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4.5 out of 5

"Beautiful grounds and unique decor. Clean. Lovely staff. Does need some maintenance around spa area. Family loft second room has a skylight only witho ... " More

By a verified traveller on Tue 31 Jan 2023

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Hotel Description

A luxury stay in Hepburn Springs awaits you at Hotel Bellinzona. Within a 5-minute stroll you'll find Portal 108 and Hepburn Bathhouse & Spa within a 15-minute walk. Highlights at this boutique hotel include an indoor swimming pool, free self parking, and a bar/lounge.

The restaurant, The Virgin, is open for breakfast, brunch, lunch, and dinner. The Lobby Bar is the hotel's own bar. Business amenities include a conference center and a business center. Other amenities include free WiFi in public areas, a sauna, and a coffee shop/cafe. Each morning local cuisine breakfast is served between 7:00 AM and 1:00 PM.

Places within a 15-minute walk of this 4.5-star Hepburn Springs hotel include Hepburn Mineral Springs Reserve and Hepburn Springs Golf Course.

The Loft

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$218* Per night/room 2 Apr. - 3 Apr.

The Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Loft

Bed Count 2 King Beds Maximum Occupancy 4 Max

Hotel Bellinzona ratings based on 580 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Bellinzona

Everyone (236) Couples (289) Family (54)
4 out of 5
Beautiful grounds and unique decor. Clean. Lovely staff. Does need some maintenance around spa area. Family loft second room has a skylight only without shutter so room was not dark for sleeping and morning sun woke us early. Wouldn’t be hard to put a remote blind or shutter in.

Posted by on 31 Jan. 2023

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Comment from Hotel Management

1 Feb. 2023 by Abhi

Greeting Sean,It was such a pleasure to read your kind words and lovely review. We will make sure to pass on your review to our wonderful team. We have also have passed on your comments in regards to the skylight not having a blind. We apologise for any inconvenience this may have caused. We hope to have the pleasure of welcoming you back to the property one day soon.We look forward to welcoming you back again soon.Kind Regards,Hotel Bellinzona

3 out of 5
Although the property was renovated in 2020 there are already a few maintenance issues that need attention. The lobby bar was never open during our stay, the only option available in the evening was The Virgin Restaurant downstairs.

Posted by on 7 Jan. 2023

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Comment from Hotel Management

30 Jan. 2023 by Abhi

Greetings David,Thank you for your valuable feedback. Our apologies for the shortfalls in meeting your expectations, please know it was not our intention. Due to staff shortage affect the hospitality industry we unfortunately have to make the heat breaking call to shut the lobby bar sometimes. We hope to have the pleasure of welcoming you back to the property one day soon.Kind regards,AbhiAssistant Front Office Manager

4 out of 5

Posted by on 27 Nov. 2022

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5 out of 5

Posted by on 24 Nov. 2022

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5 out of 5

Posted by on 21 Oct. 2022

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Comment from Hotel Management

30 Jan. 2023 by Abhi

Greetings Will, We are so delighted that you enjoyed your stay and experience at Hotel Bellinzona. We hope to have the pleasure of welcoming you back to the property one day soon.Kind regards,AbhiAssistant Front Office Manager

5 out of 5

Posted by on 13 Sep. 2022

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Comment from Hotel Management

30 Jan. 2023 by Abhi

Good Afternoon Geoffrey, We are so delighted that you enjoyed your stay and experience with us. We hope to have the pleasure of welcoming you back to the property one day soon.Kind regards,AbhiAssistant Front Office Manager

5 out of 5

Posted by on 29 Aug. 2022

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5 out of 5
Service from Darren was amazing. Young man with beard was extremely rude and we changed our dinner reservation because of him. TV didn’t work and facilities old when based on price paid.

Posted by on 27 Aug. 2022

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Comment from Hotel Management

12 Oct. 2022 by Nicole

Hello Matt,Thank you for your comprehensive and thoughtful review. We are delighted that you enjoyed your stay experience with us and your interactions with our wonderful team member Darren. We were dismayed to read of your other experience and have referred your comments on to the Manager of the department.We very much look forward to welcoming you back to the property again one day.Best wishes and safe travels.NicoleGuest Experience Manager

5 out of 5
Has a great warm feel

Posted by on 8 Aug. 2022

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Comment from Hotel Management

11 Aug. 2022 by Nicole

Hello Joe, it was such a pleasure to read your kind words and lovely review. We are delighted that you enjoyed your stay experience with us and we hope to have the pleasure of welcoming you back to the Hotel again soon. Kind regards, Nicole Guest Experience Manager

4 out of 5
Restaurant and lobby bar were not always open. No breakfast was available on the Monday as the restaurant was closed.

Posted by on 10 May 2022

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Comment from Hotel Management

15 May 2022 by Nicole

Hello George, thank you for taking the time to leave a review. It was our pleasure to have you stay with us. Thank you also for your invaluable feedback regarding the restaurant closures. Regrettably, similar to the industry in general, we are experiencing staff shortages and Covid impacts on staff availability at this time. We regret that this impacted your experience in terms of the restaurant and we hope you enjoyed the remainder of your stay. Warm regards, Nicole Hotel Bellinzona Guest Experience Manager

Property Features

Hotel Bellinzona offers its guests an indoor pool and a sauna. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Hotel Bellinzona. Self parking is free. A complete renovation of Hotel Bellinzona was completed in August 2020. This 4.5-star Hepburn Springs hotel is smoke free.

  • 43 guestrooms or units
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Daylesford Station (3.8 km / 2.4 mi)
  • Parking: Free self parking

Room Amenities

Hotel Bellinzona offers 43 accommodations with bathrobes and designer toiletries. Televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. This Hepburn Springs hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Digital channels
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Climate control (air conditioning)
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 7:00 AM to 1:00 PM.

The Virgin - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

The Lobby Bar - Onsite bar. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.

  • No rollaway/extra beds available
  • No lifts
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 16
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 1
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately AUD 20–35 per person
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bellinzona Grange Country Retreat House Hepburn Springs
  • Bellinzona Grange Country Retreat House
  • Bellinzona Grange Country Retreat Hepburn Springs
  • Bellinzona Resort Cellar Door Dining Hepburn Springs
  • Bellinzona Resort Cellar Door Dining
  • Bellinzona Cellar Door Dining Hepburn Springs
  • Bellinzona Cellar Door Dining
  • Bellinzona Resort
  • Hotel Bellinzona Hotel
  • Hotel Bellinzona Hepburn Springs
  • Bellinzona Resort Cellar Door Dining
  • Hotel Bellinzona Hotel Hepburn Springs

You should know

  • Pool access available from 7:00 AM to 9 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.