The Sakala Resort Bali

5.0 star property
Elegant beach resort and 2 outdoor swimming pools

Choose dates to view prices

Photo gallery for The Sakala Resort Bali

2 outdoor pools, open 6:00 AM to 7:00 PM, pool umbrellas, pool loungers
2 bars/lounges, 2 swim-up bars, beach bar
Two Bedroom Pool Villa | Living area
Lunch, dinner, brunch served; international cuisine, beach views
Aerial view
Reviews
8.2

Very good

Popular amenities

  • Spa
  • Pool
  • Breakfast available
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • RestaurantRestaurantRestaurant

Check out the area

Map
Jalan Pratama 95, Tanjung Benoa, Nusa Dua, Bali, 80363
  • Popular LocationTanjung Benoa Beach6 min walk
  • Popular LocationNusa Dua Beach13 min drive
  • Popular LocationJimbaran Beach24 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)25 min drive

Room options

Deluxe Pool Access Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 63 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

Deluxe Pool View Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

Two Bedroom Pool Villa

Highlights

Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 287 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Family Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 125 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Family Suite, 2 Bedrooms, Balcony, Pool View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 125 sq m
  • Sleeps 5
  • 1 King Bed, 1 Large Single Bed and 1 Large Single Sofa Bed

Lower Ground Room - No View

Highlights

Furnished patio
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow-top bed
Premium bedding
Blackout curtains
  • 54 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Large Single Bed

Deluxe Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 62.8 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Similar properties

About the area

Nusa Dua

A luxury stay in Nusa Dua awaits you at The Sakala Resort Bali. You'll be 4.1 km (2.5 mi) from Samuh Beach and 5.5 km (3.4 mi) from Nusa Dua Beach. Highlights at this beach resort include 2 outdoor swimming pools, 2 bars/lounges and a full-service spa. .A relaxing day at Wellness SPA can include deep-tissue massages, body scrubs and body treatments along with reflexology and mani/pedis. The restaurant, Sakala Beach Club, serves international cuisine and is open for brunch, lunch and dinner. The Lobby Bar is the resort's own lobby lounge. Enjoy the free kids' club, 24-hour gym, kids' swimming pool and pool loungers. 6458 square feet (600 square metres) of event facilities include 6 meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and free supervised childcare. Each morning buffet breakfast is available. There's also free self parking, along with the convenience of a free area shuttle. .Places within a 30-minute drive of this 5-property class Nusa Dua resort include Bali National Golf Club and Uluwatu Temple.

What's nearby

  • Tanjung Benoa Beach - 6 min walk
  • Bali National Golf Club - 7 min drive
  • Samuh Beach - 11 min drive
  • Nusa Dua Beach - 13 min drive
  • Jimbaran Beach - 24 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 26 min drive

Restaurants

  • Coco Bistro - 19 min walk
  • Nagisa Japanese Restaurant - 18 min walk
  • Ketut's BBQ Kitchen - 2 min drive
  • Glaze Bali - 10 min walk
  • Giorgio Italian Cuisine - 18 min walk

About this property

The Sakala Resort Bali

Elegant beach resort and 2 outdoor swimming pools
You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. At The Sakala Resort Bali, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a coffee shop/cafe. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 2 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, a children's pool and a 24-hour health club. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Nusa Dua resort.

  • 261 guestrooms or units
  • 5 levels
  • 3 buildings
  • 2 swim-up bars
  • 2 bars or lounges
  • Conference rooms
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Built in 2013
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Dining venue
The Sakala Resort Bali offers 261 air-conditioned accommodations with laptop-compatible safes and espresso makers. Pillowtop beds feature down duvets and premium bedding. 42-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Wellness SPA has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Indonesian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 5 kilometres
  • Area shuttle
  • Free beach shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: IDR 300,000 for adults and IDR 150,000 for children
  • 2 bars/lounges
  • 2 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Pool Bar
  • Sakala Beach Club
  • Samuh Beach House
  • The Lobby Bar
  • The Restaurant

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Bicycle storage
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Free beach club
  • Free children's club
  • Full-service spa
  • Outdoor pool (guest access)
  • Water sports equipment
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Pool gate
  • Pool toys
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (6,458 square foot of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Firepit
  • Free beach cabanas
  • Garden
  • In a nature reserve
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rug in room
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Local meal delivery service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property collects a IDR 500,000 deposit per night, per room. The listed general deposit is the maximum amount collected per stay.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Sakala Resort Bali

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 500000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 300000 for adults and from IDR 150000 for children
  • Airport shuttle fee: IDR 465000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 465000 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Chedi Sakala
Chedi Sakala Hotel
Chedi Sakala Hotel Nusa Dua
Chedi Sakala Nusa Dua
Sakala Chedi
Mantra Sakala Resort Beach Club Bali Nusa Dua
Sakala Resort Bali Nusa Dua
Mantra Sakala Beach Club Bali Nusa Dua
Mantra Sakala Beach Club Bali
Sakala Resort Bali
Sakala Bali Nusa Dua
Sakala Bali
Sakala Resort Bali All Suites Nusa Dua
Sakala Resort Bali All Suites
Sakala Bali All Suites Nusa Dua
Sakala Bali All Suites
Mantra Sakala Resort Beach Club Bali
The Sakala Resort Bali All Suites

Frequently asked questions

What is the cancellation policy at The Sakala Resort Bali?

The Sakala Resort Bali offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Sakala Resort Bali?

As of 18 May 2024, prices found for a 1-night stay for 2 adults at The Sakala Resort Bali on 1 June 2024 start from AU$134.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Sakala Resort Bali?

Yep, The Sakala Resort Bali has a free self car park and free RV/bus/truck parking.

Are there any beaches close to The Sakala Resort Bali?

Yep, The Sakala Resort Bali is a short 6-minute walk from Tanjung Benoa Beach. Fun beach activities include volleyball, jet skiing and snorkelling. You can also find water sports equipment and motor boats.

Is there a spa on site at The Sakala Resort Bali?

Yep, Wellness SPA is available for guests. You'll enjoy heaps of services like body scrubs and body treatments, as well as sports massages.

Does The Sakala Resort Bali have a pool?

The Sakala Resort Bali has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 7:00 PM.

What luxury perks are available at The Sakala Resort Bali?

The Sakala Resort Bali features 2 outdoor pools, a full-service spa and a 24-hour health club. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes The Sakala Resort Bali a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Sakala Resort Bali.

Is The Sakala Resort Bali family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that The Sakala Resort Bali is a hit with families.

Does The Sakala Resort Bali serve breakfast?

Yeah, our travelers enjoy the buffet brekkie here! Served daily, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at The Sakala Resort Bali?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Sakala Resort Bali?

Yep, they've got a beach bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Sakala Resort Bali?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Sakala Resort Bali?

No, pets and service animals are not allowed.

The Sakala Resort Bali Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 216 out of 479 reviews" "
Rating 8 - Good. 154 out of 479 reviews" "
Rating 6 - Okay. 60 out of 479 reviews" "
Rating 4 - Poor. 26 out of 479 reviews" "
Rating 2 - Terrible. 23 out of 479 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was by far the best vacation me and my fiancee have ever had! From the moment we checked in the staff were unbelieveable! So friendly and accomodating! We were given an amazing welcome drink while we checked in and as we did that the bell hop swiftly had our luggae delivered to the room, we were then walked up and given a tour/walkaround of our room, the resort, and the events happening! The room was incredible! The air conditioning was nice and cold, the bed was incredibly comfy, and we always came back to our room very clean after a day out exploring! The breakfast every morning in the restaurant was incredible! The staff were perfect always making sure we were happy and that we had everything we needed and ontop of that they all made the effort to remember our names and every single one of them greeted us each and every morning which just made the experience feel magical!!! I could go on and on about how amazing this resort is but if im being honest, its not the resort that made our stay incredible but it was thanks to the most amazing staff that they have employed there! Demmy was vital to everything as he was there for us on and off shift if we had any issue he handled it immediatly! As well as him and the Sakala staff all got involved and helped me plan the perfect proposal for my fiancee from searching the island to find her fav flowers for the bouquet for the room right down to having a beautiful note written on our mirror and the whole room set up for her!
Stayed 14 nights in Jan 2024

10/10 Excellent

Osama

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best resort we have been to! It made our trip to Bali memorable.

6/10 Okay

Martin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not 5 star
The Skala is stated as a 5* hotel. The overall can be a 4* at best. While our top of the line room at the hotel would be a 5* nothing else reached that level on the resort. The overall condition of the resort is a 3*+ with spots of 4* elements. Staff was nice but not so educated on how to run e.g. a bar. English speaking staff was limited with lots of misunderstandings. Exemples of very bad parts: toilets that hardly flushes. Sinks that does not work. Very old and dated toilets in the beach club. Old and dated sun lounges. The beach below the hotel is very busy with boats and Water jets making the beach club smell of gasoline. The extra beach away from the hotel is cosy but has too few sun lounges. Facilities are dated. Very noisy and smelling if gasoline here too. Should be noted it was the new years weekend so maybe a bit busy. And on the food side the range of 1 restaurant with a very limited menu wich did not Cary the most basic wine range for even a 3* hotel would get nowhere near what would be expected of a 5 star hotel.
Stayed 9 nights in Dec 2023

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2023

10/10 Excellent

Kaes, Cobourg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect resort style especially for family. All the staff are incredibly kind and helpful. They all go above and beyond and spared no effort to help. The breakfast was plentiful and very rich in flavoured and options, kids loved the giant chocolate fondue and the endless array of fruits and the like. The swimming pool is massive, there are a few waterfalls and it is has a lot of shade so on a hot sunny day, it is ideal. The area around the resort is full of minimarts and restaurants. The property is beautifully designed, can benefit from some repairs here and there like any busy resort. It’s not truly a beach front resort as the private beach is accessible across the road. It has its own beach near by and there is a shuttle bus to and from. Special thanks to Demmy and the entire kitchen staff for the kind welcoming atmosphere they created every morning despite dealing with the endless queue of morning guests. And special thanks for the folks who kept the rooms nice and tidy! All in all, thank you for a spectacular stay!
Stayed 7 nights in Dec 2023

6/10 Okay

Titin, Kaneohe

Travelled with family
Liked: Cleanliness, amenities
2 bedrooms Villa Checked in at 7:45pm. Was told the room was not ready. Asked to wait. Ice tea provided upon request while waiting for room. Around 7:55pm, room was ready but told the AC in 2nd floor needs at least 5 min to cool the room. At 11:00pm, the AC started working. No issue with AC in 1st floor. The room decor and set up is very impressive. Private swimming pool has serene feel. Dinner room service was excellent. Lunch room service was a major disappointment. I asked if the kids’ chucky fried rice has any peanuts and affirmed no peanuts. My daughter is allergic to peanuts, and had 2 bites of the chicken satay. She took allergy medicine right away, but threw up and is still weak. This is unfortunate because everyone is very nice.

10/10 Excellent

James Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean ,quiet and very comfortable. Staff very helpful.
Stayed 7 nights in Nov 2023

10/10 Excellent

Shelby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place to stay. Pools were big abd beautiful. Rooms were clean and comfortable. We had everything we could think of.
Stayed 2 nights in Oct 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

4/10 Poor

angela

Stayed 4 nights in Oct 2023