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4.2 out of 5

"Beautiful Art Deco Hotel uniquely located close to shops, restaurants and riverside. Must stay will return " More

By a verified traveller on Wed 01 Jul 2020

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Hotel Description

Quality Hotel Mildura Grand places you in the center of Mildura, connected to the convention center and within a short 5-minute stroll of Mildura Brewery Pub and Jaycee Park. Highlights at this hotel include 4 restaurants, a bar/lounge, and a conference center.

All 99 rooms feature TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and hair dryers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Additionally, phones and irons/ironing boards are available.

The restaurant, Stefanos Restaurant, serves Italian cuisine and is open for dinner. Enjoy the fitness center and seasonal outdoor swimming pool. Other amenities include free WiFi in public areas and laundry facilities. Continental breakfast is available daily. There's also the convenience of RV/bus/truck parking.

Places within a 15-minute walk of this 4-star Mildura hotel include Ornamental Lakes Park and Mildura Arts Centre.

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$105* Per night/room 2 Oct. - 3 Oct.

Quality One Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Quality Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior One Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Quality Hotel Mildura Grand ratings based on 680 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Hotel Mildura Grand

Everyone (363) Couples (228) Business (7) Family (77)
4 out of 5

Posted by on 20 Sep. 2020

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5 out of 5

Posted by on 5 Jul. 2020

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Comment from Hotel Management

10 Aug. 2020 by Management & Staff

Thank you for proving feedback on your recent stay with us at the Quality Hotel Mildura Grand I am delighted to read you had such a wonderful time and that you found our service and facilities so enjoyable. We look forward to welcoming you on your next visit to Mildura. Management & Staff

5 out of 5
Beautiful Art Deco Hotel uniquely located close to shops, restaurants and riverside. Must stay will return

Posted by , from Ballarat on 1 Jul. 2020

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2 out of 5
executive suite, small room next to th3 major road to Sydney and Broken Hill.

Posted by , from Ballarat on 25 Jun. 2020

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Comment from Hotel Management

25 Jun. 2020 by Management

It was disappointing to read the room allocated to you was not to your liking and you experienced disturbance. All reviews are discussed with our Staff, to assist us on continually improving our services and facilities, so we appreciated your honesty and critique. We are very fortunate to have 13 different room types and we would have been happy to room move you had we have known about the disturbance at the time We do hope we can welcome you back at another time.

5 out of 5
Clean room and beautiful breakfast.Also stunning gardens.

Posted by on 25 Jun. 2020

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Comment from Hotel Management

25 Jun. 2020 by Management

Thank you for proving feedback on your recent stay with us at the Quality Hotel Mildura Grand I am delighted to read you had such a wonderful time and that you found our service and facilities so enjoyable. We look forward to welcoming you on your next visit to Mildura.

4 out of 5
Modern room (executive) but very close to Highway. Good restaurants on sight. I would

Posted by on 21 Jun. 2020

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Comment from Hotel Management

25 Jun. 2020 by Management

We would like to thank you for taking the time to complete our review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We look forward to the opportunity of welcoming you back again Kind regards, Management & Staff

4 out of 5
Room was very small but all that we required for our one night stop over. Heater worked really well.

Posted by , from Adelaide, SA on 13 Jun. 2020

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Comment from Hotel Management

25 Jun. 2020 by Management

We would like to thank you for taking the time to complete our review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We look forward to the opportunity of welcoming you back again Kind regards, Management & Staff

4 out of 5
Access to seriously good restaurants belonging to Stefano de Pieri, great location across from the Murray River and its walks, close to the main shopping centre.

Posted by , from Canberra on 8 Jun. 2020

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Comment from Hotel Management

25 Jun. 2020 by Management

We would like to thank you for taking the time to complete our review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We look forward to the opportunity of welcoming you back again Kind regards, Management & Staff

3 out of 5
The good.... Room was large, so was the bathroom. Everything was clean. The staff were friendly. Nice garden. The bad.... Beds and pillows were terrible. Walls of the room looked dirty from being so old and worn as did the carpets. Low water pressure. No elevator. Hallways are uneven, creak, carpet lifting worn and stained. Dirty glasses in the front Sports Bar. Bar and Grill CLOSED on a Saturday afternoon and Sunday. Buffett breakfast was not good, one choice of over cooked eggs, weord tasting mushrooms, luke warm beans and coffee served out an urn with no choice of milk, dairy only. The bread and pastries were good. We stayed here because of the reviews. Im not sure why its not rated lower. We booked for two nights and strongly considered leaving Mildura after one. Our intent had been to extend the stay as we were considering relocating for work, but we checked out very early on Monday and went to Renmark for breakfast and decided to stay there for a couple of nights instead.

Posted by on 28 Feb. 2020

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Comment from Hotel Management

29 Feb. 2020 by Reception

Hello, On behalf of the entire team I will like to apologise for failing to meet your expectation. Your satisfaction is important to us and we will be using your feedback provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I will pass your comments regarding the Sports Bar & Spanish Grill on to the owners of those particular establishments. I will also pass your comments on to the breakfast manager regarding the food served. We do hope you will consider staying with us again so that we have the chance to provide you a more superior experience.

4 out of 5
Great central area clean and tidy. Only a little noisy at times

Posted by on 25 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Management

Thank you for taking the time to complete a review regarding your recent stay at the hotel. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again

About the Quality Hotel Mildura Grand

Location Seventh Street, Mildura, VIC 3500

Property Features

Quality Hotel Mildura Grand offers its guests a fitness center and a seasonal outdoor pool. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, gift shops/newsstands, and a garden are also featured at the business-friendly Quality Hotel Mildura Grand. This 4-star Mildura hotel is smoke free.

  • 99 guestrooms or units
  • 4 dining venues
  • Built in 1890
  • Bar or lounge
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

RV, bus, truck parking , Free parking nearby

Transport

  • Airport: Mildura, VIC (MQL) (10.8 km / 6.7 mi)

Room Amenities

Quality Hotel Mildura Grand offers 99 accommodations with minibars and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

Stefanos Restaurant - This restaurant specializes in Italian cuisine and serves dinner only.

Spanish Grill - This restaurant specializes in regional cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Pizza Cafe - This family restaurant specializes in pizza and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Mildura Brewery Pub - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Stefanos Cafe - This café specializes in regional cuisine and serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 25 per person (approximately)
  • Late check-in fee (amount varies)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Hotel Mildura Grand
  • Quality Mildura Grand
  • Grand Hotel Mildura
  • Grand Mildura
  • Quality Hotel Mildura
  • Quality Inn Mildura
  • Grand Mildura
  • Quality Inn Mildura
  • Quality Hotel Mildura
  • Quality Mildura Grand Mildura
  • Quality Hotel Mildura Grand Hotel
  • Quality Hotel Mildura Grand Mildura
  • Quality Hotel Mildura Grand Hotel Mildura

You should know

  • The seasonal pool will open in October and close in February.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.