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 Jan Juc •1 Room
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RACV Torquay Resort

5-star property
1 Great Ocean Road, Jan Juc, VIC 1800 796 370
Choose Dates
4.8 out of 5
Exceptional!
See all 228 wotif Reviews

"Love that there is a 24 hour desk allowing for late check in, and we were able to eat a substantial late night meal from their overnight menu. Absolut ... " More

By a verified traveller on Sun 02 Apr 2023

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Hotel Description

A luxury stay in Jan Juc awaits you at RACV Torquay Resort. Within steps you'll find Torquay Golf Club and Front Beach within a 20-minute stroll. Highlights at this beach hotel include a full-service spa, a golf course, and a restaurant.

A relaxing day at One Spa can include massages, body wraps, and facials along with hydrotherapy and mani/pedis. The restaurant, Number One, serves local cuisine and is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 2 outdoor tennis courts, indoor swimming pool and gym plus access to a driving range. Additionally, you'll find free WiFi in public areas, a Turkish bath/hammam, and a spa tub. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 5-star Jan Juc hotel include Jan Juc Beach and Point Danger Marine Sanctuary.

Golf View Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$163* Per night/room 8 Jun. - 9 Jun.

Ocean Spa Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ocean View Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Ocean View Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

RACV Torquay Resort ratings based on 228 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for RACV Torquay Resort

Everyone (83) Couples (104) Family (34)
5 out of 5

Posted by on 16 Apr. 2023

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5 out of 5
Love that there is a 24 hour desk allowing for late check in, and we were able to eat a substantial late night meal from their overnight menu. Absolutely perfect 💜

Posted by on 2 Apr. 2023

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Comment from Hotel Management

4 Apr. 2023 by Amy

Dear Michelle,Thank you for taking the time to provide feedback following your recent stay with us at RACV Torquay Resort.We are so pleased you enjoyed your stay with us. Our night team are always waiting to welcome our weary travelers to the Resort.We look forward to welcoming you back in the near future Kind regards,Amy Palmer - Hotel Duty Manager

5 out of 5
Had a great time..

Posted by on 20 Mar. 2023

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Comment from Hotel Management

4 Apr. 2023 by Amy

Hi Ross,Thank you for this lovely review! We hope to welcome you back again in the future.Best wishes,Amy Palmer - Hotel Duty Manager

5 out of 5

Posted by on 16 Mar. 2023

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5 out of 5
Amazing views

Posted by on 7 Mar. 2023

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5 out of 5
All good

Posted by on 3 Mar. 2023

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4 out of 5
S mall tv poor volume

Posted by on 21 Feb. 2023

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5 out of 5
Lovely staff and excellent facilities

Posted by on 20 Feb. 2023

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5 out of 5
The whole stay was amazing! Staff were friendly, helpful and very quick to always assist.

Posted by on 4 Jan. 2023

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Comment from Hotel Management

26 Jan. 2023 by Rowena Collings

Dear Jess,Thank you for taking the time to provide feedback following your recent stay at RACV Torquay Resort.It is very pleasing to hear the team were able to assist in making your stay memorable. We look forward to welcoming you back in the near future.Kind regards,Rowena CollingsFront Office Manager

5 out of 5
First stay at this facility and it was amazing. We stayed in a ocean view room and both of us where extremely happy with the views, staff and room service. Will definitely come back.

Posted by on 17 Oct. 2022

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About the RACV Torquay Resort

Location 1 Great Ocean Road, Jan Juc, VIC 3228

Property Features

RACV Torquay Resort offers its guests a full-service spa, a golf course, and outdoor tennis courts. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and a meeting room. An indoor pool, a children's pool, and a health club are also featured at the luxury RACV Torquay Resort. Self parking is free. This 5-star Jan Juc hotel is smoke free.

  • 92 guestrooms or units
  • 5 levels
  • Built in 2013
  • Supervised childcare (surcharge)
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

RACV Torquay Resort offers 92 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 42-inch flat-screen televisions come with pay movies. Bathrooms include separate bathtubs and showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Movies for purchase
  • Coffee maker
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Number One - Overlooking the golf course, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Whites Paddock - Overlooking the golf course, this bistro serves lunch and dinner.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Hydrotherapy treatments
  • Massages
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • RACV Resort Torquay
  • RACV Torquay Resort Jan Juc
  • RACV Torquay Resort
  • Resort Torquay
  • Torquay RACV
  • Torquay RACV Resort
  • Torquay Resort
  • Torquay Resort RACV
  • RACV Torquay Resort Victoria
  • RACV Resort
  • RACV Torquay Jan Juc
  • RACV Torquay Resort Hotel
  • RACV Torquay Resort Jan Juc
  • RACV Torquay Resort Hotel Jan Juc

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.