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4.4 out of 5

"Simple and sufficient for our needs, pleasant staff. " More

By a verified traveller on Sat 18 Jun 2022

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Hotel Description

Torquay Tropicana Motel puts you in the heart of Torquay, within just a 10-minute stroll of Surf World Museum and Torquay Visitor Information Centre. Highlights at this motel include an outdoor swimming pool, and in-room kitchenettes and free WiFi.

Flat-screen TVs with digital channels are featured in all 18 rooms, and you can enjoy patios, sitting areas, and coffee/tea makers. In-room dining is easy with kitchenettes that come equipped with refrigerators and microwaves. Additionally, free bottled water, ceiling fans, and hair dryers are available.

Enjoy the spa tub and pool loungers. Other amenities include free WiFi in public areas and laundry facilities. Each morning continental breakfast is served between 7:30 AM and 9 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 3.5-star Torquay motel, you'll be 9.7 km (6 mi) from Great Otway National Park.

Standard Unit

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$130* Per night/room 18 Jul. - 19 Jul.

Spa Unit

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Unit

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Torquay Tropicana Motel ratings based on 303 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Torquay Tropicana Motel

Everyone (153) Couples (87) Family (63)
5 out of 5
Simple and sufficient for our needs, pleasant staff.

Posted by on 18 Jun. 2022

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5 out of 5
The staff were very friendly and always willing to help, advised me if there was anything I needed to just ask. The room was very clean and suitable for my stay. There was everything you need there for a holiday.

Posted by on 17 May 2022

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5 out of 5
Basic but functional and clean

Posted by on 30 Apr. 2022

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4 out of 5
Great position and easy access was terrific 👍

Posted by on 29 Apr. 2022

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3 out of 5
Great location and rooms are ok. Facilities are ok too. Friendly welcome. Let down Though by lack of Utilities in room. There was a bbq provided for cooking but no dinner plates in room, no forks, couldn’t really eat a meal! Place is very tired. Thought it was very expensive for what it was.

Posted by on 14 Apr. 2022

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Comment from Hotel Management

14 Apr. 2022 by The Management

Hi Amanda, Thanks for the review. We will always try to improve. You could have asked at at reception for additional plates, cutlery, knives, utensils etc etc. We have plenty, but we only out a limited selection in the rooms, based on what our guests usually use in the rooms.

3 out of 5

Posted by on 30 Jan. 2022

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5 out of 5
Was excellent!

Posted by on 25 Dec. 2021

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Comment from Hotel Management

3 Jan. 2022 by Tropicana

Thank you

4 out of 5
Very clean. Close to town

Posted by on 3 Nov. 2021

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Comment from Hotel Management

9 Nov. 2021 by Tropicana

Thank you for your kind review and we are glad you enjoyed your stay with us.

5 out of 5

Posted by on 6 Jul. 2021

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4 out of 5
It was adequate for our stay thankyou

Posted by on 5 Jul. 2021

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Comment from Hotel Management

5 Jul. 2021 by Tropicana

Thank you for your comments. We look forward to your return visit.

About the Torquay Tropicana Motel

Location 2 Grossmans Road, Torquay, VIC 3228

Property Features

Torquay Tropicana Motel offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and an arcade/game room are also featured at the business-friendly Torquay Tropicana Motel. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Torquay motel.

  • 1 floor
  • 18 guestrooms or units
  • 4 buildings
  • Built in 1989
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Torquay Tropicana Motel offers 18 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Rooms open to patios. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with digital channels. Accommodations at this 3.5-star motel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Torquay motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room kitchenette
  • Private patio
  • Sitting area
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9 AM.

Nearby Activities

An outdoor pool and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions.

  • No cots (infant beds) available
  • No lifts
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 15 for adults and AUD 15 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Torquay Tropicana Motel
  • Torquay Tropicana
  • Torquay Tropicana Motel Victoria
  • Torquay Tropicana Motel Motel
  • Torquay Tropicana Motel Torquay
  • Torquay Tropicana Motel Motel Torquay

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in September and close in May.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.