At The Sands Torquay, you'll be 0.1 km (0.1 mi) from Torquay Sands Golf Club and 9.7 km (6 mi) from Bellbrae Estate Winery. Highlights at this hotel include a golf course, a restaurant, and an indoor swimming pool.
Shirley's is the hotel's own bar. Enjoy the gym and outdoor tennis court as well as access to golf lessons and a driving range. Added amenities include a coffee shop/cafe and laundry facilities. Each morning continental breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities including food and water bowls and litter boxes. There's also the convenience of free self parking.
Sights within a 20-minute drive of this 4-star Torquay hotel include Geelong Waurn Ponds Campus and Bell's Beach.
The Sands Torquay ratings based on 11 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for The Sands Torquay
Everyone (4)Couples (5)Family (2)
2 out of 5
Hotel asked for a $250 pre authorisation deposit, an that it won’t be coming out of my account, an I am still waiting for it to be returned to me. Limited menu at venue dinning, surrounding area is expensive for minimum food, McDonald’s was a better option.
Posted by Johnathan on 5 Jun. 2022
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4 out of 5
Very clean rooms & friendly staff
Posted by Jeanette on 19 Apr. 2022
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5 out of 5
Noice
Posted by farzad, from melbourne on 18 Apr. 2022
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4 out of 5
Very clean and tidy, relaxing atmosphere, 24 reception service, pool and gym
Posted by Elena on 3 Apr. 2022
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Comment from Hotel Management
7 Apr. 2022
by John and The Sands Team
Dear Elena
Thank you for your positive feedback, we are happy that you enjoyed your time with us and look forward to hosting you again soon. Kind regards
4 out of 5
Posted by Christine on 15 Mar. 2022
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4 out of 5
Lovely staff
Posted by RICK on 9 Mar. 2022
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Comment from Hotel Management
7 Apr. 2022
by John and The Sands Team
Dear Rick
Thank you for your feedback, I'm happy to hear that the team looked after you. Looking forward to seeing you again soon. Kind regards
3 out of 5
Mould on the shower floor. Dripping tap in the bathroom. Poor breakfast menu.
Posted by Colin on 6 Mar. 2022
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Comment from Hotel Management
7 Apr. 2022
by John and The Sands Team
Dear Colin
Thank you for bringing the bathroom issues and to my attention. I will certainly pass these on to the housekeeping team. We are in the process of reviewing our menu offerings and trust the choices will be more to your liking when you have opportunity to visit us again. Kind regards
5 out of 5
Excellent on every way.
Posted by Britt on 5 Mar. 2022
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Comment from Hotel Management
7 Apr. 2022
by John and The Sands Team
Dear Britt
Happy to hear that you enjoyed your time with us and look forward to hosting you again soon. Kind regards
4 out of 5
There was no room service . The morning we were leaving the smoke alarm had gone off in another room. Very noisy in the early morning , kids running up and down .
No spa . Wasn’t told when l asked over the phone l had to leave my credit card details in case we left damage in the room another $250
Probably wouldn’t stay again very expensive $375 a night with no real extras but a single bed to sleep in , booked. Twin share room
Posted by Allyson on 28 Feb. 2022
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Comment from Hotel Management
7 Apr. 2022
by John and The Sands Team
Dear Allyson
Thank you for your feedback. I'm sorry to hear of the disturbance you experienced with the smoke alarm and the children running in the passage - I understand that it is not the the ideal start to the day when you get away to relax. Unfortunately our food and beverage services have been limited since the re-opening, however we hope to have room service up and running again soon. I am happy to advise that we also have plans to open an in-house spa in the not too distant future. Kind regards
The Sands Torquay offers its guests a golf course, an outdoor tennis court, and an indoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A fitness center, a terrace, and a garden are also featured at the business-friendly The Sands Torquay. Self parking is free. This 4-star Torquay hotel is smoke free.
112 guestrooms or units
3 levels
Breakfast available (surcharge)
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Terrace
Garden
No smoking on site
Bar or lounge
Coffee shop
Dining venue
Family Friendly Amenities
Number of indoor pools - 1
Free WiFi
Outdoor tennis courts - 1
Laundry facilities
Internet
Available in all rooms:
Free WiFi
, Wireless internet access
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
The Sands Torquay offers 112 air-conditioned accommodations with minibars and safes. 65-inch Smart televisions come with premium cable channels. This Torquay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and change of bedsheets can be requested.
Minibar
Smart television
Cable channels
Premium channels
Electric kettle
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer
Safe
Telephone
Iron and ironing board
Desk
Air conditioning
Connecting rooms available
Free tea bags/instant coffee
Wardrobe or closet
Change of bedsheets (on request)
Desk chair
Food & Drink
For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 11:00 AM.
Bunker - Onsite café.
Shirley's - Onsite bar. Open daily.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination.
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10:00 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 90.0 per night.
Cribs (infant beds) are not available.
Pet Policy
Pets are welcome and stay free
Only dogs are allowed
Maximum 1 per room (weight limit: 40 lbs)
Food and water bowls and litter boxes are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. At check-in, guests must provide a record of full COVID-19 vaccination. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
No cots (infant beds) available
No lifts
Pets allowed in specific rooms only
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Pets allowed (no fees)
Guests will receive an email with special check-in instructions
Staffed front desk
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Reservation is not required for facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety
Property follows sanitisation practices of COVID-19 Guidelines (CDC)
Guests must provide health documentation
Guests must provide proof of COVID-19 vaccination
Property does not offer on-site COVID-19 testing
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: AUD 30 for adults and AUD 30 for children (approximately)
Late check-out fee: AUD 60 (subject to availability)
Rollaway bed fee: AUD 90.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
The Sands Torquay Hotel
The Sands Torquay Torquay
The Sands Torquay Hotel Torquay
You should know
Pool access available from 6:00 AM to 9:00 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
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Frequently Asked Questions
The Sands Torquay offers free cancellation on select room rates. Check out the cancellation policy for more info.
The Sands Torquay requires guests to provide COVID-related documentation at check-in, uses enhanced cleaning measures, and ensures social distancing. Sanitization practices of COVID-19 Guidelines (CDC) are followed.
Yep, The Sands Torquay has a free self car park.
Yep, The Sands Torquay is a short 5-minute walk from Torquay Beach.
The Sands Torquay has an indoor pool. The pool is open 6:00 AM to 9:00 PM.
Sure does, continental breakfast is on offer daily between 7:00 AM and 11:00 AM.
No, The Sands Torquay does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant.
Check-in begins at 2:00 PM. Check-out time is 10:00 AM.
Dogs are welcome at The Sands Torquay, with food and water bowls and litter trays on offer. Just so you know, there's a limit of one pet per room, with a maximum weight of up to 18 kg per pet.
Yep, The Sands Torquay has an 18-hole golf course. A golf driving range, golf lessons, golf carts and a golf pro shop are also available.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
