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3.8 out of 5

"The couch look like it’s had a life but beside that not bad " More

By a verified traveller on Mon 12 Feb 2024

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Hotel Description

A luxury stay in the heart of Hepburn Springs awaits you at Hepburn Spa Retreat. You'll be within steps of Hepburn Bathhouse & Spa and within a short 5-minute stroll of Hepburn Mineral Springs Reserve. Highlights at this hotel include a full-service spa, an indoor swimming pool, and in-room kitchens.

A day of pampering can include hot stone massages, prenatal massages, and detox wraps. Added amenities include a Turkish bath/hammam and a snack bar/deli. There's also the convenience of free self parking.

With a stay at this 5-star Hepburn Springs hotel, you'll be 1.3 km (0.8 mi) from Hepburn Springs Golf Course and 4.8 km (3 mi) from Lake Daylesford.

King Retreat Villa

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$330* Per night/room 27 Mar. - 28 Mar.

King or Twin Retreat Villa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Wellness Villa (Optional Twin)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Wellness Villa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hepburn Spa Retreat ratings based on 27 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hepburn Spa Retreat

Everyone (10) Couples (14) Family (3)
4 out of 5

Posted by on 8 Mar. 2024

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4 out of 5
The couch look like it’s had a life but beside that not bad

Posted by on 12 Feb. 2024

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1 out of 5
The price for the room should include access to pool shouldn't have to pay $58 each for an hour and half visit. Not many staff. Very loud neighbours thumping above us all night.

Posted by on 25 Jan. 2024

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4 out of 5
There was reception in the resort, you had to go to the Spa Mineral side, and then no information about how to contact anyone for after hours assistance. Housekeeping items were low. No steak knives, no tissues, lights above beds hanging a bit loosely. Needs some maintenance. Not walkable to anywhere except the mineral spa pool.

Posted by on 11 Nov. 2023

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5 out of 5
What a lovely place to stay so peaceful and quiet very close to the bathing house and a easy drive to Daylesford, plenty of places to eat and some nice walks too.

Posted by on 15 Oct. 2023

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5 out of 5
The retreat was perfect. It had everything we needed for a lovely get away, even a welcome basket which was greatly appreciated and walking distance to the mineral springs. Would highly recommend !!!!

Posted by on 2 Oct. 2023

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5 out of 5
I loved the tranquility of the area. The room was very space ,luxurious and extremely well appointed. I would definitely recommend it for a couple and I would come back.

Posted by on 21 Sep. 2023

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5 out of 5
Loved the retreat, awesome spa, super comfy king bed and lovely warm fire. Will definitely return. Thank you

Posted by on 10 Apr. 2023

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5 out of 5
The villa was lovely, and located very close to all of the sights that my partner and I were there to enjoy. The only downside was that despite the welcome book stating there was access to Foxtel, there didn't appear to be a remote available for this purpose. There also was no aerial connected to the TV in the bed area. We had a somewhat uncomfortable experience with the amount of flies that gained access to the villa, however were very grateful for the can of Raid included with the room. Overall we had a lovely weekend and would be happy to stay here again.

Posted by on 4 Apr. 2023

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5 out of 5

Posted by on 29 Sep. 2021

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Property Features

There's a snack bar/deli on site. Hepburn Spa Retreat offers its guests a full-service spa and an indoor pool. The luxury Hepburn Spa Retreat also features a terrace, a garden, and a hair salon. Free self parking is available. Smoking is allowed in designated areas at this 5-star Hepburn Springs hotel.

  • 10 guestrooms or units
  • 2 levels
  • Built in 2013
  • Deli
  • Front desk (limited hours)
  • Terrace
  • Garden
  • Beauty salon
  • Smoking in designated areas

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Wireless internet access

Parking

Free self parking

Transport

  • Train station: Daylesford Station (4.8 km / 3 mi)
  • Parking: Free self parking

Room Amenities

Hepburn Spa Retreat offers 10 air-conditioned accommodations with indoor private spa tubs and fireplaces. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Beds feature Egyptian cotton sheets and premium bedding. Accommodations at this 5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 32-inch flat-screen televisions come with digital channels. Additionally, rooms include minibars and coffee/tea makers.

  • Private indoor hot tub
  • In-room kitchen
  • Fireplace
  • Private balcony
  • Sitting area
  • Minibar
  • Flat-screen television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Separate shower and tub
  • Hair dryer
  • Bathrobes
  • Slippers
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Massages
  • Hot stone massage
  • Prenatal massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open daily from 10:00 AM - 6:00 PM. The check-in location differs from the property location. Check-in location: [Hepburn Bathhouse & Spa reception]. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 10:00 AM - 6:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Hepburn Bathhouse & Spa reception
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Debit cards
  • Staffed front desk
  • Security system
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Reservation might be required for some facilities on site

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 75

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hepburn Spa Retreat Hotel Hepburn Springs
  • Hepburn Spa Retreat Hotel
  • Hepburn Spa Retreat Hepburn Springs
  • Hepburn Spa Retreat
  • Hepburn Spa Retreat Hotel
  • Hepburn Spa Retreat Hepburn Springs
  • Hepburn Spa Retreat Hotel Hepburn Springs

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.