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 Torquay •1 Room
 Torquay • 1 Room
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Ingenia Holidays Torquay

2-star property
55 Surf Coast Highway, Torquay, VIC 1800 796 370
Choose Dates
4.2 out of 5
Very good!
See all 277 wotif Reviews

"I found the pillows too firm, the mattress too thin, hated the electric blanket with the hard plastic electrical fitting which dug into me. I am 63 a ... " More

By a verified traveller on Wed 15 Mar 2023

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Hotel Description

A family-friendly stay in Torquay awaits you at Ingenia Holidays Torquay. Within just a 10-minute stroll, you'll find Surf World Museum and Torquay Visitor Information Centre. Highlights at this holiday park include an outdoor swimming pool, and in-room kitchens and free WiFi.

All 50 accommodations feature TVs, DVD players, and coffee/tea makers. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Additionally, hair dryers and free toiletries are available.

Enjoy the kids' swimming pool along with access to mini golf and a playground. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Sights within a 15-minute walk of this Torquay holiday park include Torquay Central Farmers Market and Torquay Beach.

Poolview Villa (3BR)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Deluxe Villa (2BR)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Villa (3BR)

Bed Count 1 Queen Bed Maximum Occupancy 7 Max

Villa (2BR)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Family Villa (2BR)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom Unit

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Ingenia Holidays Torquay ratings based on 277 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ingenia Holidays Torquay

Everyone (113) Couples (56) Family (102) Other (1)
3 out of 5
I found the pillows too firm, the mattress too thin, hated the electric blanket with the hard plastic electrical fitting which dug into me. I am 63 and require more comfort to sleep. The Villas were fine, but I thought I asked for a house

Posted by on 15 Mar. 2023

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Comment from Hotel Management

16 Mar. 2023 by Lauren

Hi Venetia,Thank you for taking the time to provide us with your feedback after your recent stay at Torquay.We are sorry to hear that we missed the mark on a few things during your stay with us. Warm Regards,Ingenia Holidays Team

5 out of 5
Had a fantastic time. Great location and everything we needed. Easy check in and check out.

Posted by on 2 Mar. 2023

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Comment from Hotel Management

7 Mar. 2023 by Lauren

Hi Katie,Thank you for taking the time to provide us with your feedback after your recent stay at Torquay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

4 out of 5
Staff welcoming Location great practical of our short stay Very clean rooms Well equiped Just attention to the ceiling fan dust is a MUST! In bedroom and living Super clean apart from this item Air conditioner for the hot days was in perfect working order! Would recommend to young families and grey nomads needing a relaxed stay! 😎🏖️

Posted by on 28 Feb. 2023

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Comment from Hotel Management

1 Mar. 2023 by Lauren

Hi Linda,Thank you for taking the time to provide us with your feedback after your recent stay at Torquay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

5 out of 5
Location was great; setup of cabin was excellent with well thought out inclusions for people travelling

Posted by on 9 Feb. 2023

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Comment from Hotel Management

13 Feb. 2023 by Lauren

Hi Anne,Thank you for taking the time to provide us with your feedback after your recent stay at Torquay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

5 out of 5
I liked that the property was exactly what it said it was in the ad. Bed was also extremely comfortable.

Posted by on 4 Feb. 2023

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Comment from Hotel Management

6 Feb. 2023 by Lauren

Hi Leigh,Thank you for taking the time to provide us with your feedback after your recent stay at Torquay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

4 out of 5
Family friendly, activities for the kids, conveniently located near shops and close to the beach. Our cabin had everything we needed, enjoyed our stay.

Posted by on 13 Jan. 2023

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Comment from Hotel Management

18 Jan. 2023 by Lauren

Hi Rebecca,Thank you for taking the time to provide us with your feedback after your recent stay at Torquay.We are happy to hear that you enjoyed your stay with us.Happy New Year Warm Regards,Ingenia Holidays Team

4 out of 5
Proximity to shops, foreshore a win. Pool was great for the kids

Posted by on 21 Nov. 2022

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5 out of 5

Posted by on 21 Nov. 2022

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3 out of 5

Posted by on 20 Nov. 2022

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5 out of 5
Cabins a little tired but that is to be expected. Facilities and staff excellent super easy check in and check out had a cleaning staff ask during my stay if I need anything which was wonderfully helpful and would be returning absolutely.

Posted by on 7 Nov. 2022

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Comment from Hotel Management

7 Nov. 2022 by Lauren

Hi Krystal,Thank you for taking the time to provide us with your feedback after your recent stay at Torquay.We are happy to hear that you enjoyed your stay with us.We look forward to seeing you again in the future.Warm Regards,Lauren

About the Ingenia Holidays Torquay

Location 55 Surf Coast Highway, Torquay, VIC 3228

Property Features

Ingenia Holidays Torquay offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Ingenia Holidays Torquay. Free self parking is available. This Torquay holiday park is smoke free.

  • 50 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Ingenia Holidays Torquay offers 50 air-conditioned accommodations with DVD players and coffee/tea makers. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Torquay holiday park provides complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room kitchen
  • Television
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Air conditioning

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4:30 PM

Special check-in instructions:

The front desk is open daily from 10:00 AM - 4:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 10:00 AM - 4:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guests must register online prior to arrival

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Torquay Holiday Park Campground
  • Torquay Holiday Park
  • Torquay Holiday Park Hotel Torquay
  • Parkdean - Torquay Holiday Park Devon
  • Torquay Holiday Park Campsite
  • Torquay Holiday Park
  • Ingenia Holidays Torquay Torquay
  • Ingenia Holidays Torquay Holiday Park
  • Ingenia Holidays Torquay Holiday Park Torquay
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.