Skip to main content
Beginning of main content
4.2 out of 5

"Comfortable and clean. It had everything I needed " More

By a verified traveller on Mon 07 Mar 2022

Enter dates to see availability

Hotel Description

A family-friendly stay in Torquay awaits you at Ingenia Holidays Torquay. Within just a 10-minute stroll, you'll find Surf World Museum and Torquay Visitor Information Centre. Highlights at this holiday park include an outdoor swimming pool, and in-room kitchens and free WiFi.

All 50 accommodations feature TVs, DVD players, and coffee/tea makers. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Additionally, hair dryers and free toiletries are available.

Enjoy the kids' swimming pool along with access to mini golf and a playground. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

With a stay at this Torquay holiday park, you'll be 8.7 km (5.4 mi) from Great Otway National Park.

Apartment, 3 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 7 Max

Two Bedroom Holiday Unit

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Two Bedroom Holiday Unit

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Holiday Unit Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Economy Cabin - With Ensuite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Ingenia Holidays Torquay ratings based on 263 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ingenia Holidays Torquay

Everyone (108) Couples (53) Family (98) Other (1)
5 out of 5
Comfortable and clean. It had everything I needed

Posted by on 7 Mar. 2022

Was this review helpful to you?
Comment from Hotel Management

13 Apr. 2022 by Lauren

Hi Kari, Thank you for taking the time to provide us with your feedback after your recent stay at Torquay. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future.= Warm Regards, Lauren

5 out of 5

Posted by on 15 Feb. 2022

Was this review helpful to you?
5 out of 5
It was great

Posted by on 6 Feb. 2022

Was this review helpful to you?
Comment from Hotel Management

7 Feb. 2022 by Lauren

Hi Angus, Thank you for taking the time to provide us with your feedback after your recent stay at Torquay. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

4 out of 5
Location to the factory outlets was great, also very quiet this time of the year.

Posted by on 16 Dec. 2021

Was this review helpful to you?
Comment from Hotel Management

16 Dec. 2021 by Lee Kozic Manager

Hi Damian, Thank you for taking the time to provide us with your feedback after your recent stay at Ingenia Holidays Torquay. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lee Kozic Park Manager

4 out of 5
Very tidy and clean studio unit, was very noisy as right next to main highway unit A1. Some insect spray would be helpful just for wayward flies. All up it’s comfortable clean and affordable.

Posted by on 13 Dec. 2021

Was this review helpful to you?
Comment from Hotel Management

13 Dec. 2021 by Peter j

Thank you for your feed back as it is important to the team here at Ingenia .

5 out of 5

Posted by on 25 Nov. 2021

Was this review helpful to you?
2 out of 5
Staff were friendly but that’s it really. I’ve never slept in a harder bed, actually I didn’t sleep at all. The rooms were tiny, too tiny for a family of 5. Couldn’t log into the wi-fi at all, kept kicking us out. Jumping pillow was good though. Sorry won’t be back, extremely overpriced for what we received

Posted by on 21 Nov. 2021

Was this review helpful to you?
Comment from Hotel Management

23 Nov. 2021 by Lee Kozic Manager

We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience, and appreciate you taking the time to provide us with your feedback as it helps us to improve our park for future guests.

2 out of 5

Posted by on 19 Nov. 2021

Was this review helpful to you?
2 out of 5
If the pool isnt available mention it on the booking site, we had 4 very disappointed kids

Posted by on 16 Nov. 2021

Was this review helpful to you?
Comment from Hotel Management

16 Nov. 2021 by Lee Kozic Manager

We have taken your feedback on board and will be providing further training and guidance to all staff members regarding our upgrading projects, and to advise all reservations, unfortunately the booking sites had been missed. We hope you will come back and try out our new pool.

4 out of 5
It was fine

Posted by on 15 Jul. 2021

Was this review helpful to you?
Comment from Hotel Management

13 Sep. 2021 by Lauren

Hi Anonymous, Thank you for taking the time to provide us with your feedback after your past stay at Torquay. We are glad to hear that you enjoyed your stay with us. We hope to see you again in the future. Warm Regards, Lauren

About the Ingenia Holidays Torquay

Location 55 Surf Coast Highway, Torquay, VIC 3228

Property Features

Ingenia Holidays Torquay offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Ingenia Holidays Torquay. Free self parking is available. This Torquay holiday park is smoke free.

  • 50 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Ingenia Holidays Torquay offers 50 air-conditioned accommodations with DVD players and coffee/tea makers. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Torquay holiday park provides complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room kitchen
  • Television
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6 PM

Special check-in instructions:

The front desk is open daily from 10:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 10:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Hotel Names

  • Torquay Holiday Park Campground
  • Torquay Holiday Park
  • Torquay Holiday Park Hotel Torquay
  • Parkdean - Torquay Holiday Park Devon
  • Torquay Holiday Park Campsite
  • Torquay Holiday Park
  • Ingenia Holidays Torquay Torquay
  • Ingenia Holidays Torquay Holiday Park
  • Ingenia Holidays Torquay Holiday Park Torquay
url importing http://www.wotif.com/Torquay-Hotels-Ingenia-Holidays-Torquay.h8723119-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Torquay-Hotels-Ingenia-Holidays-Torquay.h8723119-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Torquay-Hotels-Ingenia-Holidays-Torquay.h8723119-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.