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Hotel Description

North Pier Hotel puts you in the heart of Cowes, within steps of Phillip Island Coastal Reserve and Phillip Island Ferry Dock. Highlights at this beach hotel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, North Pier Hotel, is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free WiFi in public areas and a snack bar/deli. There's also the convenience of limited parking.

Places within a 5-minute walk of this 3-star Cowes hotel include Cowes Beach and Silverleaves Beach.

Budget Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$85* Per night/room 14 Dec. - 15 Dec.

Guest Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Bedroom Bay View Apartment

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Budget Family Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Dorm Room - 4 Share

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 4 Max

Four Bedroom Pool View Townhouse

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

North Pier Hotel ratings based on 376 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for North Pier Hotel

Everyone (198) Couples (56) Family (68)
2 out of 5
Staff unavailable to checkin. Had to wait for an hour.

Posted by on 4 Dec. 2022

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Comment from Hotel Management

4 Dec. 2022 by North Pier

Hello, Sorry you had to wait for a unreaseonable amount of time, but are you able to let us know why you had to wait so long as reception is a manned office.

2 out of 5
Location and staff fantastic. In desperate need of a face lift in the room itself. Old single bed. No communication about schoolies present. Iron broken.

Posted by on 27 Nov. 2022

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Comment from Hotel Management

28 Nov. 2022 by Reception

Thank you for your review.We shall pass is onto for you

4 out of 5
Location & view was special

Posted by on 21 Nov. 2022

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Comment from Hotel Management

25 Nov. 2022 by reception

thank you for your review

3 out of 5
Disappointing there wasn’t a toaster or microwave in the room. They had a busy iso expected you to use that. It gets a bit expensive then! Not even a plug for the sink in the bathroom. Asked for one but it never came. Convenient location.

Posted by on 11 Nov. 2022

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Comment from Hotel Management

15 Nov. 2022 by reception

thanyou for your feed back.we will pass onto the correct people for you

5 out of 5
The position is fantastic, as well as the bar and restaurant

Posted by on 7 Nov. 2022

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Comment from Hotel Management

11 Nov. 2022 by reception

thank you for your review

5 out of 5
Always a convenient location to stay before and after going to the gp circuit. Basic room obviously very basic but suits our needs for a night.

Posted by on 18 Oct. 2022

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Comment from Hotel Management

18 Oct. 2022 by North Pier

Thank you

4 out of 5
Kind and accomodating receptionist. Room was mostly clean, but under the beds (theyre hard to access to be fair) were pretty dirty.

Posted by on 4 Oct. 2022

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Comment from Hotel Management

11 Oct. 2022 by Guest Servcies

Thank you .

5 out of 5
Fantastic location, friendly staff, greats rooms

Posted by on 2 Oct. 2022

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Comment from Hotel Management

11 Oct. 2022 by Guest Services

thank you

2 out of 5
The rooms had plastering broken and chipped out at many places. The room did not have a TV remote and no one cared to replace it even after we made a call. Cleanliness at the property can be better.

Posted by on 29 Aug. 2022

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Comment from Hotel Management

2 Sep. 2022 by Reception

we are sorry to hear this.I shall pass on this onto the Manager for you

4 out of 5
We had a great family stay

Posted by on 11 Aug. 2022

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Comment from Hotel Management

12 Aug. 2022 by Reception

thank you for your review

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at North Pier Hotel. Limited free parking is available on a first-come, first-served basis. This 3-star Cowes hotel is smoke free.

  • 62 guestrooms or units
  • 3 levels
  • Deli
  • Front desk (limited hours)
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

North Pier Hotel offers 62 accommodations. Digital television is provided. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.

  • Television
  • Digital channels
  • Shower
  • Wheelchair accessible

Food & Drink

North Pier Hotel - This restaurant serves lunch and dinner.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 5:00 PM. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive after 6:30 PM on weekdays must contact this property in advance to arrange check-in.

The front desk at this property is open daily from 8:00 AM - 5:00 PM.
Guests will receive key retrieval information. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at North Pier Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for lunch and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Masks are compulsory at the property
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 18

Hotel Names

  • Continental Cowes
  • Continental Hotel Cowes
  • North Pier Hotel Hotel
  • North Pier Hotel Cowes
  • North Pier Hotel Hotel Cowes

You should know

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.