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4.3 out of 5

"Good location, bed was comfortable & sheets very clean. Hot shower as well. " More

By a verified traveller on Tue 11 May 2021

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Hotel Description

At BIG4 Phillip Island Caravan Park you'll be within a 20-minute stroll of Phillip Island Nature Park and Phillip Island Chocolate Factory. Highlights at this beach holiday park include free in-room WiFi.

You can enjoy TVs and coffee/tea makers, featured in all 30 accommodations. In-room dining is easy with amenities like refrigerators, microwaves, and stovetops.

This smoke-free holiday park offers free WiFi in public areas, a game room, and a garden. Added amenities include laundry facilities, barbecue grills, and tour/ticket assistance. There's also the convenience of free self parking.

Places within a 15-minute drive of this 3-star Newhaven holiday park include Churchill Island Heritage Farm and Phillip Island Wildlife Park.

Ensuite Cabin - 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max
AU$104* Per night/room 11 Jul. - 12 Jul.

Deluxe Villa - 3 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 7 Max

Holiday Cabin - 2 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Deluxe Villa - 2 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

BIG4 Phillip Island Caravan Park ratings based on 209 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for BIG4 Phillip Island Caravan Park

Everyone (72) Couples (26) Students (1) Family (109)
4 out of 5
Good location, bed was comfortable & sheets very clean. Hot shower as well.

Posted by on 11 May 2021

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4 out of 5

Posted by on 23 Dec. 2019

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Comment from Hotel Management

30 Dec. 2019 by Manager

Thank you for your rating! We are glad you enjoyed your stay with us!

4 out of 5
Leaking taps in cabin, hard to turn off but good presentation, nice clean smell & appearance on entering, very small & cheap sounding TV mounted too high for comfortable viewing

Posted by on 26 Nov. 2019

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Comment from Hotel Management

4 Dec. 2019 by Manager

Thank you for your review. We are glad you enjoyed your cabin, our high standard of cleanliness and presentation of our accommodation. We will investigate the leaking taps and have this corrected.

4 out of 5

Posted by on 12 Oct. 2019

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Comment from Hotel Management

15 Oct. 2019 by Manager

Thank you for the 4 out of 5 stars!

4 out of 5

Posted by on 10 Oct. 2019

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Comment from Hotel Management

15 Oct. 2019 by Manager

Thank you for the 4/5!

4 out of 5
The staff were fantastic! Very kind and approachable. Room was a little dated, but as advertised so very happy overall with stay.

Posted by on 30 Sep. 2019

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Comment from Hotel Management

1 Oct. 2019 by Manager

Thank you for your great review and fantastic feedback! We are thrilled you enjoyed your stay.

5 out of 5

Posted by on 23 Aug. 2019

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Comment from Hotel Management

28 Aug. 2019 by Manager

Thank you for the 5/5 review!

5 out of 5
Easy to organise late arrival. Clean quiet room. We enjoyed our stay thank you

Posted by on 1 Aug. 2019

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Comment from Hotel Management

8 Aug. 2019 by Manager

Thank you for your wonderful feedback! We look forward to welcoming you again in the future

5 out of 5
Great location and playground and bikes for kids to entertain although blankets weren’t clean dust and rubbish came out and had an insect bite which probably has been living in it apart from that everything was great

Posted by on 22 Jul. 2019

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Comment from Hotel Management

25 Jul. 2019 by Cass

Glad to hear you enjoyed your stay, hope to see you again. Thanks Cassandra

4 out of 5
Cannot fault the property had everything we needed and was very clean

Posted by on 1 Jul. 2019

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Comment from Hotel Management

16 Jul. 2019 by Manager

Thank you!

About the BIG4 Phillip Island Caravan Park

Location 24 Old Bridge Drive, Newhaven, VIC 3925

Property Features

As a guest of BIG4 Phillip Island Caravan Park, you'll find tour/ticket assistance, barbecue grills, and an arcade/game room. Public spaces have free WiFi. BIG4 Phillip Island Caravan Park also features a garden and laundry facilities. Free self parking is available. This 3-star Newhaven holiday park is smoke free.

  • 30 guestrooms or units
  • 1 conference room
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

BIG4 Phillip Island Caravan Park offers 30 accommodations. This Newhaven holiday park provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

  • Television
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 6 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 8 AM - 6 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Hotel Names

  • BIG4 Phillip Island Caravan Park Newhaven
  • BIG4 Phillip Island Caravan Park
  • BIG4 Phillip Island Newhaven
  • BIG4 Phillip Island
  • BIG4 Phillip Island Caravan Park Campsite Newhaven
  • BIG4 Phillip Island Caravan Park Campsite
  • Big4 Phillip Caravan Park
  • BIG4 Phillip Island Caravan Park Newhaven
  • BIG4 Phillip Island Caravan Park Holiday Park
  • BIG4 Phillip Island Caravan Park Holiday Park Newhaven
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.