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4.1 out of 5

"The property was at an excellent location and the staff very accommodating. We would stay here again. The hotel had a lovely feel. " More

By a verified traveller on Thu 08 Jul 2021

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Hotel Description

Quality Hotel Mildura Grand places you in the center of Mildura, connected to the convention center and within a short 5-minute stroll of Mildura Brewery Pub and Jaycee Park. Highlights at this hotel include 4 restaurants, a bar/lounge, and a conference center.

All 99 rooms feature TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and hair dryers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Additionally, phones and irons/ironing boards are available.

The restaurant, Stefanos Restaurant, serves Italian cuisine and is open for dinner. Enjoy the fitness center and seasonal outdoor swimming pool. Other amenities include free WiFi in public areas and laundry facilities. Continental breakfast is available on weekdays between 7:00 AM and 10:00 AM. There's also the convenience of RV/bus/truck parking.

Places within a 15-minute walk of this 4-star Mildura hotel include Ornamental Lakes Park and Mildura Arts Centre.

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$119* Per night/room 8 Aug. - 9 Aug.

Quality One Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Quality Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior One Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Quality Hotel Mildura Grand ratings based on 654 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Hotel Mildura Grand

Everyone (353) Couples (206) Business (7) Family (77)
1 out of 5
Where should I start. The Grand once had a fantastic name. Now I can actually say my stay there was terrible. The rooms are very dated the heating was terrible, the TV was unwatchable. The bedding was clean but I could not keep warm with the sheets and blanket that was supplied. My experience was that bad that at 7.30 pm that night I googled another place to stay but my friend that was staying in another disappointing room was reluctant to go. As I was not driving we did suck it up and stay but unless there is an update to the facilities then I will be finding somewhere else to stay. Very very disappointed

Posted by on 25 Jul. 2021

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1 out of 5
Creepy old rabbit warren. Paid $440 for two (same) rooms 1 night. First ok - nearly apt on main rd, 2nd was like the janitors room above the pub. Bedding & furnishings good, only windows were on walkway so felt rather exposed. Expected guests from years gone by to visit through the night…..very uncomfortable. Did not stay in there. Luckily there was a single in the other room. Being on main road, trucks & traffic all night. The loudest room ever! Expressed our uneasiness to reception when we had checked in & she said she would get the manager to contact us & see what we could do. Still waiting. Had prepaid via Wotif so no refund. Overpriced, understaffed & overrated. Won’t ever return.

Posted by on 14 Jul. 2021

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5 out of 5
The property was at an excellent location and the staff very accommodating. We would stay here again. The hotel had a lovely feel.

Posted by on 8 Jul. 2021

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3 out of 5
Great location but the facilities, room all very old and tired. Lots of chipped paint and not many powerpoints in the room. None at the desk where I needed to work. In need of updating!

Posted by on 4 Jul. 2021

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5 out of 5

Posted by on 3 Jul. 2021

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5 out of 5

Posted by on 27 Jun. 2021

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2 out of 5
The room was really a large old basic pub room, so for the price was not good. Shower height was good, but no water pressure and water temp was not constant. Staff were good, but really it was on overpriced pub, without the bar.

Posted by on 26 Jun. 2021

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1 out of 5
I had to make a last minute booking and then a last minute change of plans. Was unable to cancel. This was within an hour. Not the hotels fault I am sure just a multi National booking site pushing down their crazy terms to get their percentage.

Posted by on 15 Jun. 2021

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5 out of 5
Our room was neat and clean. Bed was comfy. Service excellent. The hotel has many facilities so we didn’t need to leave it.

Posted by on 29 May 2021

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Comment from Hotel Management

29 May 2021 by Management & Staff

We would like to thank you for taking the time to complete our review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We look forward to the opportunity of welcoming you back again Kind regards, Management & Staff

3 out of 5
the TV in the room was too small and the remote didn 't work well, the sliding door to the bathroom was hard to slide. Great pool and outdoor areas.

Posted by on 24 May 2021

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Comment from Hotel Management

27 May 2021 by Management

Thank you for your review of the Quality Hotel Mildura Grand. I find it disappointing that these issues weren't bought to the staff attention whilst you were still at the hotel as we would have been more than happy to room move you.

About the Quality Hotel Mildura Grand

Location Seventh Street, Mildura, VIC 3500

Property Features

Quality Hotel Mildura Grand offers its guests a fitness center and a seasonal outdoor pool. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, gift shops/newsstands, and a garden are also featured at the business-friendly Quality Hotel Mildura Grand. This 4-star Mildura hotel is smoke free.

  • 99 guestrooms or units
  • 4 dining venues
  • Built in 1890
  • Bar or lounge
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

RV, bus, truck parking , Free parking nearby

Transport

  • Airport: Mildura, VIC (MQL) (10.8 km / 6.7 mi)

Room Amenities

Quality Hotel Mildura Grand offers 99 accommodations with minibars and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Mildura hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM and 10:00 AM.

Stefanos Restaurant - This restaurant specializes in Italian cuisine and serves dinner only.

Spanish Grill - This restaurant specializes in regional cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Pizza Cafe - This family restaurant specializes in pizza and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Mildura Brewery Pub - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Stefanos Cafe - This café specializes in regional cuisine and serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 25 per person (approximately)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Hotel Mildura Grand
  • Quality Mildura Grand
  • Grand Hotel Mildura
  • Grand Mildura
  • Quality Hotel Mildura
  • Quality Inn Mildura
  • Grand Mildura
  • Quality Inn Mildura
  • Quality Hotel Mildura
  • Quality Mildura Grand Mildura
  • Quality Hotel Mildura Grand Hotel
  • Quality Hotel Mildura Grand Mildura
  • Quality Hotel Mildura Grand Hotel Mildura

You should know

  • The seasonal pool will open in October and close in February.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.