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4.9 out of 5

"Front desk staff very good. Breakfast slow and often mixed up orders " More

By a verified traveller on Tue 10 Sep 2019

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Hotel Description

A luxury stay in Nusa Dua awaits you at Holiday Inn Resort Bali Benoa. Within a 30-minute stroll, you'll find Bali Nusa Dua Convention Centre and Bali Collection Shopping Centre. Highlights at this beachfront hotel include 4 outdoor swimming pools, 2 poolside bars, and a full-service spa.

LED TVs with satellite channels are featured in all 171 individually furnished rooms, and you can enjoy free WiFi, furnished balconies or patios, and iPod docks. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches include rainfall showerheads, bathrobes, and slippers. DVD players, coffee/tea makers, and in-room childcare are also available.

A day of pampering at Tea Tree Spa can include massages, body wraps, and body scrubs along with aromatherapy and reflexology. The café, Pasar Market, serves international cuisine and is open for breakfast, lunch, and dinner. Nudi Beach Club is the hotel's own bar. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite free kids' club and fitness center. Business amenities include a conference center and a business center. Other amenities include free WiFi in public areas, a kids' swimming pool, and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Nusa Dua hotel, you'll be 2.7 km (1.7 mi) from Bali Nusa Dua Theater and 3.1 km (1.9 mi) from Puja Mandala.

Room, 1 King Bed, Non Smoking, Balcony (Benoa)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Grand Suite, 1 King Bed, Non Smoking, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Holiday Inn Resort Bali Benoa ratings based on 10 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Resort Bali Benoa

Everyone (8) Couples (1) Family (1)
4 out of 5
Front desk staff very good. Breakfast slow and often mixed up orders

Posted by on 10 Sep. 2019

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Comment from Hotel Management

12 Sep. 2019 by Carol

Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sunny regards, Carol W General Manager

5 out of 5

Posted by on 31 Jul. 2019

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5 out of 5
The staff were wonderful, the facilities were wonderful and I would highly recommend this resort for a great family holiday.

Posted by on 2 Jun. 2019

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Comment from Hotel Management

3 Jun. 2019 by Carol W

Dear Joanne, Thank you for choosing Holiday Inn Resort Bali Benoa for your holiday and spend a moment to write us a review. We are delighted to know that you enjoyed your stay with us, we truly value your feedback. Hopefully we are able to welcoming you again in the near future. Sunny regards, Carol W General Manager

5 out of 5
Loved the whole experience. Great kids club, pool, food. Staff were incredible - friendly, helpful. Pools were fantastic. Loved, loved, loved it all.

Posted by on 30 Dec. 2018

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Comment from Hotel Management

7 Jan. 2019 by Carol

Dear Valued Guest, Thank you for sharing your experience with us. We are pleased to receive your kind feedback regarding our kids club, friendly team members, and our resort's pool We look forward to welcoming you again soon

5 out of 5
Had a pool access room was great and the staff was excellent

Posted by on 21 Dec. 2018

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Comment from Hotel Management

24 Dec. 2018 by Sapta

Dear Valued Guest, Thank you for staying with us at Holiday Inn Resort Bali Benoa. We are pleased to receive your feedback regarding our room and our team members. We look forward to welcoming you again in the near future.

5 out of 5
Very nice resort for families. Staff were excellent and went out of their way to satisfy your needs. Truly enjoyed our stay and would happily come back in the future.

Posted by , from Melbourne, Australia on 30 Aug. 2018

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Comment from Hotel Management

27 Sep. 2018 by Carol

Dear Datrice, Thank you for staying with us at Holiday Inn Resort Bali Benoa. We are pleased to know you had an enjoyable stay. We look forward to welcoming you back soon Sunny regards, Carol W General Manager

5 out of 5

Excellent resort would stay again

Cons: If you book and pay for 6 people have enough beds for them, and not have to pay again for an extra bed its an expense most can do without again.
Location: Good
Had a great holiday, resort was great and comfortable and staff were great and friendly, only negative was we booked and paid for 6 people and there was only enough beds for 5 so we had to pay extra again for another bed and for adjoining rooms which had been requested and paid for when booked so other than unexpected minus few hundred to start the holiday it was good.

Posted by , from Australia on 27 Oct. 2017

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Comment from Hotel Management

30 Oct. 2017 by General Manager

Dear Kate87, Thank you for sharing your stay experience with other travelers and to share your feedback. Kids 12 years and under stay for free when sharing their parents’ room with existing bedding, while the kids above 12 years must have extra beds to make a comfortable stay for all, we apologize if this was not clarified to you during your booking time. Once again thank you for sharing your Bali stay and we look forward to welcoming you back again in the near future. Sunny regards Carol W General Manager

5 out of 5

Excellent room with sea view!

The seaview room is amazing. Comfortable and big room with nice breakfast. Although the pools are a bit small but easy access to the beach. It's a great hotel overall.

Posted by , from Perth, Australia on 31 Jul. 2017

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Comment from Hotel Management

2 Aug. 2017 by General Manager

Dear Joyce, Many thanks for your positive feedback, it is great hearing how much you enjoyed your stay. The team and I really appreciate your comments and would love to welcoming you back again on your next vacation. Sunny regards, Carol W General Manager

5 out of 5

Beautiful, peaceful place to stay

Pros: The staff were just fabulous. The pools sparkling clean. The beach towels available and soft. The food very good and the rooms perfect.
Cons: Dont think much could be done. They have a small dvd collection which could do with an update.
Location: Right on the beach. Free shuttle to Bali Collection which is a huge group of shops for tourist shopping and restaurants. Lots of water sports to do.
We stayed here for 5 nights and it was bliss. We stayed in Legian for 5 nights first which is a very busy place but Benoa is much quieter and the hotel - well you just couldnt fault it really. Right on the beach, lots of walking can be done, restaurants around, fabulous hotel with enormous swimming pools - has everything you could possibly want. Loved it.

Posted by , from Victoria, Australia on 18 May 2017

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Comment from Hotel Management

23 May 2017 by Resort Manager

Dear Carol, Thank you for staying at our resort and for the time spent to review your stay. We are pleased to learn that you had a good time among us. It was our pleasure having you at our resort and we hope to welcoming you back very soon. Best regards, IB Nyoman Sapta Resort Manager

5 out of 5

Lovely hotel close to amenities and beach.

Pros: Clean, comfortable rooms and excellent staff.
Cons: Nothing!
Location: Close to restaurants and shops and right on the beach.
Lovely hotel, friendly staff always willing to help out, great amenities and close to restaurants, shops, and spas in Nusa Dua. I would definitely recommend this hotel - couldn't fault it in any way.

Posted by , from Australia on 20 Feb. 2017

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Comment from Hotel Management

23 Feb. 2017 by Holiday Inn Resort Bali Benoa

Dear Wendy, Thank you very much for the five star recommendation and wonderful review. I am delighted to hear how much you and family have enjoyed our Family Adventure Suite room. Our resort indeed is a great place to spend some family relaxing times. Kindly stay in touch we are looking forward to welcoming you and your family back for more great experiences. Have a great day! Best regards, Franck Rodriguez General Manager

Property Features

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Holiday Inn Resort Bali Benoa you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There's a restaurant on site, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool, and a fitness center. You'll have access to the outdoor pool at a partner property. Free valet parking is available. Smoking is allowed in designated areas at this 5-star Nusa Dua hotel.

  • 1 building
  • 171 guestrooms or units
  • 4 levels
  • 2 bars by the pool
  • 2 swim-up bars
  • 2 bars or lounges
  • Built in 2015
  • Dining venue
  • Bar on the beach
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking , Free parking nearby

Transport

  • Airport: Ngurah Rai Intl. Airport (DPS) (13.5 km / 8.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

Holiday Inn Resort Bali Benoa offers 171 accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. 39-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio (furnished)
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Pasar Market - This poolside café specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered.

Nudi Beach Club - This bar is located on the beach. Happy hour is offered. Open daily.

Duke's Pool Bar & Lounge - This bar is located by the pool. Happy hour is offered. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 6
  • Reflexology
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 550000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guests' stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 180000 per person (approximately)
  • Airport shuttle fee: IDR 350000.00 per vehicle (one way)
  • Rollaway bed fee: IDR 550000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Resort Bali Benoa Nusa Dua
  • Holiday Inn Bali Benoa Nusa Dua
  • Holiday Inn Bali Benoa
  • Holiday Bali Benoa Nusa Dua
  • Holiday Inn Resort Bali Benoa Hotel
  • Holiday Inn Resort Bali Benoa Nusa Dua
  • Holiday Inn Resort Bali Benoa Hotel Nusa Dua

You should know

  • Holiday Inn Resort Bali Benoa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.