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The Star Hotel

3.0 star property
Hotel with a restaurant, 4-minute walk to WestQuay Shopping Centre

Photo gallery for The Star Hotel

Front of property
Front of property
Family Double or Twin Room
Bar (on property)
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Business services
  • Bar

Explore the area

View map
26 High Street, Southampton, England, SO14 2NA
  • Place, WestQuay Shopping Centre
    ‪5 min walk‬
  • Place, Mayflower Park
    ‪6 min walk‬
  • Place, Mayflower Theatre
    ‪14 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Small Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Double Room

7.8 out of 10
Good
(32 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hairdryer
Electric kettle
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

7.0 out of 10
Good
(16 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hairdryer
Electric kettle
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

7.2 out of 10
Good
(12 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hairdryer
Electric kettle
  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

7.8 out of 10
Good
(26 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hairdryer
Electric kettle
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Hairdryer
Electric kettle
Coffee/tea maker
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hairdryer
Electric kettle
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

About the area

Southampton

At The Star Hotel you'll be within steps of Oceans - A unique Southampton Experience and Tudor House and Garden. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a short walk of this 3-property class Southampton City Centre hotel include WestQuay Shopping Centre and within a 30-minute walk you'll find Southampton Cruise Terminal.

What's nearby

  • Titanic Honour & Glory Exhibition - Southampton - 3 min walk - 0.3 km
  • WestQuay Shopping Centre - 5 min walk - 0.4 km
  • Mayflower Park - 6 min walk - 0.5 km
  • St. Mary's Stadium - 13 min walk - 1.1 km
  • Mayflower Theatre - 14 min walk - 1.2 km

Getting around

  • Southampton Central Station - 17 min walk
  • Southampton (SOU) - 21 min drive

Restaurants

  • ‪The Standing Order - ‬1 min walk
  • ‪Coriander Lounge - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Subway - ‬2 min walk
  • ‪Heavenly Desserts Southampton - ‬1 min walk

About this property

The Star Hotel

Hotel with a restaurant, 4-minute walk to WestQuay Shopping Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. The Star Hotel also features laundry facilities, dry cleaning/laundry services, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Southampton hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Star Hotel offers 44 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. This Southampton hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 9.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 9.95 for adults and from GBP 5.95 for children
  • Self-parking fee: GBP 7.00 per day
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

Frequently asked questions

What is the cancellation policy at The Star Hotel?

The Star Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Star Hotel?

Yep, The Star Hotel has a self car park for GBP 7.00 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to The Star Hotel?

The closest beach to The Star Hotel is Calshot Beach (11.6 km).

Does The Star Hotel serve breakfast?

Yeah, travelers are hooked on the buffet breakfast here! Served on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 10:30 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Star Hotel?

No, The Star Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Star Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Star Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at The Star Hotel?

No, pets are not allowed.

The Star Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 350 out of 1003 reviews
Rating 8 - Good. 343 out of 1003 reviews
Rating 6 - Okay. 173 out of 1003 reviews
Rating 4 - Poor. 78 out of 1003 reviews
Rating 2 - Terrible. 59 out of 1003 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Roger

Stayed 3 nights in Oct 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service Lovely Room
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Liked: Cleanliness, room comfort
Second time I’ve stayed here it’s a cheap hotel within easy reach of the town. Staff are helpful and rooms are of a reasonable standard
Stayed 1 night in Oct 2025

10/10 Excellent

Jacquelyn

Stayed 1 night in Oct 2025

8/10 Good

charles

Travelled with family
Liked: Cleanliness, staff & service
Good hotel in a very convenient location, staff were very friendly and helpful. Lift was very old and difficult to operate, the floors were old and creaky, the hotel needs to have a good upgrade.
Stayed 2 nights in Sep 2025

6/10 Okay

Nicola

Travelled with family
This is an old hotel so lots of character. There is an ancient lift that can take you up to the upper floors, but it is tiny. The walls are thin and the windows have no sound proofing so you can hear your neighbours as well as the noise from the High Street below. The staff were top notch and super helpful. Can’t say enough about them. The location is excellent and within walking distance to site seeing, shops, restaurants etc. We did have breakfast one morning in the hotel and would definitely not recommend. Expensive and terrible food. Overall we only stayed two nights before going on our cruise so it was doable but I doubt I’d stay here again.
Stayed 2 nights in Sep 2025

2/10 Terrible

Brendan, Brechin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was ok but heat was intense. Breakfast good. Common areas of hotel in disrepair. Elevator broken.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and wonderful breakfast.
Stayed 1 night in Oct 2025

6/10 Okay

Alexander

Stayed 1 night in Oct 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Samantha

Stayed 1 night in Sep 2025

10/10 Excellent

Kev

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, comfortable bed, nice breakfast. Thanks
Stayed 1 night in Oct 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our trip was an overnight before a cruise Mike at the front desk was wonderful as the wonderful night lady. The hotel is 200 years old. Had all the modern conveniences with a 1800 feel. When we got off the lift we had to take the steps to floor 2 1/2. Restaurants and lots of shopping was very close by 2 minute walk.would definitely choose this hotel again
Stayed 1 night in Sep 2025

6/10 Okay

Dean

Stayed 1 night in Sep 2025

10/10 Excellent

Fern

Stayed 1 night in Sep 2025

4/10 Poor

Nicholas

Stayed 1 night in Sep 2025

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All very good
Stayed 1 night in Sep 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel Great Location

Stayed at the Star Hotel for one night before boarding a cruise ship. It was a nice hotel in a great location.
Stayed 1 night in Sep 2025

10/10 Excellent

fraser

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Michael

Travelled with family
Disliked: Room comfort
Very basic and dated. Single glazed windows didn't shut properly allowing excessive outside noise into the room.
Stayed 1 night in Sep 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good situation for easy access to everything
Stayed 1 night in Sep 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay

Reception staff excellent, arranged for help with our heavy luggage
Stayed 1 night in Sep 2025

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night Pre Cruise Stay

We were there for a RC Pre Cruise 1 night stay. The hotel will keep your large cases, as the rooms are smaller and you won't have to get them to your rooms as there is a bit of walking involved to reach your room. I packed a small over night which worked nicely. The staff is lovely and helpful. No ac but we did not need it, the windows open. A very nice Pub next door. You will need a taxi if you are going to the cruise port. It is not within walking distance. We paid for breakfast at check in. It was nice to stay in a bit of history.
Stayed 1 night in Aug 2025