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4.4 out of 5

"Very clean and comfortable rooms close to shops and the beach. " More

By a verified traveller on Fri 03 Jul 2020

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Hotel Description

Torquay Tropicana Motel puts you in the heart of Torquay, within just a 10-minute stroll of Surf World Museum and Torquay Visitor Information Centre. Highlights at this motel include an outdoor swimming pool, and in-room kitchenettes and free WiFi.

Flat-screen TVs with digital channels are featured in all 18 rooms, and you can enjoy patios, sitting areas, and coffee/tea makers. In-room dining is easy with kitchenettes that come equipped with refrigerators and microwaves. Additionally, free bottled water, ceiling fans, and hair dryers are available.

Enjoy the spa tub and pool loungers. Other amenities include free WiFi in public areas and laundry facilities. Each morning continental breakfast is served between 7:30 AM and 9 AM. There's also the convenience of an airport shuttle.

Places within a 30-minute walk of this 3.5-star Torquay motel include Torquay Central Farmers Market and Front Beach.

Standard Unit

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$103* Per night/room 4 Nov. - 5 Nov.

Spa Unit

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Unit

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Torquay Tropicana Motel ratings based on 302 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Torquay Tropicana Motel

Everyone (153) Couples (88) Family (62)
4 out of 5
Very clean and comfortable rooms close to shops and the beach.

Posted by on 3 Jul. 2020

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1 out of 5
Extremely dated, other peoples dirty clothes still in room, specifically booked a spar room only to find that it didn't work! Heater was close to useless and I had to jam pillows around the door to stop the cold air coming in!

Posted by , from Geelong on 14 Jun. 2020

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Comment from Hotel Management

16 Jun. 2020 by Manager

We are extremely saddened to hear that you did not enjoy your stay with us. Unfortunately we were unaware of the issue with the spa bath at that time. However we did offer you the choice to change rooms. This is no excuse and we wish to apologise for the inconvenience caused and hope you were still able to enjoy the rest of your holiday. All the best.

5 out of 5
Good value with excellent facilities. Convenient location with friendly staff.

Posted by on 23 Mar. 2020

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5 out of 5
Clean and good value

Posted by , from Cape Woolamai on 15 Mar. 2020

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4 out of 5

Posted by on 1 Feb. 2020

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3 out of 5

Posted by on 26 Jan. 2020

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5 out of 5
Love that we got upgraded to a spa room!! We have stayed here several times now and the staff are always lovely and helpful.

Posted by on 11 Nov. 2019

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5 out of 5
Easy check in. Nice staff. Clean comfortable room in quiet convenient location.

Posted by on 10 Nov. 2019

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5 out of 5

Posted by on 24 Oct. 2019

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3 out of 5

Posted by on 7 Oct. 2019

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About the Torquay Tropicana Motel

Location 2 Grossmans Road, Torquay, VIC 3228

Property Features

Torquay Tropicana Motel offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and an arcade/game room are also featured at the business-friendly Torquay Tropicana Motel. Smoking is allowed in designated areas at this 3.5-star Torquay motel.

  • 1 floor
  • 18 guestrooms or units
  • 4 buildings
  • Built in 1989
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Tullamarine Airport (MEL) (100.7 km / 62.6 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Torquay Tropicana Motel offers 18 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Rooms open to patios. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with digital channels. Accommodations at this 3.5-star motel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Torquay motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room kitchenette
  • Private patio
  • Sitting area
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9 AM.

Nearby Activities

An outdoor pool and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Debit cards
  • UnionPay
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 15 for adults and AUD 15 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Torquay Tropicana Motel
  • Torquay Tropicana
  • Torquay Tropicana Motel Victoria
  • Torquay Tropicana Motel Motel
  • Torquay Tropicana Motel Torquay
  • Torquay Tropicana Motel Motel Torquay

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in September and close in May.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.