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4.4 out of 5

"Very friendly staff, and perfect for children of all ages. The all exclusive deal is great value, and takes away the hassle of have to carry cash or p ... " More

By a verified traveller on Sun 08 Mar 2020

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Hotel Description

A luxury stay in Nusa Dua awaits you at Grand Mirage Resort & Thalasso Bali. You'll be 0.7 km (0.4 mi) from Tanjung Benoa and 4.6 km (2.9 mi) from Nusa Dua Beach. Highlights at this beachfront resort include 8 restaurants, 3 outdoor swimming pools, and a full-service spa.

LCD TVs with satellite channels are featured in all 377 rooms, and you can enjoy free WiFi, in-room childcare, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service makes dining in an option. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like spring water baths and bathrobes. Down comforters, free bottled water, and safes are also available.

A day of pampering at Thalasso Bali can include beachside massages, body wraps, and body scrubs along with aromatherapy and Ayurvedic treatments. The buffet restaurant, Grand Cafe, serves international cuisine and is open for breakfast, lunch, and dinner. Panorama Lounge is the resort's own lobby lounge, serving drinks along with light fare. Spend the day at the beach where you'll find cabanas, and enjoy the onsite fitness center and karaoke. 1100 square feet (102 square meters) of event facilities include a conference center, and other business amenities include a business center. Plus you'll find a kids' swimming pool, a coffee shop/café, and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle.

With a stay at this 4.5-star Nusa Dua resort, you'll be 3.4 km (2.1 mi) from Bali Nusa Dua Convention Centre and 4.5 km (2.8 mi) from Bali Nusa Dua Theater.

Executive Suite, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$313* Per night/room 5 Jun. - 6 Jun.

Junior Studio Suite, Garden View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Girls Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Studio, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premiere Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Kids Suite, Garden View (1 King, 1 bunk bed and 1 trundle bed)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Grand Mirage Resort & Thalasso Bali ratings based on 438 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Mirage Resort & Thalasso Bali

Everyone (122) Couples (139) Business (1) Family (172)
5 out of 5
Very friendly staff, and perfect for children of all ages. The all exclusive deal is great value, and takes away the hassle of have to carry cash or pay any bills on checking out of the resort.

Posted by on 8 Mar. 2020

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Comment from Hotel Management

9 Mar. 2020 by -

Greetings from Grand Mirage Resort & Thalasso Bali. Thank you so much for staying with us and sharing your experiences. We truly appreciate your feedback and we are happy to see you enjoyed your stay with us. We look forward to welcoming you again to Grand Mirage Resort.

5 out of 5
Fantastic staff! All Inclusive Package was great value.

Posted by , from Australia on 5 Mar. 2020

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Comment from Hotel Management

6 Mar. 2020 by -

Greetings from Grand Mirage Resort & Thalasso Bali. Thank you so much for staying with us and sharing your experience. We truly appreciate your feedback and we look forward to welcoming you again to Grand Mirage Resort.

3 out of 5
We were disappointed that we were not staying in the main hotel, we were not aware that there was a separate hotel down the street for families. The family hotel had very little information on room/hotel information(was told to check TV information but there was only a hotel photo shoot). Internet was slow, room was noisy all night. The price did not match the hotel and facilities. Will not be back.

Posted by on 5 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by -

Thank you for sharing your experience with us and we regret that your stay was not up to your expectation. On behalf of the resort team, I would like to apologize and I am terribly sorry to hear that we fell short of your expectations. This is certainly not the level of service that we aspire to. We have noted your comment and will review each feedback that was given to us as part of our service in gaining guest satisfaction and service that goes beyond expectation. We hope that you will allow us the opportunity to welcome you back to Grand Mirage Resort and Thalasso Bali in the near future

5 out of 5
This hotel is lovely, so many things to do from water sports to adults only pool and kids pool and water slides. The staff are very friendly and will do anything to please you and your family. The NYE event was magnificent and so well planned and delivered. Love this hotel and will return next year.

Posted by on 4 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by -

Thank you very much for staying with us and sharing your experience. We really appreciate your feedback and we hope that you will allow us to welcoming you again to our resort in the near future.

5 out of 5
Friendly staff, specious room, Great breakfast. We had a great time in Grand Mirage and will come back again soon

Posted by , from Sydney on 21 Dec. 2019

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Comment from Hotel Management

23 Dec. 2019 by -

Thank you very much for staying with us and sharing your experience. We really appreciate your feedback.

5 out of 5
Great place for a family vacation Suer friendly staffs Heaps of options during breakfast and good quality food 👌💕👍

Posted by on 17 Dec. 2019

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Comment from Hotel Management

17 Dec. 2019 by -

Thank you very much for staying with us and sharing your experience. We really appreciate your feedback and we hope that you will allow us to welcoming you again to our resort in the near future.

3 out of 5
We, my wife and myself had arranged stay and breakfast with this hotel. Preparation of food in hotel is disappointing. Food for people who consume pork and those who don't (Muslims, Jews etc.) is not separated and same dishes are used for preparation which shall not be the case for hotel claiming 4.5 stars. In addition there was a very poor choice of food as well.

Posted by on 12 Dec. 2019

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Comment from Hotel Management

17 Dec. 2019 by -

Thank you for sharing your experience with us and we regret that your stay was not up to your expectation. On behalf of the resort team, I would like to apologize and I am terribly sorry to hear that we fell short of your expectations. This is certainly not the level of service that we aspire to. We have noted your comment and will review each feedback that was given to us as part of our service in gaining guest satisfaction and service that goes beyond expectation. We hope that you will allow us the opportunity to welcome you back to Grand Mirage Resort and Thalasso Bali in the near future

3 out of 5
I liked where it was located, the service was average. Definitely need to update the pictures on there website.

Posted by on 27 Oct. 2019

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Comment from Hotel Management

29 Oct. 2019 by -

Thank you for sharing your experience with us. We have noted your comment and will review each feedback that was given to us as part of our service in gaining guest satisfaction and service that goes beyond expectation. We hope that you will allow us the opportunity to welcome you back to Grand Mirage Resort and Thalasso Bali in the near future

4 out of 5

Posted by on 24 Oct. 2019

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Comment from Hotel Management

24 Oct. 2019 by Hotel Management

Thank you very much for staying with us and sharing your experience. We really appreciate your feedback.

5 out of 5

Posted by on 27 Sep. 2019

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Comment from Hotel Management

27 Sep. 2019 by -

Thank you for staying with us and sharing your experience. We really appreciate your feedback.

About the Grand Mirage Resort & Thalasso Bali

Location Jalan Pratama 74 Tanjung Benoa, Nusa Dua, Bali 80363

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

All-inclusive Details

  • Kayaking included
  • Windsurfing included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Motorised water sports not included
  • Cycling included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • On-site entertainment and activities included
  • Gratuities included
  • Cooking classes/lessons included
  • Local beverages and soft drinks only
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium or imported alcoholic beverages
  • Minibar (all beverages included)
  • All non-motorised water sports included
  • On-site live performances included
  • Theme parties included

Property Features

Some rates at Grand Mirage Resort & Thalasso Bali are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Grand Mirage Resort & Thalasso Bali you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a swim-up bar. This luxury resort also offers a children's pool, a fitness center, and a garden. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Nusa Dua resort.

  • 377 guestrooms or units
  • 4 levels
  • 2 buildings
  • 8 dining venues
  • 2 bars or lounges
  • 1100 sq ft of conference space
  • 102 sq m of conference space
  • Built in 1993
  • Karaoke
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Parking

Free valet parking , Parking (limited spaces)

Transport

  • Airport: Denpasar (DPS-Ngurah Rai Intl.) (15.3 km / 9.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

Grand Mirage Resort & Thalasso Bali offers 377 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include bathtubs, spring water baths, bathrobes, and slippers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Spring water bath
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Bathtub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Grand Cafe - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open 24 hours.

Julie's Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Jukung Grill - This beach restaurant specializes in seafood and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Coconut Pool Bar - This poolside bar serves light fare only. Open daily.

Panorama Lounge - Overlooking the ocean, this lobby lounge specializes in international cuisine and serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Number of treatment rooms 22
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Hot springs/mineral springs in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 17

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Grand Mirage Resort & Thalasso Bali

Policies

Maximum 2 children may stay in a room with parents, using existing bedding or a maximum of 1 single rollaway bed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • No pets or service animals allowed
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • Number of children who can stay for free – 2
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 10 for children (approximately)
  • Airport shuttle fee: USD 40 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bali Thalasso
  • Grand Bali Mirage
  • Grand Mirage Bali
  • Grand Mirage Resort & Thalasso Bali Nusa Dua
  • Grand Mirage Thalasso Bali Nusa Dua
  • Grand Mirage Resort Thalasso Bali Nusa Dua
  • Grand Mirage Resort Thalasso Bali
  • Grand Mirage Thalasso Bali
  • Mirage Thalasso Bali Nusa Dua
  • Grand Mirage & Thalasso Bali
  • Grand Mirage Resort & Thalasso Bali Resort
  • Grand Mirage Resort & Thalasso Bali Nusa Dua
  • Grand Mirage Resort & Thalasso Bali Resort Nusa Dua

You should know

  • Grand Mirage Resort & Thalasso Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.