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Nusa Dua Beach Hotel & Spa - CHSE Certified

4.5-star property
Kawasan Pariwisata Nusa Dua Lot North 4, Nusa Dua, Bali 1800 796 370
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4.6 out of 5
Wonderful!
See all 39 wotif Reviews

"Staff were friendly, patient, polite, forthcoming, and always with a smile on their faces and were the hotels number 1 asset. Restaurants and faciliti ... " More

By a verified traveller on Thu 30 Mar 2023

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Hotel Description

A luxury stay in Nusa Dua awaits you at Nusa Dua Beach Hotel & Spa - CHSE Certified. Within a 20-minute stroll, you'll find Nusa Dua Beach and Bali Collection Shopping Centre. Highlights at this beachfront hotel include 4 restaurants, 3 outdoor swimming pools, and a full-service spa.

A day of pampering at Nusa Dua Spa can include massages, body wraps, and body scrubs along with access to the sauna and steam room. The restaurant, Wedang Jahe, serves international cuisine and is open for breakfast. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sun loungers, and enjoy the 2 outdoor tennis courts and free kids' club. 4349 square feet (404 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Other amenities include free WiFi in public areas, a gym, and a sauna. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Places within a 15-minute drive of this 5-star BTDC hotel include Jimbaran Beach and Waterbom Bali.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$216* Per night/room 29 Jun. - 30 Jun.

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Presidential Suite, 2 Bedrooms, Private Pool

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Suite, 2 Bedrooms, Private Pool

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Nusa Dua Beach Hotel & Spa - CHSE Certified ratings based on 39 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Nusa Dua Beach Hotel & Spa - CHSE Certified

Everyone (20) Couples (14) Family (4)
3 out of 5
Staff were friendly, patient, polite, forthcoming, and always with a smile on their faces and were the hotels number 1 asset. Restaurants and facilities were also excellent. Room was in an excellent position with regard to access and view but 'tired' especially bathroom and balcony. The bathroom whilst clean had stained floor tiles and obviously recently repaired wall tiles. The verandah was in poor condition and had plastic chairs whilst all other balconies in view had timber deck chairs with cloth cushions. I can't help wondering as to whether Room 3211 had been allocated to us because we had made our booking through wotif (expedia)??

Posted by on 30 Mar. 2023

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2 out of 5
The service at the restaurants were poor and then nagged us to review them making us feel trapped, our bathroom door wouldn’t slide properly so we would get stuck in the bathroom and there was no respect for quiet around the rooms at night time keeping us up

Posted by on 24 Feb. 2023

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5 out of 5
I liked their amenities, privacy and the location of the hotel. Their services were great only need to update their bathrooms.

Posted by on 21 Jan. 2023

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5 out of 5
Everyone was so helpful and friendly

Posted by on 16 Oct. 2022

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Comment from Hotel Management

21 Oct. 2022 by The Management

Dear NDBH&S Guest, Thank you for the gracious feedback regarding your recent stay here. We truly appreciate your comments and are happy to read that you were overall satisfied with the Resort, the Facilities, the Staff and the Services provided. Thank you once again. I have obviously taken your other comments to heart. Looking forward to welcome you back.

5 out of 5
Staff are very friendly helpful & make you feel very welcome. Great atmosphere & relaxing resort. Been here 4 times & love the Balinese authenticity. Rooms are clean & comfortable thou the bathrooms are starting to show they need an update. Overall love this place & will be back.

Posted by , from Australia on 18 Feb. 2020

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Comment from Hotel Management

26 Feb. 2020 by Jamal Hussain - General Manager

Dear Trina, Thank you for the gracious feedback regarding your recent stay here. We truly appreciate your comments and are happy to read that you were overall satisfied with the Resort, the Facilities, the Staff and the Services provided. Thank you once again. Looking forward to welcome you back.

5 out of 5
The rooms were beautiful and very clean. The staff were extremely friendly and accommodating. The grounds were beautiful, safe and quiet, it was close to a number of other similar resorts so you could easily stroll over to the other restaurants etc.

Posted by on 14 Feb. 2020

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Comment from Hotel Management

26 Feb. 2020 by Jamal Hussain - General Manager

Dear NDBH&S Guest, Thank you for the gracious feedback regarding your recent stay here. We truly appreciate your comments and are happy to read that you were overall satisfied with the Resort, the Facilities, the Staff and the Services provided. Thank you once again. Looking forward to welcome you back.

5 out of 5
Absolutely loved the pools and how close the beach was and the staff were magnificent

Posted by on 19 Jun. 2019

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3 out of 5
Great service,but sadly rooms looming a bit tired and attention to detail in bathroom cleanliness is being missed. Overall a pleasant stay

Posted by on 13 Dec. 2018

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4 out of 5
Beautiful resort, pools are amazing, great right on beach. Found food average and resort prices high compared to the rest of the area but with that knowledge now we would know what to expect next time. We wouldn’t stay as long with that knowledge. Found the resort activities very pricey too. We would have participated in them, however they were very expensive and we were worried that we would end up with the same average food . Other than that we really enjoyed our stay.

Posted by , from Melbourne on 28 Jul. 2018

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5 out of 5
Hotel was fully booked yet remained peaceful. Booked the Palace Club Lagoon room and the extra was well spent. The hotel staff were so helpful and friendly. We loved it.

Posted by , from Perth, WA on 16 Jul. 2018

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About the Nusa Dua Beach Hotel & Spa - CHSE Certified

Location Kawasan Pariwisata Nusa Dua Lot North 4, Nusa Dua, Bali 80363

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Nusa Dua Beach Hotel & Spa - CHSE Certified offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a sauna. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. A business center and limo/town car service are available. Event space at this hotel measures 4349 square feet (404 square meters) and includes a conference center. A children's pool, a fitness center, and spa services are also featured at the luxury Nusa Dua Beach Hotel & Spa - CHSE Certified. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Nusa Dua hotel.

  • 382 guestrooms or units
  • 4 levels
  • 3 buildings
  • 4 dining venues
  • 3 bars or lounges
  • 4349 sq ft of conference space
  • 404 sq m of conference space
  • Built in 1983
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle, area shuttle, and shopping center shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Nusa Dua Beach Hotel & Spa - CHSE Certified offers 382 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Plasma televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Premium channels
  • Coffee maker
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Wedang Jahe - This restaurant specializes in international cuisine and serves breakfast only.

Rajas Balinese Cuisine - This poolside restaurant serves dinner only. Open select days.

Tamarind Mediterranean - This beach restaurant serves lunch and dinner. Open daily.

Maguro Asian Bistro - This poolside restaurant specializes in Asian cuisine and serves lunch and dinner. Open select days.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 11
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Steam room in spa
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 15
  • Check-in time ends at 11:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note: Club Room bookings include access to the Club Lounge for guests age 13 and older. A USD 60 per day fee applies to each child age 5-12.There is no charge for children under 5 years old.

This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Nusa Dua Beach Hotel & Spa - CHSE Certified offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 942500.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Nusa Dua Beach Hotel & Spa - CHSE Certified

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 5
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately IDR 405000 for adults and IDR 202500 for children
  • Airport shuttle fee: IDR 406000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 406000 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 942500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Nusa Dua Beach
  • Nusa Dua Beach
  • Nusa Dua Beach Hotel
  • Sofitel Bali Nusa Dua Beach Resort
  • Nusa Dua Beach Hotel And Spa
  • Nusa Dua Beach Hotel Nusa Dua
  • Nusa Dua Beach Hotel & Spa Bali
  • Nusa Dua Beach Resort
  • Nusa Dua Beach Hotel Spa

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • EarthCheck
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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.