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4.4 out of 5

"Very good, value for money and great location. Walking distance to all the shops, restaurants etc. " More

By a verified traveller on Fri 23 Apr 2021

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Hotel Description

Heyfield Motel & Apartments places you steps from Griffith's Sea Shell Museum and Marine Display and within a 10-minute stroll of Lakes Entrance Visitor Information Centre. Highlights at this beach motel include an outdoor swimming pool and in-room free WiFi.

LCD TVs, coffee/tea makers, and hair dryers are featured in all 21 soundproofed rooms.

This smoke-free motel offers free WiFi in public areas, a terrace, and a garden. Added amenities include laundry facilities, barbecue grills, and a picnic area. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 3.5-star Lakes Entrance motel include Lakes Entrance Bowls Club and Bancroft Bay - Kalimna Gippsland Lakes Reserve.

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$110* Per night/room 13 May - 14 May

Standard Apartment, 2 Bedrooms, Kitchen (2br self contained apt)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Apartment, Multiple Beds

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Superior Penthouse, 3 Bedrooms, Non Smoking, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Heyfield Motel & Apartments ratings based on 208 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Heyfield Motel & Apartments

Everyone (78) Couples (85) Family (44)
4 out of 5
Very good, value for money and great location. Walking distance to all the shops, restaurants etc.

Posted by on 23 Apr. 2021

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Comment from Hotel Management

27 Apr. 2021 by jeff

thank you

5 out of 5
Brilliant customer service and fantstic hotel. Great stay

Posted by on 21 Mar. 2021

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Comment from Hotel Management

23 Mar. 2021 by jeff

cool, thank you

4 out of 5

Posted by on 3 Feb. 2021

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Comment from Hotel Management

15 Feb. 2021 by jeff

thank you

5 out of 5
Wonderful place to stay. Great location. Very close to lakes entrance and the cafes.

Posted by on 26 Jan. 2021

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Comment from Hotel Management

5 Feb. 2021 by jeff

thank you

5 out of 5

Posted by on 31 Oct. 2020

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Comment from Hotel Management

3 Nov. 2020 by jeff

cool

4 out of 5
central location , friendly staff, spacious unit for what we paid

Posted by on 13 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Manager, I will work on getting it to 5

cool

3 out of 5
Old, tired, a little rundown. A bit disappointed with this accommodation.

Posted by on 23 Dec. 2019

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Comment from Hotel Management

23 Dec. 2019 by J.J. the manager

at first I thought it was 3 out of 10 and i thought geez thats a bit harsh for the little money you have to spend but when i realized it was 3 out of 5, i thought yes well I can work on that into the future to get it up

4 out of 5
It was a good find, right across the road from the water and just down from the shops. It was a bit hard to see and probably needs bigger signage. Room and bathroom was large and well cleaned.Would stay again

Posted by on 25 Nov. 2019

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Comment from Hotel Management

2 Dec. 2019 by JJ

HELLO MY NAME IS JEFF AND I AM THE NEW MANAGER, i WILL BE WORKING AWAY QUIETLY TO DO THE IMPROVEMENTS THAT THIS PLACE NEEDS AND I APPRECIATE YOUR FEEDBACK.

4 out of 5
Room size great currently renovating which will be good to see facilities updated.

Posted by on 15 Nov. 2019

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Comment from Hotel Management

2 Dec. 2019 by JJ

Thank you for your review

4 out of 5
Location is excellent at a reasonable cost. On the second day, we expected full room service but only bins were cleared and clean towels dropped off. Beds weren’t made and bathroom not cleaned.

Posted by , from Melbourne on 3 Nov. 2019

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Comment from Hotel Management

2 Dec. 2019 by JJ

Thank you for your review

About the Heyfield Motel & Apartments

Location 115 The Esplanade, Lakes Entrance, VIC 3909

Property Features

As a guest of Heyfield Motel & Apartments, you'll find an outdoor pool, a terrace, and barbecue grills. WiFi is free in public spaces. Heyfield Motel & Apartments also features a garden, a picnic area, and laundry facilities. Self parking is free. This 3.5-star Lakes Entrance motel is smoke free.

  • 21 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Melbourne Airport (MEL) (337.6 km / 209.8 mi)
  • Parking: Free self parking

Room Amenities

Heyfield Motel & Apartments offers 21 air-conditioned accommodations with hair dryers and blackout drapes/curtains. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room microwaves and coffee/tea makers. Housekeeping is provided daily.

  • LCD television
  • Microwave
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Hair dryer
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 15
  • Check-in time ends at 8:30 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 9:30 PM. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 9:30 PM.
Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 9:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and masks are required in public areas.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heyfield Motel Apartments Lakes Entrance
  • Heyfield Motel Apartments
  • Heyfield Lakes Entrance

You should know

  • Pool access is available 24-hours a day.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.