and there’s a good sized mini fridge and kettle. There’s parking for each room and didn’t hear any noise coming from adjacent rooms. The pool area is fantastic, especially for kids. There’s even a spar. Have a drink on the balcony during 5-6pm when is happy hour. 2 drinks for $10 👌 Then have a BBQ. Say hello to the kookaburra which visits each night. Try the stand up paddle for a unique experience and the Mary Anne cruise. Much better priced than the paddle cruise plus you get food. Skip McDonald’s for breaky and go to Beachworth Bakery instead. For dinner try Port 53 which is a must. For those with a sweet tooth there are TWO lollie shops plus a chocolate shop.

Posted by , from Melbourne on 14 Jan. 2021

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Comment from Hotel Management

20 Jan. 2021 by Ebony

Dear James, We very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have passed on your comments regarding the room to our housekeeping manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebony Property Manager Mercure Port of Echuca

5 out of 5
Amazing historical building. Rooms were spacious and well appointed. Great breakfast and easy wifi. Thanks Naomi, see you next time we’re in Echuca

Posted by on 30 Dec. 2020

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Comment from Hotel Management

7 Jan. 2021 by Ebony

Dear Naomi, We very much appreciate your comments regarding your stay at the Mercure Port of Echuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebony Property Manager Mercure Port of Echuca

About the Mercure Port of Echuca

Location 465 High Street, Echuca, VIC 3564

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Mercure Port of Echuca offers its guests an outdoor pool and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. A terrace, tour/ticket assistance, and barbecue grills are also featured at the eco-friendly Mercure Port of Echuca. Free self parking is available. This 4.5-star Echuca motel is smoke free.

  • 60 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Melbourne Airport (MEL) (202.2 km / 125.6 mi)
  • Parking: Free self parking

Room Amenities

Mercure Port of Echuca offers 60 accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Mercure Port of Echuca has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests will receive lockbox information.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Hotel Names

  • Mercure Hotel Echuca Port
  • Mercure Port Echuca
  • Mercure Port Of Echuca Victoria
  • Mercure Port Echuca Hotel
  • Mercure Port Echuca Motel
  • Mercure Port of Echuca Motel
  • Mercure Port of Echuca Echuca
  • Mercure Port of Echuca Motel Echuca

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.