A pampering day can include hot stone massages and Thai massages along with body scrubs, body treatments, and aromatherapy. The restaurant, Ancak, serves Indonesian cuisine and is open for breakfast, lunch, and dinner. Poole is the hotel's own bar. Enjoy the free kids' club, gym, and kids' swimming pool as well as access to bike rentals. Business travelers can take advantage of 5 meeting rooms and a business center. Plus you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 11 AM. There's also free self parking, along with the convenience of an airport shuttle.
Sights within a 20-minute walk of this 4-star North Legian hotel include Double Six Beach and Beachwalk Shopping Center.
1 Oct. 2023 by Sussy Rosiani - Front Office Manager
Dear Zachary, We appreciate the time you have spent on providing the rating for us. We are glad to know that the overall of your stay was good and that the products, services and facilities provided were up to your expectations. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali
26 Feb. 2023 by Sussy Rosiani Asst. Front Office Manager
Dear Mr. Paul Anthony, Greetings from Mercure Bali Legian…I would like to thank you for affording the time to share your beautiful feedback in regards to your recent stay at our resort.We are absolutely delighted to read that you were 100%relaxed and enjoyed the hotel facilities! Thank you for giving us the opportunity to contribute to a memorable moment. We are more than ever encouraged to continue our journey and to deliver personalized hospitality to our guests. I will definitely share your valuable feedback with the team to continuously deliver our best service from the heart.We most certainly hope to have the pleasure of welcoming you back soon for another exquisite stay with us.With my best regards,Sussy Rosiani Asst. FO Manager
26 Feb. 2023 by Sincerely,Sussy Rosiani Asst. Front Office Manager
Dear Mr/s. Zeynep, Greetings from Mercure Bali Legian... I do thank you very much for sharing your review on us in regards of your recent stay in Mercure Bali Legian. Your feedback is truly valuable for us.I represent Management of Mercure Bali Legian duly apologized profusely for an unpleasant experience when you stay at Mercure Bali Legian.Thank you for bringing your concerns to our attention as it is very important for us to know how our guests feel about our products and services, so that we may have the opportunity to continually learn and see where improvements may be necessary, making sure that Mercure Bali Legian consistently lives up to its reputation and brand name.Once again, thank you again for bringing this up and please accept my apologies for this disappointment. I sincerely hope you would return and give us the opportunity to demonstrate our improvement to you as we strive to continuously improve the quality of our services.
26 Feb. 2023 by Sussy Rosiani Asst. Front Office Manager
Dear Mr. Paul, Greetings from Mercure Bali Legian,Allow me to thank you for your support to our hotel and for placing your trust in the hospitality we provide here at Mercure Bali Legian.I would also like to express my gratitude for taking the time to write a comment full of words of praise and compliments to our dedicated team, which undoubtedly makes our job worthwhile.Your lovely observations have been shared to the team and we are very excited and look forward to your return.With my best regards,Sussy RosianiAsst. FO Manager
5 Feb. 2023 by Sussy Rosiani
Dear Mr/s. KylieThank you for taking the time to tell us about your experience at the {hotel}. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At {brand}, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sussy Rosiani
10 Jan. 2023 by Sussy Rosiani
Dear Ms. LesleyWe very much appreciate your comments regarding your stay at Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sussy RosianiFront Office Manager
10 Jan. 2023 by Sussy Rosiani
Dear Ms. JessicaWe very much appreciate your comments regarding your stay at Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sussy RosianiFront Office Manager
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Mercure Bali Legian offers its guests a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and 5 meeting rooms. Spa services, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Mercure Bali Legian. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4-star Legian hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Mercure Bali Legian offers 321 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.
Ancak - This restaurant specializes in Indonesian cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.
Poole - This bar overlooks the pool and specializes in international cuisine. Open daily.
24-hour room service is available.
Special check-in instructions:
Guests must transfer via aeroplane to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
To get to the property, guests need to transfer by aeroplane. Transfers need to be confirmed by contacting the property at least 48 hours before travel at the number on the booking confirmation. Mercure Bali Legian offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Additional fees apply to children 0-12 years old for breakfast when sharing existing bedding.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.