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4.7 out of 5

"Our stay was perfect. The enormous pool meant that we could swim in our own space and the gardens and views were spectacular. The staff were incredibl ... " More

By a verified traveller on Thu 13 Feb 2020

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Hotel Description

A luxury stay in Nusa Dua awaits you at Conrad Bali - CHSE Certified. You'll be 2.8 km (1.7 mi) from Nusa Dua Beach and 8.9 km (5.5 mi) from Jimbaran Beach. Highlights at this beachfront hotel include 3 restaurants, 4 outdoor swimming pools, and a full-service spa.

A day of pampering at Jiwa Spa can include beachside massages, body wraps, and body scrubs along with access to the sauna and spa tub. The restaurant, Suku, serves Asian cuisine and is open for breakfast and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sun loungers, and enjoy the 2 outdoor tennis courts and free kids' club. Business amenities include a conference center and limo/town car service. Other amenities include free WiFi in public areas, a gym, and a sauna. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free shopping center shuttle.

Sights within a 20-minute drive of this 5-star Nusa Dua hotel include Sanur Beach and Seminyak Square.

Deluxe Garden Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$236* Per night/room 31 Mar. - 1 Apr.

Deluxe Garden King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Lagoon Access Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Ocean Front Suite King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Ocean Front King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Conrad Suite, 2 Single Beds, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Conrad Bali - CHSE Certified ratings based on 148 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Conrad Bali - CHSE Certified

Everyone (36) Couples (50) Family (60)
5 out of 5

Posted by on 7 Aug. 2022

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5 out of 5

Posted by on 30 Jul. 2022

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Comment from Hotel Management

18 Aug. 2022 by Evelyne Raden

Dear Arman, Thank you very much for leaving such a positive review after your experience at the Conrad Bali. Thank you for your generous compliments, it will be our pleasure to extend a warm welcome back and be of service to you again. Best Regards, Evelyne Raden Director of Operations

5 out of 5
Our stay was perfect. The enormous pool meant that we could swim in our own space and the gardens and views were spectacular. The staff were incredible and went over and beyond, making us feel like royalty. We travelled with our 11 month old baby. Upon arrival they had an amazing baby pack put together filled with care items (nappies, shampoo, toys, bibs etc). The staff catered for her perfectly and constantly kept her entertained and Happy

Posted by , from Australia on 13 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Andreas Justkowiak

Dear Georgina, Thank you for leaving us a superb review! I'm delighted to know it was a 'perfect' stay for you and your family and am pleased that our offerings and services blew you away, from our facilities and amenities to the warm hospitality and attentiveness of our team. We truly look forward to welcoming you back for another stay hopefully in the near future! With Regards, Andreas Justkowiak General Manager

3 out of 5
Nice big and spacious room size and layout. Bathrooms were well done

Posted by on 2 Jan. 2020

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Comment from Hotel Management

9 Jan. 2020 by Andreas Justkowiak

Dear Valued Guest, Thank you for leaving us a review. I'm glad you had a pleasant stay and am happy to hear you're impressed with our spacious accommodation too. I look forward to having you back at our resort for an even better experience in the future! With regards, Andreas Justkowiak General Manager

5 out of 5

Posted by on 17 Sep. 2019

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5 out of 5
Wonderful resort with great facilities and super friendly, helpful staff.

Posted by on 19 Jan. 2019

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5 out of 5
Great hotel , nice and clean , family friendly and not too noisy. However, they did not have any bandaids for simple cuts

Posted by , from Melbourne on 28 Oct. 2018

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2 out of 5

Delapidated and over priced

Arrived at 7.30pm so had dinner immediately. Drilling was apparent in main reception area, when I stepped outside the main foyer there was a building site. Air con turned off in room in middle of night leaving puddles and a wet floor which I slipped over in. I informed staff but they didnt do anything. Beach was unuseable due to rubbish in water which was terrible. Food and drink whilst nice was terribly over priced with a 31% tax on top. Very disappointing start to a family holiday with my elderly parents.

Posted by , from Sydney on 15 Apr. 2018

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Comment from Hotel Management

9 May 2018 by Markus Kosch

Dear K bomb, Thank you for your review. I am truly sorry for the inconvenience you experienced due to AC malfunction. Rest assured that it has been addressed accordingly to avoid re-occurrence in the future. Pleased to clarify that the price of accommodation and other services provided at the hotel are subject to 10% service charge and 10% government tax (government tax is calculated from sum of price and service charge). The public beach located in front of the hotel is regularly cleaned by our gardeners’ team, even though it can be sometimes difficult to control the seaweeds and/or debris which might drift on the shore of the resort, anytime during the day. In addition, we also do weekly beach cleaning every Friday, collecting trash along the coast, which involving our Department Heads and Excom from our hotel. Once again, thank you for communicating this valuable feedback to us and hope to welcome you again in the near future. With regards, Markus Kosch General Manager

4 out of 5

Stunning gardens

Pros: grounds, service, pools
Cons: Food quality
Location: Great location with a clean beach you are able to paddle in. Great restaurants nearby and convenience stores. Bali Collection Shopping near.
Just returned from 8 nights here. Can't fault the grounds, facilities and staff. Breakfast was fantastic however the other food we had was extremely average and expensive, although that would be fine if it was good. Club Sandwich was dry and tasteless, pizza undercooked and soggy, nasi goring bland, fish and chips dry........ We ate out most lunches and dinner with good and inexpensive options around. Royal India across the road is amazing but our favourite is Giorgio's at the Aston 5 mins up the road, we go back every time we are in town (more than once) and it is sensational. If the Conrad got this right then it would be impossible to say anything negative.

Posted by , from Perth Western Australia on 17 Dec. 2016

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2 out of 5

Previously good hotel- now disappointing

Evidence of any management lacking. Breakfast was disorganised chaos. Too many package tours which take away from the individual nature of the experience. Long walk from the suites to pool and breakfast with young children. Property also needs maintenance as is lookkng a little tired. Room condition was very good.

Posted by , from sydney on 9 Jul. 2016

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About the Conrad Bali - CHSE Certified

Location Jalan Pratama 168, Nusa Dua, Bali 80363

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Conrad Bali - CHSE Certified you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. You'll have access to the health club at a partner property. Free self parking and valet parking are available. This 5-star Nusa Dua hotel is smoke free.

  • 358 guestrooms or units
  • 4 levels
  • 4 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 10608 sq ft of conference space
  • Built in 2004
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool


Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired internet


Free self parking , Free valet parking


  • Property shuttles: Free shopping center shuttle; airport shuttle and area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Conrad Bali - CHSE Certified offers 358 accommodations with DVD players and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers. This Nusa Dua hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Private balcony or patio (furnished)
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Suku - Overlooking the pool, this restaurant specializes in Asian cuisine and serves breakfast and dinner. A children's menu is available.

Eight Degrees South - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Rin - Overlooking the pool and garden, this restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 17
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 2

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Conrad Bali - CHSE Certified offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 700000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Conrad Bali - CHSE Certified


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free: Maximum age 11
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 302500 per person
  • Fee for in-room wireless Internet: IDR 150000 per 24-hour period (rates may vary)
  • Airport shuttle fee: IDR 400000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 700000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bali Conrad
  • Conrad Bali
  • Conrad Bali Hotel
  • Conrad Bali Hotel Nusa Dua
  • Conrad Bali Nusa Dua
  • Conrad Bali
  • Conrad Bali Chse Certified
  • Conrad Bali - CHSE Certified Hotel
  • Conrad Bali - CHSE Certified Nusa Dua
  • Conrad Bali - CHSE Certified Hotel Nusa Dua

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.