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4.2 out of 5

"Wonderful apartment " More

By a verified traveller on Thu 30 Jun 2022

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Hotel Description

At Hepburn Escape Villa you'll be within steps of Hepburn Regional Park and Hepburn Bathhouse & Spa. Highlights at this vacation home include a full-service spa, and in-room kitchens and indoor private spa tubs.

All 14 homes feature washers/dryers, fireplaces, and furnished balconies. Kitchens come equipped with refrigerators, microwaves, and stovetops, and minibars provide refreshments. You'll find nice touches like jetted tubs, rainfall showerheads, and free toiletries to enhance your stay. Living rooms, flat-screen TVs, and separate bathtubs and showers are also available.

A relaxing visit to Hepburn Bathhouse & Spa can include deep-tissue massages, hot stone massages, and detox wraps along with access to the hot springs/mineral springs and mud bath. Enjoy the Turkish bath/hammam and spa tub. Additionally, you'll find a terrace, a garden, and tour/ticket assistance. There's also the convenience of free self parking.

Places within a short walk of this 4-star Hepburn Springs vacation home include Hepburn Mineral Springs Reserve and within a 20-minute walk you'll find Hepburn Springs Golf Course.

Luxury Villa, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$365* Per night/room 14 Jul. - 15 Jul.

Luxury Villa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Double Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hepburn Escape Villa ratings based on 14 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hepburn Escape Villa

Everyone (4) Couples (8) Family (2)
5 out of 5
Wonderful apartment

Posted by on 30 Jun. 2022

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5 out of 5
Really luxurious property. Would be nice to have a bar fridge with snacks and water to purchase.

Posted by on 7 Jun. 2022

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Comment from Hotel Management

27 Jun. 2022 by KT

Thank you for your review, we are glad that you enjoyed your stay. We are actually implementing a minibar this week. Safe travels and I hope we see you again soon. Kind regards, Hepburn Bathhouse and Spa

4 out of 5
Fantastic place to stay but had issues with Netflix, aircon, and tv

Posted by on 21 Mar. 2022

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5 out of 5

Posted by on 3 Mar. 2022

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2 out of 5
The property was advertised as a 4 star property with loads of features. But on arrival, 1. Netflix was not working and could not be fixed for the duration of our stay. 2. The oven was not working and there was no microwave available. 3. There was no coffee machine even one was advertised. 4. The floor was dirty and didn't look like it was even cleaned. 5. One of the towels provided had multiple stains on it. 6. When help was asked for through the contact no. provided, they were very hard to contact. When contacted, they said they would send someone to have a look but no one came. When we finally went to the reception at the bathhouse, Cass was very helpful and did her best to help us. All in all a very disappointing experience. We wanted to check out early and it was approved by Hepburn escape villa but our refund only finally got approved today from Wotif (Expedia) after multiple phone calls to Expedia over a no. of weeks. I will definitely not be back to Hepburn Escape Villa unless they lift their game and standards. I will also have second thoughts about booking anything through Expedia as they ran me round in circles just to get back the refund which Hepburn Escape Villa had already approved 5 weeks back.

Posted by on 11 Jan. 2022

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5 out of 5
Absolutely beautiful modern amenities, we spent most of our stay inside the room. Because of this I think they would benefit from providing wifi considering the price of the stay.

Posted by on 7 Jan. 2022

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3 out of 5
Booking in process poorly done. Had to return to reception because key wasn’t provided. Electronic code for building entry didn’t work. One wine glass in room - housekeeping disinterested, did not respond!

Posted by on 23 Nov. 2021

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3 out of 5

Posted by on 6 May 2021

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5 out of 5
One of the best properties I've ever stayed in. The staff were very accommodating and friendly, and the room was very well appointed. Highly recommended.

Posted by on 3 May 2021

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5 out of 5
We love the space and privacy especially the spa. No negative comments.

Posted by on 19 Apr. 2021

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Property Features

Hepburn Escape Villa offers its guests a full-service spa and a spa tub. Spa services, a terrace, and tour/ticket assistance are also featured at Hepburn Escape Villa. Free self parking is available.

  • 14 guestrooms or units
  • Front desk (limited hours)
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site

Parking

Free self parking

Transport

  • Train station: Daylesford Station (4.9 km / 3 mi)
  • Parking: Free self parking

Room Amenities

Hepburn Escape Villa offers 14 accommodations with indoor private spa tubs and fireplaces. Rooms open to furnished balconies. Accommodations offer separate living rooms. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. Flat-screen televisions are featured in guestrooms. Additionally, rooms feature washers/dryers and minibars.

  • Private indoor hot tub
  • In-room kitchen
  • Fireplace
  • Washer and dryer
  • Private balcony (furnished)
  • Separate bedroom
  • Living room
  • Jetted tub
  • Minibar
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Separate shower and tub
  • Rainfall showerhead
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 18
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Steam room in spa
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 6:00 PM. The check-in location differs from the property location. To check in, go to Hepburn Bathhouse & Spa This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 6:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Hepburn Bathhouse & Spa
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • No lifts
  • Minimum guest age is 18
  • Noise-free rooms not guaranteed
  • Caters to adults only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 75
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hepburn Escape Villa House Hepburn Springs
  • Hepburn Escape Villa House
  • Hepburn Escape Villa Hepburn Springs
  • Private vacation home Hepburn Escape Villa Hepburn Springs
  • Hepburn Springs Hepburn Escape Villa Private vacation home
  • Private vacation home Hepburn Escape Villa
  • Hepburn Escape Hepburn Springs
  • Hepburn Escape Villa Hepburn Springs
  • Hepburn Escape Villa Private vacation home
  • Hepburn Escape Villa Private vacation home Hepburn Springs

You should know

  • Pool access available from 9:00 AM to 6:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the vacation home before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.