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3.7 out of 5

"A fabulous surprise, a great guy at the reception, extremely helpful. Parked the car at the side, a little bit worried with the walk up to the room. I ... " More

By a verified traveller on Fri 08 Mar 2024

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Hotel Description

North Pier Hotel places you in the center of Cowes, steps from Phillip Island Ferry Dock and within a short 5-minute stroll of Cowes Beach. Highlights at this beach hotel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, North Pier Hotel, is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free WiFi in public areas, a kids' swimming pool, and a snack bar/deli. There's also the convenience of limited parking.

With a stay at this 3-star Cowes hotel, you'll be 0.3 km (0.2 mi) from Silverleaves Beach and 2.8 km (1.8 mi) from Phillip Island Wildlife Park.

Budget Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$74* Per night/room 15 Apr. - 16 Apr.

Guest Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, Multiple Beds, Bay View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Two Bedroom Bay View Apartment

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Budget Family Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Dorm Room - 4 Share

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 4 Max

North Pier Hotel ratings based on 440 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for North Pier Hotel

Everyone (208) Couples (75) Family (88)
4 out of 5
.

Posted by on 11 Mar. 2024

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Comment from Hotel Management

11 Mar. 2024 by reception

thank you for your review

2 out of 5
Whilst location was excellent, the room itself was very small. Basically a queen bed with a metre clearance on 3 sides, nowhere to sit or place clothes apart from floor or the bed. Very small bathroom and wife couldn't even see in the small mirror provided above sink. Paint peeling off walls. Very budget room in all aspects.

Posted by on 10 Mar. 2024

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Comment from Hotel Management

10 Mar. 2024 by reception

thank you for your review

4 out of 5
A fabulous surprise, a great guy at the reception, extremely helpful. Parked the car at the side, a little bit worried with the walk up to the room. I shouldn't have worried, a great space! A view of the ocean, a 2-minute walk to both the bar and the beach! Will be back.

Posted by on 8 Mar. 2024

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Comment from Hotel Management

10 Mar. 2024 by reception

thank you for your review

4 out of 5
Great location.

Posted by on 2 Mar. 2024

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Comment from Hotel Management

3 Mar. 2024 by reception

thank you for your review

4 out of 5
.

Posted by on 1 Mar. 2024

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Comment from Hotel Management

1 Mar. 2024 by reception

thank you for your review

4 out of 5

Posted by on 25 Feb. 2024

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Comment from Hotel Management

26 Feb. 2024 by reception

thank you for your review

4 out of 5
It was a very comfortable stay and the room was great with a nice view. Very satisfied.

Posted by on 21 Feb. 2024

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Comment from Hotel Management

24 Feb. 2024 by Manager

Thank you

3 out of 5
The bed was comfortable shower bit of an occ health safety water everywhere. The room was not welcoming, everything pushed up against the wall with a big open wasted space, minimal amenities in a large empty space for what we consider to be expensive and sub par.

Posted by on 11 Feb. 2024

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Comment from Hotel Management

12 Feb. 2024 by reception

thank you for your review

4 out of 5
Stay was pleasant

Posted by on 8 Feb. 2024

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Comment from Hotel Management

8 Feb. 2024 by reception

thank you for your review

4 out of 5
I liked the view, the parking was terrible

Posted by on 5 Feb. 2024

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Comment from Hotel Management

7 Feb. 2024 by reception

thank you for your review

Property Features

North Pier Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at North Pier Hotel. Limited free parking is available on a first-come, first-served basis. This 3-star Cowes hotel is smoke free.

  • 62 guestrooms or units
  • 3 levels
  • Deli
  • Front desk (limited hours)
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

North Pier Hotel offers 62 accommodations. Digital television is provided. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.

  • Television
  • Digital channels
  • Shower

Food & Drink

North Pier Hotel - This restaurant serves lunch and dinner.

Nearby Activities

An outdoor pool and a children's pool are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 5:00 PM. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive after 6:30 PM on weekdays must contact this property in advance to arrange check-in.

The front desk at this property is open daily from 8:00 AM - 5:00 PM.
Guests will receive key retrieval information. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Noise-free rooms not guaranteed
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Masks are compulsory at the property
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 18

Hotel Names

  • Continental Cowes
  • Continental Hotel Cowes
  • North Pier Hotel Hotel
  • North Pier Hotel Cowes
  • North Pier Hotel Hotel Cowes

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.