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Novotel York Centre

4.0 star property
Riverwalk hotel with sauna and 24-hour front desk

Photo gallery for Novotel York Centre

Exterior
Daily buffet breakfast (GBP 18 per person)
Indoor pool
Porch
Superior Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
The current price is AU$252
includes taxes & fees
24 Nov - 25 Nov

Explore the area

View map
Fishergate, York, England, YO10 4FD
  • Place, York Barbican
    ‪3 min walk‬
  • Place, Shambles
    ‪9 min walk‬
  • Place, York Christmas Market
    ‪9 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪52 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

1 bedroom, in-room safe, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Sofa bed - twin
Blackout curtains
Separate bedroom
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(50 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(48 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Blackout curtains
Sofa bed
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Sofa bed
Blackout curtains
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 1 Queen Bed with Sofa bed

Family Double Room, 1 Queen Bed with Sofa bed

Family Double Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Sofa bed - double
Blackout curtains
Separate bedroom
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

York

At Novotel York Centre you'll be within just a 15-minute stroll of popular places like Shambles and York Christmas Market. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Gourmet Bar, serves international cuisine. Additionally, you'll find free Wi-Fi in public areas, a sauna and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of self parking. .Near this 4-property class Fishergate hotel, you'll find York Minster.

What's nearby

  • York Barbican - 3 min walk - 0.3 km
  • Jorvik Viking Centre - 8 min walk - 0.7 km
  • York City Walls - 8 min walk - 0.7 km
  • Shambles - 9 min walk - 0.8 km
  • York Christmas Market - 9 min walk - 0.8 km

Getting around

  • York (QQY-York Train Station) - 5 min drive
  • Leeds (LBA-Leeds Bradford) - 55 min drive

Restaurants

  • ‪The Postern Gate - ‬4 min walk
  • ‪Bison Coffee House - ‬6 min walk
  • ‪Edinburgh Arms - ‬2 min walk
  • ‪Angel on the Green - ‬11 min walk
  • ‪The Masons Arms - ‬3 min walk

About this property

Novotel York Centre

Riverwalk hotel with sauna and 24-hour front desk
Novotel York Centre offers its guests an indoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at Novotel York Centre. For a fee, parking is available.

This 4-star York hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 4 levels
  • Conference rooms
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1986
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel York Centre offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit and hairdryers. This York hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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  • Air conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 17 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gourmet Bar

Things to do

  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,153 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:30 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 40
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 17 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18 per person
  • Self-parking fee: GBP 17 per night
  • Pet fee: GBP 17 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel York Centre Hotel
Novotel Hotel
Novotel Hotel York Centre
Novotel York Centre
Accor York Centre
Hotel Novotel York
Novotel York Centre Hotel York
York Novotel
Novotel York Centre York
Novotel York Centre Hotel
Novotel York Centre Hotel York

Frequently asked questions

What is the cancellation policy at Novotel York Centre?

Novotel York Centre offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel York Centre?

As of 18 Nov 2025, prices found for a 1-night stay for 2 adults at Novotel York Centre on 24 Nov 2025 start from AU$251.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel York Centre?

Yep, Novotel York Centre has a self car park for GBP 17 per night.

Does Novotel York Centre have a pool?

Novotel York Centre has an indoor pool.

Is Novotel York Centre family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Novotel York Centre is a hit with families.

Does Novotel York Centre serve breakfast?

You bet, our guests give top marks to the buffet breakfast here! Offered daily between 6:30 AM and 10 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Novotel York Centre?

No, Novotel York Centre does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel York Centre?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel York Centre?

Check-in begins at 4:30 PM. Check-out time is 11:00 AM.

Novotel York Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 532 out of 1006 reviews
Rating 8 - Good. 304 out of 1006 reviews
Rating 6 - Okay. 112 out of 1006 reviews
Rating 4 - Poor. 37 out of 1006 reviews
Rating 2 - Terrible. 21 out of 1006 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Zita, Gillingham

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Oh dear, what is going on here Novotel? You used to be a trusted high quality chain but I am not sure anymore. The grounds of the hotel and the lobby is modern, stylish and well looked after. The staff was courteous and lovely... BUT that's all the positives I can say. The breakfast is well packaged but mediocre to a 4 star hotel. The room we stayed in was awful. Dirt and dust rolled off the wall. The carpet was soiled all over. The bathroom was disfunctional smelly and flooded all the time. The bed was like a rock and the bedding old. The communal areas are dingy and dirty. This is a property which hasn't been looked after a long time. Please do better Novotel. Please do justice to the wonderful York and your dedicated staff members.
Stayed 3 nights in Jul 2025

8/10 Good

Myrna

Liked: Cleanliness, staff & service
the place is accessible
Stayed 4 nights in Aug 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Amenities
Nice hotel, nice rooms, nice restaurant, will definitely be going back
Stayed 3 nights in Aug 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service
Never stayed at at this chain before and didn't know what to expect. We were pleasantly surprised at the standard. Would 100% stay again
Stayed 1 night in Aug 2025

8/10 Good

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel if you have kids. They really try to include them, with special events and kids areas.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

York family city break

Loved staying at this hotel. A great experience from start to finish.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good base for a stay in York

Very good stay. Loved the little extras like the pink lemonade and pick'n'mix at reception. Staff all very helpful and friendly. Good breakfast options available.
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Stayed 1 night in Aug 2025

10/10 Excellent

Gillian

Stayed 2 nights in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to walk into York. It has good family rooms as well as a pool and nice bar
Stayed 1 night in Jul 2025

8/10 Good

Gillian

Stayed 1 night in Jul 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Issue at check in

We have stayed at this hotel many times and always highly recommend it. Our visit this time was spoiled slightly by our check in experience at the hotel. For background, I booked this at short notice (2/3 days beforehand). Confirmation from Hotels.com stated check in time as 4.30pm. I completed the online check in form (from Novotel itself) the day before our stay, as requested. This asked for your estimated time of arrival as you can arrive before your stated check in time (to leave luggage/ use the car park etc). The form stated rooms would be ready from 3.00pm. I confirmed our arrival time as between noon and 3.00pm. We arrived around 2.00pm and were told at reception that our room would not be available for 3.00pm but it would be ready no later than 3.30pm. We were ok with this. We went for a walk into York and returned to the hotel at 3.50pm. On arrival we were told we could not check in until 4.30pm as we were not Accor members and the 3.00pm check in is only available to such members (we are members but hadn't use the app for this booking). I acknowledged this but stated we had been told twice (once on the online form and once at reception) we could get in before 4.30pm. The receptionist did try to find us a room and gave us keys for a room on the first floor. We were grateful for this and made our way to the room. On entering, we discovered it was already occupied! Eventually, everything was sorted out but not a great start to our break. Otherwise, all ok.
Stayed 3 nights in Jul 2025

6/10 Okay

Sean

Liked: Cleanliness
Disliked: Staff & service, room comfort

Disappointing stay.

Unfortunately for my 4th stay at the hotel I'm down rating my scores. The bed was rock solid and very uncomfortable, the room was next to the lift and stair well so got the noise from that through the night. Although we were there for 3 nights the room was only serviced once. Not the best stay and I'm very disappointed because i have raved about this hotel to friends and family
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in but the system was slow and had to wait longer than expected, however, Bishal at the front desk was amazing and upgraded us. A real credit to your organisation - thanks Bishal!!
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel good location

Although check-in was slow staff were lovely! A very good stat would stay again And have breakfast next time it looked really good!
Stayed 1 night in Jul 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 night break

Stayed 4 nights in Jul 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, just a short 10 minutes walk into town. Secure car park, although costs £17 per day. Good size room, although found the separate toilet a little strange that took some getting used to. Fabulous continental breakfast that can be ordered when booking your room.
Stayed 2 nights in Jul 2025

4/10 Poor

philip

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
3 people but the room was tiny
Stayed 1 night in Jun 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant two night stay

Lovely couple of days spent in York. Hotel in a good location with secure parking & only 10 - 15 minutes walk into the town centre. We only had breakfast in the hotel but it was very nice buffet style with plenty of choice continental & cooked. Staff where helpful and attentive and the hotel had very nice open plan décor. The pool area was very clean. We wouldn't hesitate to stay here again.
Stayed 2 nights in Jun 2025

6/10 Okay

SZE MAN

Travelled with family
Disliked: Cleanliness
There is a lot of sweet paste in the refrigerator, the carpet feels very dirty, the shower towel is very old, there is no trash can or hand washing in the toilet. The room should be renovated. It is not worth paying more than 200 pounds. There are very few types of breakfast food.
Stayed 1 night in Jun 2025