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4.4 out of 5

"Poor communication between wotif and property. Could have been cleaner " More

By a verified traveller on Tue 18 Feb 2020

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Hotel Description

A luxury stay in the heart of Lakes Entrance awaits you at The Esplanade Resort and Spa. Within steps you'll find Lakes Entrance Visitor Information Centre and Griffith's Sea Shell Museum and Marine Display within a short 5-minute stroll. Highlights at this beachfront aparthotel include a full-service spa, a restaurant, and an outdoor swimming pool.

You can enjoy a flat-screen TV with digital channels, and each apartment features free WiFi, a sitting area, and a separate tub and shower. Nice touches to enhance your stay include free toiletries and premium bedding. A coffee/tea maker, a hair dryer, and a phone are also available.

A relaxing day at Illuka Day Spa can include massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. The aparthotel's own bar/lounge is a nice place to enjoy a drink. Spend the day at the beach and enjoy the onsite indoor swimming pool and outdoor tennis court. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Places within a 15-minute walk of this 4.5-star Lakes Entrance aparthotel include Bancroft Bay - Kalimna Gippsland Lakes Reserve and Rigby Island Gippsland Lakes Reserve.

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$170* Per night/room 9 Aug. - 10 Aug.

Deluxe Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Three Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Three Bedroom Apartment

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Standard One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Esplanade Resort and Spa ratings based on 562 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Esplanade Resort and Spa

Everyone (234) Couples (171) Business (3) Family (148) Other (1)
4 out of 5

Posted by on 4 Jul. 2020

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5 out of 5

Posted by on 14 Jun. 2020

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4 out of 5

Posted by on 1 Apr. 2020

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5 out of 5

Posted by on 20 Mar. 2020

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3 out of 5
Poor communication between wotif and property. Could have been cleaner

Posted by on 18 Feb. 2020

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5 out of 5

Posted by on 3 Feb. 2020

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4 out of 5
Well presented room and comfortable seating and bedding. Kitchen well supplied with everything we neededto make our own meals.

Posted by on 28 Jan. 2020

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4 out of 5
Needs maintenance issues addressed. For example the carpark security gate not working and general wear & tear jobs need attention

Posted by on 20 Dec. 2019

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5 out of 5

Posted by on 3 Nov. 2019

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Comment from Hotel Management

3 Nov. 2019 by The Esplanade Resort and Spa

Thank you for your rating, this is much appreciated.

5 out of 5
Easy accessibility could park car and walk to main town and beaches, friendly and helpful staff able to fully relax

Posted by on 25 Oct. 2019

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Comment from Hotel Management

3 Nov. 2019 by The Esplanade Resort and Spa

Thank you for your feedback, we appreciate this.

About the The Esplanade Resort and Spa

Location 1 The Esplanade, Lakes Entrance, VIC 3909

Property Features

The Esplanade Resort and Spa offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at the luxury The Esplanade Resort and Spa. Self parking is free. This 4.5-star Lakes Entrance aparthotel is smoke free.

  • 134 guestrooms or units
  • 5 levels
  • Built in 2004
  • Dining venue
  • Bar or lounge
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Tullamarine Airport (MEL) (337.3 km / 209.6 mi)
  • Parking: Free self parking

Room Amenities

The Esplanade Resort and Spa offers 134 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Sitting area
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Wardrobe or closet

Food & Drink

The Esplanade Resort and Spa has a restaurant on site.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include an outdoor tennis court.

Spa Services

  • Spa tub in spa
  • Number of treatment rooms 2
  • Minimum age to access spa is 17
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.Contactless check-out is available.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • No gap period between guests' stays
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Esplanade Lakes Entrance
  • Esplanade Resort
  • Esplanade Resort Lakes Entrance
  • Esplanade Waterfront Hotel Lakes Entrance
  • Esplanade Waterfront Resort And Spa
  • The Esplanade Resort Spa
  • Esplanade Resort Spa
  • The Esplanade Resort Spa
  • The Esplanade Lakes Entrance
  • The Esplanade Resort and Spa Aparthotel
  • The Esplanade Resort and Spa Lakes Entrance
  • The Esplanade Resort and Spa Aparthotel Lakes Entrance

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.