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The Star Hotel

3.0 star property
Hotel with a restaurant, a short walk to WestQuay Shopping Centre

Photo gallery for The Star Hotel

Front of property
Daily buffet breakfast (GBP 9.95 per person)
1 bedroom, individually decorated, individually furnished, desk
Exterior
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
26 High Street, Southampton, England, SO14 2NA
  • WestQuay Shopping Centre
    ‪5 min walk‬
  • Mayflower Theatre
    ‪14 min walk‬
  • Southampton Cruise Terminal
    ‪3 min drive‬
  • Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Small Double Room

1 bedroom, individually decorated, individually furnished, desk

Small Double Room

8.2 out of 10
Very good
(28 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Hairdryer
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Double or Twin Room

1 bedroom, individually decorated, individually furnished, desk

Family Double or Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Separate bedroom
Hairdryer
Electric kettle
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

1 bedroom, individually decorated, individually furnished, desk

Standard Double Room

8.0 out of 10
Very good
(14 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

7.0 out of 10
Good
(8 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Hairdryer
  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Single Room

1 bedroom, individually decorated, individually furnished, desk

Standard Single Room

7.8 out of 10
Good
(12 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Hairdryer
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Southampton

The Star Hotel places you steps from Tudor House and Garden and within a short 5-minute stroll of WestQuay Shopping Centre. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Southampton City Centre hotel include Southampton Cruise Terminal and University of Southampton.

What's nearby

  • WestQuay Shopping Centre - 5 min walk - 0.4 km
  • Mayflower Park - 6 min walk - 0.5 km
  • St. Mary's Stadium - 13 min walk - 1.2 km
  • Mayflower Theatre - 14 min walk - 1.2 km
  • Southampton Cruise Terminal - 3 min drive - 2.0 km

Getting around

  • Southampton Central Station - 17 min walk
  • Southampton (SOU) - 21 min drive

Restaurants

  • ‪The Standing Order - ‬1 min walk
  • ‪Heavenly Desserts Southampton - ‬1 min walk
  • ‪Poppins - ‬2 min walk
  • ‪Ottoman Kitchen - ‬1 min walk
  • ‪The Titanic - ‬2 min walk

About this property

The Star Hotel

Hotel with a restaurant, a short walk to WestQuay Shopping Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. The Star Hotel also features laundry facilities, dry cleaning/laundry services, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Southampton hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Star Hotel offers 44 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. This Southampton hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, German, Hindi, Hungarian, Polish, Russian, Slovak, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 9.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 9.95 for adults and from GBP 5.95 for children
  • Self-parking fee: GBP 7.00 per day
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

Frequently asked questions

What is the cancellation policy at The Star Hotel?

The Star Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Star Hotel?

Yep, The Star Hotel has a self car park for GBP 7.00 per day. Onsite parking is limited.

Are there any beaches close to The Star Hotel?

The closest beach to The Star Hotel is Calshot Beach (11.6 km).

Does The Star Hotel serve breakfast?

Yeah, travelers are hooked on the buffet breakfast here! Served on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 10:30 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Star Hotel?

No, The Star Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Star Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Star Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at The Star Hotel?

No, pets are not allowed.

The Star Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 304 out of 896 reviews
Rating 8 - Good. 316 out of 896 reviews
Rating 6 - Okay. 144 out of 896 reviews
Rating 4 - Poor. 74 out of 896 reviews
Rating 2 - Terrible. 58 out of 896 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and nice
Stayed 1 night in Apr 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable that can do with updating
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service

The staff made this stay

Do you know I wasn't best pleased with the room. The bed was small, floors sloped but the staff and the ambience were awesome. Breakfast was yummy so I'm giving them 5 stars. Price was excellent, close to cruise terminal.
Stayed 1 night in Apr 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cameron

Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
I love the lift, breakfast and location
Stayed 1 night in Apr 2025

4/10 Poor

Andrew

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Needs Help

Stayed 1 night in Mar 2025

2/10 Terrible

Tony

Stayed 1 night in Feb 2025

6/10 Okay

ARJOON

Travelled with partner
Very tiny room. Breakfast was not included in the Room rate although I booked it with Bfast
Stayed 1 night in Mar 2025

10/10 Excellent

elaine

Stayed 1 night in Feb 2025

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Brilliant staff, Great hotel. Recommended
Stayed 1 night in Mar 2025

8/10 Good

fiona

Liked: Cleanliness, staff & service, room comfort

Friendly staff, pleasant stay hotel outdated

Staff were all very welcoming and helpful,room and over all hotel was clean but very outdated. We were supplied amenities kettle, tea/ coffee, clean towels and toiletries which was really nice. The only real problem we had was through the night our shower made sporadic loud gurgling noises that i assumed was the neighbours flushing their toilet. The shower gurgled and some backflow water came out of the drain on to the shower floor. It woke us up a few times.over all it was a pleasant stay
Stayed 1 night in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Stayed 1 night in Mar 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky hotel with old style gated lift very cute!! Breakfast very reasonably priced and delicious .Staff friendly & had a hairdryer at reception when needed. Hotel is surrounded by bars/restaurants and 2 minutes walk to all the shops.Handy it has its own carpark too!! Will definitely be going back !
Stayed 3 nights in Mar 2025

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
The included Breakfast was very good. The beds were very comfortable. The staff was helpful and kind.
Stayed 1 night in Mar 2025

2/10 Terrible

Nicos

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever!

Small dirty room , mould and rust in the shower. No cold water pressure and tap loose in basin..tv very poor signal. Overall probably the worst place I have stayed in. Floor on first floor over looking car park with rooms opposite on higher floors yet I had no curtain for privacy and used the bathroom without a light switched on!!
Stayed 2 nights in Mar 2025

6/10 Okay

Paramveer

Stayed 1 night in Mar 2025

10/10 Excellent

Jocelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel in the middle of Southampton

The hotel is very well situated. Surprisingly really quiet. The room was comfortable. The shower was great. The lift is old fashioned and pretty funky. A great experience. All staff members are very pleasant.
Stayed 1 night in Mar 2025

6/10 Okay

Gareth

Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort

Good value stay in an interesting building

At a similar price to a chain budget hotel I decided to take a risk and go for this instead as this landmark building in the centre of Southampton looked like an interesting choice. It is an old building and a bit dated in parts but it was clean and comfortable and the staff were all friendly and helpful. There was also a decent and good-value breakfast. It made for a more interesting stay than an anonymous chain and was a bargain for the price. I'd happily stay again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Alex

Business traveller
Liked: Cleanliness, staff & service
Very good value hotel in the centre of Southampton. The building is dated and visibly worn. However, rooms are spacious and clean, there is a desk for working and free WiFi. Good breakfast with friendly service. Rooms at the back of the hotel quite noisy at night.
Stayed 1 night in Feb 2025

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025