4.7 out of 5

"Pity they have a duty manager that was far from helpful and didn't do as he said he would, replace him with a customer focused employee and u have an ... " More

By a verified traveller on Fri 02 Dec 2016

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Hotel Description

Crown Metropol Perth places you steps from Crown Perth and within a 20-minute stroll of Optus Stadium. Highlights at this hotel include 10 restaurants, 6 bars/lounges and a casino.

All 392 rooms feature free WiFi, TVs and coffee/tea makers. Minibars provide refreshments, and room service is also available. Nice touches to enhance your stay include bathrobes, slippers and free toiletries. Safes, hairdryers and irons/ironing boards are also available.

The fine-dining restaurant, Bistro Guillaume, serves French cuisine. Enjoy the indoor swimming pool, outdoor swimming pool, nightclub and fitness centre. Business amenities include a conference centre and a business centre. Additionally, you'll find free WiFi in public areas, a spa tub and a sauna. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking.

With a stay at this 4-star Burswood hotel, you'll be 2.7 km (1.7 mi) from WACA and 3.7 km (2.3 mi) from Perth Mint.

Loft, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxe King Spa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxe King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxe Twin View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Luxe Twin

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Luxe King View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Crown Metropol Perth ratings based on 998 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crown Metropol Perth

Everyone (326) Couples (522) Business (2) Family (148)
4 out of 5

Best hotel in Perth

Pity they have a duty manager that was far from helpful and didn't do as he said he would, replace him with a customer focused employee and u have an excellent experience..!!

Posted by on 2 Dec. 2016

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4 out of 5

first timers staying

Pros: relaxing atmosphere and friendly staff
great rooms plenty of room big bath loved the pool area and well equipped gym and the staff were all polite and friendly thanks

Posted by , from perth wa on 28 Nov. 2016

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5 out of 5

Excellent buffet breakfast & late checkout

Pros: Late check out, buffet breakfast & room
Cons: Directions to and in the underground parking
Location: Activities are mainly associated with the casino, dining or theatre
Massive selection for the buffet breakfast and the late check out allowed plenty of time for breakfast and packing. Plenty of restaurants (food & price) to pick from. Room prices are pretty good when on special or early booking. Room and bed very comfortable

Posted by on 6 Jul. 2016

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4 out of 5

Good

Room was dirty. Lights in liqueur cabinet could not be turned of. Pillows too soft.

Posted by on 8 Jun. 2016

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5 out of 5

Staff are Fantastic

we were blown away by the staff, their attitude, competence and friendliness

Posted by on 5 May 2016

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5 out of 5
Pros: Clan and very smart
Cons: Hard to go last minute and get the restaurant we wanted (Rockpool) however Silk was fab!
Stayed at Crown as a treat, we were treated like kings, well worth the brass

Posted by , from Canning Vale WA on 11 Apr. 2016

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4 out of 5

Relaxing

Pros: Cleanliness and restaurants available on site.
Cons: Towels could be soft. Proper milk in rooms. needs to be an off switch for exhaust fan in toilet as it continually runs and is noisy.
from the time we arrived until departure staff where attentive and helpful.

Posted by on 9 Apr. 2016

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5 out of 5

Great service Friendly and included late checkout

Special occasion made more special Room was goirgeous

Posted by , from east fremantle on 3 Apr. 2016

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3 out of 5

Nice hotel

Pros: The Pool.
Cons: Fix air con, lavatory in room 307, no surcharge on B/C, hire of outside beds too expensive.
Location:
Disappointing, room was too cold as air con didn't work, was a passion killer! Lavatory button got stuck every time you used it. Didn't like surcharge on b/c usage.

Posted by , from Beverley, WA on 2 Mar. 2016

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5 out of 5

total relaxation

Pros: the amazing pool area, with poolside bar and cafe
Cons: we had a crappy view of the car park but thats probably just bad luck
Location: we didnt travel outside because we were only there overnight, but did walk just next door and saw the Lion King
beautiful hotel, amazing pool area with lounges in the pool!! we went to see the lion king next door, you dont need to leave to find something to do

Posted by , from Melbourne on 15 Feb. 2016

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Property Features

Crown Metropol Perth offers its guests an indoor pool, an outdoor pool, a spa tub, and a sauna. There are 10 restaurants and 3 coffee shops/cafés on site. You can unwind with a drink at one of the 6 bars/lounges. WiFi is free in public spaces. There's an onsite business centre. There are 3 meeting rooms available. A casino, a nightclub, and a fitness centre are also featured at the business-friendly Crown Metropol Perth. Self parking is free. This 4-star Burswood hotel is smoke free.

  • 392 guestrooms or units
  • 10 levels
  • 10 dining venues
  • 6 bars or lounges
  • 3 coffee shops
  • Built in 1986
  • Casino
  • Nightclub
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Perth, WA (PER) (8.7 km / 5.4 mi)
  • Train station: Burswood Station (0.9 km / 0.5 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Crown Metropol Perth offers 392 forms of accommodation with minibars and a safe. Televisions come with pay-per-view films. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining
  • Television
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Bistro Guillaume – This fine-dining restaurant specialises in French cuisine. Reservations are required.

Rockpool Bar and Grill – On-site fine-dining restaurant. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Atrium – This buffet restaurant serves breakfast, lunch and dinner. Reservations are required. Open daily.

Nobu – This fine-dining restaurant specialises in Japanese cuisine. Guests can enjoy drinks at the bar. Open daily.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 15 per night.

Pets

  • Pets are welcome for a fee

Policies

Please be advised that work has commenced on our sister hotel, Crown Towers Perth. A certain level of construction noise may occur during the hours of 7:00 AM to 7:00 PM Monday to Saturday, until further notice.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Union Pay
  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 42 for adults and AUD 21 for children (approximately)
  • Valet parking fee: AUD 50 per day (in/out privileges)
  • A pet fee will be charged
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 15 per night
  • On-site credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crown Metropol Perth Hotel Burswood
  • Crown Metropol Perth Hotel
  • Crown Metropol Perth Burswood
  • Intercontinental Burswood Hotel Perth

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.