Torquay Tropicana Motel Deals & Reviews (Torquay, AUS)

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Torquay •1 Room

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Torquay • 1 Room

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Australia
Victoria
Torquay Hotels
Torquay Tropicana Motel, Torquay, current page

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4.4 out of 5

Excellent!

See all 295 Wotif Reviews

"It was adequate for our stay thankyou " More

By a verified traveller on Mon 05 Jul 2021

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Check-in

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Hotel Description

Torquay Tropicana Motel puts you in the heart of Torquay, within just a 10-minute stroll of Surf World Museum and Torquay Visitor Information Centre. Highlights at this motel include an outdoor swimming pool, and in-room kitchenettes and free WiFi.

Flat-screen TVs with digital channels are featured in all 18 rooms, and you can enjoy patios, sitting areas, and coffee/tea makers. In-room dining is easy with kitchenettes that come equipped with refrigerators and microwaves. Additionally, free bottled water, ceiling fans, and hair dryers are available.

Enjoy the spa tub and pool loungers. Other amenities include free WiFi in public areas and laundry facilities. Each morning continental breakfast is served between 7:30 AM and 9 AM. There's also the convenience of an airport shuttle.

With a stay at this 3.5-star Torquay motel, you'll be 9.7 km (6 mi) from Great Otway National Park.

Standard Unit

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

AU$106* Per night/room 11 Aug. - 12 Aug.

Spa Unit

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Unit

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Torquay Tropicana Motel ratings based on 295 Verified Reviews

Review Summary

4.4 out of 5 4.5 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.5 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Torquay Tropicana Motel

5 out of 5

Posted by a verified traveller on 6 Jul. 2021

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4 out of 5

It was adequate for our stay thankyou

Posted by a verified traveller on 5 Jul. 2021

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Comment from Hotel Management

5 Jul. 2021 by Tropicana

Thank you for your comments. We look forward to your return visit.

5 out of 5

Room was neat.

Posted by a verified traveller on 2 Jul. 2021

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Comment from Hotel Management

2 Jul. 2021 by Tropicana

Thank you for your feedback. We are glad you enjoyed your stay with us.

4 out of 5

Location to the function we attended was very handy

Posted by a verified traveller on 29 Mar. 2021

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Comment from Hotel Management

13 Apr. 2021 by Tropicana

We would love to welcome you back again. Thank you for your feed back.

3 out of 5

Liked: Convenience of location to town. We booked for three days, we had to ask for room to be serviced. Mo clean sheets in three days. Payment d3bited from card before end of stay. Generally not friendly or felt Welcomed.

Posted by a verified traveller on 3 Mar. 2021

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5 out of 5

Posted by a verified traveller on 2 Jan. 2021

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4 out of 5

Posted by a verified traveller on 29 Oct. 2020

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4 out of 5

Very clean and comfortable rooms close to shops and the beach.

Posted by a verified traveller on 3 Jul. 2020

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1 out of 5

Extremely dated, other peoples dirty clothes still in room, specifically booked a spar room only to find that it didn't work! Heater was close to useless and I had to jam pillows around the door to stop the cold air coming in!

Posted by Barry, from Geelong on 14 Jun. 2020

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Comment from Hotel Management

16 Jun. 2020 by Manager

We are extremely saddened to hear that you did not enjoy your stay with us. Unfortunately we were unaware of the issue with the spa bath at that time. However we did offer you the choice to change rooms. This is no excuse and we wish to apologise for the inconvenience caused and hope you were still able to enjoy the rest of your holiday. All the best.

5 out of 5

Good value with excellent facilities. Convenient location with friendly staff.

Posted by a verified traveller on 23 Mar. 2020

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About the Torquay Tropicana Motel

Location 2 Grossmans Road, Torquay, VIC 3228

Property Features

Torquay Tropicana Motel offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and an arcade/game room are also featured at the business-friendly Torquay Tropicana Motel. Smoking is allowed in designated areas at this 3.5-star Torquay motel.

1 floor
18 guestrooms or units
4 buildings
Built in 1989
Poolside lounge chairs
Umbrellas for the pool
1 conference room
Breakfast available (surcharge)
Self-service laundry
Front desk (limited hours)
Express check-in
Express check-out
Storage area for luggage
Tour and ticket information
Game room or arcade
Garden
BBQ grill(s)
Outdoor picnic space
Smoking in designated areas

Family Friendly Amenities

Family property
Outdoor pool
Free WiFi
Kitchenette
Laundry facilities
Arcade/game room
Refrigerator
Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

Airport: Melbourne Airport (MEL) (100.7 km / 62.6 mi)
Property shuttles: Airport shuttle

Room Amenities

Torquay Tropicana Motel offers 18 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Rooms open to patios. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with digital channels. Accommodations at this 3.5-star motel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Torquay motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

In-room kitchenette
Private patio
Sitting area
Flat-screen television
Digital channels
Refrigerator
Microwave
Coffee maker
Kitchenware
Housekeeping (daily)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Exterior corridor access
Climate control (air conditioning)
Ceiling fan
Ensuite bathroom
Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9 AM.

Nearby Activities

An outdoor pool and a spa tub are on site.

Hotel Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

Check-out by 10 AM

Payment types

Children and extra beds

Children are welcome.
Cribs (infant beds) are not available.

Pet Policy

No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions.

No cots (infant beds) available
No lifts
Debit cards
UnionPay
Staffed front desk
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are not in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitisation practices of any association
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: AUD 15 for adults and AUD 15 for children (approximately)
Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Torquay Tropicana Motel
Torquay Tropicana
Torquay Tropicana Motel Victoria
Torquay Tropicana Motel Motel
Torquay Tropicana Motel Torquay
Torquay Tropicana Motel Motel Torquay

You should know

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
The seasonal pool will open in September and close in May.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

Torquay Tropicana Motel