The Star Hotel

3.0 star property

Room options

View all photos for Small Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Double Room

7.8 out of 10
Good
(33 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

7.2 out of 10
Good
(17 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

7.2 out of 10
Good
(12 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

7.8 out of 10
Good
(28 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Double or Twin Room

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

About the area

Southampton

The Star Hotel places you steps from Tudor House and Garden and within a short 5-minute stroll of Titanic Honour & Glory Exhibition - Southampton. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas and laundry facilities. English breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 3-property class Southampton City Centre hotel include Southampton Cruise Terminal and New Forest National Park.

What's nearby

  • Tudor House and Garden - 3 min walk - 0.3 km
  • WestQuay Shopping Centre - 5 min walk - 0.4 km
  • Mayflower Park - 6 min walk - 0.5 km
  • St. Mary's Stadium - 13 min walk - 1.1 km
  • Mayflower Theatre - 14 min walk - 1.2 km

Getting around

  • Southampton Central Station - 17 min walk
  • Southampton (SOU) - 21 min drive

Restaurants

  • ‪The Standing Order - ‬1 min walk
  • ‪Coriander Lounge - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪All Bar One - ‬4 min walk
  • ‪Poppins - ‬2 min walk

About this property

The Star Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. The Star Hotel also features laundry facilities, dry cleaning/laundry services, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Southampton hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Star Hotel offers 44 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. This Southampton hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 9.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 9.95 for adults and from GBP 5.95 for children
  • Self-parking fee: GBP 7.00 per day
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

Frequently asked questions

What is the cancellation policy at The Star Hotel?

The Star Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Star Hotel?

Yep, The Star Hotel has a self car park for GBP 7.00 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to The Star Hotel?

The closest beach to The Star Hotel is Calshot Beach (11.6 km).

Does The Star Hotel serve breakfast?

Yeah, travelers are hooked on the English breakfast here! Served on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 10:30 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Star Hotel?

No, The Star Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Star Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Star Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at The Star Hotel?

No, pets are not allowed.

The Star Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 353 out of 1001 reviews
Rating 8 - Good. 334 out of 1001 reviews
Rating 6 - Okay. 175 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t have time to stay for Breakfast but it looked amazing. Staff were friendly and helpful. The building is a delightful example of a traditional coaching house and in perfect location to explore the area and attractions. My room was cosy and comfortable with everything I needed. Will definitely try and book here again next time I have an event to attend in the area.
Stayed 1 night in Nov 2025

4/10 Poor

Antony

Travelled with group
Disliked: Amenities
First room Appeared ok but very noisy from the road so requested a move if possible. After going out for the day The receptionist had offered me a room and said he would transfer my suitcase etc to new room . After a fiasco of going to room 21 No suitcase found . After confusion He said my case was poss still in old room , He gave me a pass key to open . I asked if the room had been re booked for any one else he said no . I use key only to find partially naked guy now I’m annoyed . Again another visit to reception to a sorry ! Then he gave me room at rear, where my case was found . This room was quieter but just over 3 meters wide ! With bed that squeaks as you move ! I understand the hotel is old . And can accept old windows as grade 2 building , But the lack of basic quality items like a decent bed is a poor show .On top of that I bought a breakfast for first day , how long the bacon and eggs had been there is questionable! Otherwise great location.
Stayed 4 nights in Dec 2025

6/10 Okay

Emma

Room very sparse and in need of redecorating. TV didn’t work either
Stayed 1 night in Dec 2025

10/10 Excellent

Terrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, and tidy room.
Stayed 1 night in Dec 2025

10/10 Excellent

Jin Gei

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
All very good
Stayed 2 nights in Dec 2025

8/10 Good

Sarah

Staff very welcoming approachable
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities
When you consider that the hotel started its life as a coaching house in the 1840s it is nigh on 200 years old! It is quirky and still has the feel of buildings that were designed at the time - it has great character, is very comfortable and ideally situated in the city centre. The management clearly take a lot of pride in the hotel. Great place.
Stayed 1 night in Dec 2025

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
Stayed 1 night in Dec 2025

6/10 Okay

Paul

Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

6/10 Okay

Joann

Liked: Staff & service
Room was what we needed it for, just a stop over for the football. Clean, tea, coffee, clean towels, shampoo, soap and shower gel supplied. Staff were all lovely. Super helpful and friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all polite and helpful. Everywhere is clean and tidy. Next time i come to Southampton will definitly stay here.
Stayed 1 night in Dec 2025

6/10 Okay

Sal

The room was huge with 2 double beds. Bathroom spacious and clean. However, the people upstairs, really? All blooming night, up down up down and headboard banging type noise. In the end, I shouted up, "Will you just finish your shag so we can sleep"
Stayed 4 nights in Nov 2025

8/10 Good

Marina

Liked: Cleanliness, amenities, property conditions & facilities
Room clean friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service
Outstanding, gracious service. Lovely vintage hotel. Great bar onsite; great restaurant choices right out the door. Such an enjoyable stay before leaving on our cruise!
Stayed 1 night in Oct 2025

10/10 Excellent

Mrs J A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the best location if you plan to have a Southampton visit. Rooms clean, service fine, just worth choosing if you need to be close to the high street or the ferry or indeed the cruise
Stayed 1 night in Nov 2025

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were excellent. Nice big room. Quiet. But a bit tired and in need of updating.
Stayed 1 night in Nov 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities
Friendly staff, quiet room
Stayed 1 night in Nov 2025

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Yes room were spotless and good friendly staff workers , We booked disabled room and wife use scooter, but couldn't get scooter into rooms got steps , had try keep it somewhere out of rain. Bathroom were nice but thought were shower walk in type as bath no mat in bit slippery not safe couldn't take a shower in bath . Akso told car park were £7 per night, i been charged £79 which is quite too expensive Anyway it a nice hotel but quite old fashioned inside .
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice tidy room
Stayed 1 night in Nov 2025

8/10 Good

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

alan

Stayed 1 night in Nov 2025

8/10 Good

Normand

Liked: Cleanliness, staff & service, amenities
Basic room ok for pre-cruise
Stayed 2 nights in Oct 2025

8/10 Good

Jon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We did not have breakfast. The accommodation is old but it was comfortable. We just needed a place to stay to get on the Queen Mary II, so it was great for the one night.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Coffee in The Land Great Staff and service!!
Stayed 2 nights in Nov 2025