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4.2 out of 5

"Very nice and modern. But hardly any toilet paper which was annoying " More

By a verified traveller on Sat 27 Apr 2019

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Hotel Description

A luxury stay in Torquay awaits you at Whitewater Apartments. Within steps you'll find Torquay Central Farmers Market and Front Beach within a 15-minute stroll. Highlights at this property include free self parking, and in-room kitchens and balconies.

Each apartment features a living room, a TV, and a DVD player. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop.

Sights within a 20-minute walk of this 4.5-star Torquay property include Surf World Museum and Torquay Visitor Information Centre.

Premium Townhouse 32A

Bed Count 2 Full Beds Maximum Occupancy 7 Max

Deluxe Two Bedroom Ocean View #207

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Apartment #105

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Two Bedroom Ocean View #201

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Premium Townhouse 32

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Deluxe Apartment #101

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Whitewater Apartments ratings based on 89 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Whitewater Apartments

Everyone (32) Couples (33) Family (22)
5 out of 5

Posted by on 19 Aug. 2019

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2 out of 5
Heater did not work in our room. We were moved to another room. Access to the second bedroom was very limited as a bed was blocking the door preventing the door from opening. Shower door did not shut properly so there was water leaking on the bathroom floor which was unsafe. We would also suggest bringing your own pillows along as after the first night, we had to go and purchase a pillow for our second night stay.

Posted by , from Cobram on 18 Jul. 2019

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3 out of 5
Very nice and modern. But hardly any toilet paper which was annoying

Posted by on 27 Apr. 2019

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3 out of 5
No WiFi, no external windows for bedrooms or bathroom. Unfortunately the property wasn't ready when we checked in. These things happen I guess, but it delayed check-in, and we had to amuse ourselves elsewhere as we didn't know how long it would take for the cleaning service to turn up. The listing could possibly have been more up-front about the windows - this felt unusual not to have windows in bedrooms or bathroom. Once cleaned the apartment was ok - close to everything, Coles just behind. WiFi would have been a nice touch given it was $300 per night for 3 people out of peak season.

Posted by on 1 Mar. 2019

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3 out of 5

Posted by on 1 Mar. 2019

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4 out of 5

Well located modern apartment in Torquay

Pros: Convenient location, large apartment with all modern appliances and fixtures and fittings.
Whilst the property was well located, we experienced high winds and rainfall for two of the three days, which put a dampener on our stay. Having said that, we were able to walk to nearby restaurants and coffee shops in between showers. Underground secure parking was a bonus, as was the security system to enter and exit the premises. The one bedroom apartment was quite spacious and the view of the ocean from the balcony was excellent. Can't think of any faults other than we couldn't get AFL on the television.

Posted by , from Melbourne Australia on 16 Apr. 2018

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5 out of 5

Nice comfortable apartments close to beach

Had a lovely experience in this apartment. Kids enjoyed the stay too. Very clean facility.

Posted by , from Melbourne on 5 Apr. 2018

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3 out of 5
Pros: Location
Cons: Cleanliness
Location: Close to beach and shops
Lovely apartment, excellent location close to beach and shopping facilities. However a little too expensive

Posted by on 25 Mar. 2018

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4 out of 5

Nice hotel close to everything

It was a nice place and loved everything. My hubby is clostrophobic and didn't like the lift. He suggested mirrors to make the lift look bigger. Otherwise we loved it. Thank you

Posted by , from MILL PARK on 13 Mar. 2018

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5 out of 5

Good location very modern well equipped comfortabl

Relaxing time and plenty to see. No more to add to this question.

Posted by , from torquay vic aust on 27 Feb. 2018

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About the Whitewater Apartments

Location 3 Payne Street, Torquay, VIC 3228

Property Features

Whitewater Apartments offers its guests an elevator. The front desk is open around the clock. Free self parking is available. This 4.5-star Torquay apartment is smoke free.

  • 8 guestrooms or units
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of living rooms1
  • Kitchen
  • Refrigerator
  • Microwave
  • DVD player

Parking

Free self parking

Transport

  • Airport: Tullamarine Airport (MEL) (102.2 km / 63.5 mi)
  • Parking: Free self parking

Room Amenities

Whitewater Apartments offers 8 air-conditioned accommodations with DVD players. Rooms open to balconies. Accommodations offer separate living rooms. Accommodations at this 4.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and dishwashers. Rooms have partially open bathrooms. Bathrooms include showers.

  • Bathrooms are partially open
  • In-room kitchen
  • Private balcony
  • Living room
  • Television
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Shower
  • Hair dryer available
  • Air conditioning

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. The check-in location differs from the property location. To check in, go to 20 Pearl St, Torquay VIC If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation.

This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to 20 Pearl St, Torquay VIC
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Hotel Names

  • Whitewater Apartments Apartment Torquay
  • Whitewater Apartments Torquay
  • Whitewater Apartments Torquay
  • Whitewater Apartments Apartment
  • Whitewater Apartments Apartment Torquay
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.