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4.4 out of 5

"Fantasy charm and character in the heart of Daylesford. " More

By a verified traveller on Tue 18 Apr 2023

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Hotel Description

Hotel Frangos puts you in the heart of Daylesford, within steps of Daylesford Regional Visitor Information Centre and Daylesford Museum and Cultural Centre. Highlights at this boutique hotel include a restaurant and in-room free WiFi.

The café, Koukla Cafe, serves local cuisine and is open for breakfast, brunch, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7 AM and 11:30 AM.

Sights within a 10-minute walk of this 4-star Daylesford hotel include Wombat Hill Botanic Gardens and Convent Gallery.

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Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$192* Per night/room 1 Jun. - 2 Jun.

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Hotel Frangos ratings based on 239 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Frangos

Everyone (91) Couples (143) Family (6)
2 out of 5

Posted by on 21 May 2023

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1 out of 5
This hotel is not the standard that the pictures depict. In the photos our room should have had a pod coffee machine (Walnut Room 8), it did NOT. The velour headboard was covered in dust and hadn’t been cleaned for months, the same with all of the shirting boards and carpet by the bedsides. None of the HD tv channels worked, the tv was that old. The shower one side had black mould. We arrived 30 minutes before check to be greeted by a rude male staff member who told us in no uncertain terms checkin was 3pm, even though the room was ready. The hotel failed to service our room and we had to locate staff for fresh towels and more toiletries. In summary avoid this hotel like the plague. Definitely not worth the star rating. We will not return.

Posted by on 24 Apr. 2023

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5 out of 5
Fantasy charm and character in the heart of Daylesford.

Posted by on 18 Apr. 2023

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5 out of 5
Gorgeous boutique hotel. Lovely double shower in the bathroom, the COMFIEST bed I’ve ever had in a hotel. Easy to climate control with heating and cooling, so had a great night’s sleep.

Posted by on 16 Apr. 2023

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4 out of 5

Posted by on 7 Apr. 2023

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4 out of 5
Overall the stay was good although the property could do with a makeover

Posted by on 19 Mar. 2023

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5 out of 5
Only downfall- we didn't have a Do Not Disturb door sign, so we were awkwardly surprised at 9am on Sunday morning when the cleaner was accessing the room.... oops!

Posted by on 27 Feb. 2023

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2 out of 5
Very disappointed overall. Bathroom was filthy, spoke to management and was told it would be cleaned and wasn’t. Had to shower with thongs on and could not walk barefoot on bathroom floor it was so dirty. Was told management I spoke to would be in touch later and no contact at all. Bed was two singles pushed together which was not the most comfortable. Disappointing considering what we paid.

Posted by on 26 Feb. 2023

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Comment from Hotel Management

14 Mar. 2023 by Hotel Management

Hi Kate,Thank you for taking the time to post your review.Let’s begin by correcting the details of your stay. The bathroom you a referring to has mocha travertine tiles, which have colour and texture variance in their finish. All of our bathrooms have the same travertine tiles, and are also cleaned and sanitised after each guest departs.Our housekeeping team attended at your request to ensure the bathroom floor was clean, and found no evidence of the alleged issue. Furthermore the bathroom was inspected by our management team who also found the floor to be clean.We have contacted you via email to explain this, and note your threat to post a review online and speak widely of experience. It is disappointing that you have chosen to post a misleading review on this occasion, without stating all the facts

4 out of 5
Hotel Frangos is very convenient hotel to stay right in the centre of the town. Restaurants/bar downstairs. Would definitely stay here again. She is an old property, so do expect some creaking of the floorboards

Posted by on 23 Jan. 2023

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3 out of 5

Posted by on 20 Jan. 2023

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Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the boutique Hotel Frangos. The hotel can provide concierge services and wedding services. This Belle Époque Daylesford hotel is smoke free.

  • 15 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1900
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Daylesford Station (1.3 km / 0.8 mi)

Room Amenities

Hotel Frangos offers 15 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Select Comfort beds feature down comforters and premium bedding. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers. This Daylesford hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Select Comfort beds
  • Minibar
  • IPod dock
  • In-room dining
  • Flat-screen television
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board available
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11:30 AM.

Koukla Cafe - This café specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open daily from 10:00 AM - 7:00 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 10:00 AM - 7:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No cots (infant beds) available
  • No lifts
  • Minimum guest age is 18
  • Caters to adults only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15–29 for adults, and AUD 15–29 for children
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Frangos Daylesford
  • Frangos Hotel
  • Hotel Frangos
  • Hotel Frangos Daylesford
  • Hotel Frangos Daylesford, Victoria
  • Victoria
  • Hotel Frangos Hotel
  • Hotel Frangos Daylesford
  • Hotel Frangos Hotel Daylesford

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.