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4.3 out of 5

"Bit dirty in the bathroom, disappointed with buffet breakfast (not many options, but expensive) and the Personal hygiene (Bo) of a worker, needs worki ... " More

By a verified traveller on Sun 18 Sep 2022

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Hotel Description

A luxury stay in Warrnambool awaits you at Deep Blue Hotel & Hot Springs. Within just a 15-minute stroll, you'll find Middle Island and Warrnambool Beach. Highlights at this hotel include a full-service spa, a restaurant, and an indoor swimming pool.

A relaxing visit to Deep Blue Bath House & Day Spa can include deep-tissue massages, hot stone massages, and detox wraps along with access to the hot springs/mineral springs and sauna. The restaurant, The Water Table, is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the sauna and pool loungers as well as access to hot springs. Other amenities include free WiFi in public areas and laundry facilities. Full breakfast is available daily between 7 AM and 10 AM. There's also the convenience of free self parking.

Places within a 30-minute walk of this 4.5-star Warrnambool hotel include Lake Pertobe Adventure Playground and Flagstaff Hill Maritime Village.

Queen Studio Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$150* Per night/room 13 Oct. - 14 Oct.

Premium Studio Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Two Bedroom Penthouse

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Premium Studio King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deep Blue Hotel & Hot Springs ratings based on 399 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Deep Blue Hotel & Hot Springs

Everyone (254) Couples (95) Family (44)
3 out of 5
Bit dirty in the bathroom, disappointed with buffet breakfast (not many options, but expensive) and the Personal hygiene (Bo) of a worker, needs working on. The receptionist, Melinda, was absolutely lovely, engaging, patient. She was spot on and one of the best receptionists I’ve ever met.

Posted by on 18 Sep. 2022

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Comment from Hotel Management

19 Sep. 2022 by Melinda - Front Office Manager

Good morning Bianca, Thank you for providing a review on your recent stay, your feedback is valuable in helping us enhance the services we are providing. I am sorry to hear that you found our buffet breakfast disappointing, this is a new service that we are trialling so I appreciate your honest feedback. Thank you for your kind words on the service I provided you, I look forward to the opportunity to welcome you back.

1 out of 5
Nothing

Posted by on 12 Sep. 2022

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Comment from Hotel Management

16 Sep. 2022 by Deep Blue Hotel & Hot Springs

Good Morning Takunda, Thank you for providing a review on your recent stay, your feedback is valuable in helping us enhance the services we are providing. I would like to invite you to contact me to discuss why your stay was only worthy of 1/5. We look forward to the opportunity to welcome you back. Kind Regards, MelindaDeep Blue Hotel & Hot Springs

5 out of 5
Restaurant meal very good. Room very quiet. Lovely room, nice & up to date. Certainly stay there again

Posted by on 9 Sep. 2022

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Comment from Hotel Management

16 Sep. 2022 by Deep Blue Hotel & Hot Springs

Good Morning Caroline, Thank you for providing a 5/5 review on your recent stay, your feedback is valuable in helping us enhance the services we are providing. I am so pleased to hear you enjoyed your stay.We look forward to the opportunity to welcome you back. Kind Regards, MelindaDeep Blue Hotel & Hot Springs

3 out of 5
no streaming services on TV only local TV and list of movies. very bad coffee in breakfast room.

Posted by on 23 Aug. 2022

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Comment from Hotel Management

23 Aug. 2022 by Deep Blue Hotel & Hot Springs

Good afternoon, Thank you for providing a review on your recent stay, your feedback is valuable in helping us enhance the services we are providing. We look forward to the opportunity to welcome you back.

4 out of 5
Hot spring was nice

Posted by on 19 Aug. 2022

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Comment from Hotel Management

21 Aug. 2022 by Deep Blue Hotel & Hot Springs

Good afternoon, Thank you for providing a review on your recent stay, your feedback is valuable in helping us enhance the services we are providing. We look forward to the opportunity to welcome you back. Kind Regards, Deep Blue Hotel & Hot Springs

4 out of 5
Ok

Posted by on 11 Aug. 2022

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Comment from Hotel Management

17 Aug. 2022 by Deep Blue Hotel & Hot Springs

Good afternoon, Thank you for providing a review on your recent stay, your feedback is valuable in helping us enhance the services we are providing. We look forward to the opportunity to welcome you back. Kind Regards, Deep Blue Hotel & Hot Springs

5 out of 5
The staff and amenities were very good.

Posted by on 18 Jul. 2022

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Comment from Hotel Management

19 Jul. 2022 by Deep Blue Hotel & Hot Springs

Good Morning, Thank you for providing a 5/5 review on your recent stay, your feedback is valuable in helping us enhance the services we are providing. We look forward to the opportunity to welcome you back. Kind Regards, Deep Blue Hotel & Hot Springs

5 out of 5
Lovely place to stay. Well-appointed rooms with comfy bed. We had room service for dinner and breakfast - very good quality meals!

Posted by on 4 Jul. 2022

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Comment from Hotel Management

8 Jul. 2022 by Deep Blue Hotel & Hot Springs

Good afternoon Georgina, Thank you for providing a review on your recent stay, your feedback is valuable in helping us enhance the services we are providing. We look forward to the opportunity to welcome you back. Kind Regards, Deep Blue Hotel & Hot Springs

5 out of 5
This property had everything from the hot springs to the pool. Location was wonderful, amazing staff, looking forward to coming back.

Posted by on 4 Jun. 2022

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Comment from Hotel Management

13 Jun. 2022 by Deep Blue Hotel & Hot Springs

Hi Karolina, Thank you for your time in providing a 5 star review, we pride ourselves on excellent customer service, and cleanliness. We are so pleased you enjoyed your time at our property, we look forward to welcoming you in the future.

5 out of 5

Posted by on 11 May 2022

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About the Deep Blue Hotel & Hot Springs

Location Worm Bay Road, Warrnambool, VIC 3280

Property Features

Deep Blue Hotel & Hot Springs offers its guests a full-service spa, hot springs, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A sauna, spa services, and concierge services are also featured at the luxury Deep Blue Hotel & Hot Springs. You'll have access to the health club at a partner property. Free self parking is available. This 4.5-star Warrnambool hotel is smoke free.

  • 81 guestrooms or units
  • 6 levels
  • Built in 2007
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Warrnambool Station (2.2 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

Deep Blue Hotel & Hot Springs offers 81 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers. This Warrnambool hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.

The Water Table - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Hydrotherapy treatments
  • Sauna in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Minimum age to access spa is 5
  • Hot stone massage
  • Deep tissue massage
  • Detoxification wrap
  • Number of indoor hot springs - 1
  • Number of outdoor hot springs - 15

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5 and AUD 19 for adults, AUD 5 and AUD 19 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 45.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Deep Blue Quality Suites
  • Deep Blue Hotel Hot Springs Warrnambool
  • Quality Suites Deep Blue Hotel
  • Quality Suites Deep Blue Hotel Warrnambool
  • Quality Suites Deep Blue Warrnambool
  • The Sebel Deep Blue Warrnambool Hotel Warrnambool
  • Deep Blue Hotel Hot Springs
  • Deep Blue Hot Springs Warrnambool
  • Deep Blue Hot Springs
  • Deep Blue & Hot Springs
  • Deep Blue Hotel & Hot Springs Hotel
  • Deep Blue Hotel & Hot Springs Warrnambool
  • Deep Blue Hotel & Hot Springs Hotel Warrnambool

You should know

  • Pool access available from 7 AM to 10 PM.
  • Hot springs access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.