Awarta Nusa Dua Resort & Villas

5.0 star property
Luxury hotel connected to the convention center in BTDC with 2 restaurants

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Photo gallery for Awarta Nusa Dua Resort & Villas

Egyptian cotton sheets, premium bedding, down duvets
Front of property
The Awarta Three Bedroom Private Pool Villa
The Awarta Three Bedroom Private Pool Villa | Living room
The Royal Orchid | Living room
Reviews
9.6

Exceptional

Popular amenities

  • Breakfast included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Pool
  • Hot tubHot tubHot tub

Explore the area

Map
Kawasan Pariwisata ITDC Lot NW 2 & 3, Nusa Dua, Bali, 80363
  • Popular LocationBali Nusa Dua Convention Centre5 min walk
  • Popular LocationBali Collection Shopping Centre14 min walk
  • Popular LocationNusa Dua Beach18 min walk
  • AirportDenpasar (DPS-Ngurah Rai Intl.)18 min drive

Room options

One Bedroom Private Pool Villa

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Private indoor hot tub
Air conditioning
  • 300 sq m
  • Sleeps 3
  • 1 King Bed

Two Bedrooms Private Pool Villa

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 475 sq m
  • Sleeps 6
  • 2 King Beds

Lagoon Family Pool Suite

Highlights

Furnished patio
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 120 sq m
  • Lagoon view
  • Sleeps 5
  • 2 King Beds

Lagoon Pool Suite

Highlights

Furnished patio
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 120 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

The Royal Roselle Two Bedroom Pool Villa

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 750 sq m
  • Sleeps 8
  • 3 King Beds

Cabana Suite

Highlights

Furnished patio
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

The Royal Orchid

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 450 sq m
  • Sleeps 4
  • 1 King Bed

Private Pool Suite

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

The Awarta Presidential Suite

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 360 sq m
  • Sleeps 7
  • 3 King Beds

Premier Deluxe Family Suite

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LED TV
  • 80 sq m
  • Sleeps 5
  • 2 King Beds

The Awarta Three Bedroom Private Pool Villa

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Private indoor hot tub
Air conditioning
  • 950 sq m
  • Sleeps 9
  • 3 King Beds

Balcony Suite

Highlights

Balcony or patio
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Nusa Dua

Awarta Nusa Dua Resort & Villas puts you in the heart of Nusa Dua, connected to the convention center and within a 20-minute stroll of Bali Nusa Dua Convention Centre and Bali Collection Shopping Centre. Highlights at this luxury hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool. .A relaxing visit to Thevana Spa can include deep-tissue massages, hot stone massages, and aromatherapy along with access to the sauna and spa tub. The fine-dining restaurant, RU YI Chinese, serves Chinese cuisine and is open for dinner. 8 Degrees Bar is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the 24-hour gym, spa tub, sauna, and free pool cabanas. Plus you'll find free WiFi in public areas, a conference center, and a 24-hour business center. Full breakfast is available for free. There's also free valet parking, along with the convenience of a free area shuttle. .Places within a 30-minute walk of this 5-star BTDC hotel include Nusa Dua Beach and Waterblow.

What's nearby

  • Bali Nusa Dua Convention Centre - 5 min walk
  • Bali Collection Shopping Centre - 14 min walk
  • Nusa Dua Beach - 18 min walk
  • Bali National Golf Club - 3 min drive
  • Geger Beach - 13 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 19 min drive

Restaurants

  • Sari Merta Segara Water Sports - 12 min walk
  • Kwee Zeen - 5 min walk
  • Club Med Bali Poolside Bar - 8 min walk
  • Tamarind Mediterranean Restaurant - 9 min walk
  • Manarai Beach House - 6 min walk

About this property

Awarta Nusa Dua Resort & Villas

Luxury hotel connected to the convention center in BTDC with 2 restaurants
Awarta Nusa Dua Resort & Villas offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Free breakfast is available. WiFi and wired Internet are free in public spaces.

A 24-hour business center, 5 meeting rooms, and limo/town car service are available. Event space at this hotel measures 3229 square feet (300 square meters) and includes a conference center. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury Awarta Nusa Dua Resort & Villas. An area shuttle within 5 kilometers and a beach shuttle are free. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Nusa Dua hotel.

  • Full breakfast (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Awarta Nusa Dua Resort & Villas offers 88 air-conditioned accommodations with indoor private spa tubs and iPod docking stations. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 50-inch LED televisions come with premium cable channels and DVD players. Guests can make use of the in-room espresso makers and free minibar items. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Thevana Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 5 kilometres
  • Area shuttle
  • Free beach shuttle
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • 8 Degrees Bar
  • RU YI Chinese
  • The Long Table

Things to do

  • 18 holes of golf
  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Helicopter/aeroplane tours
  • Optional golf privileges
  • Outdoor pool
  • Playground
  • Pro golf lessons
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • Art supplies
  • Children's dinnerware
  • DVD player
  • Free area shuttle
  • Free cot
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Living room
  • Microwave on request
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Conference centre (3,229 square foot of space)

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian-cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 50-inch LED TV with premium cable channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Microwave on request
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling

Policies

Check-in

Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 2405804.60
  • New Year's Eve (31 December) Gala Dinner per child: IDR 1400000 (from 5 to 11 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: IDR 2250000
  • Valentine's Day (14 February) Gala Dinner per child: IDR 1125000 (from 5 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Awarta Nusa Dua Luxury Villas Hotel
Awarta Luxury Villas Hotel
Awarta Nusa Dua Luxury Villas
Awarta Luxury Villas
Awarta Nusa Dua Luxury Villas & Spa Bali
Awarta Nusa Dua Luxury Villas Resort
Awarta Luxury Villas Resort
Awarta Resort Villas
Awarta Nusa Dua Villas
Awarta Villas
Resort Awarta Nusa Dua Resort & Villas Nusa Dua
Nusa Dua Awarta Nusa Dua Resort & Villas Resort
Resort Awarta Nusa Dua Resort & Villas
Awarta Nusa Dua Resort & Villas Nusa Dua
Awarta Nusa Dua Luxury Villas Spa
Awarta Nusa Dua Resort Villas
Awarta Resort Villas
Awarta Nusa Dua Villas
Awarta Villas
Resort Awarta Nusa Dua Resort & Villas Nusa Dua
Nusa Dua Awarta Nusa Dua Resort & Villas Resort
Resort Awarta Nusa Dua Resort & Villas
Awarta Nusa Dua Resort & Villas Nusa Dua
Awarta Nusa Dua Luxury Villas Spa
Awarta Nusa Dua Resort Villas
Awarta Resort Villas
Awarta Nusa Dua Villas
Awarta Villas
Resort Awarta Nusa Dua Resort & Villas Nusa Dua
Nusa Dua Awarta Nusa Dua Resort & Villas Resort
Resort Awarta Nusa Dua Resort & Villas
Awarta Nusa Dua Resort & Villas Nusa Dua
Awarta Nusa Dua Luxury Villas Spa

Frequently asked questions

What is the cancellation policy at Awarta Nusa Dua Resort & Villas?

Awarta Nusa Dua Resort & Villas offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Awarta Nusa Dua Resort & Villas?

Yep, Awarta Nusa Dua Resort & Villas has a free self car park and free valet parking.

Does Awarta Nusa Dua Resort & Villas have a pool?

Awarta Nusa Dua Resort & Villas has a pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Awarta Nusa Dua Resort & Villas?

Awarta Nusa Dua Resort & Villas features a full-service spa, an outdoor pool and free pool cabanas. All guestrooms come with Hot tubs, deep soaking tubs and hydromassage showerheads.

What makes Awarta Nusa Dua Resort & Villas a romantic place to stay?

1 hot tub and couples spa treatments, as well as Hot tubs and deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Awarta Nusa Dua Resort & Villas.

Is Awarta Nusa Dua Resort & Villas family-friendly?

You bet! With amenities like supervised childcare and a playground, as well as highchairs and children's dinnerware in the guestrooms, it's no surprise Awarta Nusa Dua Resort & Villas is a hit with families.

Are there hot tubs in the rooms at Awarta Nusa Dua Resort & Villas?

Yep, all rooms come with private hot tubs.

Does Awarta Nusa Dua Resort & Villas serve breakfast?

Yep, free full brekkie is on offer at Awarta Nusa Dua Resort & Villas.

Is there a free airport shuttle available at Awarta Nusa Dua Resort & Villas?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Are pets allowed at Awarta Nusa Dua Resort & Villas?

No, pets are not allowed.

Is there a golf course on site at Awarta Nusa Dua Resort & Villas?

There is a golf course next to Awarta Nusa Dua Resort & Villas.

Awarta Nusa Dua Resort & Villas Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 137 out of 158 reviews" "
Rating 8 - Good. 16 out of 158 reviews" "
Rating 6 - Okay. 3 out of 158 reviews" "
Rating 4 - Poor. 2 out of 158 reviews" "
Rating 2 - Terrible. 0 out of 158 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUCH A GORGEOUS LOCATION!!! This is one of the most beautiful resorts I have ever seen. There is so much beautiful art, and lush greenery. It's so large and spacious, with a lovely waterfall pool and koi ponds throughout the property. Our room was SO BIG and had a private waterfall pool in the back. The staff here is second to none as well. It was my wife's birthday, and the staff (without prompting) came to the room with a cake and surprised my wife and sang her happy birthday. They made everything so special for us. Another BIG PERK of this facility is a nice fitness center. This is a big plus above many other locations, for those who want to maintain their routine while on vacation. This spa here is also amazing. My wife and I had a wonderful couples massage before leaving. We would 100% stay at this location again, and recommend it to EVERYONE.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, restful, staff are very friendly, very suitable for adults
Stayed 8 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private pool great service clean very friendly staff
Stayed 6 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed property and facilities. Location is great if you want a relaxing holiday by the pool / beach
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Donika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
We stayed a week in Awarta, as a family of 4 in their Premier Deluxe Family Suite. Loved the place, the room was huge, comfy beds, fantastic service. Amazing breakfast - set breakfast or a la carte with incredible choices! Two minor things to consider - the hotel does not have access to the beach, however the nearby Manarai Beach Club is very good and a walking distance. Also, the food in the hotel restaurant is pricey.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute definition of boutique luxury. Everything about this hotel is perfect. This was our third stay with them and will be back again. Stayed in a private pool suite and the pool was surprisingly large. Free minibar, amazing breakfast, free car to location destinations, and the staff are so friendly.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the property that I honestly considered to be the best one I stayed with in 2019. What I appreciated was the details which the resort had put in effort, like the free mini bar, warm welcome from the butler with very helpful info of the room and the facilities, kind assistance while I was waiting for my friend, etc. And the private pool in the suite which was awesome.
Stayed 3 nights in Dec 2019

10/10 Excellent

Don

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
The staff was attentive and helpful, but that's about it - the price point was way too high for what was offered. I do not recommend staying here. One thing I learned about Nusa Dua is how important it is to be directly on the beach. I cannot fault the hotel for their location and I was fully aware it was not located beachfront. When booking, I didn't think it would be a huge issue as the hotel offered transportation, but the reality was there were rarely drivers available. When the drivers were available, they did not show up at the agreed upon pick-up time. This wasn't a huge deal, but I found it frustrating as the Awarta is priced similarly to the hotels directly on the beach. In addition, the facilities were dated and the food was poor. Caution: You cannot cancel reservations at the Awarta. I purchased the Expedia Travel Guard policy that was said to cover 100% Trip Cost in the event of a cancellation, but when I requested to cancel 2+ months prior they denied my request. I tried going through Expedia and the hotel directly, still denied. Looking back, I wish I had ate the cost and stayed somewhere else. Again, the price point was way too high for what was offered. Don't make the mistake I did, stay elsewhere!
Stayed 2 nights in Nov 2019