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4.4 out of 5

"Nice room, clean, nice views of the bay, but a bit of noise from the street below at night. While the room was nice it was very expensive, and given t ... " More

By a verified traveller on Mon 08 Nov 2021

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Hotel Description

Novotel Geelong places you in the center of Geelong, steps from The Carousel and within a short 5-minute stroll of Deakin University. Highlights at this beach hotel include in-room free WiFi, balconies, and LCD TVs.

TVs with digital channels are featured in all 109 rooms, and you can enjoy coffee/tea makers, safes, and hair dryers. Nice touches include rainfall showerheads and free toiletries. Room service, phones, and irons/ironing boards are also available. Housekeeping is available on request.

The restaurant, Waterfront Restaurant, is open for breakfast and dinner. Enjoy the indoor swimming pool, gym, and pool loungers. Added amenities include free WiFi in public areas and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of valet parking.

Places within a 15-minute walk of this 4-star Geelong hotel include Westfield Geelong and Eastern Beach Swimming Enclosure.

Standard Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$245* Per night/room 28 Nov. - 29 Nov.

Standard Twin Room, 2 Single Beds, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Novotel Geelong ratings based on 578 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Geelong

Everyone (300) Business (1) Couples (200) Family (73)
4 out of 5
Nice room, clean, nice views of the bay, but a bit of noise from the street below at night. While the room was nice it was very expensive, and given the cost of the room parking on top was a bit rich!

Posted by on 8 Nov. 2021

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5 out of 5
Excellent friendly service, the room was amazing and facilities were clean and fresh. We will come back we had a wonderful time.

Posted by on 5 Oct. 2021

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Comment from Hotel Management

27 Oct. 2021 by Alyce

Hi Johanna, Thank you for your great review, i'm so thrilled you enjoyed your stay with us! We can't wait to welcome you back to the hotel. Warm Regards, Alyce Customer Relations

5 out of 5
We loved the view from the window

Posted by on 2 Oct. 2021

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Comment from Hotel Management

27 Oct. 2021 by Alyce

Hi Shauna, Thank you for your review and choosing to stay at Novotel Geelong; it's great to see you enjoyed the view as much was we do! Warm Regards, Alyce Customer Relations

5 out of 5

Posted by on 1 Aug. 2021

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3 out of 5
The location was ideal. However our entire stay was ruined by the sub-par accommodation that we did not expect from a Novotel. We paid for a king room, which was pokey. The shower did not work properly. We were subjected to extremely loud music until 12am, and every other noise including our neighbour’s toilet as the rooms are not sound proofed. The bed coverings were inadequate for a cold night so we had to request extra blankets. These are all basic amenities you would expect for a 4 star hotel. Very disappointing stay and would not recommend.

Posted by on 15 Jul. 2021

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Comment from Hotel Management

20 Jul. 2021 by Luke Roberts-Lalli

Dear Anonymous, thank you for providing valuable feedback on your recent experience at the Novotel Geelong. I understand we did not meet your expectations and for that I am truly sorry. Please feel free to contact me directly to discuss this further (luke.robertslalli@novotelgeelong.com.au). Sincerely Luke

5 out of 5

Posted by on 12 Jul. 2021

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5 out of 5
Can't be beat for location! Staff were incredible and provided cot and room away from others when notified we were travelling with an infant. Only downside is no onsite parking other than valet.

Posted by on 12 Jul. 2021

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Comment from Hotel Management

20 Jul. 2021 by Luke Roberts-Lalli

Thanks for the great review! We look forward to seeing you next time.

5 out of 5

Posted by on 12 Jul. 2021

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5 out of 5
We had a really nice time except we would of loved to use the pool more but due to covid we were only allowed 2 hours. overall it was lovely

Posted by on 11 Jul. 2021

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4 out of 5
The view was great and the room was lovely. Unfortunately, it took 5 minutes for the hot water to heat up and then the water pressure was honestly pretty average...not ideal for a cold winter weekend. Tea/coffee station was messy, there were no mini bar items (but that might be COVID-related) but otherwise room service was great and affordable and location was perfect.

Posted by on 4 Jul. 2021

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Comment from Hotel Management

20 Jul. 2021 by Luke Roberts-Lalli

Thank you for the great review and also some constructive points for the team to improve on. We look forward to welcoming you back.

Property Features

Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. Novotel Geelong offers its guests an indoor pool and a fitness center. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A terrace, multilingual staff, and concierge services are also featured at the eco-friendly Novotel Geelong. For a fee, parking is available. This 4-star Geelong hotel is smoke free.

  • 109 guestrooms or units
  • 7 levels
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: South Geelong Station (1.8 km / 1.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Novotel Geelong offers 109 accommodations with safes and coffee/tea makers. Rooms open to balconies. LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.

Waterfront Restaurant - This beachfront restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 35 per person (approximately)
  • Valet parking fee: AUD 27 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Geelong
  • Four Points Sheraton Geelong
  • Four Points Sheraton Hotel Geelong
  • Geelong Four Points
  • Geelong Four Points Sheraton
  • Geelong Sheraton
  • Sheraton Four Points Geelong
  • Sheraton Geelong
  • 4 Points By Sheraton Geelong
  • Four Points By Sheraton Geelong Hotel Geelong
  • Novotel Geelong Hotel
  • Novotel Geelong
  • Novotel Geelong Hotel
  • Novotel Geelong Geelong
  • Novotel Geelong Hotel Geelong

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.