Skip to main content
Beginning of main content
4.4 out of 5

"Booked room with two single beds but ended up with a queen bed and had to have a camp bed brought in $307 and my 6”3’ son had to sleep on it " More

By a verified traveller on Fri 14 Jan 2022

Enter dates to see availability

Hotel Description

A luxury stay in the heart of Lakes Entrance awaits you at The Esplanade Resort and Spa. Within steps you'll find Lakes Entrance Visitor Information Centre and Griffith's Sea Shell Museum and Marine Display within a short 5-minute stroll. Highlights at this beachfront hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

You can enjoy flat-screen TVs with digital channels, and all 134 rooms feature free WiFi, sitting areas, and separate bathtubs and showers. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Additionally, coffee/tea makers, hair dryers, and phones are available.

A relaxing day at Illuka Day Spa can include massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. The hotel's own lounge bar is a nice place to enjoy a drink. Spend the day at the beach and enjoy the onsite indoor swimming pool and outdoor tennis court. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Places within a 15-minute walk of this 4.5-star Lakes Entrance hotel include Bancroft Bay - Kalimna Gippsland Lakes Reserve and Rigby Island Gippsland Lakes Reserve.

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$160* Per night/room 30 Jan. - 31 Jan.

Deluxe Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Three Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Penthouse, 4 Bedrooms

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

Family Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Three Bedroom Residence

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

The Esplanade Resort and Spa ratings based on 527 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Esplanade Resort and Spa

Everyone (237) Couples (155) Business (3) Family (124) Other (1)
2 out of 5
Stuffy smell in room. Very unfriendly management and receptionist. Lack of staff, so rooms were not attended to. No restaurant service, only takeaways. No bar attendant during the day. They were happy though to take full payment even when we decided to book out a day earlier.

Posted by on 16 Jan. 2022

Was this review helpful to you?
3 out of 5
Booked room with two single beds but ended up with a queen bed and had to have a camp bed brought in $307 and my 6”3’ son had to sleep on it

Posted by on 14 Jan. 2022

Was this review helpful to you?
4 out of 5
The meals at their restaurant were excellent, and the staff were really pleasant. Would definitely use this resort to stay in again.

Posted by on 28 Dec. 2021

Was this review helpful to you?
3 out of 5
Modern but noisy party nearby to my room the beds were not great as I could feel the springs in the mattress, little disappointed at the quality of the bed which affected my sleep. Overall the faculty needs an upgrade and is a little tired.

Posted by on 24 Nov. 2021

Was this review helpful to you?
5 out of 5
Clean, modern and well serviced.

Posted by on 19 Nov. 2021

Was this review helpful to you?
3 out of 5
Nothing unique about the property

Posted by on 7 Nov. 2021

Was this review helpful to you?
5 out of 5
Clean and well appointed. Great views and friendly staff.

Posted by on 2 Nov. 2021

Was this review helpful to you?
3 out of 5
The room was very small with no balcony.

Posted by on 1 Oct. 2021

Was this review helpful to you?
5 out of 5

Posted by on 11 Jul. 2021

Was this review helpful to you?
1 out of 5
This establishment takes a hardline stance on refunds or credits when conditions due to covid change a client's circumstances. The management is completely intractable and unwavering even when the booking agent is willing to negotiate. Beware.

Posted by on 29 Jun. 2021

Was this review helpful to you?

About the The Esplanade Resort and Spa

Location 1 The Esplanade, Lakes Entrance, VIC 3909

Property Features

The Esplanade Resort and Spa offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at the luxury The Esplanade Resort and Spa. Self parking is free. This 4.5-star Lakes Entrance hotel is smoke free.

  • 134 guestrooms or units
  • 5 levels
  • Built in 2004
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Esplanade Resort and Spa offers 134 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Sitting area
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Wardrobe or closet

Food & Drink

The Esplanade Resort and Spa has a restaurant on site.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 17

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Social distancing measures are in place. Contactless check-out is available.

  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Esplanade Lakes Entrance
  • Esplanade Resort
  • Esplanade Resort Lakes Entrance
  • Esplanade Waterfront Hotel Lakes Entrance
  • Esplanade Waterfront Resort And Spa
  • The Esplanade Resort Spa
  • Esplanade Resort Spa
  • The Esplanade Resort Spa
  • The Esplanade Lakes Entrance
  • The Esplanade Resort and Spa Hotel
  • The Esplanade Resort and Spa Lakes Entrance
  • The Esplanade Resort and Spa Hotel Lakes Entrance

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://www.wotif.com/Lakes-Entrance-Hotels-The-Esplanade-Resort-and-Spa.h2073798-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Lakes-Entrance-Hotels-The-Esplanade-Resort-and-Spa.h2073798-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Lakes-Entrance-Hotels-The-Esplanade-Resort-and-Spa.h2073798-p2.Hotel-Reviews?rm1=a2&

Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.