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4.4 out of 5

"Our stay was very plesant, had everything we needed for a week away. Our only gripe was the quueen bed. The single beds were all very comfortable but ... " More

By a verified traveller on Tue 06 Jul 2021

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Hotel Description

Best Western Colonial Village Motel places you in the heart of Warrnambool, within a 20-minute walk of Warrnambool Botanical Gardens and 2 km (1.3 mi) from Warrnambool Art Gallery. Highlights at this hotel include in-room free WiFi and LCD TVs.

All 19 rooms feature cable TV, coffee/tea makers, and hair dryers. In-room dining is easy with amenities like refrigerators and microwaves. Phones, irons/ironing boards, and desks are also available.

This business-friendly hotel offers free WiFi in public areas, a garden, and barbecue grills. Other amenities include an outdoor tennis court and laundry facilities. Each morning cooked-to-order breakfast is served between 7:30 AM and 8:30 AM. There's also the convenience of free self parking.

With a stay at this 3-star Warrnambool hotel, you'll be 2.6 km (1.6 mi) from Warrnambool Visitor Information Centre and 2.6 km (1.6 mi) from Flagstaff Hill Maritime Village.

Standard Room, Multiple Beds, Non Smoking, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$139* Per night/room 21 Sep. - 22 Sep.

Suite, Multiple Beds, Non Smoking, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Room, Multiple Beds, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 5 Max

Best Western Colonial Village Motel ratings based on 503 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Colonial Village Motel

Everyone (235) Couples (147) Business (3) Family (107)
4 out of 5
Our stay was very plesant, had everything we needed for a week away. Our only gripe was the quueen bed. The single beds were all very comfortable but the queen bed was bad, it wasn't comfortable at all and we woke every morning with sore backs.

Posted by on 6 Jul. 2021

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5 out of 5
Convenient

Posted by on 25 Jun. 2021

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4 out of 5

Posted by on 19 Jun. 2021

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5 out of 5
Lovely large rooms with great cooking facilities.

Posted by on 30 May 2021

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5 out of 5
Great apartment style accommodation with easy parking and plenty of space in the unit.

Posted by on 16 May 2021

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5 out of 5
The owners were so friendly & nice to deal with. It is a beautifully maintained complex & our room was very clean with a great jetted tub.

Posted by on 8 May 2021

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4 out of 5
Friendly welcome. Room was as described. Room wasn’t cleaned properly during the stay.

Posted by on 18 Apr. 2021

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3 out of 5
Good size apartment for families. A bit too pricey

Posted by on 5 Apr. 2021

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4 out of 5
Off road parking, good value for its price. Close to town centre

Posted by on 4 Feb. 2021

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5 out of 5

Posted by on 13 Jan. 2021

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About the Best Western Colonial Village Motel

Location 31 Mortlake Road, Warrnambool, VIC 3280

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of Best Western Colonial Village Motel, you'll find barbecue grills, a garden, and a picnic area. WiFi is free in public spaces. The business-friendly Best Western Colonial Village Motel also features laundry facilities and a front desk safe. Self parking is free. This 3-star Warrnambool hotel is smoke free.

  • 1 floor
  • 19 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Warrnambool Station (3 km / 1.9 mi)
  • Parking: Free self parking

Room Amenities

Best Western Colonial Village Motel offers 19 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 8:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 4 and AUD 30 for adults, AUD 4 and AUD 30 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Colonial Village
  • Best Western Colonial Village Motel
  • Best Western Colonial Village Motel Warrnambool
  • Best Western Colonial Village Warrnambool
  • Colonial Village Warrnambool
  • Best Western Colonial Village Motel Hotel
  • Best Western Colonial Village Motel Warrnambool
  • Best Western Colonial Village Motel Hotel Warrnambool
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.