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4.8 out of 5

"We stayed at RACV Torquay for couple of nights. Great place with nice facilities, serene surroundings and friendly staff. Our room was emaculate ! Wil ... " More

By a verified traveller on Wed 31 Jan 2024

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Hotel Description

A luxury stay in Jan Juc awaits you at RACV Torquay Resort. Within steps you'll find Torquay Golf Club and Front Beach within a 20-minute stroll. Highlights at this beach hotel include a full-service spa, a golf course, and a restaurant.

A relaxing day at One Spa can include massages, body wraps, and facials along with hydrotherapy and mani/pedis. The restaurant, Number One, serves local cuisine and is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 2 outdoor tennis courts, indoor swimming pool and gym plus access to a driving range. Additionally, you'll find free WiFi in public areas, a Turkish bath/hammam, and a spa tub. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 5-star Jan Juc hotel include Jan Juc Beach and Point Danger Marine Sanctuary.

Golf View Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$234* Per night/room 27 Mar. - 28 Mar.

Ocean Spa Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ocean View Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Ocean View Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

RACV Torquay Resort ratings based on 237 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for RACV Torquay Resort

Everyone (87) Couples (107) Family (35)
5 out of 5
0

Posted by on 2 Mar. 2024

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5 out of 5
We stayed at RACV Torquay for couple of nights. Great place with nice facilities, serene surroundings and friendly staff. Our room was emaculate ! Will definitely visit again.

Posted by on 31 Jan. 2024

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Comment from Hotel Management

11 Feb. 2024 by Aftab

Dear Ashish,Thank you very much for amazing feedback. we are glad that you enjoyed your stay with us. we will be more than happy to have you back again.Kind Regards,Aftab AhmadDuty Manager

5 out of 5
Best hotel stay for relaxing!! Just loved it!

Posted by on 28 Jan. 2024

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Comment from Hotel Management

11 Feb. 2024 by Aftab

Dear Kristy,Thank you for taking the time to provide feedback following your recent stay with us at the RACV Torquay Resort. It is great to read that you enjoyed all aspects of your recent stay with us. We look forward to welcoming you back. Kind Regards,Aftab AhmadDuty Manager

5 out of 5
Nice and clean.

Posted by on 1 Jan. 2024

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Comment from Hotel Management

11 Feb. 2024 by Aftab

Thank you for taking the time to provide feedback. Your satisfaction is our priority, and we're elated to hear we met your expectations. We look forward to serving you again soon.Kind Regards,Aftab AhmadDuty Manager

4 out of 5
Beautiful surroundings, good facilities, good parking, staff were very polite and professional.

Posted by on 6 Dec. 2023

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1 out of 5
Rude and was treated very poorly by reception.

Posted by on 8 Oct. 2023

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5 out of 5
Staff are extremely helpful and friendly, accomodate with our requests which we are greatly appreciated. The area perfectly located in best place.

Posted by on 22 Sep. 2023

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Comment from Hotel Management

23 Sep. 2023 by Amy

Good Evening Yonas,Thank you for giving us such wonderful feedback following your recent stay here at RACV Torquay Resort. It is very pleasing to read that you found our staff helpful and friendly, we are continuously striving to ensure our guests have the best service possible when staying with us.We hope to welcome you back in the near future.Kind regards,Amy Palmer - Hotel Duty Manager

1 out of 5

Posted by on 18 Sep. 2023

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5 out of 5
Luxury facility.

Posted by on 26 Aug. 2023

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Comment from Hotel Management

27 Aug. 2023 by Amy Palmer

Good evening Graeme,Thank you for taking the time to provide feedback following you recent stay with us at RACV Torquay Resort.It is very pleasing to read you found your stay luxurious!we hope to welcome you back in the near future.Kind regards,Amy Palmer - Hotel Duty Manager

5 out of 5

Posted by on 16 Apr. 2023

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Property Features

RACV Torquay Resort offers its guests a full-service spa, a golf course, and outdoor tennis courts. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and a meeting room. An indoor pool, a children's pool, and a health club are also featured at the luxury RACV Torquay Resort. Self parking is free. This 5-star Jan Juc hotel is smoke free.

  • 92 guestrooms or units
  • 5 levels
  • Built in 2013
  • Supervised childcare (surcharge)
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

RACV Torquay Resort offers 92 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 42-inch flat-screen televisions come with pay movies. Bathrooms include separate bathtubs and showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Movies for purchase
  • Coffee maker
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Number One - Overlooking the golf course, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Whites Paddock - Overlooking the golf course, this bistro serves lunch and dinner.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Hydrotherapy treatments
  • Massages
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • RACV Resort Torquay
  • RACV Torquay Resort Jan Juc
  • RACV Torquay Resort
  • Resort Torquay
  • Torquay RACV
  • Torquay RACV Resort
  • Torquay Resort
  • Torquay Resort RACV
  • RACV Torquay Resort Victoria
  • RACV Resort
  • RACV Torquay Jan Juc
  • RACV Torquay Resort Hotel
  • RACV Torquay Resort Jan Juc
  • RACV Torquay Resort Hotel Jan Juc

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.