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4.3 out of 5

"We used to stay here bfore the pandemic because of the feeling of comfortable and relaxing feeling. I just hope that they will maintain the building a ... " More

By a verified traveller on Tue 07 Jun 2022

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Hotel Description

A luxury stay in the heart of Lakes Entrance awaits you at The Esplanade Resort and Spa. Within steps you'll find Lakes Entrance Visitor Information Centre and Griffith's Sea Shell Museum and Marine Display within a short 5-minute stroll. Highlights at this beachfront hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

A relaxing day at Illuka Day Spa can include massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. The hotel's own lounge bar is a nice place to enjoy a drink. Spend the day at the beach and enjoy the onsite indoor swimming pool and outdoor tennis court. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Places within a 15-minute walk of this 4.5-star Lakes Entrance hotel include Bancroft Bay - Kalimna Gippsland Lakes Reserve and Rigby Island Gippsland Lakes Reserve.

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$160* Per night/room 29 Jun. - 30 Jun.

Deluxe Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Three Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Penthouse, 4 Bedrooms

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

Family Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Three Bedroom Residence

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

The Esplanade Resort and Spa ratings based on 502 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Esplanade Resort and Spa

Everyone (239) Couples (138) Business (3) Family (109) Other (1)
2 out of 5
Tiny room with two rooms for single electronic key

Posted by on 18 Jun. 2022

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5 out of 5
We used to stay here bfore the pandemic because of the feeling of comfortable and relaxing feeling. I just hope that they will maintain the building and they will keep looking after the rooms.. that they would fixed some wall cover is about to peel or open(hard to explain) but still me n my fam love the place.

Posted by on 7 Jun. 2022

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2 out of 5
Very noise coz of so many birds at the top of tree outside the bedroom, also there is no s closed laundry room so it was very noisy when washing clothes. The apartment size and the balcony are smaller than what I have booked and paid for. Very disappointed so I wouldn’t recommend it to friends.

Posted by on 26 May 2022

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5 out of 5
We had a great stay and will definitely return soon

Posted by on 19 May 2022

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5 out of 5
I loved staying and eating here at the esplanade. I was in room 316b which is on the 3rd floor on the right side (the side of reception). Although there is no balcony you are nicely tucked in the corner and have a lovely view of the other rooms opposite, part of the outdoor pool and part of the indoor spa and pool. Also the beautiful landscape. You can also see part of the street. The squid, mexican chicken, parmy and veg spring rolls tasted incredible. I will try 311-312 next time which is in the middle and has more views. Staff and other holidaymakers were friendly too.

Posted by on 15 Apr. 2022

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5 out of 5
Loved he room and King Bed

Posted by on 28 Mar. 2022

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4 out of 5
Had a great time. The only disappointing thing was the young girl with pink hair at the restaurant. She was very rude. The other young girl was excellent and very helpful. If you have a big car or 4wd it was very difficult to park in the small spaces.

Posted by on 6 Mar. 2022

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5 out of 5

Posted by on 5 Mar. 2022

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5 out of 5
My 1 bedroom apartment was everything i wanted and needed it was clean spacious close to town centre. Staff were very helpful and made my stay all the better. i would have no issue staying again.

Posted by on 2 Mar. 2022

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4 out of 5
We really loved our stay, everything was as expected. Our apartment was clean and spacious with a cute balcony. We had dinner there a couple of times and Liz (one of our wait staff) was excellent. She told us about lots of places to go in the area and was very knowledgeable. She and Tracy were a credit to the company. We did have a small negative, the lady who booked us in at reception was very miserable and to the point. There wasn’t a smile or the usual banter on how the place worked or anywhere to go. But if you managed to get other reception staff they were all cheerful, just unlucky for us. But a solid ⭐️⭐️⭐️⭐️

Posted by on 25 Feb. 2022

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About the The Esplanade Resort and Spa

Location 1 The Esplanade, Lakes Entrance, VIC 3909

Property Features

The Esplanade Resort and Spa offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at the luxury The Esplanade Resort and Spa. Self parking is free. This 4.5-star Lakes Entrance hotel is smoke free.

  • 134 guestrooms or units
  • 5 levels
  • Built in 2004
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Esplanade Resort and Spa offers 134 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Sitting area
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Wardrobe or closet

Food & Drink

Espy Bar + Eatery - Onsite bistro. Guests can enjoy drinks at the bar.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 17

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Social distancing measures are in place. Contactless check-out is available.

  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Esplanade Lakes Entrance
  • Esplanade Resort
  • Esplanade Resort Lakes Entrance
  • Esplanade Waterfront Hotel Lakes Entrance
  • Esplanade Waterfront Resort And Spa
  • The Esplanade Resort Spa
  • Esplanade Resort Spa
  • The Esplanade Resort Spa
  • The Esplanade Lakes Entrance
  • The Esplanade Resort and Spa Hotel
  • The Esplanade Resort and Spa Lakes Entrance
  • The Esplanade Resort and Spa Hotel Lakes Entrance

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.