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4.4 out of 5

"Very nice, clean, great views, the only concern was on arrival it was not as welcoming as it could have been. We felt like we were the ones conforming ... " More

By a verified traveller on Wed 20 Apr 2022

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Hotel Description

A luxury stay in San Remo awaits you at Silverwater Resort. You'll be within a 10-minute walk of San Remo Coastal Reserve and 3.5 km (2.2 mi) from Punchbowl Coastal Reserve. Highlights at this aparthotel include a restaurant, an outdoor swimming pool, and an indoor swimming pool.

You can enjoy a flat-screen TV with digital channels, and each apartment features free WiFi, a balcony, and a DVD player. Nice touches to enhance your stay include a rainfall showerhead and free toiletries. Room service, a coffee/tea maker, and free local calls are also available.

The restaurant, Watermark Restaurant, serves regional cuisine and is open for breakfast, lunch, and dinner. At the aparthotel's own lounge bar, you can stop for a drink. Enjoy the 2 outdoor tennis courts, gym and spa tub plus access to basketball. 3228 square feet (300 square meters) of event facilities include a conference center, and other business amenities include business services. Additionally, you'll find free WiFi in public areas, a steam room, and a coffee shop/cafe. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also the convenience of free self parking.

With a stay at this 4.5-star San Remo aparthotel, you'll be 3.6 km (2.3 mi) from Phillip Island Nature Park and 3.9 km (2.4 mi) from Phillip Island Coastal Reserve.

Three Bedroom Apartment

Bed Count 3 King Beds Maximum Occupancy 7 Max

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Two Bedroom Two Bathroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Resort Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Silverwater Resort ratings based on 605 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Silverwater Resort

Everyone (217) Couples (191) Family (191)
4 out of 5
Very nice, clean, great views, the only concern was on arrival it was not as welcoming as it could have been. We felt like we were the ones conforming to what was asked of us instead of being welcomed. This is a minor issue because the rest of the stay was terrific

Posted by on 20 Apr. 2022

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3 out of 5
Found property very noisy and no Netflix

Posted by on 22 Feb. 2022

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4 out of 5
Very quiet room with good shower and TV. AC was very efficient. View from balcony of sunset over Phillip Island very nice.

Posted by on 30 Jan. 2022

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1 out of 5
Property was really dirty, my wife, my daughter and myself got sick really badly.. we where in hospital for 2 days. We will never go back again

Posted by on 20 Dec. 2021

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2 out of 5
Great property - especially for families. Pool, playground and communal areas all wonderfully kept. However, there were 3 large white tails in our room. My husband had one crawling along his chest at 1am on the second night of our stay. Due to the time and having a 1 year old we had to move the mattress from the bed to the main lounge and all move there for the rest of the night. Honestly, I understand that being in-set into nature these things may occur but 3 is excessive and the lack of response from reception and management has been unacceptable. Our response email was compromised of 3 sentences, one of which being “I do apologise for any inconvenience throughout your stay due to the spiders.” I hope you can appreciate our disappointment.

Posted by on 12 Nov. 2021

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5 out of 5
We have had a wonderful long weekend at Silver Water Resort. The facilities are fabulous and nothing was too much trouble for the staff. My children have already asked me to book us in again and we have only been home one day :-)

Posted by on 6 Jul. 2021

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4 out of 5
Shower was too high and not able to adjust.

Posted by on 30 Jun. 2021

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5 out of 5
All very good

Posted by on 27 Jun. 2021

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4 out of 5
Nice views

Posted by on 25 May 2021

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3 out of 5
The property is very clean and nice.. Thanks to Housekeeping Team... Just want to suggest upgrading the TV and putting in more amenities if someone is staying two nights with family... especially my friend got two-bedroom apartment and got single amenities...

Posted by on 3 May 2021

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Property Features

Silverwater Resort offers its guests an indoor pool, an outdoor pool, outdoor tennis courts, and a spa tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this aparthotel measures 3228 square feet (300 square meters) and includes a conference center. A fitness center, a steam room, and a terrace are also featured at the luxury Silverwater Resort. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star San Remo aparthotel.

  • 170 guestrooms or units
  • 3 levels
  • 23 buildings
  • 3228 sq ft of conference space
  • 300 sq m of conference space
  • Built in 2007
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Silverwater Resort offers 170 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. 39-inch flat-screen televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This San Remo aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • Private balcony
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Watermark Restaurant - Overlooking the ocean, this restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

The front desk at this property is open daily from 7 AM - 10 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 50 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-out is available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.

  • No lifts
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 18
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 1
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 33 for adults and AUD 17 for children (approximately)
  • Crib (infant bed) fee: AUD 50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Silverwater Resort
  • Silverwater Resort San Remo
  • Silverwater San Remo
  • Silverwater Hotel Phillip Island
  • Silverwater Hotel San Remo
  • Silverwater Resort Phillip Island
  • Silverwater Resort San Remo
  • Silverwater Resort Aparthotel
  • Silverwater Resort Aparthotel San Remo

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.