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4.4 out of 5

"The apartment we stayed in was spacious and well appointed. Floors could do with a steam clean and wifi and Foxtel in the room wouldn't go astray. " More

By a verified traveller on Sat 18 Jan 2020

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One Bedroom Garden View Apartment - 335

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Resort View Apartment - 326

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Resort View Apartment -328

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Three Bedroom Resort View Apartment - 310

Bed Count 1 King Bed Maximum Occupancy 6 Max

Three Bedroom Resort View Apartment - 338

Bed Count 1 King Bed Maximum Occupancy 7 Max

Two Bedroom Apartment -Garden View- Apartment 319

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

A luxury stay in Torquay awaits you at Onshore Torquay. Within a 20-minute stroll, you'll find Front Beach and Torquay Central Farmers Market. Highlights at this beach property include an outdoor swimming pool, an indoor swimming pool, and free self parking.

Each apartment features a TV, an iron/ironing board, and a desk. A microwave and free toiletries are also available.

Enjoy the fitness center, spa tub, and kids' swimming pool as well as access to a playground. Other amenities include free WiFi in public areas, a business center, and barbecue grills.

Sights within a 20-minute walk of this 4.5-star Torquay property include Surf World Museum and Torquay Visitor Information Centre.

Onshore Torquay ratings based on 88 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Onshore Torquay

Everyone (36) Couples (22) Family (30)
4 out of 5
The apartment we stayed in was spacious and well appointed. Floors could do with a steam clean and wifi and Foxtel in the room wouldn't go astray.

Posted by on 18 Jan. 2020

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Comment from Hotel Management

11 Feb. 2020 by Reservations

Thank you for taking the time to write a review. We do value your feedback and have forwarded to Management to look into the matter.

3 out of 5
Great pool but it wasn’t heated at all which was cold for our kids. Size of the 3 bedroom apartment on level 3 was excellent.

Posted by on 12 Jan. 2020

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Comment from Hotel Management

11 Feb. 2020 by Reservations

Thank you for staying with us. We do appreciate the feedback, management are aware of the issue and are looking into getting it rectified. Hope to see you again.

4 out of 5
The room was not cleaned throughout our stay there. The beds were advertised as queen - I’m pretty sure they were double. No room service. Aircon was not working properly in the living. Second bedroom has no aircon.

Posted by on 30 Dec. 2019

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Comment from Hotel Management

6 Jan. 2020 by reservations

Thank you for taking the time to write a review. We do apologize for the inconvenience caused.

5 out of 5
The pool was excellent with plenty of seating. Our garden view room on the third floor had a partial ocean view which was a bonus. The 2 bedroom apartment was very spacious and had everything you could need. The bathrooms were modern, but the rest of the apartment needs renovation. The walls were dirty and the ceiling had holes and cracks in the kitchen and hallway.

Posted by on 26 Dec. 2019

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Comment from Hotel Management

6 Jan. 2020 by Reservations

Thank you for taking the time to write a review. We do appreciate your positive feedback and have forwarded this to the team who will be happy to know that you were satisfied with your stay. We look forward to welcoming you in the future.

4 out of 5

Posted by on 14 Jul. 2019

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4 out of 5

Posted by on 17 Jan. 2019

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5 out of 5
Quiet comfortable and perfectly located Would definitely return

Posted by on 18 Feb. 2018

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3 out of 5

Tired hotel in quiet location

Overall I was disappointed with our stay at the On Shore Torquay given the hotel rating and price of accommodation. 1. Maybe I didn’t read the fine print in the advertisements but I did not realise that On Shore was actually the 3rd level of the Wyndham Hotel, not a stand-alone resort. The implication of this was that instead of sharing the recreation facilities with 16 other apartments, the facilities needed to stretch to service the hotel clientele as well. 2. Cleanliness of the hotel in general (corridors/ lifts) and our apartment was not great. In our apartment the glass was dirty inside and out, some of the blinds were ripped, carpet was not thoroughly vacuumed - I needed to clean stains off the kitchen benches and vacuum the carpet before settling in. 3. WiFi?? The ads stated the hotel provided free WiFi but they didn’t add that it was only accessible in public areas around the resort - not in the rooms. Not really acceptable for 2018! 4. Verandah/patio Our apartment opened onto a long verandah but surprisingly the verandah was surfaced with loose fine gravel which was neither practical or comfortable to walk on and carried into the apartment every time someone ventured outside. 5. Disappointingly there was no coffee shop/ kiosk on site. Overall I think this resort has great potential but seems to have lost its way.

Posted by , from Ascot Vale on 14 Jan. 2018

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4 out of 5

Funny story!

Stayed at the hotel for 3 days... the staff were excellent & very accomodating. When we checked into our room as you do you lay on the bed & open the cupboards to see what’s been provided. Well... some poor girl must have left in a hurry as there was a bra in the bathroom cupboard which didn’t faze us as I’ve probably done the same thing... that’s night getting ready for bed (by the way most comfortable bed & pillows) there was a GIANT spider on the wall!! Luckily being female I had my trusty hairspray & as it fell on the floor well you know how the rest goes ;) Overall great facilities & beach across the road I will definetly be staying there again.

Posted by , from Melbourne on 28 Dec. 2017

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5 out of 5

First time in Torquay

Pros: The facilities there were - pool, day spa, table tennis, gym.
Very nice place to stay! Next time I would stay in one of the hotels rooms though (not a private owned apartment). Pools were awesome, customer service was delightful and very helpful, area great for walks and so close to the beach! Day spa at resort was great. Good, secure parking and easy access to lifts. Close to shops and restaurants.

Posted by on 13 Dec. 2017

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Property Features

Onshore Torquay offers its guests an indoor pool, an outdoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. You'll find a business center on site. There are 6 meeting rooms available. A children's pool, barbecue grills, and a grocery/convenience store are also featured at the luxury Onshore Torquay. Free self parking is available. This 4.5-star Torquay apartment is smoke free.

  • 17 guestrooms or units
  • Business facilities
  • Convenience store
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Playground on site
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Tullamarine Airport (MEL) (101.8 km / 63.3 mi)
  • Parking: Free self parking

Room Amenities

Onshore Torquay offers 17 air-conditioned accommodations with irons/ironing boards. Bathrooms include shower/tub combinations and complimentary toiletries.

  • Separate bedroom
  • Television
  • Microwave
  • Shower and tub combination
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open during the following times:

  • Sunday - Thursday: 7 AM - 9 PM
  • Friday - Saturday: 7 AM - 11 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-in for this property is based at the reception of Wyndham Resort Torquay, also located at 100 The Esplanade.

This property's front desk is open during the following times:

  • Sunday - Thursday: 7 AM - 9 PM
  • Friday - Saturday: 7 AM - 11 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are allowed
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Onshore Torquay Apartment
  • Onshore Apartment
  • Onshore Torquay
  • Onshore Torquay Torquay
  • Onshore Torquay Apartment
  • Onshore Torquay Apartment Torquay
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.