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4.5 out of 5

"Service from Darren was amazing. Young man with beard was extremely rude and we changed our dinner reservation because of him. TV didn’t work and fac ... " More

By a verified traveller on Sat 27 Aug 2022

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Hotel Description

A luxury stay in Hepburn Springs awaits you at Hotel Bellinzona. Within a 5-minute stroll you'll find Portal 108 and Hepburn Bathhouse & Spa within a 15-minute walk. Highlights at this boutique hotel include an indoor swimming pool, free self parking, and a bar/lounge.

The restaurant, The Virgin, is open for breakfast, brunch, lunch, and dinner. The Lobby Bar is the hotel's own bar. Business amenities include a conference center and a business center. Other amenities include free WiFi in public areas, a sauna, and a coffee shop/cafe. Each morning local cuisine breakfast is served between 7:00 AM and 1:00 PM.

Places within a 15-minute walk of this 4.5-star Hepburn Springs hotel include Hepburn Mineral Springs Reserve and Hepburn Springs Golf Course.

The Loft

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$235* Per night/room 15 Dec. - 16 Dec.

The Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Loft

Bed Count 2 King Beds Maximum Occupancy 4 Max

Hotel Bellinzona ratings based on 574 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Bellinzona

Everyone (232) Couples (288) Family (53)
5 out of 5

Posted by on 29 Aug. 2022

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5 out of 5
Service from Darren was amazing. Young man with beard was extremely rude and we changed our dinner reservation because of him. TV didn’t work and facilities old when based on price paid.

Posted by on 27 Aug. 2022

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Comment from Hotel Management

12 Oct. 2022 by Nicole

Hello Matt,Thank you for your comprehensive and thoughtful review. We are delighted that you enjoyed your stay experience with us and your interactions with our wonderful team member Darren. We were dismayed to read of your other experience and have referred your comments on to the Manager of the department.We very much look forward to welcoming you back to the property again one day.Best wishes and safe travels.NicoleGuest Experience Manager

5 out of 5
Has a great warm feel

Posted by on 8 Aug. 2022

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Comment from Hotel Management

11 Aug. 2022 by Nicole

Hello Joe, it was such a pleasure to read your kind words and lovely review. We are delighted that you enjoyed your stay experience with us and we hope to have the pleasure of welcoming you back to the Hotel again soon. Kind regards, Nicole Guest Experience Manager

4 out of 5
Restaurant and lobby bar were not always open. No breakfast was available on the Monday as the restaurant was closed.

Posted by on 10 May 2022

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Comment from Hotel Management

15 May 2022 by Nicole

Hello George, thank you for taking the time to leave a review. It was our pleasure to have you stay with us. Thank you also for your invaluable feedback regarding the restaurant closures. Regrettably, similar to the industry in general, we are experiencing staff shortages and Covid impacts on staff availability at this time. We regret that this impacted your experience in terms of the restaurant and we hope you enjoyed the remainder of your stay. Warm regards, Nicole Hotel Bellinzona Guest Experience Manager

4 out of 5
Noisy airconditioner and pump outside room 108

Posted by on 26 Apr. 2022

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Comment from Hotel Management

5 May 2022 by Nicole

Hello Richard, Thank you for taking the time to leave your review. We are delighted that you enjoyed your stay with us and we very much appreciate the invaluable feedback regarding the pump noise and will notify our maintenance team immediately. We hope to welcome you back again to the hotel in the future and in the interim, safe travels and our best wishes. Kind regards, Nicole Hotel Bellinzona Guest Experience Manager

2 out of 5
The balcony room was disappointing. It was small and looked out onto the road from ground floor. I expected a private balcony with a view. The room was expensive for what we got. The food at the restaurant was also very disappointing, below standard, and also expensive for what we received. The restaurant service was below par as well. It is a beautiful hotel with wonderful facilities but overall I was disappointed.

Posted by on 28 Mar. 2022

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Comment from Hotel Management

5 May 2022 by Nicole

Hello Lawrence, Thank you for taking the time to leave such a comprehensive and thoughtful review. We very much appreciate your feedback, as it provides us with the opportunity to refer it on to the appropriate department to improve our guest experience. I am dismayed to read your comments regarding your stay and invite you to contact myself directly at the Hotel to expand on your comments. The experience of our valued guests is of the utmost importance to us and I look forward to hearing from you. Warm regards, Nicole Hotel Bellinzona Guest Experience Manager

2 out of 5

Posted by on 12 Jan. 2022

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3 out of 5

Posted by on 9 Jan. 2022

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4 out of 5
Quiet, lovely rooms, setting. In room bar facilities paltry. not even a biscuit to have with the thimble sized tea cups. bar service ?? How can the same two drinks vary in price by $32 from one day to the next??

Posted by on 4 Jan. 2022

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5 out of 5
Lovely boutique hotel with gorgeous gardens and rooms. It was great to have a café and bar on site. We really loved breakfast in the garden of the cafe and drinks on the deck late afternoon. The staff were friendly and efficient. There was an indoor pool with spa but we didn’t use as we had booked in to Hepburn Bathhouse which was only a few hundred meters away. Very relaxing time away.

Posted by on 29 Dec. 2021

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Property Features

Hotel Bellinzona offers its guests an indoor pool and a sauna. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Hotel Bellinzona. Self parking is free. A complete renovation of Hotel Bellinzona was completed in August 2020. This 4.5-star Hepburn Springs hotel is smoke free.

  • 43 guestrooms or units
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Daylesford Station (3.8 km / 2.4 mi)
  • Parking: Free self parking

Room Amenities

Hotel Bellinzona offers 43 accommodations with bathrobes and designer toiletries. Televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. This Hepburn Springs hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Digital channels
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Climate control (air conditioning)
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 7:00 AM to 1:00 PM.

The Virgin - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

The Lobby Bar - Onsite bar. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.

  • No rollaway/extra beds available
  • No lifts
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 16
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 1
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 20 and AUD 35 per person (approximately)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bellinzona Grange Country Retreat House Hepburn Springs
  • Bellinzona Grange Country Retreat House
  • Bellinzona Grange Country Retreat Hepburn Springs
  • Bellinzona Resort Cellar Door Dining Hepburn Springs
  • Bellinzona Resort Cellar Door Dining
  • Bellinzona Cellar Door Dining Hepburn Springs
  • Bellinzona Cellar Door Dining
  • Bellinzona Resort
  • Hotel Bellinzona Hotel
  • Hotel Bellinzona Hepburn Springs
  • Bellinzona Resort Cellar Door Dining
  • Hotel Bellinzona Hotel Hepburn Springs

You should know

  • Pool access available from 7:00 AM to 9 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.