A luxury stay in Nusa Dua awaits you at Grand Mirage Resort & Thalasso Bali - CHSE Certified. Within steps you'll find Bukit Peninsula and Tanjung Benoa Beach. Highlights at this beachfront resort include 7 restaurants, 3 outdoor swimming pools, and a full-service spa.
A day of pampering can include beachside massages, aromatherapy, and Ayurvedic treatments along with access to the hot springs/mineral springs and sauna. The buffet restaurant, Grand Cafe, serves international cuisine and is open for lunch and dinner. Sunken Pool Bar is the resort's own bar, serving drinks along with light fare. Spend the day at the beach where you'll find cabanas, and enjoy the onsite gym and kids' club. Plus you'll find a conference center, a kids' swimming pool, and a coffee shop/cafe. Free local cuisine breakfast is available. There's also free valet parking, along with the convenience of an airport shuttle.
Within a 15-minute drive of this 4.5-star Nusa Dua resort, attractions include Nusa Dua Beach and Jimbaran Beach.
Grand Mirage Resort & Thalasso Bali - CHSE Certified ratings based on 79 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Grand Mirage Resort & Thalasso Bali - CHSE Certified
Everyone (50)Couples (8)Family (15)
5 out of 5
Lovely staff, great breakfasts. Plenty to do here.
Posted by Michaela on 11 Jan. 2023
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Comment from Hotel Management
11 Jan. 2023
by The Management
Dear Michaela,Thank you very much for your great comment. We really proud that we had been successful in setting up your wonderful Bali holiday.We are more than happy to welcome you again! Best regards,The Management
3 out of 5
We have stayed here previously, but don’t think we will bother coming back after this stay.
When we arrived, a car was blocking the driveway and our driver couldn’t get to the foyer. No one offered to help him unload our bags, so we did it. Then, our bags were left in the driveway in the hot sun for about 20 minutes whilst we checked in. They still remained there until I went out to get them myself. Only then, did someone see that I was annoyed and came to get the bags.
Last time we left here, my daughter cried because she loved it so much. She made a great connection with the staff at kids club and had an amazing time. She spoke about it for ages. That is the main reason we decided to come back this trip.
Polar opposites this time. Most of the staff seemed very uninterested, especially the 3-4 Staff at the kids club. Very blasé about signing the kids in and virtually zero attention paid to the kids. And, the rostered activities shown on the posters? What activities? They didn’t do any with the kids. To the point that our kids didn’t even want to go to kids club. Very disappointing.
There were a few of things that hadn’t been maintained very well and the breakfast in the family section was about half of what it used to be, with more focus being on the main/older area for breakfast. If you do stay here, go to the main building for breakfast. It’s much better.
Posted by Michael on 14 Dec. 2022
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Comment from Hotel Management
16 Dec. 2022
by The Management
Dear Michael,Thank you for staying at our Resort and for taking the time to share your further review. We would like to apologize and we are terribly sorry to hear that we fell short of your expectations as this is certainly not the level of service that we aspire. We have referred this comment to our respective department for appropriate action. We are thankful for conveying your feedback as it could help us to provide better customer experiences in the future. We look forward to welcoming you on next time. Best Regards,The Management
4 out of 5
Although a little dated the property was excepionally clean. Our rooms were tidied daily with fresh towels. Buffet breaky was terrific. Staff were so lovely and friendly and went the extra mile.
One outstanding staff member was Sukaya Concierge Suy.
Posted by JEANETTE ROSLYN on 13 Nov. 2022
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Comment from Hotel Management
14 Nov. 2022
by The Management
Dear Ms. Jeanette Roslyn,Thank you for choosing us to be at your service and glad to learn that you had a wonderful holiday in our resort. We would be pleased to welcome you back to our Resort and wish you all the best.Best Regards,The Management
1 out of 5
Very old property! Customer service was terrible
Posted by Romu on 28 Aug. 2022
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Comment from Hotel Management
15 Sep. 2022
by The Management
Dear Romu,Thank you for the feedback toward our resort. We are sorry if your stay was less than you expected. Regards,The Management
3 out of 5
Past its prime, but still nice. My issues are with the decisions they have made. No milk in room. No dressing gown. Single ply toilet paoer. No toilets near restaurants. You have to use a room that is on opposite side from restaurants.
Posted by Debra on 27 Jul. 2022
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Comment from Hotel Management
15 Sep. 2022
by The Management
Dear Debra,Feedback such as yours are of great help for us. We are sorry that your stay was less than satisfactory.Best regardsThe Management
5 out of 5
We had a great 3 days at this hotel, room and food were very good. Smart TV so you can watch your own subscription accounts at night if you like. Breakfast was amazing. Adults only infinity pool was very welcome and a great place to soak in the atmosphere.
Particular thanks to the very lovely attendant Sukaya who kindly retrieved my laptop and put aside when i left it on the ground outside hotel lobby! Thank you again Sukaya!
My only complaint lies with all of the hotels along this strip and most popular beaches in Bali. The amount of plastic washed up on the sand everyday is heartbreaking and ecologically for the area is devastating. The hotels clean up the areas directly in front of them but any surrounding areas are left as is. Wouldn't cost them a lot to collectively employ a few locals to remove the plastic from the sand each morning along the whole strip and the benefits in the long run would far outweigh the small cost. I truly hope for the future of Bali the plastic rubbish problem on the whole island can be addressed otherwise no turtles, no fish, no coral, no snorkelling, no fish for local fishermen just an ocean full of rubbish.
Posted by Jesse on 20 Jul. 2022
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Comment from Hotel Management
15 Sep. 2022
by The Management
Dear Jesse,It is an delight for us to learn that you loved your residing with us. Thank you for sharing your tropical holiday experience with us. I appreciate your constructive feedback toward our resort We are more than happy to welcome you again!Best Regards,The Management
5 out of 5
Very friendly staff, and perfect for children of all ages. The all exclusive deal is great value, and takes away the hassle of have to carry cash or pay any bills on checking out of the resort.
Posted by a verified traveller on 8 Mar. 2020
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Comment from Hotel Management
9 Mar. 2020
by -
Greetings from Grand Mirage Resort & Thalasso Bali.
Thank you so much for staying with us and sharing your experiences. We truly appreciate your feedback and we are happy to see you enjoyed your stay with us. We look forward to welcoming you again to Grand Mirage Resort.
5 out of 5
Fantastic staff! All Inclusive Package was great value.
Posted by Michelle, from Australia on 5 Mar. 2020
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Comment from Hotel Management
6 Mar. 2020
by -
Greetings from Grand Mirage Resort & Thalasso Bali.
Thank you so much for staying with us and sharing your experience. We truly appreciate your feedback and we look forward to welcoming you again to Grand Mirage Resort.
3 out of 5
We were disappointed that we were not staying in the main hotel, we were not aware that there was a separate hotel down the street for families. The family hotel had very little information on room/hotel information(was told to check TV information but there was only a hotel photo shoot). Internet was slow, room was noisy all night. The price did not match the hotel and facilities. Will not be back.
Posted by a verified traveller on 5 Jan. 2020
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Comment from Hotel Management
6 Jan. 2020
by -
Thank you for sharing your experience with us and we regret that your stay was not up to your expectation. On behalf of the resort team, I would like to apologize and I am terribly sorry to hear that we fell short of your expectations. This is certainly not the level of service that we aspire to. We have noted your comment and will review each feedback that was given to us as part of our service in gaining guest satisfaction and service that goes beyond expectation. We hope that you will allow us the opportunity to welcome you back to Grand Mirage Resort and Thalasso Bali in the near future
5 out of 5
This hotel is lovely, so many things to do from water sports to adults only pool and kids pool and water slides. The staff are very friendly and will do anything to please you and your family.
The NYE event was magnificent and so well planned and delivered.
Love this hotel and will return next year.
Posted by a verified traveller on 4 Jan. 2020
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Comment from Hotel Management
6 Jan. 2020
by -
Thank you very much for staying with us and sharing your experience. We really appreciate your feedback and we hope that you will allow us to welcoming you again to our resort in the near future.
About the Grand Mirage Resort & Thalasso Bali - CHSE Certified
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
All-inclusive Details
Gratuities included
Additional gratuities accepted
All food and beverages included
Surcharge for premium or imported alcoholic beverages
Minibar (all beverages included)
All non-motorised water sports included
Kayaking included
Windsurfing included
24-hour room service
Fitness facilities included
Tennis included
Volleyball included
Cycling included
Yoga classes/lessons included
Aerobics classes/lessons included
Dancing classes/lessons included
Cooking classes/lessons included
On-site live performances included
Theme parties included
Motorised water sports not included
All meals served buffet style
Buffet and à la carte dining
Water fitness classes/lessons included
On-site entertainment and activities included
Local beverages and soft drinks only
Property Features
Some rates at Grand Mirage Resort & Thalasso Bali - CHSE Certified are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Grand Mirage Resort & Thalasso Bali - CHSE Certified you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. This luxury resort also offers a children's club, a children's pool, and a fitness center. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Nusa Dua resort.
377 guestrooms or units
4 levels
2 buildings
7 dining venues
2 bars or lounges
1100 sq ft of conference space
102 sq m of conference space
Built in 1993
Local cuisine breakfast (free)
Breakfast available (free)
Karaoke
Deli
Kid's club
Childcare (surcharge)
Cabanas on the beach (surcharge)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Cabanas by the pool (free)
Poolside lounge chairs
Umbrellas for the pool
Conference center
Business facilities
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Pool or billiards table
Library
Convenience store
Garden
BBQ grill(s)
Outdoor picnic space
Beauty salon
Newspapers in lobby (free)
Television in lobby
ATM
Onsite shopping
Elevator
Smoking in designated areas
Bar on the beach
Bar by the pool
Swim-up bar
Family Friendly Amenities
Number of outdoor pools - 3
Children's pool
Waterslide
Free WiFi
Grocery/convenience store
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Playground on site
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free valet parking
, Parking (limited spaces)
Transport
Property shuttles: Airport shuttle
Parking: Free valet parking
Room Amenities
Grand Mirage Resort & Thalasso Bali - CHSE Certified offers 377 accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include bathtubs, spring water baths, bathrobes, and slippers. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
Spring water bath
Minibar
In-room dining (24 hours)
HD television
Satellite channels
Premium channels
Coffee maker
Luxury bedding
Down blanket
Pillow options
Bathtub
Housekeeping (daily)
Nightly turndown service
Childcare in room (surcharge)
Hair dryer
Safe
Bathrobes
Slippers
Toiletries (free)
Bidet
Telephone
Iron and ironing board
Blackout drapes
Climate control (air conditioning)
Connecting rooms available
Wheelchair accessible
Wardrobe or closet
Food & Drink
Guests are served free local cuisine breakfast. An additional breakfast is available daily for a fee.
Grand Cafe - This poolside buffet restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open 24 hours.
Jukung Grill - This beach restaurant specializes in seafood and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Sunken Pool Bar - This poolside bar serves light fare only. Open daily.
Panorama Lounge - Overlooking the ocean, this lobby lounge specializes in international cuisine and serves light fare only. Open daily.
Late night fare is available from 24-hour room service.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 22
Outdoor treatment areas
Couples treatment rooms
Massages on beach
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Thalassotherapy treatments
Hydrotherapy treatments
Ayurvedic treatments
Sauna in spa
Hot springs/mineral springs in spa
Massages
Hotel Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 17
Check-in time ends at midnight
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.
Grand Mirage Resort & Thalasso Bali - CHSE Certified offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Pet Policy
Pets and service animals are not allowed at Grand Mirage Resort & Thalasso Bali - CHSE Certified
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
No rollaway/extra beds available
Children stay free
Service animals not allowed
Number of children who can stay for free – 2
Debit cards
Staffed front desk
Smoke detector
Children stay free - maximum age 5
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Food service has been amended for enhanced safety
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 40 per vehicle (one way)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Bali Thalasso
Grand Bali Mirage
Grand Mirage Bali
Grand Mirage Resort & Thalasso Bali Nusa Dua
Grand Mirage Thalasso Bali Nusa Dua
Grand Mirage Resort Thalasso Bali Nusa Dua
Grand Mirage Resort Thalasso Bali
Grand Mirage Thalasso Bali
Mirage Thalasso Bali Nusa Dua
Grand Mirage Resort Thalasso Bali
Grand Mirage Resort Thalasso Bali CHSE Certified
Grand Mirage Resort & Thalasso Bali - CHSE Certified Resort
Grand Mirage Resort & Thalasso Bali - CHSE Certified Nusa Dua
You should know
Pool access available from 7:00 AM to 9:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
Grand Mirage Resort & Thalasso Bali - CHSE Certified offers free cancellation on select room rates. Check out the cancellation policy for more info.
Grand Mirage Resort & Thalasso Bali - CHSE Certified uses enhanced cleaning measures, has a gap period between guest stays, and ensures social distancing.
Yep, Grand Mirage Resort & Thalasso Bali - CHSE Certified has free valet parking. Onsite parking is limited.
Yep, Grand Mirage Resort & Thalasso Bali - CHSE Certified is a short 2-minute walk from Tanjung Benoa Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find motor boats and boat tours.
Yep, there is an onsite spa at Grand Mirage Resort & Thalasso Bali - CHSE Certified. It has a sauna and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.
Grand Mirage Resort & Thalasso Bali - CHSE Certified has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7:00 AM to 9:00 PM.
Yep, this property has a waterslide!
Grand Mirage Resort & Thalasso Bali - CHSE Certified features 3 outdoor pools, a full-service spa and free pool cabanas. All guestrooms come with spring water tubs, premium bedding and 24-hour room service.
Couples spa treatments and beachfront dining, as well as spring water baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Grand Mirage Resort & Thalasso Bali - CHSE Certified.
You bet! With amenities like a kids' club and a children's pool, as well as childcare services in the guestrooms, it's no surprise Grand Mirage Resort & Thalasso Bali - CHSE Certified is a hit with families.
No, but there are spring water baths in the guestrooms.
You bet, our travelers love the free local cuisine brekkie here! Offered daily, this is the perfect place to fuel up for a big day of adventure.
No, but there's an airport shuttle that runs 24 hours a day for a fee.
Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
