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4.3 out of 5

"The main pool was far too hot, it was unbearable to swim in. " More

By a verified traveller on Mon 27 Jan 2020

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Hotel Description

A luxury stay in Nusa Dua awaits you at Grand Hyatt Bali. Within just a 10-minute stroll, you'll find popular attractions like Nusa Dua Beach and Bali Nusa Dua Theater. Highlights at this beachfront hotel include 5 outdoor swimming pools, a full-service spa, and a private beach.

You can enjoy LED TVs with cable channels, and all 636 soundproofed rooms feature free WiFi, free wired Internet, and sitting areas. Minibars provide refreshments, and room service is also available. Nice touches to enhance your stay include spring water baths, rainfall showerheads, and bathrobes. Additionally, separate bathtubs and showers, coffee/tea makers, and free bottled water are available.

A day of pampering at Kriya Spa can include hot stone massages, body scrubs, and facials along with aromatherapy and Ayurvedic treatments. The diner, Pasar Senggol, serves Indonesian cuisine and is open for dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the health club, kids' club, spa tub, and sauna. Additionally, you'll find free WiFi in public areas, a kids' swimming pool, and free supervised kids' activities. Cooked-to-order breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute walk of this 5-star BTDC hotel include Bali Nusa Dua Convention Centre and Geger Beach.

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Ambassador Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 1 King Bed (Club Access)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Twin Room, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Grand Hyatt Bali ratings based on 39 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Hyatt Bali

Everyone (24) Couples (4) Family (8)
4 out of 5
The main pool was far too hot, it was unbearable to swim in.

Posted by on 27 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by Grand Hyatt Bali Team

Dear Valued Guest, Warm greetings from Grand Hyatt Bali. Thank you for taking the time to share your experience and your feedback about your recent visit. We are very sorry to learn that your stay with us did not meet your expectations. We take all guest feedback extremely seriously and strive to improve our standards and resort services on offer at all times. Please accept our sincere apologies again for the shortfalls you experienced. Should you decide to return it would be a pleasure to welcome you back and we will spare no effort in ensuring that your stay is memorable. Best regards, Grand Hyatt Bali Team

5 out of 5
This place has it all. Everything in walking distance. Paradise for kids.

Posted by , from Perth on 18 Jan. 2020

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Comment from Hotel Management

19 Jan. 2020 by Grand Hyatt Bali Team

Dear BSmith, Greetings from Grand Hyatt Bali. Thank you for choosing our resort during your recent trip to the island and for taking the time to share your feedback. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We all look forward to your return visit in the near future. Best regards, Grand Hyatt Bali Team

5 out of 5

Posted by on 9 Jan. 2020

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Comment from Hotel Management

10 Jan. 2020 by Grand Hyatt Bali Team

Dear Valued Guest, Warm greetings from Grand Hyatt Bali. May we extend our sincere gratitude for taking the time to share your wonderful review with us. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We all look forward to your return visit in the near future. Best regards, Grand Hyatt Bali Team

5 out of 5

Posted by on 24 Dec. 2019

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Comment from Hotel Management

25 Dec. 2019 by Grand Hyatt Bali Team

Dear Valued Guest, Greetings from Grand Hyatt Bali. Thank you for choosing our resort during your recent trip to the island and for taking the time to share your feedback. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We all look forward to your return visit in the near future. Best regards, Grand Hyatt Bali Team

5 out of 5
The service was exceptional! Though the breakfast menu can be improved.

Posted by , from Sydney on 18 Nov. 2019

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Comment from Hotel Management

18 Nov. 2019 by Grand Hyatt Bali Team

Dear Chris, Warm greetings from Grand Hyatt Bali. Thank you for choosing the Grand Hyatt Bali during your recent trip and for taking the time to post your valuable feedback. We are grateful for your generous endorsement of our resort and acknowledgement of your memorable experience. We also appreciate your constructive comment regarding breakfast menu that we could improve upon. We look forward to the privilege of serving you on a return trip to this fabulous island and creating more memories. Warm regards, Grand Hyatt Bali Team

4 out of 5
Great water slide. Great buffet brekkie. Lovely grounds. Great night market.

Posted by on 10 Jul. 2019

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Comment from Hotel Management

11 Jul. 2019 by Grand Hyatt Bali Team

Dear Valued Guest, Greetings from Grand Hyatt Bali. Thank you for choosing our resort during your recent trip to the island and for taking the time to share your feedback. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We all look forward to your return visit in the near future. Best regards, Grand Hyatt Bali Team

4 out of 5

Posted by on 9 Jul. 2019

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Comment from Hotel Management

11 Jul. 2019 by Grand Hyatt Bali Team

Dear Valued Guest, warm greetings from Grand Hyatt Bali. May we extend our gratitude for sharing your wonderful review on our Expedia page. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We all look forward to your return visit in the near future. Best regards, Grand Hyatt Bali Team

5 out of 5
The Grand Hyatt is absolutely beautiful and lives up to its name. The rooms are spacious and comfortable and the swimming pools and water slides are a great bonus to keep the children (and adult children) entertained. The location is good with the private beach and Bali collection a small walk from the resort. The only down side is the cost for breakfast. Buffet breakfast costs approx AU$85 for two adults. Don’t get me wrong, it’s the best buffet I’ve ever seen but a continental breakfast should be an option in order to save a bit of cash if you need to.

Posted by , from Brisbane, AUS on 28 May 2019

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Comment from Hotel Management

30 May 2019 by Grand Hyatt Bali Team

Dear BenK, Greetings from Grand Hyatt Bali. Thank you for choosing our resort during your recent trip to the island and for taking the time to share your feedback. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We all look forward to your return visit in the near future. Best regards, Grand Hyatt Bali Team

2 out of 5

Posted by on 17 Apr. 2019

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Comment from Hotel Management

7 May 2019 by Grand Hyatt Bali Team

Dear Valued Guest, Warm greetings from Grand Hyatt Bali, Thank you very much for taking the time to share your feedback on your recent visit to Grand Hyatt Bali. We hope that overall you had an enjoyable time while staying with us. We would love to welcome you back to our resort when you plan to visit Bali in the future. Have a lovely day! With best regards, Grand Hyatt Bali Team

4 out of 5

Posted by on 17 Apr. 2019

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Comment from Hotel Management

24 Apr. 2019 by Grand Hyatt Bali Team

Dear Valued Guest, Warm greetings from Grand Hyatt Bali. Thank you very much for taking the time to share your feedback on your recent stay with us. We hope that overall you had an enjoyable time while staying with us. We would love to welcome you back to our resort when you plan to visit Bali in the future. Have a lovely day! With best regards, Grand Hyatt Bali Team

Property Features

Simply walk outside to feel the sun on your face at the white sand beach. At Grand Hyatt Bali you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a children's pool, a health club, and a spa tub. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Nusa Dua hotel.

  • 636 guestrooms or units
  • 5 levels
  • 4 buildings
  • Built in 1991
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Supervised kid's activities (free)
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 5
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Denpasar (DPS-Ngurah Rai Intl.) (14.9 km / 9.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Grand Hyatt Bali offers 636 accommodations with minibars and safes. Accommodations offer separate sitting areas. 25-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, bathrobes, and slippers. This Nusa Dua hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Sitting area
  • Spring water bath
  • Minibar
  • In-room dining
  • LED television
  • Cable channels
  • Coffee maker
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Pasar Senggol - This diner specializes in Indonesian cuisine and serves dinner only. Reservations are required.

Garden Cafe - Overlooking the garden, this family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Salsa Verde - This poolside restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Watercourt Restaurant - Overlooking the garden, this theme restaurant specializes in Indonesian cuisine and serves breakfast only. Open daily.

Nampu - Overlooking the garden, this sushi bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

A complimentary grocery shopping service is offered and room service is available.

Spa Services

  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 24
  • Reflexology
  • Couples treatment rooms
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Grand Hyatt Bali

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, social distancing measures are in place and staff at the property wear personal protective equipment.The property affirms that it follows sanitization practices of GBAC STAR - Hyatt guidelines.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • No pets or service animals allowed
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 24 for adults and USD 12 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bali Grand Hyatt
  • Bali Hyatt Grand
  • Grand Bali Hyatt
  • Grand Hyatt Bali
  • Grand Hyatt Bali Hotel
  • Grand Hyatt Bali Hotel Nusa Dua
  • Grand Hyatt Bali Nusa Dua
  • Hyatt Bali
  • Hyatt Bali Grand
  • Hyatt Grand Bali
  • Grand Hyatt Hotel Bali
  • Grand Hyatt Nusa Dua
  • Hyatt Nusa Dua
  • Nusa Dua Hyatt
  • Grand Hyatt Bali Hotel
  • Grand Hyatt Bali Nusa Dua
  • Grand Hyatt Bali Hotel Nusa Dua

You should know

  • Pool access available from 8:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.