4.7 out of 5

"loved my stay with the Hilton and the price deduction was fantastic while renovations were happening at the hotel. However the renovations were subtle ... " More

By a verified traveller on Fri 08 Jun 2018

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Hotel Description

A luxury stay in Nusa Dua awaits you at Hilton Bali Resort. You'll be 4.5 km (2.8 mi) from Nusa Dua Beach and 4.7 km (2.9 mi) from Pasifika Museum. Highlights at this beachfront resort include 4 restaurants, 2 bars/lounges and a full-service spa.

LED TVs with cable channels are featured in all 407 rooms, and you can enjoy free WiFi, free wired Internet and balconies or patios. Dining in is an option with 24-hour room service, and minibars provide refreshments. You'll find nice touches like bathrobes, slippers and free toiletries to enhance your stay. Additionally, sitting areas, DVD players and separate bathtubs and showers are available.

A day of pampering at Mandara Spa can include hot stone massages, body wraps and facials along with aromatherapy and reflexology. The restaurant, The Shore Restaurant, is open for lunch and dinner. At the resort's own poolside bar or bar/lounge, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 3 indoor tennis courts and outdoor swimming pool. Business travellers can take advantage of conference space, a business centre and limo/town car service. Other amenities include free WiFi in public areas, a 24-hour fitness centre and a spa tub. Buffet breakfast is available daily between 6 AM and 11 AM. There's also free valet parking, along with the convenience of a free area shuttle.

Places within a 15-minute drive of this 5-star Sawangan resort include Pandawa Beach and Moon Cot Sari Turtle Farm.

Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$153* Per night/room 1 Sep. - 2 Sep.

Executive Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room, 2 Single Beds, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Royal Room, 2 Bedrooms, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Bali Resort ratings based on 51 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Bali Resort

Everyone (16) Couples (22) Family (13)
4 out of 5
The view & surroundings is awesome. A place to relax.

Posted by on 5 Jun. 2019

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Comment from Hotel Management

10 Jun. 2019 by Peter Simson

Dear Josephine, Thank you very much for taking the time to share your experience while residing at the Hilton Bali Resort. It is wonderful to read of your positive experience and to hear that you generally found our facilities and services to be in line with your expectations. We do look forward to having the opportunity of being able to welcome you back ‘home’ as and when you next have reason to visit Bali. Until your travel plan permits, Kind regards, Peter Simson General Manager Hilton Bali Resort

4 out of 5
We love the setup especially outdoor facilities like swimming pools,volleyball court ,kids swimming pool and the kids club .the beach Wes ok but there was lost of rubbish and plastic which is the shame Service was ok but not as 5star rating we had to wait to find someone to order food and drink and a long wait on the breakfast buffet for eggs and omelette and no changes to the menu The restaurant menu is very limited and over priced Massage is very expensive nearly 10 times more expensive compact to Kuta and also not too much of music or entertainment in the hotel Overall we had a good time there

Posted by on 10 May 2019

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Comment from Hotel Management

20 May 2019 by Peter Simson

Dear Guest, Thank you very much for taking the time to share your experience while residing at the Hilton Bali Resort. While I was happy to receive your thoughts on our facilities, please accept my sincere apologies for the unexpected encounter you described with our services and restaurant menu as well as the spa. We will certainly learn from your constructive feedback to continue to refine the level of product and service. I do hope that we will have the opportunity of being able welcome you back to Bali at some future time and experience our improved service and facilities. Until the occasion prevails, Kind regards, Peter Simson General Manager Hilton Bali Resort

4 out of 5

Posted by on 27 Jan. 2019

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Comment from Hotel Management

11 Feb. 2019 by Peter Simson

Dear Guest, Thank you very much for taking the time in rating us 4 out of 5. Your review will most certainly be shared with all of our Team Members as this sentiment will continue to inspire us to deliver the warmth of traditional Balinese hospitality and Hilton service standards. We do look forward to having the opportunity of being able to welcome you back ‘home’ as and when you next have reason to visit Bali. Until the occasion prevails, With my best regards, Peter Simson General Manager Hilton Bali Resort

5 out of 5
Perfect hotel fantastic beach breakfast amazing, The only negative is that the shuttle bus doesn’t run it would be better to not advertise that there is a shuttle bus in the first place, but either way can’t wait to get back to the Hilton

Posted by on 21 Jan. 2019

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Comment from Hotel Management

21 Jan. 2019 by Peter Simson

Dear Guest, Thank you for taking the time to share your recent stay experience at the Hilton Bali Resort. While I was happy to receive your thoughts on our resort, please accept my sincere apologies for the inconvenience that you experienced with the shuttle service. We will certainly learn from your constructive feedback to continue to refine the level of product and service. We do look forward to having the opportunity of being able to welcome you back ‘home’ as and when you next have reason to visit Bali. Until your travel plan permits, Kind regards, Peter Simson General Manager Hilton Bali Resort

4 out of 5
This hotel is geared primarily for families. If you're an adult seeking time away without kids this is not the hotel for you. There is no adult only pool, and the swim up bar never operated as families used it to shade their kids from the midday sun. The Shore restaurant was also a disappointment, Prices high, servings small and average quality. The hotel in general was pleasant and the staff were excellent. The location is remote, so expect to catch a taxi to get to shops. The beach was good, and the waves excellent if you like to surf. The Day Spa was expensive, but a small hut on the beach offered massages for $20 per hour and I would recommend this option. The breakfast was sensational and I would recommend anyone staying here have it included in their package. The fitness centre had enough equipment for a decent work-out.

Posted by on 30 Dec. 2018

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Comment from Hotel Management

23 Jan. 2019 by Peter Simson

Dear Guest, Thank you for taking the time to share your recent stay experience at the Hilton Bali Resort. While I was happy to receive your thoughts on our resort, please accept my sincere apologies for the inconvenience that you experienced with our restaurant. We will certainly learn from your constructive feedback to continue to refine the level of product and service. Please feel free to reach out to us directly should you be returning to Bali, the ‘Island of Gods’ and I would be happy to ensure your complete satisfaction should you choose to stay with us. Until the opportunity permits, Kind regards Peter Simson General Manager Hilton Bali Resort

3 out of 5

In process of upgrading

Pros: The staff at all times were extremely courteous and professional. This made up for a lot of our issues.
Cons: The mould issues in the garden rooms must be addresses if health problems for guests are to be avoided for long stays. Other issues are minor.
Location: Location of resort is great.
The room at arrival had several issues; mould on the walls, aircon leaking into the wardrobe, shower handle fell off at first use. Shower door did not close fully. Air conditioner leak and shower handle were fixed when staff were alerted to issue. Mould on wall was still there at end of stay, as was the problem with the shower door not closing fully. Recommended to the clerk at reception to fix these issues prior to next guest.

Posted by , from Sydney on 10 Aug. 2018

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Comment from Hotel Management

4 Sep. 2018 by Peter Simson

Dear Reg, Thank you for sharing your stay experience while residing at the Hilton Bali Resort. While I was happy to receive your thoughts on our great staff and location, please accept my sincere apologies for the unexpected encounter you described with our the room condition, which we have personally shared to our Senior Leader in Front Office and Housekeeping to improve our services and offer in the future. You may be aware that we have initiated an on-going property improvement program, which we trust will permit us to better align with the expectations of our guests and in turn, ensure that we continue to establish the Hilton brand standards within this beautiful resort. Reg, thank you again for your constructive feedback. We do hope that we will have the opportunity of being able to welcoming you back to the Hilton Bali Resort at some point in the future and as and when you next have reason to visit Bali. Until the occasion prevails, Kind regards, Peter Simson General Manager Hilton Bali Resort

5 out of 5
loved my stay with the Hilton and the price deduction was fantastic while renovations were happening at the hotel. However the renovations were subtle and well managed. The staff were wonderful and room large and service fast and pleasant. Breakfast missed a few luxuries but when I asked the staff provided these not just once but every morning. I loved that the resort had its own private access to the beach and dinner just metres from the sound of the surf was superb. Only suggestion was meal service ie a light lunch around the pool a little expensive everyday and no nearby shops to purchase. Many thanks do so wish I will be able to come back

Posted by on 8 Jun. 2018

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Comment from Hotel Management

14 Jun. 2018 by Peter Simson

Dear Mr/Ms, Thank you very much for taking the time to write your detailed review. I am delighted to read of your positive stay experience and that you were impressed with our facilities. Your comments will most certainly be shared with all of our Team Members as this sentiment will continue to inspire us to deliver the warmth of traditional Balinese hospitality and Hilton service standards. We do look forward to having the opportunity of being able to welcome you back ‘home’ as and when you next have reason to visit Bali. Until the occasion prevails, With my best regards, Peter Simson General Manager Hilton Bali Resort

4 out of 5

Luxury hotel

Luxury hotel - great kids pool, beautiful pool, lovely rooms, clean, friendly staff, beach front, awesome views, beautiful gardens and great restaurants, however the food prices are a bit expensive. Expect to pay top dollar for meals and snacks. Haagen Dazs icecream $9.50 AUD!

Posted by , from SA on 27 Aug. 2016

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4 out of 5

5 Star Hotel on the cliff with best view

Pros: The view of the sea from reception (on level 15). Level one is beach level and pool level. Loved the executive club which had its own infinity pool
Cons: The pools downstairs can be updated as they are not as up to date as some the other brand name pools in the area. E.g. The pools of the Grand Laguna.
Location: Niko is not close to the other resorts buy that is the appeal. A shuttle ride or cheap taxi can get you anywhere. The private beach is great.
Niko has the best views in Nusa Dua and a great vibe

Posted by , from Los Angeles on 12 Feb. 2016

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4 out of 5
Great location, service attentive and all round great stay.

Posted by on 5 Jan. 2016

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Renovations + Closures

The property will be renovating from 01 May 2019 until 30 September 2019 (completion date subject to change). The following areas are affected:

  • Selected guestrooms

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

During renovations, the resort will make every effort to minimise noise and disturbance.

Property Features

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hilton Bali Resort such as the outdoor pool and the kids' pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges, A swim-up bar, and A bar/lounge. Public spaces have free WiFi. This luxury resort also offers a 24-hour fitness centre, a hot tub and a sauna. Free self parking and valet parking are available. This 5-star Nusa Dua resort is smoke free.

  • 407 guestrooms or units
  • 24 levels
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Built in 2016
  • Dining venue
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Indoor tennis courts - 3
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Denpasar (DPS-Ngurah Rai Intl.) (16.3 km / 10.1 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Hilton Bali Resort offers 407 forms of air-conditioned accommodation with DVD players and minibars. Rooms open to balconies or patios. This accommodation offers separate sitting areas. LED televisions come with premium cable channels. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Private balcony or patio
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.

The Shore Restaurant – This beachfront restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.

Paon Bali Resto & Bar – Overlooking the ocean and garden, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Delicatessen – On-site delicatessen. Open daily.

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 605000.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Union Pay
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between IDR 150000 and IDR 250000 for adults, and IDR 75000 and IDR 125000 for children (approximately)
  • Airport shuttle fee: IDR 300000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Bali Resort Nusa Dua
  • Hilton Bali Resort Nusa Dua
  • Hilton Bali Nusa Dua
  • Hilton Bali

You should know

  • Hilton Bali Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.