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Torquay Tropicana Motel

3.5-star property
2 Grossmans Road, Torquay, VIC 1800 796 370
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4.3 out of 5
Excellent!
See all 352 wotif Reviews

"Old school motel room. Plenty of room. Microwave and dishes and small fridge were great to have. Shower floors a bit slippery. Good, basic motel stay. ... " More

By a verified traveller on Wed 22 Mar 2023

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Hotel Description

Torquay Tropicana Motel puts you in the heart of Torquay, within just a 10-minute stroll of Surf World Museum and Torquay Visitor Information Centre. Highlights at this motel include an outdoor swimming pool, and in-room kitchenettes and free WiFi.

Enjoy the seasonal outdoor swimming pool and pool loungers. Other amenities include free WiFi in public areas and laundry facilities. Each morning continental breakfast is served between 7:30 AM and 9 AM. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this 3.5-star Torquay motel include Torquay Beach and Torquay Central Farmers Market.

Standard Unit

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$112* Per night/room 27 Mar. - 28 Mar.

Spa Unit

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Unit

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Torquay Tropicana Motel ratings based on 352 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Torquay Tropicana Motel

Everyone (172) Couples (100) Family (75)
4 out of 5
Old school motel room. Plenty of room. Microwave and dishes and small fridge were great to have. Shower floors a bit slippery. Good, basic motel stay.

Posted by on 22 Mar. 2023

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5 out of 5

Posted by on 20 Mar. 2023

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5 out of 5
Right from our arrival the staff made us feel welcome & the location was ideal

Posted by on 15 Mar. 2023

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2 out of 5
Friendly staff but unfortunately the room was not in a reasonable standard. Shower and bathroom was in very poor condition. The rooms are in desperate need of renovations and repairs. I’ll be finding somewhere else next time.

Posted by on 9 Mar. 2023

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4 out of 5
It was clean and the staff were lovely but the room needs some updates

Posted by on 4 Mar. 2023

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5 out of 5
Neat and clean: perhaps, modernise the furniture, freshen up by painting

Posted by on 28 Feb. 2023

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4 out of 5
the swimming pool could have been cleaned out as it was a hot weekend

Posted by on 27 Feb. 2023

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4 out of 5

Posted by on 17 Feb. 2023

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3 out of 5

Posted by on 13 Feb. 2023

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3 out of 5
Very clean, close to town, but quiet. But the air conditioner did not work properly, came on when we pressed on then just turned itself off, no change of the temperature. We then thought we would open the sliding door window on to the terrace, but there was no fly screen door. It was very difficult to sleep.

Posted by on 13 Feb. 2023

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About the Torquay Tropicana Motel

Location 2 Grossmans Road, Torquay, VIC 3228

Property Features

As a guest of Torquay Tropicana Motel, you'll find an outdoor pool, tour/ticket assistance, and barbecue grills. WiFi is free in public spaces. The business-friendly Torquay Tropicana Motel also features an arcade/game room, a garden, and a picnic area. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Torquay motel.

  • 1 floor
  • 18 guestrooms or units
  • 4 buildings
  • Built in 1989
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Torquay Tropicana Motel offers 18 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Rooms open to patios. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with digital channels. Accommodations at this 3.5-star motel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Torquay motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room kitchenette
  • Private patio
  • Sitting area
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9 AM.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions.

  • No cots (infant beds) available
  • No lifts
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 15 for adults and AUD 15 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Torquay Tropicana Motel
  • Torquay Tropicana
  • Torquay Tropicana Motel Victoria
  • Torquay Tropicana Motel Motel
  • Torquay Tropicana Motel Torquay
  • Torquay Tropicana Motel Motel Torquay

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in September and close in May.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.