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4.7 out of 5

"Loved the bush setting. Couple of negatives, daddy long leg spiders on the kitchen/dining ceiling, spa bath plug leaked water and bath took a long tim ... " More

By a verified traveller on Thu 03 Mar 2022

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Hotel Description

A luxury stay in Hepburn Springs awaits you at Hepburn at Hepburn. Within steps you'll find Hepburn Regional Park and Hepburn Bathhouse & Spa within a 10-minute stroll. Highlights at this resort include free self parking, and in-room kitchenettes and free WiFi.

Flat-screen TVs with satellite channels are featured in all 14 soundproofed rooms, and you can enjoy balconies, separate bathtubs and showers, and coffee/tea makers. In-room dining is easy with kitchenettes that come equipped with microwaves, stovetops, and dishwashers. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include jetted tubs and bathrobes. Additionally, down comforters, free bottled water, and Netflix are available.

This business-friendly resort offers free WiFi in public areas, a terrace, and a garden. Added amenities include express check-out.

Sights within a 20-minute walk of this 5-star Hepburn Springs resort include Hepburn Mineral Springs Reserve and Hepburn Springs Golf Course.

Hepburn Villa

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$323* Per night/room 2 Jun. - 3 Jun.

Hepburn at Hepburn ratings based on 126 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hepburn at Hepburn

Everyone (38) Couples (84) Family (4)
5 out of 5
Loved the bush setting. Couple of negatives, daddy long leg spiders on the kitchen/dining ceiling, spa bath plug leaked water and bath took a long time to fill. This was Villa 6. Other than that very nice place to stay.

Posted by on 3 Mar. 2022

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Comment from Hotel Management

4 Mar. 2022 by Hepburn at Hepburn

Hi Trevor, thanks so much for your great review! We're so happy that you loved the bush setting in our quiet little valley. All villas are thoroughly cleaned before each arrival, however given we are in a bush setting, it is possible that a daddy long legs can enter the villa. Thanks for the feedback on the spa, the plugs over time can develop some wear and tear and need to be replaced...we have have had maintenance attend to that. Kind regards, Hepburn at Hepburn.

5 out of 5
This accommodation was beyond our expectations. Everything was 5 star and beyond. The contactless checkin was perfect. This is the first time that The web did not Do the property justice. It was the best accommodation we’ve stayed in and we’ve stayed in a lot of places.

Posted by on 16 Jan. 2022

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Comment from Hotel Management

17 Jan. 2022 by Hepburn at Hepburn

Hi Anne-Maree, thanks so much for your wonderful review! We're thrilled that you loved your stay in our beautiful villas, and the contactless check in, and that it exceeded your expectations. We'd love to welcome you back any time. Kind regards, Hepburn at Hepburn.

4 out of 5
The villa was self contained with everything you need. The lighting was limited in the bedroom bathroom and lounge areas

Posted by on 5 Dec. 2021

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Comment from Hotel Management

5 Dec. 2021 by Hepburn at Hepburn

Hi Robyn, thanks for your review, we're happy that the villa had everything you needed. The lighting was designed by award winning architect David Edelman to reflect the ambience of the villa. Kind regards, Hepburn at Hepburn.

5 out of 5
Forest View and bathroom were great.

Posted by on 17 Oct. 2021

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Comment from Hotel Management

18 Oct. 2021 by Hepburn at Hepburn

Hi Mark, thanks so much for your great review! We're so happy that you loved the forest view and the bathroom. Kind regards, Hepburn at Hepburn.

4 out of 5
We thoroughly enjoyed our stay. Accommodation and location were great. Loved the conveniences

Posted by on 6 May 2021

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Comment from Hotel Management

7 May 2021 by Hepburn at Hepburn

Hi there, thanks so much for your review! We're delighted that you thoroughly enjoyed your stay, the location and conveniences. Kind regards, Hepburn at Hepburn.

5 out of 5

Posted by on 27 Apr. 2021

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Comment from Hotel Management

11 May 2021 by Hepburn at Hepburn

Hi there, thanks so much for your great review! Kind regards, Hepburn at Hepburn.

4 out of 5
Lovely bush setting and well appointed villa.

Posted by on 21 Apr. 2021

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Comment from Hotel Management

26 Apr. 2021 by Hepburn at Hepburn

Hi there, thanks so much for your review! We're really happy that you enjoyed our lovely bush setting and well appointed villa. Kind regards, Hepburn at Hepburn.

5 out of 5

Posted by on 20 Feb. 2021

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Comment from Hotel Management

3 Mar. 2021 by Hepburn at Hepburn

Hi there, thanks for your review, we appreciate it! Kind regards, Hepburn at Hepburn.

5 out of 5

Posted by on 24 Sep. 2020

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Comment from Hotel Management

30 Sep. 2020 by Jamie, Management Team

Thanks for your great review! We hope to see you again soon :)

5 out of 5
What a fantastic place to stay .luxury at its best great location

Posted by , from Torquay on 26 Jul. 2020

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Comment from Hotel Management

6 Aug. 2020 by Jamie, Management Team

Hi Geoff, we're so happy you enjoyed your stay with us. We also love the peaceful location in the valley!

Property Features

As a guest of Hepburn at Hepburn, you'll find a terrace, a garden, and express check-out. WiFi is free in public spaces. Self parking is free. This 5-star Hepburn Springs resort is smoke free.

  • 14 guestrooms or units
  • Built in 2010
  • Front desk (limited hours)
  • Express check-out
  • Terrace
  • Garden
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Daylesford Station (5.1 km / 3.2 mi)
  • Parking: Free self parking

Room Amenities

Hepburn at Hepburn offers 14 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. Accommodations at this 5-star resort have kitchenettes with stovetops, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 42-inch flat-screen televisions come with satellite channels and Netflix. Additionally, rooms include hair dryers and irons/ironing boards.

  • In-room kitchenette
  • Private balcony
  • Pillowtop beds
  • Jetted tub
  • Flat-screen television
  • Satellite channels
  • Netflix
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Separate shower and tub
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open daily from 11:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 7 days prior to check-in.

The front desk at this property is open daily from 11:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received their complete COVID-19 vaccination at least 7 days prior to check-in.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 16
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 7
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hepburn Hepburn Hotel
  • Hepburn Hepburn Hotel Hepburn Springs
  • Hepburn Hepburn Resort Hepburn Springs
  • Hepburn Hepburn Hepburn Springs
  • Hepburn Hepburn Hepburn Sprin
  • Hepburn at Hepburn Resort
  • Hepburn at Hepburn Hepburn Springs
  • Hepburn at Hepburn Resort Hepburn Springs

You should know

  • Children 18 years old and younger aren't allowed at this property.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.