Skip to main content
Beginning of main content
4.0 out of 5

"The staff where extremely helpful and friendly, Overall I would highly recommend " More

By a verified traveller on Sat 14 Mar 2020

Enter dates to see availability

Hotel Description

A family-friendly stay in the heart of Legian awaits you at Mercure Bali Legian. Within just a 15-minute stroll, you'll find Legian Beach and Kuta Beach. Highlights at this hotel include 2 outdoor swimming pools, 2 bars/lounges, and a full-service spa.

LED TVs with cable channels are featured in all 321 soundproofed rooms, and you can enjoy free WiFi, coffee/tea makers, and free bottled water. Minibars provide refreshments, and 24-hour room service is also available. Premium linens welcome you to a good night's rest, and other nice touches include rainfall showerheads and slippers. Safes, hair dryers, and phones are also available.

A pampering day can include hot stone massages and Thai massages along with body scrubs, body treatments, and aromatherapy. The restaurant, Ancak, serves Indonesian cuisine and is open for breakfast, lunch, and dinner. Poole is the hotel's own bar. Enjoy the free kids' club, fitness center, and kids' swimming pool. Plus you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 11 AM. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this 4-star North Legian hotel include Double Six Beach and Beachwalk Shopping Center.

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$42* Per night/room 31 Jan. - 1 Feb.

Deluxe Room, 1 King Bed (Plunge Pool)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room, 2 Single Beds, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mercure Bali Legian ratings based on 61 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Bali Legian

Everyone (43) Couples (7) Family (7)
5 out of 5
The staff where extremely helpful and friendly, Overall I would highly recommend

Posted by on 14 Mar. 2020

Was this review helpful to you?
2 out of 5
Rooms felt damp and had funny smell. Walls marked and chair in room filthy. Needs updating and new furniture

Posted by on 10 Feb. 2020

Was this review helpful to you?
Comment from Hotel Management

12 Feb. 2020 by Guest Experience Manager

Dear Valued Guest, Warmest Greeting from Mercure Bali Legian Thank you for taking the time to share your comments with us. It is with much regret we read about the unfortunate circumstances of your recent stay at our hotel. At Mercure Bali Legian, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warmest Regards, Melisa Guest Experience Manager

5 out of 5
For the price it was good. It is on a busy road so the front room or balcony room could be a little noisy which doesn’t bother me but may bother some. Breakfast was good. Not one complaint to be had, very happy.

Posted by on 1 Dec. 2019

Was this review helpful to you?
3 out of 5
Central location Not getting the room we requested despite booking it in Feb this year upgrade to plunge pool room very expensive

Posted by on 28 Nov. 2019

Was this review helpful to you?
Comment from Hotel Management

29 Nov. 2019 by Guest Experience Manager

Dear Valued Guest, Warmest Greeting from Mercure Bali Legian. Thank you for taking the time to share your comments with us. It is with much regret we read about the unfortunate circumstances of your recent stay at our hotel. At Mercure Bali Legian, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warmest Regards. Melisa Guest Experience Manager

4 out of 5
The facilities & staff were great. Excellent location with currency exchange & convenience store just across the road. The hotel room is looking a little dated but overall I would stay here again.

Posted by on 25 Nov. 2019

Was this review helpful to you?
5 out of 5
Awesome hotel, extremely friendly staff. Only thing I would suggest to change, make the plunge pool more private. Having people watching you from above isn't ideal.

Posted by , from Perth on 1 Oct. 2019

Was this review helpful to you?
4 out of 5

Posted by on 24 Sep. 2019

Was this review helpful to you?
5 out of 5
Everything was lovely besides the toilet/drain. It smelt like sewage. Staff very helpful and extremely friendly. Would recommend to others still.

Posted by , from Adelaide Australia on 23 Sep. 2019

Was this review helpful to you?
5 out of 5
Love this hotel. Great location. Amazing breakfast.

Posted by on 23 Sep. 2019

Was this review helpful to you?
4 out of 5
Overall very pleasing, we will be bookimg ro stay again. The one thing that they can improve on is time managment for the rooms to be ready. We arrived hours after check in time and still had to wait 35 minutes before our room was ready.

Posted by on 16 Sep. 2019

Was this review helpful to you?

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Mercure Bali Legian offers its guests a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. There are 5 meeting rooms available. Spa services, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Mercure Bali Legian. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4-star Legian hotel is smoke free.

  • 321 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Built in 2014
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ngurah Rai Intl. Airport (DPS) (9.1 km / 5.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Mercure Bali Legian offers 321 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Ancak - This restaurant specializes in Indonesian cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.

Poole - This bar overlooks the pool and specializes in international cuisine. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Spa Services

  • Body treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Thai massage
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 363000.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Additional fees apply to children 0-12 years old for breakfast when sharing existing bedding.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines. The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines.

  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 165000 for adults and IDR 82500 for children (approximately)
  • Airport shuttle fee: IDR 250000 per vehicle (one-way)
  • Rollaway bed fee: IDR 363000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Bali Legian Hotel
  • Mercure Bali Hotel
  • Mercure Bali Legian
  • Mercure Bali Legian Hotel
  • Mercure Bali Legian Legian
  • Mercure Bali Legian Hotel Legian

You should know

  • To get to the property, guests need to transfer by airplane. Transfers need to be confirmed by contacting the property at least 48 hours before travel at the number on the booking confirmation.
  • Mercure Bali Legian offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
url importing http://www.wotif.com/Legian-Hotels-Mercure-Bali-Legian.h9093688-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Legian-Hotels-Mercure-Bali-Legian.h9093688-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Legian-Hotels-Mercure-Bali-Legian.h9093688-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.