"We had a couple of issues with the property. Lots of insects and bugs in the room. However, the staff was very nice and sprayed the room. On day 3, ... " More
A relaxing visit to Mandara Spa can include hot stone massages and Thai massages along with body wraps, body scrubs, and aromatherapy. The restaurant, The Shore Restaurant, is open for dinner. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sun loungers, and enjoy the 3 indoor tennis courts and gym. Other amenities include free WiFi in public areas, a spa tub, and a kids' swimming pool. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.
Sights within a 20-minute drive of this 5-star Sawangan resort include Garuda Wisnu Kencana Cultural Park and Krisna.
13 Mar. 2023 by Amit Sakhrani
Dear Sumeet,Thank you for choosing to stay at Hilton Bali Resort and providing your honest feedback on Expedia.Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the issues from occurring in the future.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Nusa Dua. Should you have further concerns, please do not hesitate to contact us.Sincerely,Amit SakhraniGeneral Manager
20 Mar. 2023 by Amit Sakhrani General Manager
Thank you for taking the time to share your valuable feedback. We look forward in welcoming you back to our resort.Kind regards,
16 Aug. 2022 by Amit Sakhrani
Dear Maria Lutgarda, Greetings from Hilton Bali Resort! Thank you for taking the time to share your valuable feedback on Expedia. We're delighted to learn that our quality of service did meet your expectations and become one of your travel highlights. Your feedback on our team member has been shared directly to them along with their respected department in order for us deliver a great and memorable service to our guests. We look forward in welcoming you back to our resort. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Amit Sakhrani General Manager
20 Mar. 2023 by Amit Sakhrani General Manager
Thank you for taking the time to share your valuable feedback. We look forward in welcoming you back to our resort.Kind regards,
7 Oct. 2019 by Peter
Dear Guest, Thank you for sharing your feedback after your stay with us. We are delighted to receive your feedback regarding the pools, the beach and the 30 meter water slide that we have. We have taken notes on your constructive input regarding the food variety. The comment has been shared to the respective department for evaluation We look forward to welcoming you back in the near future Regards, Peter Simson General Manager Hilton Bali Resort
10 Jun. 2019 by Peter Simson
Dear Josephine, Thank you very much for taking the time to share your experience while residing at the Hilton Bali Resort. It is wonderful to read of your positive experience and to hear that you generally found our facilities and services to be in line with your expectations. We do look forward to having the opportunity of being able to welcome you back ‘home’ as and when you next have reason to visit Bali. Until your travel plan permits, Kind regards, Peter Simson General Manager Hilton Bali Resort
20 May 2019 by Peter Simson
Dear Guest, Thank you very much for taking the time to share your experience while residing at the Hilton Bali Resort.While I was happy to receive your thoughts on our facilities, please accept my sincere apologies for the unexpected encounter you described with our services and restaurant menu as well as the spa. We will certainly learn from your constructive feedback to continue to refine the level of product and service. I do hope that we will have the opportunity of being able welcome you back to Bali at some future time and experience our improved service and facilities. Until the occasion prevails, Kind regards, Peter Simson General Manager Hilton Bali Resort
11 Feb. 2019 by Peter Simson
Dear Guest, Thank you very much for taking the time in rating us 4 out of 5. Your review will most certainly be shared with all of our Team Members as this sentiment will continue to inspire us to deliver the warmth of traditional Balinese hospitality and Hilton service standards. We do look forward to having the opportunity of being able to welcome you back ‘home’ as and when you next have reason to visit Bali. Until the occasion prevails, With my best regards, Peter Simson General Manager Hilton Bali Resort
21 Jan. 2019 by Peter Simson
Dear Guest, Thank you for taking the time to share your recent stay experience at the Hilton Bali Resort. While I was happy to receive your thoughts on our resort, please accept my sincere apologies for the inconvenience that you experienced with the shuttle service. We will certainly learn from your constructive feedback to continue to refine the level of product and service. We do look forward to having the opportunity of being able to welcome you back ‘home’ as and when you next have reason to visit Bali. Until your travel plan permits, Kind regards, Peter Simson General Manager Hilton Bali Resort
23 Jan. 2019 by Peter Simson
Dear Guest, Thank you for taking the time to share your recent stay experience at the Hilton Bali Resort. While I was happy to receive your thoughts on our resort, please accept my sincere apologies for the inconvenience that you experienced with our restaurant. We will certainly learn from your constructive feedback to continue to refine the level of product and service. Please feel free to reach out to us directly should you be returning to Bali, the ‘Island of Gods’ and I would be happy to ensure your complete satisfaction should you choose to stay with us. Until the opportunity permits, Kind regards Peter Simson General Manager Hilton Bali Resort
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hilton Bali Resort - CHSE Certified like an outdoor pool and a children's pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury resort also offers a spa tub, a fitness center, and a rooftop terrace. Self parking is free. A complete renovation of Hilton Bali Resort - CHSE Certified was completed in October 2019. Smoking is allowed in designated areas at this 5-star Nusa Dua resort.
Available in all rooms: Free WiFi , Free wired internet , Internet access (surcharge)
Available in some public areas: Free WiFi
Free self parking
Hilton Bali Resort - CHSE Certified offers 420 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. 50-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. This Nusa Dua resort provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in October 2019.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
The Shore Restaurant - This beachfront restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Paon Bali Resto & Bar - Overlooking the ocean and garden, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Delicatessen - Onsite delicatessen. Open daily.
The Breeze - This beachfront restaurant serves breakfast and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
GRAIN - This restaurant serves breakfast only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Hilton Bali Resort - CHSE Certified offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.