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4.6 out of 5

"The rooms are generous in size and the hotels close proximity to the heart of the city is ideal for anyone looking to stay in Warragul. The receptioni ... " More

By a verified traveller on Sat 15 May 2021

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Hotel Description

Mercure Warragul puts you in the heart of Warragul, within just a 10-minute stroll of Warragul Museum and West Gippsland Arts Centre. Highlights at this hotel include a restaurant, free self parking, and a 24-hour health club.

All 47 soundproofed rooms feature TVs with satellite channels, and you can enjoy free WiFi, sitting areas, and in-room massages. Refrigerators and room service make in-room dining convenient. Nice touches to enhance your stay include free toiletries and premium bedding. Additionally, safes, hair dryers, and phones are available.

Newmason Bistro serves international cuisine and is open for breakfast, lunch, and dinner. Newmason Lounge Bar is the hotel's own bar, serving drinks along with light fare. 1399 square feet (130 square meters) of event facilities include conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Cooked-to-order breakfast is available daily. There's also the convenience of an airport shuttle.

Sights within a 10-minute drive of this 4-star Warragul hotel include Warragul Country Club and Darnum Musical Village.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$127* Per night/room 13 Aug. - 14 Aug.

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premier Suite, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Privilege, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mercure Warragul ratings based on 145 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Warragul

Everyone (105) Couples (20) Family (19)
4 out of 5

Posted by on 7 Jun. 2021

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Comment from Hotel Management

13 Jul. 2021 by Anna Coffey

Thank you for taking the time to review Mercure Warragul.

5 out of 5
The rooms are generous in size and the hotels close proximity to the heart of the city is ideal for anyone looking to stay in Warragul. The receptionist was polite, but after asking us if we had been to Warragul before (no we hadn't) she failed to point out attractions or places of interest. A missed opportunity to sell the region

Posted by on 15 May 2021

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5 out of 5
Peaceful and clean

Posted by on 13 May 2021

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5 out of 5
It all was great

Posted by on 2 May 2021

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Comment from Hotel Management

4 May 2021 by Anna Coffey

Thank you for taking the time to review Mercure Warragul. At Mercure Warragul, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We hope to welcome you back in the near future.

5 out of 5
Great showers. Pressure was amazing, really hot. Very clean room and appreciated the late check out. Five stars from me. ⭐️⭐️⭐️⭐️⭐️

Posted by on 24 Apr. 2021

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Comment from Hotel Management

4 May 2021 by Anna Coffey

Thank you for taking the time to review Mercure Warragul. At Mercure Warragul, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We hope to welcome you back in the near future.

5 out of 5
Perfect location

Posted by on 19 Apr. 2021

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Comment from Hotel Management

20 Apr. 2021 by Anna Coffey

Thank you for taking the time to review Mercure Warragul. At Mercure Warragul, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We hope to welcome you back in the near future. Warm regards, Anna Coffey General Manager Mercure Warragul

5 out of 5
we stayed 2 nights place lovely and clean staff was very helpful will stay again car parking was good thank you all for a lovely stay .

Posted by on 19 Apr. 2021

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Comment from Hotel Management

20 Apr. 2021 by Anna Coffey

Thank you for taking the time to review Mercure Warragul. At Mercure Warragul, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Thank you for your lovely words and we hope to welcome you back in the near future. Warm regards, Anna Coffey General Manager Mercure Warragul

5 out of 5

Posted by on 17 Apr. 2021

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Comment from Hotel Management

4 May 2021 by Anna Coffey

Thank you for taking the time to review Mercure Warragul. At Mercure Warragul, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We hope to welcome you back in the near future.

5 out of 5
Property was clean and new with attached restaurant and bar, I will stay again.

Posted by on 13 Apr. 2021

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Comment from Hotel Management

20 Apr. 2021 by Anna Coffey

Thank you for taking the time to review Mercure Warragul. At Mercure Warragul, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We hope to welcome you back in the near future. Warm regards, Anna Coffey General Manager Mercure Warragul

5 out of 5

Posted by on 9 Apr. 2021

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Comment from Hotel Management

20 Apr. 2021 by Anna Coffey

Thank you for taking the time to review Mercure Warragul. At Mercure Warragul, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We hope to welcome you back in the near future. Warm regards, Anna Coffey General Manager Mercure Warragul

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi is free in public spaces. Event space at this hotel measures 1399 square feet (130 square meters) and includes conference space. A 24-hour health club, tour/ticket assistance, and coffee/tea in a common area are also featured at the eco-friendly Mercure Warragul. Self parking is free. Smoking is allowed in designated areas at this 4-star Warragul hotel.

  • 1 building
  • 47 guestrooms or units
  • 3 levels
  • 1399 sq ft of conference space
  • 130 sq m of conference space
  • Built in 2015
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Melbourne Airport (MEL) (125.3 km / 77.9 mi)
  • Train station: Drouin Station (7.8 km / 4.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Mercure Warragul offers 47 accommodations with safes and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with premium satellite channels. This Warragul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Microwaves and in-room massages can be requested. Housekeeping is provided daily.

  • Sitting area
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Egyptian cotton linens
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Newmason Bistro - This bar specializes in international cuisine and serves breakfast, lunch, and dinner.

Newmason Lounge Bar - This bar specializes in pizza and serves light fare only. Open daily.

Newmason Cafe - This café serves breakfast, brunch, lunch, and light fare. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 7 AM - 9 PM
  • Sunday - Sunday: 8 AM - 6 PM
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property's front desk is open during the following times:

  • Monday - Saturday: 7 AM - 9 PM
  • Sunday - Sunday: 8 AM - 6 PM
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5.50 and AUD 21 per person (approximately)
  • Rollaway bed fee: AUD 35.0 per stay
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Warragul Hotel
  • Mercure Warragul
  • Mercure Warragul Hotel
  • Mercure Warragul Warragul
  • Mercure Warragul Hotel Warragul

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.